Deck 7: Nonverbal Communication Skills

Question 1

Which function is involved when eye contact gives you information about another person's thought processes?

A)cognitive
B)monitoring
C)regulatory
D)expressive

Answer 1

A

Question 2

Which of the following choices have Ekman and Friesen identified as key sources of nonverbal cues?

A)face, hands, and feet
B)eyes and face
C)body orientation
D)pitch, volume, and intensity

Answer 2

A

Question 3

In your public speaking class, you are asked to evaluate the delivery of a classmate.You critique her vocal characteristics, eye contact, gestures, and appearance, but find that you can really only pay attention to one category at a time.Your experiences support what challenge of interpreting nonverbal messages?

A)Nonverbal messages are often ambiguous.
B)Nonverbal cues are multichanneled.
C)Nonverbal messages are continuous.
D)Nonverbal interpretation is culture-based.

Answer 3

B

Question 4

What is the study of personal space and the meaning of distance in our interpersonal relationships called?

A)proxemics
B)kinesics
C)chronemics
D)paralanguage

Question 5

In what stage of quasi-courtship behavior are we engaged when we move closer to someone, adopt an open body posture, and make eye contact?

A)courtship readiness
B)preening
C)positional cues
D)appeals to invitation

Question 6

While a person's facial expression and vocal cues communicate a specific emotional response, his or her posture and gestures communicate the ________ of the emotion expressed.

A)reality
B)interpretation
C)intensity
D)specificity

Question 7

Alejandro was sitting by himself in the quad, leaned over, with his head resting on the heels of his hands.Joe approached and said, "Hey Alejandro, you look sad." Alejandro responded, "Huh? No, I'm just thinking." Which difficulty in interpreting nonverbal behavior does this exchange exemplify?

A)Nonverbal messages are often ambiguous.
B)Nonverbal messages are continuous.
C)Nonverbal cues are multichanneled.
D)Nonverbal interpretation is culture-based.

Question 8

Ekman called some ________ "gymnasts of the mind," because they were surprisingly sensitive to detecting microexpressions.

A)Buddhists
B)police officers
C)women
D)judges

Question 9

Which of the following is the name for the zone of personal space used for personal interactions, typically ranging from 0 to 1.5 feet?

A)personal space
B)intimate space
C)social space
D)public space

Question 10

Josephus can't seem to talk without using his hands.He is always pointing, shaping, and indicating size when he talks.How would you classify Josephus' actions?

A)illustrators
B)regulators
C)emblems
D)adaptors

Question 11

What are nonverbal cues that communicate liking and engender feelings of pleasure called?

A)immediacy cues
B)arousal cues
C)dominance cues
D)friendship cues

Question 12

An open mouth, tense skin under the eyes, and wrinkles in the center of the forehead are facial expressions that indicate

A)surprise.
B)fear.
C)disgust.
D)anger.

Question 13

In what stage of quasi-courtship behavior are we engaging when we manipulate our appearance by combing our hair, straightening our tie, and double-checking our appearance?

A)courtship readiness
B)preening
C)positional cues
D)appeals to invitation

Question 14

Oftentimes, a student will sit in the same seat all semester and may become upset if someone else takes his or her seat.This behavior reflects which category of nonverbal behavior?

A)territoriality
B)proxemics
C)appearance
D)body movement

Question 15

Dr.Wheeler walks into class several minutes late.He has always been strict about classes starting on time, so you think about teasing him by saying, "You're lucky we didn't all just leave." But then you notice that Dr.Wheeler's voice is flat, his brow is furrowed, and his eye contact is indirect and decide he may not receive your good-natured ribbing in the way you intend.What theory describes how you adapted to Dr.Wheeler's nonverbal communication?

A)expectancy violation theory
B)emotional contagion theory
C)interaction adaptation theory
D)interactional synchrony theory

Question 16

In which zone are you most comfortable talking with friends and family?

A)intimate
B)personal
C)social
D)public

Question 17

President Nixon visited Latin America on a goodwill tour.As he exited the plane he gave the A-OK sign.Many Latin Americans were offended by this gesture, because in their region this was an obscene gesture.Of which difficulty in interpreting nonverbal behavior should President Nixon been more aware?

A)Nonverbal messages are often ambiguous.
B)Nonverbal messages are continuous.
C)Nonverbal cues are multichanneled.
D)Nonverbal interpretation is culture-based.

Question 18

Which function is involved when we use eye contact to signal when we want to talk and when we don't?

A)cognitive
B)monitoring
C)regulatory
D)expressive

Question 19

The face, voice, and movement are the primary indicators of

A)immediacy cues.
B)arousal cues.
C)dominance cues.
D)friendship cues.

Question 20

Which function is involved when our eye contact reveals our emotions to others?

A)cognitive
B)monitoring
C)regulatory
D)expressive

Question 21

Trying to interpret what an individual is expressing through his or her nonverbal behavior is part of the perception-checking process.

Question 22

Research suggests that facial expressions are contagious, meaning that when other people smile, we smile, and when they frown, we frown.

Question 23

Pushing your glasses back up on your nose, scratching a mosquito bite, or combing your hair are examples of adaptors.

Question 24

Which of the following theories suggests that people tend to "catch" the same emotions that a communication partner is displaying?

A)expression mimic theory
B)facial reaction theory
C)reflection theory
D)emotional contagion theory

Question 25

If you extend your hand to be shaken, only to have it kissed by your partner, you experience expectancy violation.

Question 26

Keith is studying human communication so he can gain greater expertise in the study of human movement and gesture, or

A)cryogenics.
B) kinesics.
C)proxemics.
D) backchannel cues.

Question 27

Interaction adaptation theory describes how people adapt to the communication behavior of others and suggests that we respond not only to what people say, but also to their nonverbal expressions.

Question 28

When trying to detect lying, it is more accurate to focus on a particular cue like eye contact than to try to look for clusters of cues.

Question 29

While words are discrete entities, nonverbal behaviors are continuous.

Question 30

Mara's goal is to express her support and encouragement to Clay, who is going through a hard time at home.She needs to ensure that her

A)support is primarily in the form of listening.
B)verbal messages convey her support, even if her nonverbal ones don't.
C)nonverbal messages convey her support, even if her verbal ones don't.
D)nonverbal messages express the same sentiments that she conveys verbally.

Question 31

What is the first step to improving how you express your feelings to others?

A)being aware of your nonverbal behaviors
B)being aware of your verbal behaviors
C)practicing how you communicate verbally
D)asking others for feedback

Question 32

Allan notices that Paul is mirroring his gestures as they hold a conversation.This is an example of which of the following?

A)perception checking
B)regulators
C)territorial markers
D)interactional synchrony

Question 33

Your nonverbal behaviors may be sending messages that you are feeling anxious or nervous, even if you are not aware that you are feeling anxious or nervous.

Question 34

When the verbal and nonverbal messages contradict, we tend to put more faith in the verbal.

Question 35

Research suggests that women have greater variety in their emotional expressions and spend more time smiling than men.

Question 36

English speakers tend to use nonverbal illustrators at the beginning of clauses and phrases.

Question 37

The more at ease you are sharing silence in a relationship, the more comfortable you are together.

Question 38

Verbal messages are easier to fake than nonverbal messages.

Question 39

Nonverbal cues are "leaked," or unintentionally communicated, by most people when interacting with others.

Question 40

You are more likely to make eye contact with another person if you are talking, rather than listening to him or her.

Question 41

Provide an appropriate perception check for the following situation: You walk into the Student Union to meet Brandy for lunch.When you sit down at the table, Brandy turns away from you, averts her eyes, says she isn't hungry, and gives only brief replies to your comments.

Question 42

Identify the role that each of the four spatial zones identified by Hall plays in interpersonal relationships.

Question 43

Identify and briefly describe three of the four functions researchers have identified for eye contact in interpersonal interactions.

Question 44

In what ways do understanding the concepts of immediacy, arousal, and dominance help us understand how our nonverbal cues are interpreted?

Question 45

Name and give examples of three of the five categories of movement and gestures identified by Ekman and Friesen.

Question 46

Identify and explain two of the four stages of quasi-courtship behavior.

Question 47

Describe one way to improve your interpretation of someone else's nonverbal behavior to improve accuracy.

Question 48

List the names and distances, in order from closest to farthest, of Hall's four spatial zones.

Question 49

Explain interactional synchrony and give an example.

Question 50

Explain how understanding our own use of each of the following can help us understand how we communicate interpersonally with others: emblems, illustrators, affect displays, regulators, adaptors.