Deck 4: Communicating with Children and Families
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Deck 4: Communicating with Children and Families
1
Which strategy is most likely to encourage a child to express feelings about the hospital experience?
A) Avoiding periods of silence
B) Asking yes/no questions
C) Sharing personal experiences
D) Using open-ended questions
A) Avoiding periods of silence
B) Asking yes/no questions
C) Sharing personal experiences
D) Using open-ended questions
Using open-ended questions
2
An effective technique for communicating with toddlers is to
A) have the toddler make up a story from a picture.
B) involve the toddler in dramatic play with dress-up clothing.
C) use picture books.
D) ask the toddler to draw pictures of his fears.
A) have the toddler make up a story from a picture.
B) involve the toddler in dramatic play with dress-up clothing.
C) use picture books.
D) ask the toddler to draw pictures of his fears.
use picture books.
3
An 8-year-old girl asks the nurse how the blood pressure apparatus works.The most appropriate nursing action is to
A) ask why the child wants to know.
B) determine why the child is so anxious.
C) explain in simple terms how it works.
D) tell the child he or she will see how it works as it is used.
A) ask why the child wants to know.
B) determine why the child is so anxious.
C) explain in simple terms how it works.
D) tell the child he or she will see how it works as it is used.
explain in simple terms how it works.
4
A preschool-age child is being admitted for some diagnostic tests and possible surgery.The nurse planning care should use which phrases when explaining procedures to the child? (Select all that apply.)
A) Fluids will be given through tubing connected to a tiny tube inserted into your arm.
B) After surgery we will be doing dressing changes.
C) You will get a shot before surgery.
D) The doctor will give you medicine that will help you go into a deep sleep.
E) We will take you to surgery on a bed on wheels.
A) Fluids will be given through tubing connected to a tiny tube inserted into your arm.
B) After surgery we will be doing dressing changes.
C) You will get a shot before surgery.
D) The doctor will give you medicine that will help you go into a deep sleep.
E) We will take you to surgery on a bed on wheels.
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5
What is an appropriate preoperative teaching plan for a school-age child?
A) Begin preoperative teaching the morning of surgery.
B) Schedule a tour of the hospital a few weeks before surgery.
C) Show the child books and pictures 4 days before surgery.
D) Limit teaching to 5 minutes and use simple terminology.
A) Begin preoperative teaching the morning of surgery.
B) Schedule a tour of the hospital a few weeks before surgery.
C) Show the child books and pictures 4 days before surgery.
D) Limit teaching to 5 minutes and use simple terminology.
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6
Which information should the nurse include when preparing a 5-year-old child for a cardiac catheterization?
A) A detailed explanation of the procedure
B) A description of what the child will feel and see during procedure
C) An explanation about the dye that will go directly into his vein
D) An assurance to the child that he and the nurse can talk about the procedure when it is over
A) A detailed explanation of the procedure
B) A description of what the child will feel and see during procedure
C) An explanation about the dye that will go directly into his vein
D) An assurance to the child that he and the nurse can talk about the procedure when it is over
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7
When meeting a toddler for the first time,the nurse initiates contact by
A) calling the toddler by name and picking the toddler up.
B) asking the toddler for his or her first name.
C) kneeling in front of the toddler and speaking softly to the child.
D) telling the toddler that you are his or her nurse today.
A) calling the toddler by name and picking the toddler up.
B) asking the toddler for his or her first name.
C) kneeling in front of the toddler and speaking softly to the child.
D) telling the toddler that you are his or her nurse today.
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8
Which behavior is most likely to encourage open communication?
A) Avoiding eye contact
B) Folding arms across chest
C) Standing with head bowed
D) Soft stance with arms loose at the side
A) Avoiding eye contact
B) Folding arms across chest
C) Standing with head bowed
D) Soft stance with arms loose at the side
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9
What is the most important consideration for effectively communicating with a child?
A) The child's chronologic age
B) The parent-child interaction
C) The child's receptiveness
D) The child's developmental level
A) The child's chronologic age
B) The parent-child interaction
C) The child's receptiveness
D) The child's developmental level
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10
When a child broke her favorite doll during a hospitalization,her primary nurse bought the child a new doll and gave it to her the next day.What is the best interpretation of the nurse's behavior?
A) The nurse is displaying signs of overinvolvement.
B) The nurse is a kind and generous person.
C) The nurse feels a special closeness to the child.
D) The nurse wants to make the child happy.
A) The nurse is displaying signs of overinvolvement.
B) The nurse is a kind and generous person.
C) The nurse feels a special closeness to the child.
D) The nurse wants to make the child happy.
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11
An important consideration for the nurse who is communicating with a 5-year-old child is to
A) speak loudly, clearly, and directly.
B) use picture or story books, or puppets.
C) disguise own feelings, attitudes, and anxiety.
D) initiate contact with child when parent is not present.
A) speak loudly, clearly, and directly.
B) use picture or story books, or puppets.
C) disguise own feelings, attitudes, and anxiety.
D) initiate contact with child when parent is not present.
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12
Which is the most appropriate question to ask when interviewing an adolescent to encourage conversation?
A) "Are you in school?"
B) "Are you doing well in school?"
C) "How is school going for you?"
D) "How do your parents feel about your grades?"
A) "Are you in school?"
B) "Are you doing well in school?"
C) "How is school going for you?"
D) "How do your parents feel about your grades?"
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13
In planning care for a preschool-age child,the nurse knows that which open body postures encourage positive communication? (Select all that apply.)
A) Leaning away from the preschooler
B) Frequent eye contact
C) Hands on hips
D) Conversing at eye level
E) Asking the parents to stay in the room
A) Leaning away from the preschooler
B) Frequent eye contact
C) Hands on hips
D) Conversing at eye level
E) Asking the parents to stay in the room
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14
What is the most appropriate response for the nurse to make to the parent of a 3-year-old child found in a bed with the side rails down?
A) "You must never leave the child in the room alone with the side rails down."
B) "I am very concerned about your child's safety when you leave the side rails down."
C) "It is hospital policy that side rails need to be up if the child is in bed."
D) "When parents leave side rails down, they might be considered as uncaring."
A) "You must never leave the child in the room alone with the side rails down."
B) "I am very concerned about your child's safety when you leave the side rails down."
C) "It is hospital policy that side rails need to be up if the child is in bed."
D) "When parents leave side rails down, they might be considered as uncaring."
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15
While developing a care plan for a school-age child with a visual impairment,the nurse knows that which of the following actions are important in working with this special needs child? (Select all that apply.)
A) Obtain a thorough assessment of the child's self-care abilities.
B) Orient the child to various sounds in the environment.
C) Tell the child's parents to stay continuously with their child during hospitalization.
D) Allow the child to handle equipment as procedures are explained.
E) Encourage the child to use a dry erase board to write his needs.
A) Obtain a thorough assessment of the child's self-care abilities.
B) Orient the child to various sounds in the environment.
C) Tell the child's parents to stay continuously with their child during hospitalization.
D) Allow the child to handle equipment as procedures are explained.
E) Encourage the child to use a dry erase board to write his needs.
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16
Which behaviors by the nurse may indicate professional separation or underinvolvement? (Select all that apply.)
A) Avoiding the child or his or her family
B) Revealing personal information
C) Calling in sick
D) Spending less time with a particular child
E) Asking to trade assignments
A) Avoiding the child or his or her family
B) Revealing personal information
C) Calling in sick
D) Spending less time with a particular child
E) Asking to trade assignments
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17
A positive,supportive communication technique that is effective from birth throughout adulthood is
A) listening.
B) physical proximity.
C) environment.
D) touch.
A) listening.
B) physical proximity.
C) environment.
D) touch.
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18
A nurse is caring for a child who does not speak English.The parents are able to understand and speak only limited English.What action by the nurse is best?
A) Allow the patient's 12-year-old sister to interpret.
B) See if there is another family member who can interpret.
C) Use a professionally trained interpreter for this family.
D) Use the Internet to translate written information in the native language.
A) Allow the patient's 12-year-old sister to interpret.
B) See if there is another family member who can interpret.
C) Use a professionally trained interpreter for this family.
D) Use the Internet to translate written information in the native language.
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