Deck 8: Corporate Social Responsibility: in Practice

Question 1

KLO Accounting Services decides to allow members of a local centre to have their taxes done for free.This is a type of:

A)corporate donation
B)strategic giving
C)cause-related marketing
D)corporate volunteerism
E)corporate sponsorship

Answer 1

A

Question 2

Some people feel that when a company engages in corporate sponsorship,their motivation to do so has very little to do with charity,but rather is focused on:

A)recruiting new employees.
B)eliminating the competition.
C)expanding into new markets.
D)gaining market share.
E)a business or marketing arrangement.

Answer 2

E

Question 3

The Bennett family,a family of successful entrepreneurs,has been very involved in the local community.They decide that they would like to make a series of contributions to the university,the college,and various recreational clubs throughout the city.They hire an administrator to distribute the funds.This is an example of:

A)strategic giving
B)social venture philanthropy
C)a charitable foundation
D)gift giving
E)sponsorship

Answer 3

C

Question 4

XYC Corporation has decided to engage in corporate philanthropy.Which of the following activities would not be a possible approach?

A)Social entrepreneurship
B)Event sponsorship
C)Donations of money or goods
D)Donations of services
E)Voluntarism

Question 5

A major manufacturing company has never engaged in CSR programming.It simply never occurred to them to do so.Which response to CSR does this reflect?

A)Amoral
B)Tokenism
C)CSR recognition
D)Anti-CSR
E)Greenwashing

Question 6

A large sporting goods chain incorporates sustainable environmental practices into all its operations and has thus developed a committed customer membership base,resulting in profitable operations.This business is operating under the:

A)shareholder perspective
B)investment paradigm
C)social paradigm
D)unknown response paradigm
E)economic paradigm

Question 7

Jane works for a company that considers its mandate to reduce worldwide illiteracy.Profits are distributed between shareholders and literacy programs.This business is a:

A)corporate sponsor.
B)social venture.
C)non-profit enterprise.
D)social enterprise.
E)social foundation.

Question 8

Corporate sponsorship may not be seen as the best way to become involved in the community.The reasons for this include all of the following,except:

A)The motivations of the firm may come into question.
B)It is seen as advertising.
C)It has lost its novelty.
D)The public does not understand the linkage to the community.
E)It attracts too much attention.

Question 9

Which of the following terms is (are)also recognized as social venture philanthropy?

A)High-engagement philanthropy
B)The new philanthropy
C)Social venturing
D)All of the above
E)None of the above

Question 10

Judy is at the local cellular phone store.She chooses a phone that guarantees,with her purchase,that the corporation will give a percentage of the profits to charity.The company is engaged in:

A)social venture
B)corporate donation
C)corporate sponsorship
D)cause-related marketing
E)corporate volunteerism

Question 11

Arguments against corporate giving include all of the following,except:

A)Adverse publicity
B)Benefits are seldom measurable
C)Too many guidelines
D)Social welfare is the role of government
E)Funds belong to shareholders

Question 12

A large manufacturer has received negative publicity related to discriminatory employment practices regarding minorities and their opportunities for promotion.The CEO has ordered the advertising company to develop a campaign that features members
Of multiple minority groups,many of whom are managers,talking about how supportive the company is.This CSR response is:

A)Social enterprise-social return
B)Tokenism
C)CSR recognition
D)Social enterprise-mixed return
E)Amoral

Question 13

IBM's corporate version of the Peace Corps,established in 2007,involved 1000 employees in developing nations.This is an example of:

A)Corporate sponsorship
B)Corporate service corps
C)Corporate donorism
D)Corporate philanthropy
E)A charitable foundation

Question 14

A Calgary company is hoping to improve conditions for the working homeless in their city.Working closely with non-profit organizations in Calgary,the company is giving both time and money to help the nonprofits.The idea is to give long term support, leadership,and needed resources to help the nonprofits work efficiently on this problem.The Calgary company's involvement is best characterized as:

A)cause-related marketing
B)corporate donation
C)strategic giving
D)corporate volunteerism
E)social venture philanthropy

Question 15

The shareholder's meeting of ABC Corporation was contentious.The shareholders were concerned that the company had given away their money to charitable causes.The board outlined to the shareholders that there was a direct corporate benefit to be gained from these donations.The board is positioning the contributions as _______,which is
Consistent with a(n)________perspective.

A)Strategic giving; profit maximization
B)Social enterprise; enlightened self-interest
C)Social enterprise; profit maximization
D)Strategic giving; enlightened self-interest
E)CSR; enlightened self-interest

Question 16

Crossing the finish line at the charitable race,Janet noticed that the water bottle she was handed displayed the logo of a local water distributor who had donated the product for the race.The local water distributor is engaged in:

A)cause-related marketing
B)corporate sponsorship
C)corporate donation
D)corporate volunteerism
E)strategic giving

Question 17

Julio coaches his son's soccer team.Last night,he stayed late at work photocopying the team's schedule.His employer is fine with this and Julio is told to just make sure that the copying doesn't become excessive.The company's policy ________ corporate volunteerism.

A)enables
B)discourages
C)encourages
D)rebukes
E)promotes

Question 18

Which approach is the highest level of CSR acceptance?

A)investment paradigm
B)social paradigm
C)shareholder model
D)economic paradigm
E)unknown response paradigm

Question 19

Voluntary activities normally excluded from employer support include all of the following,except:

A)Working for unions not covered by a collective agreement
B)Professional associations
C)Religious groups
D)Political parties
E)Special interest groups

Question 20

The effort of business to make a social contribution to society is referred to as:

A)Corporate Philanthropy
B)Cause related marketing
C)Corporate Social Responsibility
D)Corporate giving
E)Corporate Social Engagement

Question 21

CSR initiatives are less likely to be successful without support of the board of directors.

Question 22

The economic paradigm can be described as "Doing good by doing well."

Question 23

Cause-related marketing is likely to continue given the reduction in government funding for charitable organizations.

Question 24

Corporate sponsorship is a less committed approach to corporate philanthropy,than is corporate voluntarism.

Question 25

CSR practice has shifted its focus in recent years.XYZ Corporation has asked you to advise them of the current trends in the field.Which of the following statements is incorrect?

A)Corporations are becoming more directly involved in the projects they fund.
B)Corporate donations are increasingly being made directly to non-profit organizations.
C)There is a trend to corporations using foundations.
D)CSR is increasingly being viewed as an appropriate way to ease social problems in society.
E)There are increased pressures on non-profits towards accountability.

Question 26

The businesses most committed to corporate social responsibility are social enterprises.

Question 27

A major software company has established a separate corporation to oversee its corporate donations.This type of corporation is called a charitable foundation.

Question 28

A local retail store hires employees from the local Society for Community Living,a non-profit dedicated to helping individuals with disabilities integrate into their
communities.These employees are highly committed employees and the turnover rate for the store is consequently low.This enhances profitability.This exemplifies the economic paradigm of corporate social responsibility.

Question 29

Imagine Canada describes a ______as one that is a good corporate citizen,drives social innovation,and invests money,ideas,and time in communities.

A)Caring Community
B)Social Citizen
C)Supportive Shareholder
D)Caring Company
E)Responsible Representative

Question 30

Jane is interested in supporting breast cancer research.She purchases a pink mug at her local grocery store.The grocery store donates a percentage of the profit to breast cancer research organizations.Jane is engaged in strategic giving.

Question 31

Community investment involves which of the following activities?

A)Building parks in a local community.
B)Hosting a fundraiser for abused women.
C)Sponsoring a local soccer club.
D)Creating an after-school basketball program.
E)All of the above.

Question 32

Corporate philanthropy refers to the giving of financial resources and does not include employees volunteering for local charities.

Question 33

Small business experiences challenges implementing CSR.All of the following statements are true,except:

A)There is likely a lack of CSR planning and monitoring methodologies in small business.
B)Small businesses confront fewer of the types of social and ethical challenges than facing large businesses.
C)The understanding of CSR is strongly influenced by the personal values of the entrepreneur.
D)Small business entrepreneurs are more likely to engage in tax evasion.
E)Small business entrepreneurs do not have as much available time to devote to CSR.

Question 34

The social paradigm can be described as "Doing well by doing good."

Question 35

The traditional shareholder model of social responsibility is most closely related to the anti-CSR response type.

Question 36

Common characteristics of a social enterprise include all of the following,except:

A)They have social aims.
B)There is a commitment of local capacity building.
C)They are autonomous organizations with governance and ownership structures based on participation by stakeholder groups.
D)They have an enterprise orientation.
E)They are not accountable to their members and community stakeholders.

Question 37

Corporate donation decisions are sometimes made by committee consensus,while other times they are made at the head office level and then administered through committees.

Question 38

ABC Corporation hires students from a local school to do ground maintenance.This program is a part of a corporate strategy that sees profits split equally between shareholders and youth work programs.The founders of the company felt that business
Needed to be more creative in how it managed CSR programs to maximize the difference that corporate involvement could realize.This example illustrates which of the following concept(s)?

A)Community investor
B)Social entrepreneur
C)Social enterprise
D)Corporate sponsor
E)Social venture

Question 39

The publishing of "social reports" is a common approach by corporations with a Tokenism response to CSR expectations.

Question 40

A large grocery store chain decided to donate 10% of net profits to hurricane relief
programs.This exemplifies the economic paradigm of corporate social responsibility.

Question 41

John received a letter from his employer acknowledging that John had donated 1000 hours to local charities.All of these volunteer hours were on John's personal time on weekends.The letter to John is sufficient evidence to say that John is receiving support for his volunteer activities.

Question 42

All social enterprises are charitable organizations.

Question 43

There is a definite,reciprocal link between the corporation and the charity with corporate sponsorship,but not with corporate donation.

Question 44

Juan's employer has a policy outlining the conditions whereby he can take time off work to volunteer.His organizational policy can be considered to be encouraging rather than enabling volunteerism.

Question 45

The three strategies for working with communities include: Giving Back,Building Bridges,and Changing Society.

Question 46

Small businesses are more likely than large businesses to use misleading advertising.

Question 47

Strategic giving is consistent with an enlightened stakeholder perspective.

Question 48

Social venture philanthropy applies venture capital management practices to social responsibility.

Question 49

A social entrepreneur is the leader of a social enterprise,not of a non-profit organization.

Question 50

A social enterprise is a model of business where a balance is sought between financial return to shareholders and the furtherance of social aims.

Question 51

Social venture philanthropy is the investment of human and financial resources by corporations in non-profit community development agencies to generate a social return.

Question 52

Kaleb's employer supports a local children's hockey league.They provide the team jerseys,with the corporate logo,that the players wear when playing public games.The corporation is considered a donor to the hockey league.

Question 53

Credit unions are a form of social enterprise.

Question 54

Policies on voluntarism are of three types: encouraging,enabling,and promoting.

Question 55

Sara's mother was a stay-at-home mother who volunteered at the local hospital throughout Sara's childhood.Sara's mother was a professional volunteer.

Question 56

Today,few organizations support volunteerism and encourage their employees to be involved in the community.

Question 57

Charitable organizations require the same number of volunteers today,relative to the past,but the number of volunteers donating their time is declining.

Question 58

Small businesses have to confront fewer of the types of social and ethical issues experienced by large business.

Question 59

A local toy store sponsors the children's festival.This shows targeting of corporate sponsorship.

Question 60

Corporate volunteerism is the contribution of time to charitable causes with or without the consent of employers.

Question 61

Which Canadian industries are the most heavily involved in corporate donation? Which industries did these donations support?

Question 62

Describe the two corporate responses to CSR which have the HIGHEST level of acceptance.Provide examples of these in your answer.

Question 63

Why has employee volunteerism become more important in recent times?

Question 64

List the reasons why corporate sponsorship is found to be so attractive for corporations.

Question 65

Give an example of a social venture philanthropy organization in Canada.

Question 66

Describe the argument against business involvement in corporate giving.

Question 67

Community investment focuses on the creation of economic opportunities for business through engagement in traditional areas of philanthropy and volunteerism.

Question 68

Discuss the challenges of implementing CSR in small businesses.

Question 69

What is meant by the tokenism (or greenwashing)response to CSR?

Question 70

The purpose of community investment is to develop CSR strategies in relation to corporate community -related issues and to link economic responsibilities with the social needs of the community.

Question 71

There is a trend to corporations placing money into foundations instead of distributing the money directly to the nonprofits through donation.

Question 72

Describe the recent trend of community investment in CSR.