Deck 1: The Systems Analyst and Information Systems Development

Question 1

The primary objective of the systems analyst is to:

A)Create value for the organization
B)Create a system proposal
C)Determine ROI (return on investment)
D)Assess risk for the project
E)Do root cause analysis

Answer 1

A

Question 2

Which of the following project roles would manage the team of analysts,programmers,technical writers and others?

A)Systems analyst
B)Business analyst
C)Infrastructure analyst
D)Change management analyst
E)Project manager

Answer 2

E

Question 3

Which of the following project roles would identify how technology can improve business processes?

A)Systems analyst
B)Business analyst
C)Infrastructure analyst
D)Change management analyst
E)Project manager

Answer 3

A

Question 4

The outcome of the design phase is the:

A)Feasibility Analysis document
B)System proposal document
C)System specification document
D)System request document
E)Business Process document

Question 5

Which of the following project roles would develop a user training plan?

A)Systems analyst
B)Business analyst
C)Infrastructure analyst
D)Change management analyst
E)Project manager

Question 6

Which is NOT a skill for a systems analyst (as given in the text)?

A)Technical
B)Mathematics
C)Business
D)Interpersonal
E)Ethics

Question 7

Which is NOT true for systems analysts?

A)They create value for an organization
B)They enable the organization to perform work better
C)They do things and challenge the current way that an organization works
D)They play a key role in information systems development projects
E)They are the project sponsors for system proposals

Question 8

Which is NOT a reason to be a systems analyst?

A)It is an interesting job
B)It is an exciting job
C)It generally has little or no advancement options
D)It can gives you satisfaction of a system designed and implemented
E)It can be a challenging and rewarding job

Question 9

Which of the following project roles would focus on new business processes and value?

A)Systems analyst
B)Business analyst
C)Infrastructure analyst
D)Change management analyst
E)Project manager

Question 10

Which of the following project roles would ensure that the system meets infrastructure standards?

A)Systems analyst
B)Business analyst
C)Infrastructure analyst
D)Change management analyst
E)Project manager

Question 11

Which of the following project roles would look at designing new business processes?

A)Systems analyst
B)Business analyst
C)Infrastructure analyst
D)Change management analyst
E)Project manager

Question 12

Which of the following project roles would serve as a primary point of contact for a project?

A)Systems analyst
B)Business analyst
C)Infrastructure analyst
D)Change management analyst
E)Project manager

Question 13

Which of the following project roles would assign resources to a project?

A)Systems analyst
B)Business analyst
C)Infrastructure analyst
D)Change management analyst
E)Project manager

Question 14

The outcome of the planning phase is the:

A)Test plan
B)System proposal document
C)System specification document
D)System request document
E)Business Process document

Question 15

Which is NOT an attribute of a systems analyst?

A)Understanding what to change
B)Knowing how to change it
C)Convincing others of the need to change
D)Serving as a change agent
E)Selecting which projects to approve

Question 16

The outcome of the analysis phase is the:

A)Feasibility Analysis document
B)System proposal document
C)System specification document
D)System request document
E)Business Process document

Question 17

Another outcome of the planning phase is the:

A)Feasibility Analysis document
B)Project Plan
C)System specification document
D)System proposal document
E)Business Process document

Question 18

Which of the following project roles would analyze the key business aspects of the system?

A)Systems analyst
B)Business analyst
C)Infrastructure analyst
D)Change management analyst
E)Project manager

Question 19

In the SDLC (Systems Development Life Cycle),what comes after the analysis phase?

A)Approval phase
B)Design phase
C)Development phase
D)Implementation phase
E)Planning phase

Question 20

Which of the following project roles would insure that the system conforms to information systems standards?

A)Systems analyst
B)Business analyst
C)Infrastructure analyst
D)Change management analyst
E)Project manager

Question 21

Ting-You is focusing on delivery and support of the system.What SDLC phase is she in?

A)Planning
B)Analysis
C)Design
D)Implementation
E)Feasibility

Question 22

Because the cost can be immense,_________ is one of the most critical steps in implementation.

A)Documentation
B)Coding
C)Testing
D)Developing a conversion strategy
E)Training

Question 23

Which of the following will probably NOT be considered in technical feasibility?

A)Familiarity with application
B)A technology that has not been used before at this company
C)A gigantic project
D)The cost of database management system
E)The ability to interface this system with existing systems

Question 24

Dan is looking at customer satisfaction with a new system.This is probably a:

A)Tangible cost
B)Tangible benefit
C)Intangible cost
D)Intangible benefit
E)Business requirement

Question 25

Linda is a clerk in the accounting department.She was interviewed by David and is excited about the proposed system that will utilize electronic funds transfer.This would be an example of ______.

A)Tangible benefit
B)Cash flow
C)Break even analysis
D)Intangible benefit
E)Return on investment

Question 26

Ted is creating a project plan.Which phase of the SDLC is he working in?

A)Planning
B)Analysis
C)Design
D)Implementation
E)Project plans are created in both the Analysis and Design phase

Question 27

PCM Incorporated will need to purchase new servers for a system.This would be a:

A)Development cost
B)Operating cost
C)Ongoing cost
D)Intangible cost
E)Intangible benefit

Question 28

Which phase is generally the longest and most expensive part of the development process?

A)Planning
B)Analysis
C)Design
D)Implementation
E)Feasibility

Question 29

Alice is calculating whether a system will lower costs or increase revenues.What SDLC phase is she in?

A)Planning
B)Analysis
C)Design
D)Implementation
E)Evaluation

Question 30

Which would normally NOT be a part of the implementation phase?

A)System construction
B)Testing
C)Installation
D)Creating a support plan
E)Creating database and file specifications

Question 31

Which was NOT given as a method for determining business requirements?

A)Benchmarking
B)Interviewing
C)Observation
D)Document analysis
E)Questionnaires and surveys

Question 32

Kumar is creating use cases.Which phase of the SDLC is he working in?

A)Planning
B)Analysis
C)Design
D)Implementation
E)Use cases are created in both the Analysis and Design phase

Question 33

Which would normally NOT be a reason for a project?

A)When a business need has been identified
B)A consultant has suggest a new customer relationship management system
C)An open source platform has just come on the market
D)An existing system just isn't working properly and the workaround is tedious
E)To support a new business initiative

Question 34

Rodger is working on 'why build the system'.He is in what SDLC phase?

A)Planning
B)Analysis
C)Design
D)Implementation
E)Testing

Question 35

Rosita is conducting alpha tests.What SDLC phase is she in?

A)Planning
B)Analysis
C)Design
D)Implementation
E)It is hard to say, as alpha tests can occur at any time in the SDLC

Question 36

Simon is determining ROI and "Should we build it" for a system.Which phase of the SDLC is he working in?

A)Planning
B)Analysis
C)Design
D)Implementation
E)ROI comes after implementation when all the data is in and the actual return on investment can be properly calculated

Question 37

Zoltan is worried about the company using the new system.This would be considered part of:

A)Technical feasibility
B)Economic feasibility
C)Risk feasibility
D)Hardware feasibility
E)Organizational feasibility

Question 38

Chang is working on "How will this system work".What SDLC phase is he in?

A)Planning
B)Analysis
C)Design
D)Implementation
E)Transition

Question 39

Michaela is a systems analyst who is determining business requirements.What would most likely be the SDLC phase for her?

A)Planning
B)Analysis
C)Design
D)Implementation
E)Business requirements are not developed by systems analysts, but by business analysts

Question 40

Shauna is doing interviewing.What would most likely be the SDLC phase for her?

A)Planning
B)Analysis
C)Design
D)Implementation
E)Project plans are created in both the Analysis and Design phase

Question 41

Robert is doing an economic analysis using today's dollar values.He is doing:

A)Cash flow analysis
B)Return on investment analysis
C)Break-even point analysis
D)Net present value analysis
E)Internal rate of return analysis

Question 42

Andrew is pondering,"can we build it".This is probably:

A)Technical feasibility
B)Economic feasibility
C)Interviewing
D)Observation
E)Fact finding

Question 43

Which would most likely NOT be involved in stakeholder analysis for a supply chain control system?

A)A champion from the inventory department
B)A champion from the human resources department
C)A manager in the ordering department
D)A shipping clerk
E)A warehouse manager

Question 44

Rosa has a spreadsheet with benefits and costs spread out over several years.She is calculating:

A)Cash flow
B)Return on investment
C)Break-even point
D)Net present value
E)Internal rate of return

Question 45

The new system will be built on an open source platform using MySQL and php.Jing has a strong background in these areas.He will be serving as the _____________ on this project.

A)Business analyst
B)Systems analyst
C)Infrastructure analyst
D)Change management analyst
E)Project manager

Question 46

Babu is looking at issues regarding the system installation - such as adequate documentation and training.He is probably functioning as the ___________.

A)Project manager
B)Systems analyst
C)Champion
D)Sponsor
E)Change management analyst

Question 47

Ramona is preparing an economic feasibility study.She is calculating the payback period.She is calculating:

A)Cash flow
B)Return on investment
C)Break-even point
D)Net present value
E)Internal rate of return

Question 48

The type of skill that is common to systems analysts to understand how IT can be applied to business situations and to ensure that the IT delivers real business value is:

A)Technical
B)Business
C)Analytical
D)Interpersonal
E)Ethical

Question 49

The type of skill that is common to systems analysts to deal fairly and honestly with other project team members is:

A)Technical
B)Business
C)Analytical
D)Interpersonal
E)Ethical

Question 50

Which of the following project roles would probably make a presentation about the objectives of a proposed project and its benefits to executives who will benefit directly from the project?

A)Business Analyst
B)Systems Analyst
C)Project Manager
D)Champion
E)Chief Information Officer (CIO)

Question 51

Ross has the following calculations on a spreadsheet: Year 1 accumulated costs of 5000;year 2 accumulated costs of 7500;year 3 accumulated costs of 9500;year 4 accumulated costs of 10500 and year 5 accumulated costs of 13000.And year 1 accumulated benefits of 300;year 2 accumulated benefits of 2300;year 3 accumulated benefits of 6500;year 4 accumulated benefits of 10475;and year 5 accumulated benefits of 15,425.The break-even point would occur in which year?

A)Year 1
B)Year 2
C)Year 3
D)Year 4
E)Year 5

Question 52

Rocky is dealing one-on-one with users and business managers (including some that have little experience with technology).He is demonstrating what system analyst skill?

A)Technical
B)Business
C)Analytical
D)Interpersonal
E)Ethical

Question 53

Anny is planning on talking with a clerk and a manager in the accounts payable area,a manager in the procurement department,and two vendors.She is probably doing:

A)Observation
B)Interviews
C)JAD
D)Documentation analysis
E)Organizational Feasibility

Question 54

TJ has prepared a spreadsheet where the total benefits are $182,000;the total cumulative costs are $120,000.The ROI would be::

A)$62,000
B)About 34%
C)About 51.7%
D)About 65.3%
E)Less than 20%

Question 55

Becky is a systems analyst for Laswell Consulting.She is attending a three day intensive workshop on developing applications in php.What systems analyst skill is she working on?

A)Technical
B)Business
C)Analytical
D)Interpersonal
E)Ethical

Question 56

Frances has a spreadsheet where the total benefits are $497,000 and the total cumulative costs are $450,385.The ROI would be:

A)Less than 10%
B)Between 10 and 15%
C)Between 15 and 20%
D)Between 20 and 25%
E)Over 25%

Question 57

Kallie is creating use cases,data flow diagrams and entity relationship diagrams.In what phase of the SDLC would she do this?

A)Planning
B)Analysis
C)Design
D)Construction
E)Implementation

Question 58

Jack is going over financial numbers for a proposed project.Which of the following system analyst skills is he exhibiting currently?

A)Technical
B)Business
C)Analytical
D)Interpersonal
E)Management

Question 59

Which is an activity the users probably will NOT do on a project?

A)Make decisions that influence the project
B)Budget funds for the project
C)Perform hands-on activities for the project
D)Be assigned specific tasks to perform (with clear deadlines)
E)Have some official roles on the project team

Question 60

Ramya is preparing an economic feasibility study.She has a calculation where she takes total benefits minus total costs and divides that answer by the total costs.She is calculating:

A)Cash flow
B)Return on investment
C)Break-even point
D)Net present value
E)Internal rate of return

Question 61

Because of the need to be focused on providing information about the business value of a system,a systems analyst will probably have much training or experience in programming or application development.

Question 62

Mike is a systems analyst.He will be focusing on the IS issues surrounding the system.

Question 63

The SDLC stands for the Systems Design Labor Committee,and oversees the selection of team members from both the IS and business side to a project.

Question 64

The infrastructure analyst will assign resources and manage the project plan.

Question 65

Systems analysts are generally experts in business,finance and application development.

Question 66

When compared to a systems analyst,the business analyst will probably have more responsibility for determining business value.

Question 67

When compared to a business analyst,the systems analyst will identify how the system will provide business value.

Question 68

Systems that are not cancelled or abandoned are frequently delivered to the users significantly late or costing more than expected.

Question 69

The SDLC is an acronym for the Systems Development Life Cycle.

Question 70

The SDLC generally can be broken into four phases: planning,analysis,design and implementation.

Question 71

Being a systems analyst is one of the most interesting,exciting and challenging jobs available.

Question 72

The primary goal of a system is to create value for the organization.

Question 73

Systems analysts need to be able to communicate effectively.

Question 74

The key person in the SDLC is the systems analyst who analyzed the business situation,identifies opportunities for improvements and design an information system to implement the improvements.

Question 75

When compared to a business analyst,the project manager will probably have more interaction with business users.

Question 76

Generally after a person has gained experience as a project manager,he or she can be promoted to being a systems analyst.

Question 77

When compared to a change management analyst,the systems analyst will create,manage and execute user training.

Question 78

The key person in the SDLC is the Project Manager.

Question 79

The goal of a new (or reworked)system is to build a wonderful,functioning system.

Question 80

Systems Analysis and Design projects are highly effective,with less than 3% of all projects cancelled or abandoned.