Deck 4: Systems Analysis and Design

Question 1

Ralph wants to illustrate how a system interacts with the environment.The best solution for him would be to use a ________:

A)Requirements flow chart
B)Storyboard
C)HIPO chart (hierarchy, input, process, output)
D)Use case
E)Gantt chart

Answer 1

D

Question 2

Use cases are used to more fully delineate _____.

A)Resources used in the system
B)System boundaries
C)System proposals
D)System requirements
E)Data flows

Answer 2

D

Question 3

A 'temporal' trigger might be which of the following:

A)A patient calls to make an appointment with a doctor
B)The accounting department needs information for a report
C)The human resources department needs a tax withholding form to be filled out by a new employee
D)The date changes to the first day of the month
E)A new shipping of goods arrives and needs to be added to the inventory

Answer 3

D

Question 4

Which of the following is probably NOT a step for writing a use case?

A)Identify the use case
B)Identify the major steps within each use case
C)Identify elements within steps
D)Identify the analyst
E)Confirm the use case

Question 5

Barton is an analyst developing a use case.Which of the following will probably NOT be on his use case?

A)Description of data flows
B)Use case name
C)A use case number
D)Source for the major inputs
E)Type of trigger

Question 6

The primary actor in a use case is generally:

A)An external user of the system
B)The Project Sponsor
C)The Champion
D)The Project manager
E)The Systems Analyst

Question 7

Special cases (like customer cancels an appointment or returns an item)are: ____________

A)Frequently overlooked by users
B)Described on special 'exception' use cases
C)Not of importance at this stage
D)Written as exceptions at the bottom of the relevant use case
E)Given use case ID's of "SC" (for special case)and a number

Question 8

A use case helps:

A)Define interview questions
B)Clarify ongoing costs for a system
C)Identify risks with the project
D)Refine project management milestones
E)Understand system activities and requirements

Question 9

Which is probably NOT true about building use cases?

A)Analysts are involved
B)Users are involved
C)Major processes are analyzed
D)Major costs are analyzed
E)External or internal triggers are analyzed

Question 10

Use cases generally have three parts: _____.

A)Basic information, details, and event-driven modeling
B)Inputs and outputs, and events
C)Details, event-driven modeling, basic information
D)Technical feasibility, economic feasibility and organizational feasibility
E)Basic information, inputs and outputs, and details

Question 11

You might have to go back and adjust the steps in a use case,if ____________

A)There are more than three major inputs to a step
B)The steps are of varying size
C)The trigger is an external one
D)The importance level is 'high'
E)The primary actor is an external customer

Question 12

Which of the following is probably NOT a part of most use cases?

A)Primary Actor
B)Secondary Actor
C)Major inputs descriptions
D)Major steps performed
E)Identification of the trigger

Question 13

Omar is an analyst building a use case.Which of the following project roles might be the most important in terms of getting information about building the use case?

A)Users
B)Programmers
C)Other analysts
D)Project Sponsor
E)Equipment vendors

Question 14

Barb is an analyst developing a use case.Which of the following will probably NOT be on her use case?

A)Importance level
B)Short Description
C)Information for steps
D)Destination for the major inputs
E)Type of trigger

Question 15

Which is NOT true of use cases?

A)They are formal ways of representing how a business system interacts with its environment
B)They illustrates the activities that are performed by the users of the system
C)They can be thought of as an external or functional view of a business process
D)They illustrate what starts (or triggers)an event, all the people that are involved, and how the system provides value
E)They sometimes are called 'business scenarios' (although 'use case' is generally preferred)

Question 16

Role-playing the use case with actual users is a good way to:

A)Identify the use case
B)Identify the major steps within each use case
C)Identify elements within steps
D)Confirm the use case
E)Identify the primary actor

Question 17

Destination would be described on a use case in which of the following areas?:

A)Trigger
B)Major inputs
C)Major outputs
D)Primary actor
E)Importance level

Question 18

Austin is a systems analyst.Which of the follow people might be the most valuable to him in developing a use case for an accounts payable system upgrade?

A)Beth, a software vendor for Peachtree Accounting Software
B)Amy, a team manager in the accounts payable department
C)Lisa, the project manager for the project
D)Casey, a fellow analyst who is more experienced in making use cases
E)Bill, a Java programmer in the applications development area.

Question 19

What is probably NOT a part of a Use Case?

A)Name
B)Number
C)Trigger
D)Major inputs
E)Statement of business value

Question 20

Marta has asked the users of a system to picture themselves performing the processes and to write down those processes in a sequential order.She should get a good idea of ________.

A)The major steps for each use case
B)The use case
C)The elements within steps
D)The temporal triggers
E)The external actors

Question 21

As a last step in building a use case for the study-abroad registration system,Brianna will:

A)Ask Patrick in the study abroad office to confirm the use case
B)Ask Wendy in the registrar's office to confirm the use case
C)Ask Jonathan, a student who just completed a study-abroad experience, to confirm the use case
D)Ask Drew in the students affairs office to confirm the use case
E)Ask Taylor, another systems analyst to confirm the use case

Question 22

The Major Outputs section on a use case will give the _________

A)Sources of that input
B)Destinations of that input
C)Creator of that input
D)User of that input
E)What triggers the input to occur

Question 23

Each Use Case generally describes one or more systems requirements.

Question 24

The second principal part of use cases is 'input and output'.Another name might be:

A)Origin and ending
B)Data normalization
C)Data flows
D)Parallelism
E)Program specifications

Question 25

A use case depicts a set of activities performed to produce some output result.

Question 26

Use cases illustrate the activities that are performed by the users of the system.

Question 27

Use Cases give more detail about requirements.

Question 28

Use cases are the same as process diagrams.

Question 29

The Major Steps Performed section on a use case will give the _________

A)Name of the user for each step
B)What triggers each step
C)Where the processes will run (such as manual processes, client-server processes, etc.)
D)The telecommunications infrastructure requirements for that step
E)Information for each step

Question 30

The Major Inputs section of a use case describes their:

A)File structure
B)Cardinality
C)Modality
D)Source
E)Destination

Question 31

Use cases are always internal and rarely shared or discussed with business users.

Question 32

After working with Chris (who is a staff member in the registrar's office)on major steps in the registration process,Maureen (a systems analyst)will:

A)Discuss these steps with Thomas, the project manager
B)Create data-entity maps
C)Create use cases
D)Create user interface screens
E)Create narrative storyboards

Question 33

Which is NOT true of use cases?

A)They contain all the information needed to build one part of a process model
B)Each use case has a name, a number, importance level, brief description, primary actor, trigger, major inputs and outputs, and a list of major steps
C)Use cases can be identified by reviewing the functional requirements
D)Use cases should be confirmed by users
E)Use cases normally contain ten to twelve major steps

Question 34

Arianna is an analyst studying credit card fraud.She is working on developing a use case for when a stolen credit card is used.The trigger would be:

A)Customer starts to buy gas
B)Alarm is activated for stolen credit card use
C)Gas attendant asks for customer's driver's license
D)When the card-holder reports the card as stolen
E)When car pulls into gas station

Question 35

A Use Case is a formal way of representing how a business system interacts with its environment.

Question 36

Use cases are frequently called 'process tables'.

Question 37

Use cases illustrate the activities that are performed by the designers of the system.

Question 38

Use cases sometimes are called 'business scenarios'.

Question 39

When developing the Major Inputs and Major Outputs for a use case,the analyst and users should consider:

A)Only the common inputs and outputs
B)Developing separate use cases for every possible input and every possible output
C)All possible inputs and outputs (even with rare occurrences)
D)What triggers these inputs and outputs
E)Using activity elimination to see if these inputs and outputs are really needed

Question 40

The Major Inputs section on a use case will give the _____________

A)Sources of that input
B)Destinations of that input
C)Creator of that input
D)User of that input
E)What triggers the input to occur

Question 41

The most common ways to gather information for use cases is with questionnaires of the affected users.

Question 42

Use cases are a type of 'event-driven modeling'.

Question 43

Essential use cases,describing activities that the system must perform are numbered in the 100's (100,200,etc.).

Question 44

How an external user triggers an event is described in a use case.

Question 45

The 'primary actor' is the internal action that occurs based on a SQL query (like: sort,select).

Question 46

Each use case contains a fairly complete description of all the activities that occur in response to a trigger event.

Question 47

Use cases will give details on the major steps.

Question 48

Use cases will generally have the following components: name,number,primary actor,trigger,major inputs,major outputs,and major steps performed.

Question 49

Each use case has a name and a number.

Question 50

Use cases are always numbered sequentially from start to finish.

Question 51

When you are 'reengineering' a process,it is rarely necessary to employ use cases.

Question 52

External triggers might be something like a customer calling a doctor for an appointment or a student registering for a class.

Question 53

Use cases are a type of 'data-driven modeling'.

Question 54

A temporal trigger might be related to time,such as 30 days have passed and a late fee needs to be assessed.

Question 55

The 'primary actor' is the external user that triggers the event to which the system responds.

Question 56

Use cases are diagrams with three components: selection,process,iteration.

Question 57

Generally the primary actor will be someone external to the system,such as a customer.

Question 58

The most common ways to gather information for use cases are through interviews and JAD sessions.

Question 59

A trigger is based on cost/benefit analysis,like an employee labor report,a sale of an item,or the purchase of new hardware.

Question 60

Use cases will have inputs and outputs.

Question 61

Use cases generally have up to 20 major steps spelled out in great detail.

Question 62

What are the steps for writing a use case?

Question 63

Dr.O'Brien's dental office calls a patient three days before an appointment.This could be an example of a temporal trigger.

Question 64

Cynthia is an expert in the supply-chain system at B&W Manufacturing.She has worked with Miguel (a systems analysis)on use cases.As she reviews and confirms the use case (by role playing - and like following a recipe),she realizes she has missed special cases (like cancelled orders,out-of-stock orders,over supplied quantities,incorrect quantities,and other special cases).What should she (and Miguel)do now?

Question 65

Vanessa is a manager in the department that has requested an updated system.Chad is the systems analyst who has been working with Vanessa on the project.He interviewed her (and others in her department);he developed a set of requirements for the project;he has created use cases for the project.What might be Vanessa's duty now that Chad has created the use cases?

Question 66

Liang has identified the payroll authorization office as the primary actor in a use case.This would be incorrect as primary actors need to be singular like a customer or a patient or a student.

Question 67

Project managers,business analysts and systems analysts create all use cases without user input.

Question 68

Shaunti has trouble identifying (a)the primary actor and (b)the trigger for a use case.What directions would you suggest to her?

Question 69

Matt has identified 15 major steps in a use case.What should he do now?

Question 70

The final step in Building Use Cases is to use a CASE analysis tool to verify that the inputs and outputs are discrete items triggered by external events.

Question 71

The final step in building use cases is for the users to confirm the use cases as written with the users.

Question 72

Tina is a systems analysis and is describing how a system should react to an event.She is creating a use case.

Question 73

If there are more than 20 major use cases,you should group them into segments.

Question 74

What are the most common ways to gather information for use cases?