Deck 13: Social Psychology in Conflict and Peacemaking

Question 1

Conflict is defined as

A) perceived incompatibility of actions or goals.
B) dissatisfaction with relationship outcomes.
C) hostility that results from frustrating interaction.
D) competition for mutually exclusive goals.

Answer 1

perceived incompatibility of actions or goals.

Question 2

In the commons dilemma people often consume more than they realize when

A) others take on a cooperative strategy.
B) resources are not partitioned.
C) the "commons" is divided into equal parts.
D) everyone cooperates.

Answer 2

resources are not partitioned.

Question 3

Deciding not to do something that you want to do would help to solve a social problem. But the decrease in the social problem would be so very tiny that it's tempting for you to just go ahead and do it anyway. This is an example of the concept of

A) a vicious cycle.
B) rejection of attractive alternatives.
C) somebody's business becoming everybody's business.
D) the tragedy of the commons.

Answer 3

the tragedy of the commons.

Question 4

In research on social dilemmas, it has been found that

A) group discussion polarized competitive tendencies.
B) group discussion had no effect on the outcome.
C) group discussion led to greater cooperation and better outcomes for all participants.
D) group discussion led to escalated conflict and tension.

Question 5

The Prisoner's Dilemma and the Tragedy of the Commons are examples of

A) non-zero-sum games
B) mixed-motive situation
C) all of the choices are correct
D) none of the choices are correct

Question 6

In which of the following groups are individuals LEAST likely to take more than their share of resources?

A) A class of 50 high school students
B) A crowd of concert-goers
C) Residents of a city block
D) A small neighbourhood of 8 families

Question 7

Four women share a small house. Molly and Sarah work from 8am to 5pm every day in an office. Sue and Margaret work from 5pm until 2am every night in a bar. There is a social dilemma regarding the hours during which the housemates must be quiet in order to allow the others to sleep. If all four women decide to communicate more with each other about the noise problem, which of the following is an unlikely outcome of this decision?

A) They will become more concerned about each other's welfare.
B) There will be increased conflict with the women's neighbours in the next house.
C) They will cooperate more and trust each other more.
D) They will all clarify how they want each other to behave.

Question 8

Dean and Mary have been saving money since they got married. Now Dean wants to buy a new car, but Mary wants to continue saving for a new house. Dean and Mary

A) are experiencing conflict.
B) are experiencing dissonance.
C) have mirror-image perceptions.
D) are developing superordinate goals.

Question 9

In both the Prisoner's Dilemma and the Commons Dilemma, people are tempted to explain their own behaviour ____________ and others' behaviour ____________.

A) situationally; situationally
B) dispositionally; dispositionally
C) situationally; dispositionally
D) dispositionally; situationally

Question 10

In the tragedy of the commons, the "commons" refers to

A) disputed border territory.
B) stolen goods or winnings.
C) any jointly used, finite resource.
D) private property that repeatedly changes ownership.

Question 11

Which of the following is true of peace?

A) Peace is more than the suppression of open conflict.
B) Peace always involves a real incompatibility of goals.
C) Social psychologists have studied interpersonal but not international peace.
D) Social psychologists have not been able to study peace in a laboratory setting.

Question 12

In the Prisoner's Dilemma, if both prisoners confess, each will __________; if neither confesses, each will __________.

A) get a moderate sentence; get a light sentence
B) get a severe sentence; get a light sentence
C) get a severe sentence; go free
D) get a moderate sentence; get a severe sentence

Question 13

Billie and Tom used to have occasional conflicts in their relationship. Five years later, they have grown apart. They still disagree occasionally, but they don't bother to argue about anything. This illustrates

A) that conflict is always bad.
B) that conflict can signify that people care about a relationship or situation.
C) that conflict always leads to estrangement.
D) that conflict can, over time, follow the biofeedback principle.

Question 14

Facing the recurring dilemma of cookie-jar depletion within 24-hours of its being restocked, mom decides to do something to reduce this weekly tragedy of the commons. What strategy will be most effective in protecting the commons?

A) Scold dad for eating too many and then ask him to scold the children.
B) Give each family member just three cookies a day and keep the rest hidden.
C) Stop buying cookies for a month to illustrate the personal consequences of destroying the commons.
D) Call a family meeting and scold everyone all at once for eating too many cookies.

Question 15

Which of the following is not a feature of the Prisoner's Dilemma and Commons Dilemma?

A) One party's wins necessarily equals the other party's losses.
B) Participants tend to commit the fundamental attribution error.
C) Participants' motives change in the course of the entrapment.
D) Both are non-zero-sum games.

Question 16

In real life, which of the following parallels the tragedy of the commons?

A) pollution of rivers and streams
B) littering in public places
C) use and overuse of natural resources
D) all of the choices are correct

Question 17

In the Prisoner's Dilemma, taking the non-cooperative strategy of confession leads to a worse outcome if the other person ________________.

A) also confesses
B) does not confess
C) cooperates
D) none of the choices are correct

Question 18

According to your text, in its most positive sense peace is

A) nothing more than the suppression of open conflict.
B) more than a tense, fragile, surface calmness.
C) the appearance of calm.
D) none of the choices are correct.

Question 19

A common excuse for non-cooperation is,

A) "I couldn't have made a difference anyway."
B) "The devil made me do it."
C) "That's unfair."
D) "Cooperation is for the weak and cowardly."

Question 20

Despite official government warning of a severe water shortage, most citizens fail to conserve in the belief that their personal water consumption will have little effect on the community's total water supply. The eventual depletion of the community's water resources provides an example of

A) mirror-image perceptions.
B) individualistic calamity.
C) the tragedy of the commons.
D) rational disaster.

Question 21

According to research, it seems that just knowing about the dire consequences of noncooperation in a social dilemma

A) is sufficient to convince people to behave cooperatively.
B) leads to greater mistrust of others.
C) tends to foster greater self-interest and competition.
D) has little real effect on people's behaviour.

Question 22

John and Jane are friends who graduated from the same program at the same time. Two years later, both are working in their fields, but John is making much more money than Jane. Which of the following statements is true?

A) John will probably convince himself that he deserves his higher pay.
B) Due to the social exchange theory, Jane will probably convince herself that her employment is only short-term.
C) In accordance with the redundancy hypothesis, Jane will quit her job.
D) None of the choices are correct.

Question 23

What do self-serving bias, group polarization, and negative stereotypes have in common?

A) They illustrate the power of the situation.
B) They are potential seeds of misperception.
C) They illustrate that we are cognitive misers.
D) None of the choices are correct.

Question 24

had participants play a variation of the Prisoner's Dilemma game. When the simulation was labelled ________________, two-thirds of the participants cooperated.

A) "Community Game"
B) "Wall Street Game"
C) "War Games"
D) "The Prisoner's Dilemma"

Question 25

Equity exists when

A) rewards are distributed in proportion to individuals' contributions.
B) partners share equally in the rewards of collective effort.
C) rewards are distributed in relation to individuals' needs or deservingness.
D) group members decide among themselves how rewards are to be distributed.

Question 26

What does your text refer to as the "golden rule" of social justice?

A) "Equity for strangers, equality for friends."
B) "An eye for an eye, a tooth for a tooth."
C) "Care most for those in greatest need."
D) "Whoever has the gold makes the rules."

Question 27

Which of the following is cited in the text as a method for resolving social dilemmas?

A) communication
B) punishment
C) GRIT (graduated and reciprocated initiatives in tension reduction)
D) all of the choices are correct

Question 28

Before they married, Melinda and Michael, who are both employed full time and collect the same pay, agreed to share equally in routine household tasks such as cleaning and grocery shopping. In reality, Melinda is now doing about 80 percent of the household work. This situation is an example of

A) an integrative disaster.
B) an inequitable relationship.
C) a social dilemma.
D) a zero-sum relationship.

Question 29

"From each according to his abilities, to each according to his needs" is a motto that would most likely be found in

A) a relationship characterized by equity.
B) a capitalist culture.
C) a non-capitalist culture.
D) a relationship characterized by conflict.

Question 30

In research by Dawes on social dilemmas, it was found that

A) appeals to assertiveness, individualism, and personal advancement decreased the rate at which people were willing to forgo immediate personal gain for the common good.
B) appeals to assertiveness, individualism, and personal advancement increased the rate at which people were willing to forgo immediate personal gain for the common good.
C) appeals to ethics, group benefits, and information on exploitation decreased the rate at which people were willing to forgo immediate personal gain for the common good.
D) appeals to ethics, group benefits, and information on exploitation increased the rate at which people were willing to forgo immediate personal gain for the common good.

Question 31

Which of the following is not cited in the text as a method for resolving social dilemmas?

A) regulation
B) changing payoffs
C) communication
D) GRIT

Question 32

___________________ are mixed-motive situations in which both players can win (with cooperation) and both can lose (with competition).

A) Non-zero-sum games
B) The plentiful commons
C) Social dilemmas
D) Approach-avoid conflicts

Question 33

Individualistic cultures are to __________ as collectivistic cultures are to __________.

A) equity; equality
B) need; equality
C) achievement; aptitude
D) equality; need

Question 34

Which of the following is cited in the text as an example of changing payoffs to resolve social dilemmas?

A) allowing carpoolers to drive in the faster, freeway lane
B) requiring carpool cars and vans to park in special, larger parking lots farther away from the office building
C) lowering the price of gasoline well below $1 per gallon
D) all of the choices are correct.

Question 35

Groups in intractable conflict almost always experience all of the following except

A) taking pride in their own group and devaluing the out-group
B) celebrating self-sacrifice and suppressing criticism
C) seeing their own goals as supremely important
D) believing the out-group to be victimized

Question 36

Compared to North Americans, people socialized in China and India are more likely to favour ____________ as the basis for justice when rewards are distributed to those within their groups.

A) equity
B) equality
C) achievement
D) whatever the group leader pronounces

Question 37

The misperceptions of those who are in conflict with each other, such as two nations who regard each other with suspicion and hostility, are usually

A) nonreciprocal.
B) unilateral.
C) mutual.
D) inequitable.

Question 38

Equity is to _________________ as equality is to __________________.

A) equal distribution; proportionate distribution
B) proportionate distribution; equal distribution
C) unfairness; fairness
D) fairness; unfairness

Question 39

Jeffrey Scott Mio and colleagues found that after reading about the commons dilemma, theatre patrons

A) littered less.
B) demanded reserved seats.
C) were more likely to assist a handicapped person find a seat.
D) spent more for theatre refreshments.

Question 40

Bailey's sports team has had a long-standing feud with another team over the rights to their favourite baseball field. Which of the following would not be a recommendation to resolve this social dilemma?

A) Create regulations for fair use of the field.
B) Generate large group discussions to "add more voices" to each side.
C) Appeal to the altruistic norms of both teams.
D) Develop open communication and information about the use of the field.

Question 41

In times of tension, as during an international crisis,

A) views of the opposing side become more simplistic.
B) political statements acknowledge that each country's motives are complex.
C) judgments about action are prolonged and postponed by time-consuming re-evaluations.
D) all of the choices are correct.

Question 42

________________ occurs when conflicted parties seek an agreement through direct negotiation.

A) Bargaining
B) Amelioration
C) Mediation
D) Arbitration

Question 43

Deidra was in a car accident. She is trying to bargain with the opposing insurance company for a monetary settlement for her medical bills and suffering. She demands $30,000 and states that she will accept no less. The insurance company offers her $15,000, take it or leave it. Deidra's bargaining situation demonstrates how

A) time delay can negatively impact effective bargaining.
B) the give and take process of bargaining works.
C) taking a tough stance can sometimes deadlock bargaining positions.
D) effective bargaining involves inflated offers so that counteroffers seem more reasonable.

Question 44

The reciprocal views that parties in conflict often hold of one another are referred to as

A) mirror-image perceptions.
B) stereotypic reciprocation.
C) complementary images.
D) reciprocal illusions.

Question 45

Destructive mirror-image perceptions operate in conflicts between

A) countries.
B) small groups.
C) individuals.
D) all of the choices are correct.

Question 46

Groups in intractable conflict engage tend to

A) believe themselves victimized.
B) suppress criticism.
C) celebrate self-sacrifice.
D) all of the choices are correct.

Question 47

Which of the following is associated with lose-lose scenarios?

A) time delay
B) being tough
C) all of the choices are correct
D) none of the choices are correct

Question 48

Mediation is to ________________ as arbitration is to ________________.

A) bargaining; negotiations.
B) an imposed settlement; facilitated negotiation.
C) negotiations; bargaining.
D) facilitated negotiation; an imposed settlement.

Question 49

Groups in intractable conflict often engage in

A) in-group pride.
B) outgroup pride.
C) intergroup sharing.
D) intergroup conciliation.

Question 50

found that car dealers

A) were unwilling to bargain, under tough bargaining.
B) were willing to lower the price on average by $200, under tough bargaining.
C) were willing to bargain without tough bargaining.
D) none of the choices are correct.

Question 51

One aspect of mirror-image perception is that one side tends to

A) exaggerate the other's position.
B) see itself reflected in the way others see it.
C) see the situation as the reflection of evil leadership.
D) none of the choices are correct.

Question 52

According to research on political rhetoric preceding attacks versus peace agreements,

A) simplistic rhetoric often precedes major peace agreements, and complicated rational thinking is employed when planning strategic attacks.
B) simplistic we-are-good/they-are-bad thinking is often evident immediately prior to aggressive actions.
C) impediments to problem-solving are often blocked in the peace agreement process.
D) rational thinking becomes more difficult as tensions decrease.

Question 53

Which of the following is not a seed of misperception that can lead to conflict?

A) out-group bias
B) self-justification
C) fundamental attribution error
D) groupthink

Question 54

______________ occurs when a neutral third party attempts to facilitate communication and offer suggestions for how to resolve a conflict.

A) Bargaining
B) Amelioration
C) Mediation
D) Arbitration

Question 55

Reciprocal views of one another often held by parties in conflict; for example, each may view itself as moral and peace loving and the other as evil and aggressive defines

A) polarization.
B) the fundamental attribution error.
C) in-group bias.
D) the mirror-image perceptions.

Question 56

John believes he is hardworking but his wife, Rachel, is lazy. Rachel believes she is hardworking but John is lazy. This is an example of

A) an inequitable relationship.
B) the mirror-image perception.
C) a superordinate goal.
D) a social trap.

Question 57

Your text offers what advice when in conflict?

A) assume the other does not share your values
B) assume the other sees events exactly as you see them
C) compare perceptions, assuming the other sees the situation differently
D) simplify your thinking about the other

Question 58

compromises are ______________ than integrative agreements.

A) less enduring.
B) less likely to lead to better ongoing relationships.
C) all of the choices are correct
D) none of the choices are correct

Question 59

Three things that can cause conflict are

A) competition, social dilemmas, and equity.
B) social dilemmas, perceived injustice, and misperception.
C) equity, social dilemmas, and perceived injustice.
D) Jungian psychology, equity, and competition.

Question 60

______________ occurs when a neutral third party studies the conflict and imposes a settlement.

A) Bargaining
B) Amelioration
C) Mediation
D) Arbitration

Question 61

Gotlib and Colby have provided guidelines on how to avoid destructive quarrels and how to have good quarrels. Which of the following behaviours is not recommended for constructive quarrels?

A) welcome feedback about your behaviour.
B) tell the other party how she or he is feeling.
C) clearly define the issue and repeat the other's arguments in your own words
D) ask questions that help the other find words to express the concern

Question 62

According to conflict researchers, you are more likely to divulge your needs and concerns if your relationship with your partner includes

A) mediation.
B) trust.
C) passion.
D) the threat of withdrawal.

Question 63

In some disputes, the third-party chooses one of the two absolute offers, in order to motivate each party to make a reasonable proposal. This process is called

A) conciliation.
B) mediation-by-proxy.
C) final-offer arbitration.
D) third-party justification.

Question 64

Allan and Marianne are getting a divorce and have turned to a mediator to help resolve the disagreements over the distribution of their assets, and the house in particular. Allan considers it a win if he gets the house, and a loss if Marianne gets it, despite the fact that she is maintaining custody of the kids. The goal of the mediator is to create a win-win situation where

A) Marianne gives up the house out of her own free will.
B) Allan keeps the house and gets Marianne an apartment instead.
C) Allan recognizes that the house should go to Marianne as it is in the best interest of her, the kids, and maintaining a civil relationship.
D) Marianne gets the house and Allan gets custody of the children.

Question 65

According to research, which of the following factors has been shown to correlate positively with marriage satisfaction and happiness?

A) communication that is direct and open
B) communication that is conditional
C) compromise
D) none of the choices are correct

Question 66

Lisa and Andrew tried without success to reach a divorce settlement on their own. Lisa suggested that they sell the house and split the proceeds. Andrew thinks this is a terrible idea, but when a divorce mediator suggests the same thing, he agrees. What best accounts for this change?

A) The mediator has convinced Andrew to trust her.
B) The mediator has imposed this resolution on Lisa and Andrew.
C) The mediator appears to be a neutral third party.
D) The mediator convinces Andrew that the proposal will benefit him more than Lisa.

Question 67

Mediators seek to establish _____________ that reconcile both parties' interests to their mutual benefit.

A) arbitrated agreements
B) integrative agreements
C) mirror-image agreements
D) zero-sum agreements

Question 68

put children grades one to nine through about a dozen of conflict resolution training in six schools. They found that

A) The result was a more peaceful student community and increased academic achievement.
B) When implemented with a whole student body, there was no difference in the students' daily conflicts.
C) The conflicts continued because the students did not trust the researchers.
D) None of the choices are correct.

Question 69

Charles Osgood's GRIT (graduated and reciprocated initiatives in tension reduction) strategy is an alternative to conflict that promotes _____________ rather than retaliation.

A) contact
B) conciliation
C) communication
D) correction

Question 70

David and Julie fought over naming their new puppy, until finally they went to Mom to get her to decide on a settlement. David and Julie relied on ____________ to resolve their conflict.

A) mediation
B) bargaining
C) conciliation
D) arbitration

Question 71

note that when people knew they would face an arbitrated settlement if mediation failed, they

A) remained just as inflexible as before.
B) tried harder to resolve the problem, and thus were more likely to reach agreement.
C) exhibited even more hostility to each other.
D) none of the choices are correct.

Question 72

A mediator may try to improve relationship communication by having conflicting parties restrict their arguments to statements of

A) the opposing side's underlying motives.
B) how they feel or think in response to the other's actions.
C) personal analysis of the probable causes of the conflict.
D) proposed solutions or conditions for reconciliation.

Question 73

Jean Paul and Michelle go to a third party to try and get their conflict resolved. The conflict resolution practitioner listens to both of them, then develops a settlement which he then asks them both to sign. This process is known as

A) mediation.
B) arbitration.
C) conciliation.
D) win-win negotiation.

Question 74

reported that, in the past, the Pope resolved a geographical dispute between Argentina and Chile. In this context the Pope was a __________ who is trusted by both conflicting sides.

A) leader
B) mediator
C) lawyer
D) peacemaker

Question 75

reported that South Africa achieved internal peace when ________________.

A) white and black Africans completed a war
B) white Africans gave up the power
C) white and black Africans granted each other's top priorities
D) white and black Africans reduced all arguments

Question 76

Gotlib and Colby argue that destructive quarrels involve all of the following except

A) apologizing prematurely.
B) feigning agreement while harbouring resentment.
C) divulging your positive and negative feelings.
D) telling the other party how he or she is feeling.

Question 77

Negotiation researchers report that most disputants experience ____________.

A) sympathy for the opposing side.
B) optimistic overconfidence.
C) pessimistic doubt.
D) empathy for the opposing side.

Question 78

All of the following are recommendations for how to fight constructively except

A) divulge your positive and negative feelings.
B) offer positive suggestions for mutual improvement.
C) clearly define the issue and repeat the other's arguments in your own words
D) apologize prematurely.

Question 79

A mediator seeks to achieve a mutually beneficial resolution by having the parties adopt a __________ orientation.

A) carefree
B) win-lose
C) win-win
D) submissive

Question 80

The phenomenon wherein a mutually agreeable proposal is dismissed if offered by either side is known as

A) proactive deregulation
B) proactive devaluation
C) reactive devaluation
D) reactive deregulation.