Deck 7: The Therapeutic Response to Angry, aggressive, abused, or Abusive Clients

Question 1

Rape is a sexual act and one of violence._________________________

Answer 1

False

Question 2

Which statement about rape is true?

A) Certain behaviors and ways of dressing can encourage rape.
B) Rape of women and children is increasing more rapidly than rape of men and boys.
C) Rapists are generally identified in one of three categories: angry,power,and sadistic.
D) Rape survivors usually experience six distinct crisis stages in their recovery.

Answer 2

Rapists are generally identified in one of three categories: angry,power,and sadistic.

Question 3

When a client is angry,it is natural and appropriate for health professionals to take the client's comments personally and act accordingly._________________________

Answer 3

False

Question 4

The four types of abuse are intimate partner violence,child abuse,abuse of older adults,and rape._________________________

Question 5

The phases of violence include all of the following EXCEPT

A) a tension building phase
B) a crisis phase
C) a calm or honeymoon phase
D) a resolution phase

Question 6

Of the more than 4.5 million Americans with Alzheimer's disease,half may show aggressive behaviors._________________________

Question 7

Annoyance is a chronic form of anger that is long lasting._________________________

Question 8

In reporting and documenting IPV,health professionals need to

A) report the abuse to authorities even if the victim does not want to report it
B) report and act on facts as well as subjective feelings
C) bag,label,safely preserve,and protect any evidence collected
D) assist authorities in locating abusers

Question 9

Which scenario illustrates displaced anger?

A) A man is frustrated from a problem at work and speaks to his boss about it
B) A man is frustrated from a problem at work and yells at his wife when he gets home
C) A woman is frustrated that her husband yelled at her and becomes depressed
D) A woman has chronic pain and develops high blood pressure

Question 10

All 50 states mandate the reporting of IPV._________________​

Question 11

Child abuse is more underreported than the abuse of older adults._________________________

Question 12

​If conflict escalates beyond the angry state,clients may become aggressive and/or verbally abusive._________________________

Question 13

Individuals who have been abused typically have few defense mechanisms for coping with anxiety and stress._________________________

Question 14

Setting limits is especially appropriate when clients experience

A) distrust
B) uncertainty
C) aggression
D) loss

Question 15

If you find yourself feeling hostile towards your clients,what should you do?

A) Acknowledge your feelings to your client openly.
B) Examine your feelings and discuss them with someone who can help.
C) Find another therapist for your client immediately.
D) Focus on your professional duties and ignore your feelings.

Question 16

Which statement about child abuse is true?

A) Family members are more willing to confess to abuse than children.
B) Many children think the abuse is normal and the result of their wrongdoing.
C) People who abuse generally come from well-adjusted families.
D) Treatment for child abusers is usually very successful.

Question 17

Which term refers to a chronic form of anger that is long lasting?

A) Dread
B) Paranoia
C) Terror
D) Resentment

Question 18

Children who have been physically abused may exhibit aggressive behavior and regress to an earlier stage of development._________________________

Question 19

Health professionals should try to communicate acceptance of the abuser's feelings and the violent act._________________________

Question 20

An angry client is most likely to​

A) ​joke around
B) ​refuse to leave
C) ​talk slowly
D) ​use profanity

Question 21

Match each item with the correct statement below.

Behavior is brought on by frustration,obstacles,or offensive situations

A)Aggression
B)Abuse
C)Anger
D)Hatred
E)Displacement
F)Assertion

Question 22

Match each item with the correct statement below.

Behavior that is violent and there is intent to do harm

A)Aggression
B)Abuse
C)Anger
D)Hatred
E)Displacement
F)Assertion

Question 23

Match each item with the correct statement below.

Hostility directed toward someone or something other than the cause of the frustration

A)Aggression
B)Abuse
C)Anger
D)Hatred
E)Displacement
F)Assertion

Question 24

Explain the importance of the health professional understanding self when dealing with clients who are angry,aggressive,or have been either the abused or the abuser.

Question 25

Describe the difference between the terms victim and survivor as they are used in the context of rape

Question 26

Identify the types of violence that occur with intimate partner violence

Question 27

In the treatment of abused clients,what therapeutic actions can health professionals take?

Question 28

If health professionals want to identify clients who are angry,what actions and behaviors will they observe in the client?

Question 29

​A rape kit commonly includes materials for collecting all of the following EXCEPT:

A) ​fibers
B) ​hairs
C) ​fingerprints
D) ​saliva

Question 30

How does the abuse of older adults differ from child abuse?

Question 31

​Appropriate therapeutic responses to angry,aggressive,or abusive clients include

A) ​disgust
B) ​anger
C) ​objectivity
D) ​avoidance

Question 32

Match each item with the correct statement below.

Intense anger directed toward a particular person or people

A)Aggression
B)Abuse
C)Anger
D)Hatred
E)Displacement
F)Assertion

Question 33

Match each item with the correct statement below.

Behavior occurs when there is out-of-control frustration

A)Aggression
B)Abuse
C)Anger
D)Hatred
E)Displacement
F)Assertion

Question 34

​List some of the forms of abuse that may occur with older adults.

Question 35

When health professionals are belittled by clients,what actions are appropriate for professionals to take? What are the professionals' rights?

Question 36

What are the therapeutic responses for health care professionals when dealing with angry clients?