Question 1

High standards of sanitation are an ethical and social responsibility.

Accepted Answer

Maintaining high standards of sanitation is crucial for protecting public health, preventing the spread of diseases, and ensuring a safe and healthy environment for communities, thereby fulfilling both ethical and social responsibilities.

Question 2

Nonverbal communication may involve which of the following?&#10;A) a formal contract&#10;B) a memo&#10;C) a phone call&#10;D) body language

Accepted Answer

Nonverbal communication involves conveying messages without words, such as through body language, facial expressions, gestures, and posture.

Question 3

Upward communication channels are a source of feedback.

Accepted Answer

Upward communication channels, which involve the flow of information from lower levels of an organization to higher levels, serve as a vital source of feedback for management regarding employee satisfaction, performance, and concerns.

Question 4

Communication is effective when it results in mutual understanding.

Accepted Answer

Effective communication is considered successful when it achieves mutual understanding between the sender and receiver, ensuring that the intended message is accurately conveyed and comprehended.

Question 5

The most appropriate behavior for a manager to take with regards to the&#10;&#34;grapevine&#34; is to pretend it does not exist.

Accepted Answer

The most appropriate behavior for a manager is to acknowledge the existence of the "grapevine" or informal communication channels and use them to their advantage, such as for understanding employee concerns and spreading accurate information. Ignoring it can lead to misinformation spreading unchecked.

Question 6

The theory that states that &#34;motivation is a function of the person's ability to accomplish the task and his/her desire to do so&#34; is called&#10;A) Expectancy Theory&#10;B) Hertzberg's Motivation-Hygiene Theory&#10;C) Maslow's Hierarchy Theory&#10;D) Path-Goal Theory

Accepted Answer

Expectancy Theory, proposed by Victor Vroom, posits that motivation is influenced by an individual's expectation that their effort will lead to a desired performance level and the value they place on the outcome of their effort. This theory directly relates motivation to an individual's belief in their ability to accomplish a task and their desire to do so.

Question 7

To best characterize a &#34;servant leader&#34; it may be said that a servant leader&#10;D) makes changes carefully and slowly&#10;E) is motivated by a natural desire to lead&#10;F) uses power judiciously&#10;G) is motivated by a natural desire to serve

Accepted Answer

The answer of To best characterize a &#34;servant leader&#34; it...

Question 8

Which of the following types of power is likely to be a function of a leader's personality?&#10;A) charismatic&#10;B) expert&#10;C) legitimate&#10;D) reward

Accepted Answer

Charismatic power stems from an individual's personality and personal appeal, which can inspire and motivate others to follow. This type of power is directly related to the leader's personality traits, such as charm, persuasiveness, and the ability to inspire trust and admiration.

Question 9

Which of the following kinds of power is most likely to result in job satisfaction and performance in an organization?&#10;A) expert and referent&#10;B) information and connective&#10;C) legitimate and charismatic&#10;D) reward and coercive

Accepted Answer

The answer of Which of the following kinds of power...

Question 10

Which of the following types of communication is recommended for transmitting factual information in an organization?&#10;A) body language&#10;B) non-verbal&#10;C) oral&#10;D) written

Accepted Answer

The answer of Which of the following types of communication...

Question 11

Faulty communication usually indicates which of the following?&#10;A) a nonverbal communication channel&#10;B) an open communication channel&#10;C) good information filtering&#10;D) noise in the communication system

Accepted Answer

The answer of Faulty communication usually indicates which of the...

Question 12

In Elton Mayo's studies at the Hawthorne plant of Western Electric, it was found that productivity is likely to when workers are given special attention by management, regardless of actual changes in working conditions.

A) decrease considerably
B) decrease slightly
C) increase
D) remain unchanged

Accepted Answer

The answer of In Elton Mayo's studies at the Hawthorne...

Question 13

The Managerial Grid is based on which of the following?
A. concern for production and concern for people
B. Herzberg's dual factor theory
C. Maslow's need hierarchy theory
D. McGregor's Theory X/Theory Y

Accepted Answer

The answer of The Managerial Grid is based on which...

Question 14

A barrier to effective interpersonal communication is:&#10;A) consistent nonverbal signals&#10;B) evaluating the source of the message&#10;C) hearing the decoded message&#10;D) hearing the encoded message

Accepted Answer

The answer of A barrier to effective interpersonal communication is:&#10;A)...

Question 15

Which of the following would result in reducing communication channel noise?&#10;A) increasing the use of jargon&#10;B) processing more information through the system&#10;C) providing more frequent and specific feedback&#10;D) using more nonverbal communication methods, especially body language

Accepted Answer

The answer of Which of the following would result in...

Question 16

Match between columns&#10;                        Premises: most people dislike work&#10;most people dislike work&#10;most people dislike work&#10;most people dislike work&#10;most people dislike work&#10;most people dislike work&#10;most people dislike work&#10;most people dislike work&#10;people are motivated to achieve rewards and avoid punishment&#10;people are motivated to achieve rewards and avoid punishment&#10;people are motivated to achieve rewards and avoid punishment&#10;people are motivated to achieve rewards and avoid punishment&#10;people are motivated to achieve rewards and avoid punishment&#10;people are motivated to achieve rewards and avoid punishment&#10;people are motivated to achieve rewards and avoid punishment&#10;people are motivated to achieve rewards and avoid punishment&#10;motivation is based on satisfaction of three needs&#10;motivation is based on satisfaction of three needs&#10;motivation is based on satisfaction of three needs&#10;motivation is based on satisfaction of three needs&#10;motivation is based on satisfaction of three needs&#10;motivation is based on satisfaction of three needs&#10;motivation is based on satisfaction of three needs&#10;motivation is based on satisfaction of three needs&#10;hygiene factors are not motivators&#10;hygiene factors are not motivators&#10;hygiene factors are not motivators&#10;hygiene factors are not motivators&#10;hygiene factors are not motivators&#10;hygiene factors are not motivators&#10;hygiene factors are not motivators&#10;hygiene factors are not motivators&#10;most people seek responsibility&#10;most people seek responsibility&#10;most people seek responsibility&#10;most people seek responsibility&#10;most people seek responsibility&#10;most people seek responsibility&#10;most people seek responsibility&#10;most people seek responsibility&#10;people are motivated by interest shown in them&#10;people are motivated by interest shown in them&#10;people are motivated by interest shown in them&#10;people are motivated by interest shown in them&#10;people are motivated by interest shown in them&#10;people are motivated by interest shown in them&#10;people are motivated by interest shown in them&#10;people are motivated by interest shown in them&#10;motivation is based on satisfaction of a hierarchy of needs&#10;motivation is based on satisfaction of a hierarchy of needs&#10;motivation is based on satisfaction of a hierarchy of needs&#10;motivation is based on satisfaction of a hierarchy of needs&#10;motivation is based on satisfaction of a hierarchy of needs&#10;motivation is based on satisfaction of a hierarchy of needs&#10;motivation is based on satisfaction of a hierarchy of needs&#10;motivation is based on satisfaction of a hierarchy of needs&#10;people are motivated to make choices that will lead to desired outcomes&#10;people are motivated to make choices that will lead to desired outcomes&#10;people are motivated to make choices that will lead to desired outcomes&#10;people are motivated to make choices that will lead to desired outcomes&#10;people are motivated to make choices that will lead to desired outcomes&#10;people are motivated to make choices that will lead to desired outcomes&#10;people are motivated to make choices that will lead to desired outcomes&#10;people are motivated to make choices that will lead to desired outcomes

Accepted Answer

The Answer of Dual Factor Theory and Theory X and is...

Question 17

Match between columns&#10;                        Premises: Maslow&#10;Maslow&#10;Maslow&#10;Maslow&#10;Maslow&#10;Maslow&#10;Maslow&#10;Maslow&#10;Hersey and Blanchard&#10;Hersey and Blanchard&#10;Hersey and Blanchard&#10;Hersey and Blanchard&#10;Hersey and Blanchard&#10;Hersey and Blanchard&#10;Hersey and Blanchard&#10;Hersey and Blanchard&#10;Herzberg&#10;Herzberg&#10;Herzberg&#10;Herzberg&#10;Herzberg&#10;Herzberg&#10;Herzberg&#10;Herzberg&#10;Tannenbaum and Schmidt&#10;Tannenbaum and Schmidt&#10;Tannenbaum and Schmidt&#10;Tannenbaum and Schmidt&#10;Tannenbaum and Schmidt&#10;Tannenbaum and Schmidt&#10;Tannenbaum and Schmidt&#10;Tannenbaum and Schmidt&#10;Blake and Mouton&#10;Blake and Mouton&#10;Blake and Mouton&#10;Blake and Mouton&#10;Blake and Mouton&#10;Blake and Mouton&#10;Blake and Mouton&#10;Blake and Mouton&#10;McGregor&#10;McGregor&#10;McGregor&#10;McGregor&#10;McGregor&#10;McGregor&#10;McGregor&#10;McGregor&#10;McClelland&#10;McClelland&#10;McClelland&#10;McClelland&#10;McClelland&#10;McClelland&#10;McClelland&#10;McClelland&#10;Taylor&#10;Taylor&#10;Taylor&#10;Taylor&#10;Taylor&#10;Taylor&#10;Taylor&#10;Taylor

Accepted Answer

The Answer of Managerial Grid and Situational Leadership Model and is...

Deck 14: Leadership