Deck 7: Moving Into Design

Question 1

What makes systems integration so difficult?

A)Finding the original data to install on the new server
B)Creating a ghost drive to house the old information
C)Installing new software packages on older machines
D)Bringing legacy system data and new data together
E)None of the above

Answer 1

D

Question 2

Which is probably true about packaged software

A)In most cases,the software is a perfect fit for the companies need
B)Packaged software works best where the company has a unique need
C)The time frame is flexible to long
D)The business need is common
E)The project has a highly skills project manager who has been with the company for many years and has an excellent relationship with both business users and the IT development staff

Answer 2

D

Question 3

System design is the determination of the overall system architecture-consisting of a set of physical processing components,_______________,and the communication among them-that will satisfy the system's essential requirements.

A)Workmanship
B)Order entry methods,HR feedback
C)Hardware,Software,People
D)Engineering data plans,fiber optic specifications
E)None of the above

Answer 3

C

Question 4

Which of the following lists indicates the correct ordering of deliverables in a system specification document?

A)System Acquisition Weighted Alternative Matrix,Interface Design,Physical Data Model Data Storage Design
B)Data Storage Design,Interface Design,Architecture Design,Updated Crud Matrix
C)Hardware and Software Specifications,Interface Design,Data Storage Design,Architecture Design
D)Program Design Specifications,Physical Data Model,Data Storage Design,Architecture Design
E)Update CASE Repository Entries,Update CRUD Matrix,Interface Design,Architecture Design

Question 5

Systems Integration refers to:

A)The process of synching all computers to the mainframe
B)The delivery of systems to the final destination office
C)Combining packaged software,the legacy system and new software
D)Adding the original hard drives to a newer system
E)Creating a new software to monitor power consumption

Question 6

For efficiency purposes,it is wise to___________ when there is a basic software need to be satisfied.

A)Implement a company-wide project team to handle a custom software scripting
B)Purchase a packaged system
C)Design a blueprint and contract an outside vendor to develop a program
D)Make do with the current software package
E)Utilize a professional consultant to develop a system of servers7

Question 7

In the initial stage of design,what are business requirements converted into?

A)System Requirements
B)Work Order Summary
C)Computer Qualifications Checklist
D)Vanilla System
E)Hardware Blueprint

Question 8

The system inputs and outputs will be designed along with a plan or__________ of the way the system's features will be navigated.

A)Blueprint
B)Compass
C)Instructional Guide
D)Roadmap
E)FAQ

Question 9

Enterprise Resource Planning (ERP)Systems are:

A)All-encompassing systems
B)Difficult to install and can result in serious problems for a company
C)Cheaper since they are created by a third party
D)A and B
E)B and C

Question 10

Where are the decisions stored that are made regarding the hardware and software that will be purchased to support the new system?

A)Order Manifest
B)Hardware Sales Receipt
C)Suppliers' Computer System
D)President's Office
E)Hardware and Software Specification

Question 11

Which might NOT be a good package software solution?

A)Payroll at Cloverfarms dairy
B)Accounts receivable at Staples
C)Rocket control software for NASA
D)Course management system at the University of Nebraska
E)Scanning software for Kroger grocery stores

Question 12

How many ways does the text suggest one can approach the creation of a new system?

A)1
B)2
C)3
D)4
E)7

Question 13

In what SDLC stage do we determine the business needs for an information systems project?

A)The design phase
B)The analysis phase
C)The dissection stage
D)The installation stage
E)The big bang stage

Question 14

Another name for custom development might be:

A)Offshore outsourcing
B)In-house development
C)Vendor supplied in-house consulting
D)CASE tools
E)Package software

Question 15

Workarounds are:

A)Not supported by a vendor who supplied the software
B)Designed by the vendor
C)Created to interface two software packages that are compatible with each other
D)Enterprise Wide Software Packages that are designed for satellite use
E)None of the above

Question 16

What skills are necessary when undertaking a custom software design?

A)Technical
B)Functional
C)Project Management
D)A and C
E)A,B,and C

Question 17

The system specification contains what?

A)Design documents,hardware and software specification
B)Physical process models,interface design
C)Physical data model
D)Architecture design
E)All of the above

Question 18

_______ repository entries are updated to reflect specific technology decisions as they are made.

A)DFD
B)Sequential
C)CASE
D)Hardware
E)None of the above

Question 19

During the design stage,the team must create a(n)_________ by specifying access restrictions and by identifying the need for ________,authentication and virus control.

A)System,integration
B)Security breach,emergency access
C)Secure system,encryption
D)Automated program,constant testing
E)Pecking order,governmental access

Question 20

If on a limited time budget,the best way to be sure you remain efficient and effective in designing a system is to utilize the ____________.

A)Porters 5 Forces Model
B)Outsourcing Model
C)RAD and Timeboxing Techniques
D)Hire/Fire Motivational Theory
E)Not Attempt the Project

Question 21

Becky is preparing a document that has detailed description of needs,special technical factors,evaluation criteria,timetable and more.She is probably working on a(n):

A)CRUD matrix
B)Alternative Matrix
C)RFP
D)ERP
E)DFD

Question 22

Custom development is used when:

A)The business need is unique
B)The business need is not core to the business
C)The project has a project manager who can coordinate vendor efforts
D)The time frame is short
E)The skills are not strategic

Question 23

Application service providers might be best associated with:

A)In-house development
B)Packaged software
C)Unique and strategic systems
D)Outsourcing
E)Internet Service Providers

Question 24

What can push a project off track?

A)Funding
B)Staffing
C)Business users
D)A and B
E)A,B and C

Question 25

Packaged systems are used when:

A)The business need is not core to the business
B)There is a desire to build in-house skills
C)The time frame is flexible
D)The project has a project manager who can coordinate vendor efforts
E)The decision to outsource is strategic

Question 26

Matt is an analyst for the Pauxtis Media Company.He is in his office at 5:00 a.m.every Tuesday morning for a project update videoconference.He is probably involved in:

A)In-house development
B)Working with vendors on an RFP
C)Customizing a package to fit Pauxtis
D)Working with his regional Ernst and Young consulting team
E)Offshore outsourcing

Question 27

The design phase of the SDLC:

A)Produces a user's manual,does users training and creates online documentation for the new system
B)Involves writing of code (generally in an object oriented language)
C)Uses the output of JAD sessions to create logical use cases and DFDs
D)Involves interviewing of users to determine requirements
E)Uses the requirements that were gathered during analysis to create a blueprint for the future system

Question 28

Fixed-price contracts are considered:

A)Very flexible
B)Very rigid
C)Always cheaper than any other option
D)Useless when considering a systems design
E)Always the best option for any project

Question 29

Outsourcing is used when:

A)The project has a project manager who can coordinate vendor efforts
B)There is a desire to build in-house skills
C)In-house functional and technical skills exist
D)The business need is not core to the business
E)None of the above

Question 30

The score column in the Alternative Matrix represents what?

A)How expensive the install will be
B)How easy the install will be
C)How well the criteria are met by the alternative
D)How long the coded page will be
E)A and D

Question 31

Requests for Proposals (RFPs)should contain

A)Detailed description of needs
B)Special technical needs
C)Evaluation criteria
D)A and B
E)A,B and C

Question 32

When only a price is needed from a vendor,the following will likely be requested from the possible vendors:

A)Request for Proposal (RFP)
B)Request for Information (RFI)
C)Request for Quote (RFQ)
D)Request for Efficient Information Distribution (REID)
E)More Optimal Desires (MOD)

Question 33

A Request for Information (RFI)is used with vendors when there is a need for ________?

A)Pricing
B)Data Analysis
C)Information
D)Network Associate Password Help
E)None of the above

Question 34

A time and arrangements deal is considered:

A)Very flexible
B)Very rigid
C)Cheaper than any other option
D)Useless when considering a systems design
E)Always the best option for any project

Question 35

The following document is utilized with possible vendors on projects with smaller budgets,instead of sending a lengthy document to all possible vendors:

A)Request for Proposal (RFP)
B)Request for Information (RFI)
C)Request for Quote (RFQ)
D)Request for Efficient Information Distribution (REID)
E)More Optimal Desires (MOD)

Question 36

Outsourcing can include:

A)Hiring an external vendor
B)Hiring an external developer
C)Hiring an external service provider
D)A and C
E)A,B and C

Question 37

Outsourcing firms called _____________ supply software applications and/or software related services through the Internet.

A)Application Service Providers (ASPs)
B)Enterprise Resource Providers (ERPs)
C)System Development Life Cycle Companies (SDLCs)
D)Information Technology Developers (ITDs)
E)None of the above

Question 38

Requests for Proposals (RFPs)serve what purpose?

A)Integrate systems with one another
B)Create synergy amongst staff members
C)Solicit information from providers
D)Engage mobile computers with mainframe technology
E)Develop morale amongst managers

Question 39

CRUD matrix can be used in the design phase to work with tables and possible user interaction with those tables.The letter "C" in CRUD stands for:

A)Computer
B)Create
C)Communicate
D)Complete
E)Constant

Question 40

Value-added projects are:

A)When the outsourcer earns a percentage of the completed systems benefits
B)Not a feasible option for any project at any time
C)Gaining popularity
D)A and C
E)None of the above

Question 41

If (a)the business need is common;(b)the skills needed are not strategic;(c)the time frame is short;it might be best to:

A)Use in-house / custom development
B)Hire a vendor to write the code for you
C)Outsource to India
D)Purchase a software package
E)Hire a consultant

Question 42

An advantage of custom development might be:

A)You get a system that is tailored to the current business and meets specific needs
B)The rapid development of custom systems
C)The low cost (as compared to buying a package)
D)The low risk factor
E)The ability for in-house developers to work on systems that are in new programming languages and in technologies that are unknown to them prior to the development

Question 43

RFP is an acronym for:

A)Reason for Programming
B)Request for Proposal
C)Rational Forensics Platform
D)Relationship with Foreign Providers
E)Real Forecast Project

Question 44

One problem with using packages software systems is:

A)It takes a very long time to get the system and get it installed
B)The company has to accept the functionality that is provided with the system
C)Many common software packages have been written and tested and are readily available
D)There are many good software packages that are reasonable in price
E)Most software packages allow for some customization

Question 45

Which of the following is normally NOT done in the design phase of the SDLC?

A)Decisions for hardware and software purchases are made
B)User interactions are planned out (inputs,outputs,user interfaces)
C)Cost / Benefits of the new system are carefully calculated
D)Logical DFDs and ERDs are converted into physical DFDs and ERDs
E)The physical data model is created

Question 46

Which is NOT a part of the System Specification document?

A)Use Cases
B)Physical Data Model
C)Updated CRUD matrix
D)Architecture Design
E)System Acquisition Weighted alternative Matrix

Question 47

If (a)the business need is not core to the business;(b)the project has a highly skilled project manager;(c)in-house functional or technical experience does not exist;it might be best to:

A)Use in-house / custom development
B)Buy an ERP system
C)Outsource to a company specializing in that technology
D)Purchase a software package
E)Hire a consultant

Question 48

What percentage of companies on the InformationWeek 500 list of business technology innovators say they engage in offshore IT outsourcing?

A)0 to 10%
B)10% to 25%
C)25% to 40%
D)40% to 60%
E)Over 60%

Question 49

Which of the following is NOT a system acquisition strategy as presented in the book?

A)Custom development
B)Outsourcing to a regional consultant (like IBM)
C)Use a JAD session to acquire the system
D)Using the company's programming staff to write the code (aka 'in-house development')
E)Buying a pre-written software package

Question 50

A Request for Proposal (RFP)will result in a:

A)Vendor proposal that is a binding offer to accomplish the tasks described in the RFP
B)Gentleman's agreement on the offer
C)Substantially more expensive project
D)Custom development
E)Reduction in in-house programming effort

Question 51

Which is NOT a factor in choosing a development option?

A)Data base normalization
B)In-house experience
C)Time frame
D)Project skills
E)Project management

Question 52

Which is NOT a recommended guideline for managing outsourcing?

A)Define and stabilize requirements before signing a contract
B)Don't outsource what you don't understand
C)Emphasize rigid expectations and short-term relationships
D)Select the vendor,developer or service provider carefully
E)Keep the lines of communication open between you and your outsourcer

Question 53

A table that can be used to look at various design options is a(n):

A)RFP
B)CRUD
C)Gantt Chart
D)Alternative Matrix
E)SQL query

Question 54

If (a)the business need is unique,(b)there is a desire to build in-house skills;(c)the time frame is flexible,it might be best to:

A)Do in-house / custom development
B)Buy an ERP system
C)Outsource to India
D)Purchase a software package
E)Hire a consultant

Question 55

The letter 'R' in CRUD matrix (for tables and user involvement)stands for:

A)Replace
B)Replicate
C)Relationship
D)Read
E)Read-only

Question 56

Which is NOT true of outsourcing?

A)It can be done offshore
B)It can be done by an ASP
C)There can be a low cost of entry
D)It requires a large in-house staff
E)It can reduce internal IT costs

Question 57

In terms of project management,which option might require excellent project management skills and a proven methodology?

A)Outsourcing to Nebraska
B)Outsourcing to India
C)Buying a packaged solution
D)Doing custom development
E)Buying an ERP system

Question 58

Which is NOT one of the primary contract types made with outsourcing?

A)Time and arrangements
B)Fixed-price contract
C)Distance and confluence contract
D)Value-added contract
E)Paying for the expenses and time to get the job done

Question 59

The letter "D" in CRUD matrix stands for:

A)Delete
B)Deny use
C)Deliver
D)Document
E)Denormalize

Question 60

Which of the following will probably NOT be part of a Request for Proposal (RFP)?

A)Certain key facts that the vendor requires
B)Special technical needs
C)Procedures to follow
D)Project timetable
E)Use case diagrams

Question 61

When using an alternative matrix,frequently analysts will assign ____________ to certain factors to signify the importance of the factor in the decision.

A)Probabilities
B)Reluctance factors
C)Weights
D)Project sponsors
E)Data stores

Question 62

Time and arrangements deals are potentially more expensive if the service provider requires unforeseen resources to complete the project on time.

Question 63

There is absolutely no need for designing a custom system since there are already so many pre-packaged systems available to any company regardless of its size.

Question 64

Prototyping is the interface design step that often uncovers additional information that is needed in the system,leading to a revision of the physical DFDs or ERPs.

Question 65

There is no need to determine the reliability or performance of a new system due to the inherent dangers all technologies pose.

Question 66

In a custom software case,all parts of the system need to be completely customized and scripted to the company's specifications including ancillary software to the current system.

Question 67

A workaround is a custom-built add-on program that interfaces with packaged applications to handle specific needs.

Question 68

The decision to make,to buy,or to outsource influences the design tasks that are performed throughout the rest of the design phase.

Question 69

Outsourcing firms called Application Software Providers (ASPs)supply software applications and/or software related services through the Internet.

Question 70

CASE repository entries are updated to reflect specific technology decisions as they are made.

Question 71

Letting technology drive a business can be dangerous.

Question 72

System requirements are communicated through a collection of design documents and physical processes and data models.

Question 73

Application Software Providers (ASPs)should be utilized when considering non-core programming and/custom needs.

Question 74

The key challenge in systems integration is avoiding a system wide crash upon installation of legacy software.

Question 75

Highly skilled IS Professionals are easy to hire and retain.

Question 76

Outsourcing requires the least in-house resources.

Question 77

Business requirements are communicated through a collection of design documents and physical processes and data models.

Question 78

Building a system in-house builds technical skills and functional knowledge that one may not want to allow to walk out of the door.

Question 79

If the business need is core to the business then it is best to outsource the system development.

Question 80

An outsourcing arrangement where you pay no more than what was expected is known as a(n):

A)Time and arrangements contract
B)Fixed-price contract
C)Value-added contract
D)Distance and time contract
E)Billing operational contract