Deck 15: Supply Chain Sustainability

Question 1

Reverse logistics systems are much easier to operate than closed loop systems.

Answer 1

False

Question 2

The recent increased focus on reverse flows is attributable to
A) pressure from environmental groups.

A) increases in the price of oil.
B) the significant increase in volume of reverse flows.
C) new environmental legislation.

Answer 2

C

Question 3

Green procurement strategies usually require collaboration with _____________.

A) senior executives
B) suppliers or vendors
C) legal departments
D) green laws

Answer 3

B

Question 4

Environmental concerns have been the single impetus behind reverse logistics systems and closed loop supply chains.

Question 5

Returns can be a high as 50 percent of sales.

Question 6

Reverse logistics systems can have a positive impact on a firm's profitability.

Question 7

The reverse direction of flow has often been regarded as a

A) cost center.
B) cost center and a waste stream.
C) necessary evil
D) cost center, a waste stream, but a necessary evil.

Question 8

Though many organizations have taken measures to be "green", these efforts always require additional expense and additional investment.

Question 9

Manufacturing managers often think it is more costly to remanufacture or refurbish than to produce new product.

Question 10

On the outbound side of the supply chain, green initiatives might include total quality environment management, and various product end-of-life practices.

Question 11

Reverse logistics is relatively new.

Question 12

3PLs typically lack the skills to manage reverse flows.

Question 13

From a business and supply chain perspective, ______________ are usually based upon a recognition that industrial systems need to be in harmony with nature by not depleting resources beyond their replacement or regeneration rate.

A) life cycle practices
B) ecological practices
C) sustainability practices
D) reverse logistics practices

Question 14

There has been an increased interest in sustainability among profit-oriented companies.

Question 15

Reverse logistics and closed loop systems are the same.

Question 16

The terms reverse logistics systems, product recovery systems, product return networks, and enterprise returns management all refer to the same system.

Question 17

Green laws have
A) started reverse flows.

A) only recently been enacted.
B) had a major impact on firms.
C) are still being evaluated.

Question 18

An example for a closed loop system would be Xerox's cartridge re-use system.

Question 19

Information and __________ are important dimensions of reverse logistics and closed-loop supply chains.

A) transportation
B) flow
C) financials
D) direction

Question 20

Traditionally, product returns were viewed as a waste stream.

Question 21

Define and discuss the closed loop and reverse logistics systems, including examples.

Question 22

Recycling and environmental concerns

A) are often related to regulatory policy at the local, state, and federal levels.
B) have led to waste steams being managed by 3PLs.
C) require the review of the feasibility of the materials requirement plan.
D) have led to green laws.

Question 23

Which of these does NOT belong in the recommendations of the Reverse Logistics Educational Council?

A) manufacturing
B) gatekeeping
C) zero returns
D) information systems

Question 24

Discuss the importance and magnitude of reverse flows, and name four of the eight categories of reverse flows.

Question 25

Define the three major focuses for reverse logistics systems, and choose two to discuss in more detail.

Question 26

Explain the "Triple Bottom Line" of the three P's - profit, people and the planet

Question 27

Discuss how to achieve a value stream for reverse flows.

Question 28

Discuss how to manage reverse flows in a supply chain, including the recommendations made by the Reverse Logistics Educational Council.

Question 29

Total life cycle considerations (TLC)

A) mean the analysis of a waste stream.
B) are being considered by manufacturing.
C) can be critical to product differential.
D) are figuring more prominently into reverse logistics programs.

Question 30

Retailers lose, on average _____ percent of gross sales due to returns.

A) 3-5
B) 4
C) 20
D) 30

Question 31

There has been an increased interest in sustainability among profit-oriented companies. Give some examples of companies that have introduced green practices and actually lowered costs.

Question 32

Transportation may account for as much as ____ percent of the cost of reverse flow.

A) 20
B) 25
C) 30
D) 35

Question 33

A situation where a garage returns worn tires for retreading and receives them back is called a

A) reverse logistics system.
B) closed-loop system.
C) waste stream.
D) value added system.

Question 34

A major challenge is ___________ of total cost of the return flow processes.

A) the estimation
B) the management
C) the tracking
D) the control

Question 35

A closed loop system deals with

A) green laws.
B) both forward and reverse flows.
C) waste flow.
D) recycling.