Deck 1: Competency-Based Education and the Medical Assistant Student

Question 1

Learning __________ are the ways that you like to learn and that have proven successful in the past.

Answer 1

preferences

Question 2

A person who shifts his or her weight when attempting to deal with conflict is exhibiting which of the following behaviors?

A) Assertive
B) Passive
C) Passive aggressive
D) Aggressive

Answer 2

Passive

Question 3

Once you have decided on a solution to the problem,it is essential to __________ the outcomes of your solution and decide whether it solved the problem or whether another approach should be tried.

Answer 3

evaluate

Question 4

Which of the following strategies will help you be more organized in time management?

A) Ask for help when you need it
B) Reflect on your long-range goals
C) Schedule study time during peak performance time
D) Reward yourself

Question 5

Learning styles are determined by your individual method of _____________,or examining,new material and the way you process it or make it your own.

Question 6

____________________ allows you to express your thoughts and feelings honestly and enables you to stand up for yourself in a reasonable and rational manner without an emotional scene.

Question 7

Match each term with the correct definition.

The constant practice of considering all aspects of a situation in deciding what to believe or what to do

A)Learning style
B)Reflection
C)Professional behaviors
D)Processing
E)Empathy
F)Perceiving
G)Critical thinking

Question 8

Medical assistants play a vital role in the healthcare team and are expected to display such _______________ as dependability,respectful patient care,empathy,initiative,positive attitude,and teamwork.

Question 9

The process of considering new information and internalizing it to create new ways of examining information is called____________.

Question 10

The first step to reaching a solution to a problem or conflict is to identify the ______________________.

Question 11

Which type of coping strategies may actually increase stress levels?

A) Adaptive coping mechanism
B) Nonadaptive coping mechanism
C) Constructive coping mechanism
D) All of the above

Question 12

A comprehensive portfolio includes which of the following?

A) Examples of work completed in each course
B) Certificates or awards
C) Proof of the skills achieved
D) Letters of recommendation
E) All of the above

Question 13

Which of the following is NOT part of critical thinking?

A) Sorting out conflicting information
B) Weighing your knowledge about the information
C) Deciding on a reasonable belief or action
D) Incorporating personal beliefs

Question 14

Which of the following is a characteristic of stage 1 learners according to the learning style inventory?

A) Want to practice what you are learning
B) Learn best with hands-on practice
C) Like to create ways of thinking about the material
D) Comfortable watching rather than doing
E) Both A and B

Question 15

According to the learning style inventory,which stage learners enjoy teaching others and working in groups and learn best when they can apply new information to real-world problems?

A) Stage 1
B) Stage 2
C) Stage 3
D) Stage 4

Question 16

Which of the following mind maps would display the cause and effect of events?

A) Spider map
B) Fishbone map
C) Chain-of-events map
D) Cycle map

Question 17

Problem solving and __________ management techniques are keys to your success.

Question 18

_____________ can evaluate conflicting information and make a decision to act based on their knowledge and willingness to be open minded about all possibilities.

Question 19

Methods for determining possible solutions to a conflict are to brainstorm or to make a(n)___________ list.

Question 20

Match each term with the correct definition.

Those actions that identify the medical assistant as a member of a healthcare profession,including dependability,respectful patient care,initiative,positive attitude,and teamwork

A)Learning style
B)Reflection
C)Professional behaviors
D)Processing
E)Empathy
F)Perceiving
G)Critical thinking

Question 21

Describe three strategies that can help you become successful at taking tests.

Question 22

Summarize the characteristics of aggressive communication.

Question 23

Summarize the characteristics of nonassertive communication.

Question 24

You are facing a situation in which you must act assertively to solve a problem.Summarize below the steps you should use in delivering an assertive message.

Question 25

Match each term with the correct definition.

The process of considering new information and internalizing it to create new ways of examining information

A)Learning style
B)Reflection
C)Professional behaviors
D)Processing
E)Empathy
F)Perceiving
G)Critical thinking

Question 26

Match each term with the correct definition.

Sensitivity to the individual needs and reactions of patients

A)Learning style
B)Reflection
C)Professional behaviors
D)Processing
E)Empathy
F)Perceiving
G)Critical thinking

Question 27

Match each term with the correct definition.

The way individuals internalize new information and make it their own

A)Learning style
B)Reflection
C)Professional behaviors
D)Processing
E)Empathy
F)Perceiving
G)Critical thinking

Question 28

Identify and explain four study skills that can help you become a successful student.

Question 29

Match each term with the correct definition.

The way an individual looks at information and sees it as real

A)Learning style
B)Reflection
C)Professional behaviors
D)Processing
E)Empathy
F)Perceiving
G)Critical thinking

Question 30

Summarize three time-management strategies that can help you put time on your side.

Question 31

Match each term with the correct definition.

The way an individual perceives and processes information to learn new material

A)Learning style
B)Reflection
C)Professional behaviors
D)Processing
E)Empathy
F)Perceiving
G)Critical thinking