Deck 13: Professionalism

Question 1

Match the following professional characteristics with the action that best demonstrates that characteristic.​
​Eats a healthy diet and gets physical exercise

A)​Dependable
B)​Models good health
C)​Flexible
D)​Accepting of differences
E)​Courteous and considerate
F)​Good communicator
G)​Organized
H)​Ethical
I)​Calm
J)​Motivated

Answer 1

​Models good health

Question 2

Which action on the part of a health care professional demonstrates knowledge about developing appropriate relationships with patients?​

A) ​Treat patients like friends.
B) ​Try to please patients.
C) ​Focus on helping patients achieve maximum wellness.
D) ​Share personal problems.

Answer 2

​Focus on helping patients achieve maximum wellness.

Question 3

Match each action with the correct reason for it:​
​Can catch in equipment

A)​Wear closed-toed shoes.
B)​Avoid the use of perfumes.
C)​Tie hair back.
D)​Wear only simple jewelry.
E)​Practice good dental hygiene.

Answer 3

​Tie hair back.

Question 4

The best way to deal with problems in the workplace is to:​

A) ​try to avoid becoming involved with them.
B) ​look for another job.
C) ​assume responsibility for solving the problems.
D) ​learn as much as possible from the problems.

Question 5

Match the following professional characteristics with the action that best demonstrates that characteristic.​
​Completes tasks on time

A)​Dependable
B)​Models good health
C)​Flexible
D)​Accepting of differences
E)​Courteous and considerate
F)​Good communicator
G)​Organized
H)​Ethical
I)​Calm
J)​Motivated

Question 6

Match the following professional characteristics with the action that best demonstrates that characteristic.​
​Listens attentively when others are speaking

A)​Dependable
B)​Models good health
C)​Flexible
D)​Accepting of differences
E)​Courteous and considerate
F)​Good communicator
G)​Organized
H)​Ethical
I)​Calm
J)​Motivated

Question 7

Which of the following best illustrates the meaning of professional distance?​

A) ​Using good judgment when physically touching patients
B) ​Caring about patients without becoming too friendly
C) ​Maintaining a comfortable distance during conversation
D) ​Restraining one's emotions when working with patients

Question 8

Match the following professional characteristics with the action that best demonstrates that characteristic.​
​Sets and works toward achieving professional goals

A)​Dependable
B)​Models good health
C)​Flexible
D)​Accepting of differences
E)​Courteous and considerate
F)​Good communicator
G)​Organized
H)​Ethical
I)​Calm
J)​Motivated

Question 9

What is the first thing to do if you are unsure about how to request a personal leave day from work?

A) ​Do what is most convenient for you.
B) ​Ask a coworker.
C) ​Ask your supervisor.
D) ​Look in the employee manual.

Question 10

What is the most likely reaction of patients who hear health care professionals complain about their working conditions?​

A) ​Loss of confidence in their care
B) ​Sympathy for the professionals
C) ​Empathy
D) ​Boredom

Question 11

Match each action with the correct reason for it:​
​Bad breath can be offensive.

A)​Wear closed-toed shoes.
B)​Avoid the use of perfumes.
C)​Tie hair back.
D)​Wear only simple jewelry.
E)​Practice good dental hygiene.

Question 12

The most important reason for dressing conservatively at the workplace is to:​

A) ​maintain tradition.
B) ​please employers.
C) ​increase patient confidence.
D) ​fit in with coworkers.

Question 13

Which is the best definition of "professionalism" as it applies to the health care professional?​

A) ​Looking competent
B) ​Having self-confidence
C) ​Doing one's best to provide high-quality service
D) ​Being highly skilled

Question 14

Match each action with the correct reason for it:​
​Provide personal protection.

A)​Wear closed-toed shoes.
B)​Avoid the use of perfumes.
C)​Tie hair back.
D)​Wear only simple jewelry.
E)​Practice good dental hygiene.

Question 15

Match the following professional characteristics with the action that best demonstrates that characteristic.​
​Is honest

A)​Dependable
B)​Models good health
C)​Flexible
D)​Accepting of differences
E)​Courteous and considerate
F)​Good communicator
G)​Organized
H)​Ethical
I)​Calm
J)​Motivated

Question 16

Match the following professional characteristics with the action that best demonstrates that characteristic.​
​Willing to perform new tasks as needed

A)​Dependable
B)​Models good health
C)​Flexible
D)​Accepting of differences
E)​Courteous and considerate
F)​Good communicator
G)​Organized
H)​Ethical
I)​Calm
J)​Motivated

Question 17

What is the most appropriate way to react when a patient responds rudely to your attempts to provide care?​

A) ​Allow yourself to feel angry.
B) ​Ask yourself what might have caused this reaction.
C) ​Let the patient know he or she has hurt your feelings.
D) ​Ignore the rude behavior.

Question 18

Match each action with the correct reason for it:​
​Can provide place for germs to grow

A)​Wear closed-toed shoes.
B)​Avoid the use of perfumes.
C)​Tie hair back.
D)​Wear only simple jewelry.
E)​Practice good dental hygiene.

Question 19

Match the following professional characteristics with the action that best demonstrates that characteristic.​
​Treats patients politely with a smile

A)​Dependable
B)​Models good health
C)​Flexible
D)​Accepting of differences
E)​Courteous and considerate
F)​Good communicator
G)​Organized
H)​Ethical
I)​Calm
J)​Motivated

Question 20

Match each action with the correct reason for it:​
​Some people have allergies.

A)​Wear closed-toed shoes.
B)​Avoid the use of perfumes.
C)​Tie hair back.
D)​Wear only simple jewelry.
E)​Practice good dental hygiene.

Question 21

List at least five behaviors that are examples of positive professional conduct.​

Question 22

Match the following professional characteristics with the action that best demonstrates that characteristic.​
​Keeps workplace in order

A)​Dependable
B)​Models good health
C)​Flexible
D)​Accepting of differences
E)​Courteous and considerate
F)​Good communicator
G)​Organized
H)​Ethical
I)​Calm
J)​Motivated

Question 23

Describe at least three benefits gained from participating in a health care professional organization.​

Question 24

Match the following professional characteristics with the action that best demonstrates that characteristic.​
​Works well with people from a variety of cultures

A)​Dependable
B)​Models good health
C)​Flexible
D)​Accepting of differences
E)​Courteous and considerate
F)​Good communicator
G)​Organized
H)​Ethical
I)​Calm
J)​Motivated

Question 25

Match the following professional characteristics with the action that best demonstrates that characteristic.​
​Handles emergencies competently

A)​Dependable
B)​Models good health
C)​Flexible
D)​Accepting of differences
E)​Courteous and considerate
F)​Good communicator
G)​Organized
H)​Ethical
I)​Calm
J)​Motivated

Question 26

Having a professional __________ means approaching work positively and enthusiastically.​

Question 27

Explain what it means to be a leader.Include at least five characteristics of a leader in health care.​

Question 28

Health care professionals must remember that they represent their _______________.​

Question 29

When health care professionals approach situations objectively, this means they consider the __________ rather than reacting emotionally.​

Question 30

"Caring competence" is a good way to define the _______________ required of those who work in health care.​

Question 31

Rather than viewing them negatively, health care professionals can view _______________ as opportunities for positive action.​