Deck 7: Software Quality and Process Improvement: Metrics, Reviews, and Certification

Question 1

What are the elements of a software process (SPI)framework?

Answer 1

-Set of characteristics that must be present if an effective software process is to be achieved
-Method for assessing whether those characteristics are present
-Mechanism for summarizing the results of any assessment
-Strategy for assisting a software organization in implementing those process characteristics that have been found to be weak or missing

Question 2

What are the goals for any product review?

Answer 2

-Point out needed improvements in the product of a single person or team
-Confirm those parts of a product in which improvement is either not desired or not needed
-Achieve technical work of more uniform,or at least more predictable,quality than can be achieved without reviews,in order to make technical work more manageable

Question 3

What practices should software engineers follow to enhance the quality of software produced by their team?

Answer 3

-Software quality is the result of good project management and solid engineering practice
-To build high quality software you must understand the problem to be solved and be capable of creating a quality design the conforms to the problem requirements
-Eliminating architectural flaws during design can improve quality

Question 4

Describe the costs associated with software quality work?

Question 5

What is content management?

Question 6

What effect do software reviews have on software production costs?

Question 7

What are the differences between a review summary report and a review issues list?

Question 8

List the 3 broad categories of information that make up the software configuration.

Question 9

What is a software configuration audit?

Question 10

List three characteristics of a good software metric.

Question 11

What are three dimensions of software quality?

Question 12

What activities make up the roadmap activities for software process improvement?

Question 13

Component-level design metrics focus on what three internal characteristics of software
components?

Question 14

List the tasks performed by the SQA group.

Question 15

What are the unique characteristics of cleanroom software engineering techniques?

Question 16

What is meant by the term software reliability?

Question 17

What are the advantages of using a formal language to write a software specification?

Question 18

List the steps required for certification in cleanroom software engineering.

Question 19

What are the goals for the project SQA activities?

Question 20

Technical testing metrics fall into two major categories.What are they?

Question 21

What benefits and costs are used to compute return-on-investment (ROI)?