Deck 11: Leadership

Question 1

Job-centered leaders are those leaders that establish high performance goals and display supportive behavior toward subordinates.

Answer 1

False

Question 2

Good leadership is needed to help the organization meet current commitments, while good management is needed to move the organization in the future.

Answer 2

False

Question 3

The extent to which the leader is mindful of subordinates, respects their ideas and feelings, and establishes mutual trust refers to initiating structure.

Answer 3

False

Question 4

Ohio State University researchers identified two major behaviors called consideration and initiating structure.

Question 5

A situation would be considered highly favorable to the leader when tasks are highly unstructured and the leader has little formal authority.

Question 6

Values associated with interactive leadership include personal confidence, exclusion, and independence.

Question 7

Three distinguishing personal characteristics associated with successful leaders are intelligence, honesty, and self- confidence.

Question 8

Personal power, innovation, and nurturing are consistently viewed as manager qualities rather than leader qualities.

Question 9

Authentic leadership refers to individuals who know and understand themselves, act consistently with high ethical values, and empower others.

Question 10

Influence means that the relationship among people is passive.

Question 11

Self-confidence, honesty and integrity, enthusiasm, and the desire to lead, are all intelligence and ability components of personal characteristics of leaders.

Question 12

The country club management style 1,9) stresses high service and concern for guests or customers, sometimes to the detriment of employees of the firm.

Question 13

Interactive leadership means that the leader favors a consensual and collaborative process, and influence derives from relationships rather than position power and formal authority.

Question 14

Consideration is the extent to which the leader is task oriented and directs subordinate work activities toward goal attainment.

Question 15

In a recent study, it was found that men were more capable of motivating others and listening than women.

Question 16

The leadership grid suggests a two-dimensional leadership theory that measures a leader's concern for people and concern for production.

Question 17

The highest level in a hierarchy of manager capabilities refers to level 5 leadership.

Question 18

Leadership occurs among people, involves the use of influence, and is used to attain goals.

Question 19

A leader who works to fulfill subordinates' needs and goals as well as to achieve the organization's larger mission is
called a servant leader.

Question 20

Within a single individual, management and leadership reflect the same sets of qualities and skills that frequently overlap.

Question 21

Hersey and Blanchard's situational theory focuses a great deal of attention on the characteristics of employees in determining appropriate leadership behavior.

Question 22

Situational theory model focuses a great deal on the characteristics of followers, not those of the situation.

Question 23

The effective follower exhibits neither critical, independent thinking nor active participation.

Question 24

A situational variable that counteracts a leadership style and prevents the leader from displaying certain behaviors is called a neutralizer.

Question 25

The pragmatic survivor is a follower who participates actively in the organization but does not use critical thinking skills.

Question 26

A transformational leader is a leader distinguished by a special ability to bring about innovation and change.

Question 27

Influence is the effect a person's actions have on the attitudes, values, beliefs, or behavior of others.

Question 28

An active follower is characterized by a need for constant supervision.

Question 29

The type of power that results from the leader's legitimate authority, based upon his or her position within the organization, is called coercive power.

Question 30

Transformational leaders are hardworking, tolerant, and fair-minded, but are not as capable of leading change as are transactional leaders.

Question 31

An inspirational leader who has the ability to motivate subordinates, through personal transactions, to transcend their normal performance refers to a transactional leader.

Question 32

Charismatic leaders typically have a strong vision for the future and they can motivate others to help realize it.

Question 33

Legitimate, reward, and expert powers are all forms of position power.

Question 34

Power is the potential ability to influence the behavior and decisions of other people.

Question 35

The charismatic leader has the ability to motivate subordinates to transcend their expected performance.

Question 36

The alienated follower is a person who is an independent, critical thinker but is passive in the organization.

Question 37

When Lonnie shouts at Kerry in public for not finishing her work and suspends her for two days, he is using his coercive power.

Question 38

A substitute counteracts the leadership style and prevents the leader from displaying certain behaviors.

Question 39

The task-oriented leader, according to Fiedler, excels in the favorable situation whereas relationship-oriented leaders are most effective in situations of moderate favorability.

Question 40

Two types of personal powers are expert and reward powers.

Question 41

The leader who stimulates high standards and champions dedication to vision is a leader

A) Level 1
B) Level 2
C) Level 3
D) Level 4
E) Level 5

Question 42

Which of the following characteristics of leaders have been studied?

A) Personality traits
B) Physical traits
C) Social traits
D) Work-related traits
E) all of these

Question 43

All of the following are leadership qualities EXCEPT:

A) visionary.
B) innovative.
C) promotes change.
D) structured.
E) nurtures.

Question 44

Which of the following is NOT a valid component of authentic leadership?

A) Pursues purpose with passion
B) Isolates self from others
C) Leads with the heart as well as the head
D) Demonstrates self-discipline
E) Practices solid values

Question 45

Recently, Beagle Boutique was attempting to hire a middle manager. They were looking for an intelligent, confident, and honest individual. Which approach to leadership was Beagle using?

A) The contingency approach
B) The situational approach
C) The trait approach
D) The behavioral approach
E) The substitute approach

Question 46

Effective leaders develop networks of allies; people who can help the leader accomplish his or her goals.

Question 47

Leadership is reciprocal, according to your text. This means:

A) it is dynamic.
B) it is a problem-solving activity.
C) it occurs among people.
D) redundant.
E) it always creates conflict.

Question 48

An________ leader works to fulfill subordinated needs and goals as well as to achieve the organization's larger mission.

A) servant
B) transactional
C) transformational
D) charismatic
E) interactive

Question 49

Research indicates people rate leaders as "more effective" when they are perceived to use one influence tactic.

Question 50

The distinguishing personal characteristics of a leader are known as:

A) traits.
B) sources of power.
C) leadership styles.
D) leadership behaviors.
E) personal preferences.

Question 51

Wilson is viewed by his boss as driven, tenacious, and conscientious in the pursuit of his goals. These characteristics fit within which category?

A) Physical characteristics
B) Intelligence and ability
C) Work-related characteristics
D) Social background
E) Social characteristics

Question 52

Colleen Farney at TeleTech shows vast knowledge, intelligence, cognitive ability, and keen decisiveness. Which personal characteristic of leadership is she showing?

A) Physical characteristics
B) Intelligence and Ability
C) Personality
D) Social Characteristics
E) Social Background

Question 53

Rational persuasion is one interpersonal influence tactic available for leaders.

Question 54

Researchers at the Ohio State University identified two major behaviors called:

A) commitment and consideration.
B) commitment and initiation.
C) consideration and initiating structure.
D) initiating structure and commitment.
E) consideration and concern for people.

Question 55

is the ability to influence people toward the attainment of goals.

A) Motivation
B) Leadership
C) Persuasion
D) Commitment
E) Organizational citizenship

Question 56

The early research on leadership traits was referred to as the:

A) contingency theory of leadership.
B) path-goal theory of leadership.
C) great man approach.
D) situational theory of leadership.
E) behavioral approach.

Question 57

means being unpretentious and modest rather than arrogant and prideful.

A) Humility
B) Egotism
C) Altruism
D) Reserved
E) Assurance

Question 58

Which of the following refers to the highest level in a hierarchy of manager capabilities?

A) Interactive leadership
B) Creative leadership
C) Level 5 leadership
D) Postheroic leadership
E) People-oriented leadership

Question 59

Self-confidence, honesty and integrity, and the desire to lead, are all components of which personal characteristic of leaders?

A) Physical characteristics
B) Intelligence and Ability
C) Personality
D) Social Characteristics
E) Social Background

Question 60

Which of the following is NOT a manager quality?

A) Maintains stability
B) Organizes
C) Analyzes
D) Rational
E) Personal power

Question 61

Megan is a manager at Botell International. She is very trustful and extremely respectful of her subordinate's welfare. She can be described as:

A) high in initiating structure.
B) low in initiating structure.
C) high in consideration.
D) a team leader.
E) task-oriented manager.

Question 62

The less effective leaders, in the University of Michigan studies, were called:

A) job-centered leaders.
B) employee-centered leaders.
C) initiating structure.
D) consideration.
E) impoverished management.

Question 63

In situations of , according to Fiedler, relationship-oriented leaders are more effective.

A) high favorability
B) moderate favorability
C) high unfavorability
D) no favorability
E) none of these

Question 64

and proposed a two dimensional leadership theory called the Managerial Grid.

A) Blake; Mouton
B) Hersey; Blanchard
C) Vroom; Yetton
D) Tannenbaum; Schmidt
E) Evans; House

Question 65

Which of the following is consistent with initiating structure?

A) Task oriented behavior
B) Open communication
C) Teamwork oriented
D) People oriented behavior
E) Country-club management style

Question 66

Fiedler used all of the following to describe how leaders fit the situation EXCEPT:

A) leader-member relations.
B) task structure.
C) personal power.
D) leader position power.
E) all of these were used by Fiedler to describe the situation.

Question 67

Two leadership styles used by Fiedler in his contingency theory were:

A) employee-centered and job-centered.
B) consideration and initiating structure.
C) concern for people and concern for production.
D) relationship-oriented and task-oriented.
E) employee-oriented and relations-oriented.

Question 68

Hersey and Blanchard are responsible for which theory?

A) Theory of leadership
B) ERG Theory
C) Situational model of leadership
D) Contingency theory
E) Leadership

Question 69

The key assumption of Hersey and Blanchard's situational model is that subordinates vary in their:

A) readiness level.
B) satisfaction level.
C) level of commitment.
D) level of security.
E) all of these.

Question 70

Marion is a great manager and he has a number of special skills. In particular, Marion has the ability to get his subordinates to do more than would be normally expected. Which of the following terms best describes Marion?

A) Transactional leader
B) Supportive leader
C) Charismatic leader
D) People-oriented leader
E) Production-oriented leader

Question 71

A is a situational variable that makes a leadership style unnecessary or redundant.

A) neutralizer
B) substitute
C) contingency
D) transaction
E) transformation

Question 72

The Leadership Grid used the two leader behaviors which were called:

A) employee-centered and job centered.
B) consideration and initiating structure.
C) concern for people and concern for production.
D) relationship-oriented and task-oriented.
E) employee-oriented and relationship oriented.

Question 73

are natural talents and abilities that have been supported and reinforced with learned knowledge and skills and provide each individual with his or her best tools for accomplishment and satisfaction.

A) Strengths
B) Traits
C) Characteristics
D) Abilities
E) Leadership tendencies

Question 74

The Michigan researchers used the term for leaders who established high performance goals and displayed supportive behavior toward subordinates.

A) job-centered leaders
B) employee-centered leaders
C) initiating structure
D) consideration
E) impoverished management

Question 75

The recommended management style from the leadership grid is .

A) 1,9
B) 9,1
C) 5,5
D) 1,1
E) 9,9

Question 76

According to the leadership grid, means the absence of a management philosophy, where managers exert little effort toward interpersonal relationships or work accomplishment.

A) solitary management
B) middle-of-the-road management
C) low-road management
D) authority-compliance management
E) impoverished management

Question 77

Which of the following types of leader is one who has the ability to motivate subordinates to transcend their expected performance?

A) Transactional
B) Charismatic
C) Traditional
D) Supportive
E) Team

Question 78

Which of these, according to the leadership grid, is a 1,9 management style?

A) Team Management
B) Country Club Management
C) Middle of the Road Management
D) Impoverished Management
E) Authority-Compliance

Question 79

According to SPOTLIGHT ON SKILLS in Chapter 11, when delegating leaders do all of the following EXCEPT:

A) delegate the whole task.
B) maintain feedback.
C) give thorough instructions.
D) work alone to accomplish important tasks.
E) evaluate and reward performance.

Question 80

According to the Leadership Grid, which of the following occurs when efficiency in operations is the dominant orientation?

A) Team Management
B) Country Club Management
C) Middle of the Road Management
D) Impoverished Management
E) Authority-Compliance