Deck 3: Work Ethics

Question 1

Underclothes must

A) Be simple and attractive
B) Be clean and fit properly
C) Give needed support
D) Be in style

Answer 1

Be clean and fit properly

Question 2

Large rings are dangerous because

A) Patients and residents can pull them off
B) They can scratch patients and residents
C) They can fall off and become lost
D) They can damage care equipment

Answer 2

They can scratch patients and residents

Question 3

Treating the person with dignity at all times is

A) Consideration
B) Empathy
C) Respectfulness
D) Cheerfulness

Answer 3

Respectfulness

Question 4

Being dependable means the following except

A) Reporting to work on time
B) Being eager to learn
C) Performing delegated tasks
D) Keeping promises

Question 5

You have a tattoo. You should

A) Have it removed
B) Wear uniforms that allow it to be seen
C) Cover it
D) Show it to patients and residents

Question 6

Being honest means the following except

A) Reporting accurately care given
B) Reporting errors
C) Reporting observations
D) Reporting gossip

Question 7

You should wear a wristwatch that

A) Is digital
B) Has a second hand
C) Has a stopwatch
D) Has an alarm

Question 8

Nail polish

A) Must be a light shade
B) Must be in good repair
C) Must be a dark shade
D) Is not worn

Question 9

Having concern for a person is

A) Caring
B) Empathy
C) Enthusiasm
D) Respect

Question 10

You are completing a job application. You must be

A) Honest
B) Enthusiastic
C) Courteous
D) Cheerful

Question 11

A question on a job application does not apply to you. What should you do?

A) Write neatly.
B) Leave the space blank.
C) Write "N/A" in the space.
D) Write a brief response about why the question does not apply.

Question 12

To look professional at work

A) Follow the agency's dress code
B) Wear your favorite clothes
C) Keep your nails polished
D) Wear shoes that are in style

Question 13

Which will not promote physical and mental health?

A) Good nutrition
B) Having your eyes checked
C) Taking drugs as a doctor prescribes
D) Getting 5 hours of sleep daily

Question 14

You are completing a job application. How many references should you be prepared to give?

A) Only 1
B) At least 2
C) At least 3
D) At least 4

Question 15

Which is not a source for finding a job?

A) The state employment service
B) Newspaper ads
C) The state nursing assistant registry
D) Phone book yellow pages

Question 16

Understanding your feelings, strengths, and weaknesses is

A) Consideration
B) Trustworthiness
C) Conscientiousness
D) Self-awareness

Question 17

You say things that offend, trouble, or worry another person. This is

A) Gossip
B) Defamation
C) Being rude
D) Harassment

Question 18

Good personal hygiene involves

A) Daily bathing
B) Taking a shower
C) Taking a tub bath
D) Brushing teeth daily

Question 19

Uniforms, stockings and socks, and shoes must be

A) Clean
B) In style
C) White
D) Provided by the agency

Question 20

Work ethics means

A) Trusting others with personal information
B) Being polite and considerate
C) Behavior in the workplace
D) Right and wrong conduct

Question 21

You can share information about a patient or resident with

A) The family
B) Housekeeping staff
C) The nurse supervising your work
D) Visitors

Question 22

You are getting ready for an interview. You should do the following except

A) Polish your shoes
B) Take a bath and brush your teeth
C) Style your hair as you would for work
D) Wear a strong fragrance

Question 23

The best way to look professional at work is to

A) Ask your friends to help you shop for uniforms
B) Wear your favorite clothes to work
C) Check yourself in the mirror before leaving for work
D) Follow the agency's dress code

Question 24

A nursing assistant has had four jobs in one year. The person does not list all four jobs when completing a job application. This is

A) Fraud
B) Invasion of privacy
C) The person's right to personal choice
D) Poor work ethics

Question 25

You see two health team members talking quietly to each other. You move close and listen to what they are saying. This is

A) Gossip
B) Eavesdropping
C) Harassment
D) Defamation

Question 26

Which answers are best during an interview?

A) "Yes" and "No" answers
B) Brief explanations
C) Long explanations
D) Written responses

Question 27

Which should you review with the interviewer?

A) The nursing assistant registry
B) Your competency evaluation
C) Your job description
D) Agency policies and procedures

Question 28

You are ill and cannot work as scheduled. What should you do?

A) Find someone to work for you.
B) Follow the agency's attendance policy.
C) Call your supervisor after your shift starts.
D) Go to bed.

Question 29

You accept a job at Fair Haven Nursing Center. You should get the following information in writing except

A) Pay rate
B) Starting date
C) Work hours
D) What your references said about you

Question 30

A patient did not get her meal served on time. How should you respond to the nurse?

A) "It's not my fault. I was helping Jody with a patient."
B) "I'm sorry. Can you help me plan better?"
C) "I do the best I can."
D) "There just isn't enough time to do everything. We need more help."

Question 31

You need to arrive for work

A) Before your shift starts
B) When your shift starts
C) Within 5 minutes of your shift's starting time
D) Within 10 minutes of your shift's starting time

Question 32

You are scheduled to work from 3:00 PM to 11:30 PM. Which is correct?

A) You must stay the entire time.
B) You can leave at 11:25 PM.
C) You can leave when your work is done.
D) You do not have to work overtime.

Question 33

You need to talk to the nurse about a patient or resident. Where should you do this?

A) In the person's room
B) In the hallway
C) In private
D) Over the intercom system

Question 34

Childcare emergencies are

A) Your responsibility
B) The agency's responsibility
C) Your co-workers' responsibility
D) Part of your benefits package

Question 35

During an interview, it is correct to do the following except

A) Accept a beverage
B) Shake the interviewer's hand
C) Take things off the interviewer's desk
D) Look at the interviewer

Question 36

Following an interview, when should you write a thank-you note?

A) Within 24 hours of the interview
B) Within 3 days of the interview
C) Within 1 week of the interview
D) When you have the time

Question 37

You are the carpool driver today. You need to get gas. What should you do?

A) Leave earlier than usual.
B) Get gas after you pick everyone up.
C) Get gas after work.
D) Ask everyone to help pay for the gas.

Question 38

During lunch, your co-workers are talking about other staff members. What should you do?

A) Excuse yourself and leave the table.
B) Sit there without saying anything.
C) Tell the nurse what happened.
D) Share the comments with staff members who were not there.

Question 39

You are in the waiting area before your interview. What should you do?

A) Sit quietly.
B) Eat your lunch.
C) Talk to the receptionist.
D) Look at things on the receptionist's desk.

Question 40

You accept a job at Fair Haven Nursing Center. Which does not occur during new employee orientation?

A) You learn to be a preceptor.
B) You learn about the center's policies and procedures.
C) Your skills are checked for safety and correctness.
D) You learn how to use the center's supplies and equipment.

Question 41

You could lose your job for the following reasons except

A) Using offensive speech and language
B) Destroying a patient's or resident's property
C) Having a weapon in the workplace
D) Working when scheduled

Question 42

Which statement about stress is incorrect?

A) Stress is normal.
B) Stress occurs with everything you do.
C) Stress affects the whole person.
D) Stress only occurs from unpleasant events.

Question 43

You need to call your children. When should you make the call?

A) After finishing assigned tasks
B) When patients or residents are napping
C) During meal or break times
D) When the nurse is talking to the doctor

Question 44

Which of the following is good work ethics?

A) Using phones on the nursing unit to make personal calls
B) Selling your handmade crafts at work
C) Having your son meet you for lunch
D) Bringing your child to work with you

Question 45

Which statement about harassment is incorrect?

A) Harassment is always sexual.
B) Harassment can involve words, gestures, or touch.
C) Harassment can involve jokes and pictures.
D) Victims of sexual harassment can be men or women.

Question 46

You could lose your job for the following reasons except

A) Refusing to accept a delegated task that is not in your job description
B) Neglecting a patient or resident
C) Violating any agency policy
D) Giving false information on your job application

Question 47

Your break time is 15 minutes long. How long can you take?

A) 10 minutes
B) 15 minutes
C) 20 minutes
D) As long as you need

Question 48

Stress is

A) Anything that is not pleasant
B) The response or change in the body caused by any emotional, physical, social, or economic factor
C) Anxiety, fear, anger, dread, and depression
D) The factor that causes illness

Question 49

Professional speech and language include the following except

A) Using slang
B) Speaking softly and gently
C) Speaking clearly
D) Controlling the loudness of your voice

Question 50

Before leaving the unit for a break, you need to

A) Use the restroom
B) Tell the nurse
C) Turn off the computer
D) Turn off your pager

Question 51

Stress in your personal life affects your work and the care you give.

Question 52

Which will not help reduce or cope with stress?

A) Getting regular exercise
B) Setting priorities
C) Skipping meals
D) Getting enough rest

Question 53

Which is not a courtesy?

A) Saying "please" and "thank you"
B) Holding doors open for others
C) Helping others when asked to do so
D) Calling a resident "Grandpa"

Question 54

You have planned your work. Which is not a good part of your plan?

A) Discussing priorities with the nurse
B) Listing care that needs to be done on a schedule
C) Assisting a person with a shower whenever the shower room is available
D) Staying busy and asking others if they need help

Question 55

You could lose your job for the following reasons except

A) Poor attendance
B) Leaving the job during your shift
C) Using alcohol at work
D) Being harassed

Question 56

Your work is causing you stress. What should you do?

A) Stay home from work.
B) Talk to your co-workers.
C) Tell your patients about the problem.
D) Talk to the nurse.

Question 57

Spending time with those who make you laugh can help you reduce and cope with stress.

Question 58

You decide to resign from your job. Which is correct?

A) Do not show up for work.
B) Give a 2-week notice.
C) Hire someone to take your place.
D) Give a 1-day notice.