Deck 4: Workplace Issues and Employment Laws

Question 1

Why are clear and concise expectations important for an employer to provide to an employee on the grounds for immediate dismissal?

A) So the employee knows what things he or she can do wrong without being fired
B) So a patient cannot sue the healthcare provider for questionable care
C) So the employer may terminate an employee without following the corrective action procedures
D) So the employer may fire anybody at any time

Answer 1

So the employer may terminate an employee without following the corrective action procedures

Question 2

_________________ is an indispensable tool in communication between employer and employee.

A) Due process
B) An employee handbook
C) Employment protection laws
D) EQ

Answer 2

An employee handbook

Question 3

What does OSHA require an employer to keep for all substances in a workplace?

A) Incident reports
B) Employee handbooks
C) MSDSs
D) Inservice training

Answer 3

MSDSs

Question 4

An employee handbook should outline all of the following, except

A) policies and procedures.
B) hiring and termination.
C) advancement within the organization.
D) coworker responsibilities.

Question 5

To ensure the efficient and effective care for all patients, a healthcare provider should always treat the patient

A) with honesty and integrity.
B) with dignity and respect.
C) with smiles and hugs.
D) with dignity and integrity.

Question 6

What would be illegal to ask in an interview?

A) The candidate's age
B) The candidate's work history
C) The candidate's references
D) Why the candidate left their previous job

Question 7

What legislation made it illegal to discriminate against patients based on sex?

A) Patient Protection and Affordable Care Act
B) Fair Labor Standards Act
C) Family Medical Leave Act
D) Americans with Disabilities Act

Question 8

What legislation in 1993 allowed for unpaid leave to help care for a family member's illness or to stay at home following the birth or adoption of a child?

A) Patient Protection and Affordable Care Act
B) Occupational Safety and Health Act
C) Americans with Disability Act
D) Family Medical Leave Act

Question 9

Define professionalism.

A) Conduct in the workplace
B) Finding humor in tough situations
C) Acting with sympathy for a patient
D) Bringing personal problems into the workplace

Question 10

Employees with high _____________ work well on teams, and are more flexible in dealing with change.

A) qui tam
B) professionalism
C) emotional intelligence
D) discrimination

Question 11

Qui tam means

A) you too.
B) who as well.
C) you cannot.
D) who must.

Question 12

Due process is

A) giving the employee the chance to explain himself.
B) interviewing others who saw the offense.
C) following policies and procedures through every step before termination, and documenting that such steps were taken.
D) firing an employee after speaking to him or her for the third time, but not documenting it.

Question 13

All of the following are incidences of sexual harassment except

A) overhearing an offensive joke with sexual innuendoes.
B) an employee is denied a promotion unless she has coffee with her supervisor.
C) a patient making unwanted contact with a nurse.
D) All of the options

Question 14

What is necessary for an employee to be terminated for violating a policy that is clearly described in the company's policies and procedures as "immediate dismissal"?

A) A verbal warning before termination
B) A corrective action plan
C) A written warning before termination
D) Documentation of the offense in the employee's file

Question 15

What are workplace standards?

A) Standards that are expected of employees dependent upon their position
B) Rules of the workplace, no matter your position
C) Laws set forth by local governments
D) Standards set by society

Question 16

Why are corrective action steps important to be included in an employer's policy and procedure manual?

A) So the employee can make the same mistake several times without being fired
B) So the employer can get rid of someone with whom they have a personality conflict
C) So the employer can counsel the employee about his or her performance and help the employee improve
D) So the employee can be trained correctly

Question 17

At-will employment means

A) the employee must be warned before being fired.
B) the employee may perform duties not listed on the job description.
C) the employer may change the employee's position at-will.
D) the employer may fire an employee without warning.

Question 18

High levels of ______ are essential in the medical field.

A) dependability
B) integrity
C) honesty
D) professionalism

Question 19

If a company treats two employees differently for the same infraction, this is considered

A) noncompliance.
B) discrimination.
C) harassment.
D) illegal.

Question 20

OSHA regulates

A) physician licensing.
B) privacy for patients.
C) safety in the workplace.
D) discrimination in hiring.

Question 21

Who commits workers' compensation fraud?

A) Employers
B) Employees
C) Treating physicians
D) All of the options

Question 22

What legislation required certain employers to offer healthcare coverage to employees?

A) Patient Protection and Affordable Care Act
B) Family Medical Leave Act
C) Pregnancy Discrimination Act
D) Occupational Safety and Health Act

Question 23

An example of workplace violence is

A) bullying.
B) physical altercations.
C) threats.
D) All of the options

Question 24

Under the Americans with Disabilities Act, what are "reasonable accommodations?"

A) Higher pay for the same work
B) Changes to a structure to make it more accessible
C) Meals and lodging
D) Additional time off for doctors' appointments

Question 25

Methods of preventing workplace violence include all of the following except

A) address environmental issues such as poorly lit corridors.
B) only hire people with no history of violence.
C) train employees to de-escalate potential conflicts.
D) restrict access to certain areas of the workplace.