Question 1

What should you use to store adapters and motherboards when not in use for extended periods of time? [ cardboard box | styrofoam box | plastic container | antistatic bag ]

Accepted Answer

Antistatic bag

Question 2

As a technician, what danger does toner pose?&#10;A)It can cause you to vomit.&#10;B)It can cause headaches or eye irritation.&#10;C)It can make you dizzy.&#10;D)It can spontaneously ignite.

Accepted Answer

Toner can cause headaches or eye irritation if inhaled or if it comes in contact with the eyes. However, it does not cause vomiting or dizziness, and it is not prone to spontaneous ignition.

Question 3

When putting out an electrical fire, what should a person do?&#10;A)Use a water-based fire extinguisher.&#10;B)Aim the extinguisher nozzle at the base of the fire.&#10;C)Use a trash can to smother the fire.&#10;D)Don a mask before attempting to put out the fire.

Accepted Answer

When putting out an electrical fire, water should not be used as it can conduct electricity and make the situation worse. A dry chemical or carbon dioxide fire extinguisher is recommended. Also, it is important to aim the extinguisher nozzle at the base of the fire to effectively extinguish it. Donning a mask may be necessary for personal safety, but it is not always required. Using a trash can to smother the fire is not recommended as it can spread the flames and make the situation worse.

Question 4

How are Li-ion batteries a safety hazard?&#10;A)They contain particles that are dangerous if inhaled.&#10;B)They contain chemicals that can burn your skin.&#10;C)They are toxic to animals.&#10;D)They can explode or catch on fire if subjected to high temperatures.

Accepted Answer

Li-ion batteries can explode or catch on fire if subjected to high temperatures, making them a safety hazard. While they do contain chemicals, they are often contained within the battery and not easily accessible, so they are not a major skin hazard. There is also no evidence to suggest that they are toxic to animals. While they do contain particles, these are typically not hazardous unless the battery is damaged and the particles are released into the air.

Question 5

A technician is adding a new networked printer.Which type of documentation would the technician use to know which port number and VLAN number to use for the printer? [ knowledge base | acceptable use policy | inventory management software | physical network diagram ]

Accepted Answer

The answer of A technician is adding a new networked...

Question 6

What is the name of a division within the Department of Labor that enforces standards regarding workplace safety?&#10;A)OSHA&#10;B)DOL&#10;C)FBI&#10;D)NSA

Accepted Answer

OSHA (Occupational Safety and Health Administration) is the division within the Department of Labor that enforces standards for workplace safety.

Question 7

List three best practices for good technical communication skills.

Accepted Answer

The answer of List three best practices for good technical...

Question 8

What computer component is consider hazardous waste and banned from landfills in many states?&#10;A)CRTs&#10;B)Laser printers&#10;C)LCDs&#10;D)Motherboards

Accepted Answer

CRTs (cathode ray tubes) contain hazardous materials such as lead and must be properly disposed of to avoid environmental damage. Many states have laws in place that ban CRTs from being disposed of in landfills.

Question 9

Which technical documentation might help a technician to discover a MAC address on a wireless access point?&#10;[ asset tag | network topology diagram | physical network diagram | knowledge base ]

Accepted Answer

The answer of Which technical documentation might help a technician...

Question 10

What are the three most important safety items that should be in your technical field kit?&#10;A)eyeglasses, dish gloves, and a dust mask&#10;B)swim googles, gloves, and a mask&#10;C)safety googles, latex or nonlatex gloves, and a dust mask&#10;D)glass googles, leather gloves, and a horror mask

Accepted Answer

Safety googles are important to protect your eyes from potential hazards. Latex or nonlatex gloves provide a barrier between your skin and hazardous materials. A dust mask can protect your respiratory system from inhaling harmful particles. Eyeglasses, dish gloves, swim goggles, leather gloves, and a horror mask are not applicable or appropriate safety items for technical field work.

Question 11

What provides protection in case of a brownout or blackout? [ surge protector | ESD | MSDS | UPS ]

Accepted Answer

The answer of What provides protection in case of a...

Question 12

What happens when an ESD strip and a computer are at the same voltage potential?&#10;A)The technician can get harmed.&#10;B)The computer can get harmed.&#10;C)A strike equal to a lightning strike can occur.&#10;D)Nothing.This is a best practice.

Accepted Answer

The answer of What happens when an ESD strip and...

Question 13

What can be found in the monochrome laser printer that is not earth friendly?&#10;[ Li-ion battery | toner | CRT | chromium ]

Accepted Answer

The answer of What can be found in the monochrome...

Question 14

What method can be used to prevent a shock to the equipment from the person who is trying to repair a computer? [ surge strip | self-grounding | circular ESD | spatial placement ]

Accepted Answer

The answer of What method can be used to prevent...

Question 15

Which item should not be worn when repairing a computer?&#10;[ antistatic strip | ESD glove | heel strap | surge strip ]

Accepted Answer

The answer of Which item should not be worn when...

Deck 19: Operational Procedures