Deck 2: Understanding and Modeling Organizational Systems

Question 1

Which of these is used to depict a relationship in an entity relationship diagram?

A)triangle
B)square
C)crow's foot line
D)rectangle

Answer 1

C

Question 2

Which view of organizations concentrates on myths,metaphors,humor,and ceremonies?

A)culture
B)human relationships
C)leadership style
D)technology

Answer 2

A

Question 3

The symbol used to represent a process on a context-level data flow diagram is:

A)a diamond inside a rectangle.
B)a circle.
C)an oval inside a rectangle.
D)a rectangle with rounded corners.

Answer 3

D

Question 4

An enterprise resource planning system:

A)is purchased rather than developed.
B)links team members at remote distances.
C)uses project management software to develop program coding schedules.
D)involves the use of isolated systems that do not interact.

Question 5

The free flow of information within a system is called:

A)open source information.
B)a virtual organization.
C)openness.
D)enterprise wide resource availability.

Question 6

An entity that describes attributes such as repeating groups is called:

A)a fundamental entity.
B)an associative entity.
C)an attributive entity.
D)an external entity.

Question 7

An integrated organizational information system is called a(n):

A)virtual organization.
B)open system.
C)interrelated external entity.
D)enterprise resource planning system.

Question 8

Which of these is most closely associated with system control?

A)boundary
B)environment
C)feedback
D)interface

Question 9

An organization with many employees with each employee having a unique phone extension is said to be a ________ relationship.

A)1:1
B)1:Many
C)Many:1
D)Many:None

Question 10

A many-to-many relationship is replaced with ________ to form two one-to-many relationships.

A)a fundamental entity
B)an associative entity
C)an attributive entity
D)a bipolar entity

Question 11

Which level of management makes decisions using predetermined rules that have predictable outcomes?

A)operations
B)middle
C)strategic
D)None are interested in detailed information.

Question 12

Which of the following symbols is not used on the context-level data flow diagram?

A)rectangle with rounded corners
B)triangle
C)arrow
D)shaded corner square

Question 13

A crow's foot notation indicates:

A)none of the other entity.
B)one of the other entity.
C)an attributive entity.
D)many of the other entity.

Question 14

Anything external to an organization's boundaries is considered to be:

A)of little importance.
B)an environment.
C)an enterprise resource system.
D)an associative entity.

Question 15

Which level of management is most dependent on external information?

A)operations
B)middle
C)strategic
D)None of these are dependent on external information.

Question 16

A(n)________ uses computer networks and communications technology to bring people together to work on projects.

A)virtual enterprise
B)open system
C)enterprise system
D)official subculture

Question 17

The context-level data flow diagram depicts:

A)the boundaries of a system.
B)detailed processes that transform the incoming data to information.
C)the system entities and how they are related.
D)computer programs and their files.

Question 18

An external entity may be:

A)a person.
B)another department.
C)another computer system.
D)All of the above.

Question 19

The elements that make up an organizational system are called:

A)entities.
B)events.
C)factors.
D)relationships.

Question 20

An entity that joins two other entities is called:

A)a fundamental entity.
B)an associative entity.
C)an attributive entity.
D)a linking entity.

Question 21

Another way a systems analyst can show the scope of a system and define proper system boundaries is to use a(n):

A)flow chart.
B)entity-relationship diagram.
C)database diagram.
D)spreadsheet.

Question 22

System outputs are used as ________ to compare performance with goals.

A)feedback
B)data
C)inputs
D)None of the above.

Question 23

Feedback is a form of system control.

Question 24

A(n)________ joins two entities.

A)associative entity
B)attributive entity
C)process entity
D)None of the above.

Question 25

Another name for an associative entity is:

A)an attributive entity.
B)an external entity.
C)a co-variant entity.
D)a gerund.

Question 26

Processes on a data flow diagram:

A)transform incoming data into outgoing information.
B)represent the system boundaries.
C)represent the work that a specific user performs.
D)change the nature of the relationships on an entity-relationship diagram.

Question 27

Anything which affects the functioning of an organization is considered to be an environment.

Question 28

________ change or transform inputs into outputs.

A)Systems
B)Subsystems
C)Processes
D)Objectives

Question 29

Attributes that are underlined on an entity-relationship diagram:

A)are the names of external entities.
B)can be searched for.
C)represent virtual organizational components.
D)are used to create attributive entities.

Question 30

A(n)________ defines the boundaries of the system.

A)context-level data flow diagram
B)entity-relationship model
C)open diagram
D)closed diagram

Question 31

All systems and subsystems are interrelated and ________,which indicates that when any element of a system is changed or eliminated,other system elements are also affected.

A)interconnected
B)interdependent
C)Both A and B.
D)Neither A nor B.

Question 32

A(n)________ system is a system with a relatively free flow of information within the organization.

A)open
B)closed
C)primary
D)secondary

Question 33

An open system allows free passage of resources (people,information,materials)through its boundaries.

Question 34

The elements that make up an organizational system can be referred to as:

A)entities.
B)relationships.
C)data flows.
D)processes.

Question 35

A(n)________ on one end of a relationship indicates that none of the entity are a possibility.

A)circle or zero
B)single line
C)crow's foot
D)circle and a single line

Question 36

A context-level data flow diagram includes many detailed processes representing the computer programs within the system.

Question 37

The management group that has a high need for historical data along with information that allows prediction of future events is:

A)operations management.
B)middle management.
C)strategic management.
D)virtual management.

Question 38

Systems and subsystems are interrelated and interdependent.

Question 39

A zero on a relationship line indicates:

A)that the relationship line is undefined.
B)the absence of any well-defined entities.
C)that none is possible for the next relationship.
D)that the relationship should be used to create an associative entity.

Question 40

All systems are composed of interrelated:

A)subsystems.
B)enterprise systems.
C)database systems.
D)design systems.

Question 41

Middle managers are highly dependent on external information.

Question 42

Another name for an attributive entity is a gerund.

Question 43

Strategic managers work in a highly uncertain decision-making environment.

Question 44

ERP systems are only useful in large companies and not able to be used in small and medium-sized enterprises as well.

Question 45

Understanding organizational subcultures may help analysts overcome resistance to change.

Question 46

An associative entity joins two entities.

Question 47

Often,considering organizational subcultures is more useful than is considering organizational culture.

Question 48

A crow's foot on each side of a relationship indicates a one-to-one relationship.

Question 49

Use cases allow people to tell stories.

Question 50

Operations managers most often make one-time decisions but the decisions made by strategic managers tend to be repetitive.

Question 51

A zero on one end of a relationship line indicates that there may be none of the entity that the line is connected to.

Question 52

In an entity relationship diagram,rectangles represent entities,and ovals represent relationships.

Question 53

A primary use case describes the standard flow of events in the system.

Question 54

Strategic managers tend to use information that is more current than information used by middle managers.

Question 55

Virtual enterprises use computer networks and communications technology to bring people together on a project.

Question 56

The elements that make up an organizational system are referred to as entities.

Question 57

One drawback of working on a virtual team is that there is no easy way for members to share project results.

Question 58

A many-to-many relationship may be implemented by using an attributive entity on one end.

Question 59

Enterprise resource planning systems are software that help the flow of information between the functional areas in an organization.

Question 60

Middle managers make decisions using predetermined rules that have predictable outcomes when implemented correctly.

Question 61

Define openness in an organizational environment.

Question 62

Middle managers are highly dependent on information from external sources that supply news of market trends and the strategies of competing corporations.

Question 63

What are the three parts of a use case scenario that are always described?

Question 64

The level of management concerned with making decisions using predetermined rules which have predictable outcomes is the operations manager.

Question 65

An enterprise resource planning system describes an integrated organizational information system.

Question 66

Subcultures coexist with "official" organizational cultures.

Question 67

A use case model describes what a system does without describing how the system does it.

Question 68

List the three broad,horizontal levels of management in organizations.

Question 69

The excludes relationship contains a behavior that is common to more than one use case.

Question 70

A use case diagram contains two symbols,the use case and the actor.

Question 71

An attributive entity can only exist if it is connected to at least two other entities.

Question 72

A brick-and-mortar location uses computer networks and communications technology to bring people together to work on projects.

Question 73

Preconditions show the state of the system after the use case has finished.

Question 74

Describe the elements of an E-R diagram depicting the relationship between a person and a tee-shirt. This description should show the following relationship: Each person can have many tee-shirts,but each shirt can only be owned by a single person.

Question 75

Middle Management forms the second,or intermediate,tier of the three-tiered management system.

Question 76

The communicates relationships handles exceptions to the basic use case.

Question 77

Preconditions are the state of the system before the use case may be performed.

Question 78

The requirements met area shows why this use case is important and necessary for the business area to be successful.

Question 79

Give an example of the type of decision that would be made by an Operational Manager.

Question 80

Risk is a rough assessment of whether there may be problems or difficulties developing the use case.