Question 1

Functions for which the facilities manager has responsibility include all but which of the following?&#10;A)contractual and regulatory compliance&#10;B)parts inventory and control&#10;C)emergency planning and response&#10;D)housekeeping services

Accepted Answer

Housekeeping services are typically not the responsibility of a facilities manager, as they focus more on maintenance, compliance, and emergency planning.

Question 2

Which of the following expense items is not covered by replacement reserve funds?&#10;A)FF&E&#10;B)building expansion&#10;C)building repair&#10;D)emergency services

Accepted Answer

Replacement reserve funds are typically used for capital expenditures related to replacing or repairing major building components and systems such as roofing, HVAC, and elevators. Building expansion is not considered a replacement or repair of existing building components and therefore is not typically covered by replacement reserve funds. FF&E (furniture, fixtures, and equipment) may be covered by replacement reserves if it pertains to the replacement or repair of major building components. Building repair is typically covered by replacement reserve funds, but emergency services may not be covered as these are typically unexpected expenses that cannot be planned for in advance.

Question 3

Which of the following is not a CapEx item?&#10;A)replacement and refurbishment of FF&E&#10;B)structural changes made to meet the regulatory requirements of the Americans with Disabilities Act&#10;C)telecommunications trunk line charges&#10;D)renovations of building components

Accepted Answer

Telecommunications trunk line charges are typically considered operating expenses, not capital expenses. CapEx items generally involve long-term investments in physical assets, such as equipment or property improvements. Choices A, B, and D all involve such investments.

Question 4

Which of the following statements regarding a building's initial construction and ongoing maintenance costs is true?&#10;A)There is little correlation between a building's initial construction cost and its ongoing maintenance costs.&#10;B)One advantage of higher initial construction cost is that it generally reduces ongoing maintenance costs.&#10;C)The more a building costs initially to construct, the more it generally costs to maintain it.&#10;D)None of the above is true.

Accepted Answer

The more a building costs initially to construct, the more it generally costs to maintain it.

Question 5

Which of the following elements is not a way by which a hospitality facility creates a visible, marketable identity for its products?&#10;A)the style of signage&#10;B)the maintenance of back-of-house areas&#10;C)a distinctive color scheme used in interior or exterior design&#10;D)the characteristic appearance of the building itself

Accepted Answer

While the maintenance of back-of-house areas is important for operations, it is not directly related to creating a visible, marketable identity for the facility and its products. The other elements listed (style of signage, distinctive color scheme, characteristic appearance of the building) all contribute to creating a recognizable brand and image for the facility.

Question 6

Which of the following is a consideration when determining whether to repair or replace a piece of equipment?
A)the age of the equipment

A)the availability of parts
B)the effects of repair on equipment efficiency
C)all of the above

Accepted Answer

All three considerations (age of the equipment, availability of parts, and effects of repair on equipment efficiency) should be taken into account when making the decision whether to repair or replace a piece of equipment. The age of the equipment will help determine if it is worth fixing based on how much longer it is expected to last. The availability of parts will factor into the cost of repairs and how long it will take to complete them. And considering the effects of repair on equipment efficiency will help determine if it is worth fixing or if it would be more cost-effective to replace it with newer and more efficient technology.

Question 7

Budgetary responsibility for the POM and utilities expenditures belongs to which of the following departments?&#10;A)security&#10;B)Accounting&#10;C)engineering&#10;D)rooms

Accepted Answer

The engineering department typically handles the maintenance and operation of physical facilities, which includes the POM (Property Operation and Maintenance) and utilities expenditures.

Question 8

Which of the following series best describes the order of priority a facilities manager should establish when approaching a maintenance or repair task?&#10;A)(1) safety, (2) legality, (3) service&#10;B)(1) legality, (2) safety, (3) service&#10;C)(1) service, (2) legality, (3) safety&#10;D)(1) safety, (2) service, (3) legality

Accepted Answer

Safety should always be the top priority in any maintenance or repair task. Legal considerations should then be taken into account to ensure compliance with regulations and laws. Finally, service or functionality can be addressed, ensuring that the task is completed in a way that ensures safety and adherence to regulations.

Question 9

The major element of the utilities expenditure is:&#10;A)fuel (gas, oil, propane).&#10;B)electricity.&#10;C)steam.&#10;D)water and wastewater.

Accepted Answer

Electricity is typically the largest component of utilities expenditure for most households and businesses. This is because electricity is used for a variety of purposes, including lighting, heating, cooling, and running appliances and electronics. While fuel, steam, water, and wastewater are also important components of utilities expenditure, they tend to be less significant than electricity for most consumers.

Question 10

The two primary facility-related operating expenses for a hospitality business are:&#10;A)land and insura&#10;B)financing fees and professional fee&#10;C)accounting services and legal services.&#10;D)property operation and maintenance (POM) and utilitie.

Accepted Answer

Property operation and maintenance (POM) and utilities are the two primary facility-related operating expenses for a hospitality business. POM expenses include items such as cleaning supplies, repairs and maintenance, and wages for housekeeping and maintenance staff. Utilities primarily include electricity, gas, water, and sewage expenses. While land and insurance, financing fees and professional fees, and accounting and legal services are all important expenses for a hospitality business, they are not directly related to facility operations.

Deck 1: The Role, Cost, and Management of Hospitality Facilities