Essentials of Business Communication 10th Edition by Dana Loewy,Mary Ellen Guffey

تمرين 52

For each of the following sentences, circle (a) or (b). Be prepared to justify your choice. Which sentence de-emphasizes the credit refusal?
A) We are unable to grant you credit at this time, but we welcome your cash business and encourage you to reapply in the future.
B) Although credit cannot be granted at this time, we welcome your cash business and encourage you to reapply in the future.