Deck 9: Dennis/wixom/roth

Question 1

Interface design is ____________

A)The process of defining how the system will interact with external entities (most frequently users)
B)The process of safeguarding the system from denial of service attacks
C)An extension of entity-relationship diagramming
D)The process of analyzing key-strokes with the four-click rule to minimize printed output
E)The study of three-tiered client-server architecture for interface connections between the various tiers and servers

Answer 1

A

Question 2

Navigation design,input design and output design are _____________

A)Loosely coupled
B)Not related
C)Cohesive
D)Incidentally coupled
E)Tightly coupled

Answer 2

E

Question 3

The three fundamental parts to a user interface design are:

A)Input mechanism, the internal processing and the output mechanism
B)Input mechanism, navigation mechanism and the output mechanism
C)Entities, attributes and relationships
D)Processes, data flows and data stores
E)Entities, triggers, and processes

Answer 3

B

Question 4

HCI focuses on:

A)Making calculations faster by using high speed memory for calculations
B)Compressing input to better utilize memory
C)Handling common input errors
D)Improving the interactions between users and computers
E)Normalizing input into third normal form

Question 5

Professional HCI designers __________

A)Are certified by the National Association of HCI (NAHCI)association
B)Are licensed by the National Association of HCI (NAHCI)professionals
C)Specialize in applying design processes to the creation of graphical user interfaces
D)Are HTML experts specializing in web design and implementation
E)More than one of the above

Question 6

Menus and buttons might be part of the ____________ portion of the user interface design.

A)Input mechanism
B)Navigation mechanism
C)Output mechanism
D)Report mechanism
E)Structure formation

Question 7

The standard screen layout has:

A)Top area for navigation; middle area for user's work; bottom area for status
B)Top area for navigation; middle area for status; bottom area for calculations
C)Top area for status; middle area for user's work; bottom area for navigation
D)Top area for identification (name); middle area for attributes; bottom area for summary
E)Top area for menu items; middle area for buttons and controls; bottom area for user's work

Question 8

User and/or system interface design may have been first discussed ____________________

A)In the Waterfall methodology
B)In the economic feasibility analysis
C)In the process modeling process
D)In the data modeling process
E)In the nonfunctional requirements of creating the system proposal

Question 9

This system design element defines the way in which the users will interact with the system and the nature of the inputs and outputs that the system accepts and produces.

A)Pagination control
B)Hierarchical structure
C)Input-processing-output (IPO)chart
D)User interface design
E)Gantt chart

Question 10

GUI is the acronym for ______________

A)Golden user interface (award given by the International Society of Web Designer)
B)Graphical User Interface
C)Guaranteed Usability Interaction
D)Graphical Usability Interaction
E)Gigahertz User Input

Question 11

Layout refers to:

A)The color combinations - such as red for warning messages, pastel colors for backgrounds and black (or dark colors)for screen text
B)Structure charts for prioritizing input, processing and output
C)Normalizing data models so that all entities are laid out in third normal form
D)Organizing areas of the screen or document for different purposes
E)Getting a suntan

Question 12

An interface that uses windows,icons,menus and a pointing device (mouse)is a ____

A)SUI (screen user interface)
B)GUI (graphical usability input)
C)MUI (mouse user interface)
D)GUI (graphical user interface)
E)HCI (human computer interaction)

Question 13

In many ways,user interface design is _____

A)Art
B)Tedious
C)Computer generated
D)CASE implementation
E)The most time consuming part of the analysis phase

Question 14

HCI is an acronym for:

A)Human-computer interaction
B)Hierarchical Computation Interface
C)Human-computer input
D)Hardware control interface
E)Handling common input

Question 15

Reports and web pages might be part of the _________ portion of the user interface design.

A)Input mechanism
B)Navigation mechanism
C)Output mechanism
D)Report mechanism
E)Structure formation

Question 16

The greatest problem facing experienced user interface designers is using ______________

A)Colors effectively
B)Space effectively
C)Navigation controls effectively
D)Black-and-white controls for color blind individuals
E)Menu controls

Question 17

A user interface is _________

A)Where users interact with analysts in a JAD session
B)An online forum for users for discussion and comments relating to system proposals
C)Where users interact with the system , for example: screen displays with navigation mechanisms, forms that capture data and reports generated by the system
D)An extension of use-cases
E)Carefully crafted monitoring devices that keep a log of all user on-line activities, web sites and applications that have been used and quantity of time spent.

Question 18

When using a web browser (like Internet Explorer,Google Chrome or Firefox),you will always have:

A)Input forms
B)Output reports
C)Security processes
D)Navigational controls
E)Data flows

Question 19

The user of 'forms' for adding new customers would probably be a part of the ______ portion of the user interface design.

A)Input mechanism
B)Navigation mechanism
C)Output mechanism
D)Report mechanism
E)Structure formation

Question 20

Which is NOT a user interface design principle?

A)Content awareness
B)Consistency
C)Minimize user effort
D)Aesthetics
E)Four click rule

Question 21

Systems that are used on a daily basis by many people are more likely to have:

A)More novice users
B)More beginning users
C)More experienced users
D)More white space
E)More font sizes and colors

Question 22

Which of the following is NOT true (in general)about the design of text on an interface:

A)For printed reports, san serif fonts are best
B)For screen forms, sans serif fonts are preferred
C)For screen forms, you should avoid using all capital letters (except possibly for headings)
D)For printed reports, a minimum of 10 point fonts is preferred for older users
E)For screen forms, a 12 point font is acceptable

Question 23

Which of the following is NOT true regarding the aesthetics design principle in user interface design?

A)Interfaces should be works of art
B)Interfaces need to be functional
C)Interfaces need to be inviting to use
D)In many cases, 'less is more' is true
E)Some 'white space' is valuable on forms as compared forms that are too dense

Question 24

Studies have shown that for novice or infrequent users of forms,______

A)A density of 50% to 65% is preferred
B)A density under 50% is preferred
C)A density of 80% to 100% is preferred
D)A density of 65% to 80% is preferred
E)There was no preference in the amount of white space on a form

Question 25

According to research studies,the single most important factor in making a system simple to use is: ________

A)Layout
B)Content awareness
C)Aesthetics
D)Consistency
E)User Experience

Question 26

Approximately _______ percent of men are color blind (and thus improper use of color can impair their ability to read information)

A)5%
B)10%
C)15%
D)20%
E)More than 20%

Question 27

Beginning users are more interested in:

A)Ease of use
B)Ease of learning
C)Higher density on forms
D)Bright color combinations
E)Normalization

Question 28

Using the fewest keystrokes is part of the __________ principle of user interface design.

A)Layout
B)Consistency
C)Content Awareness
D)User Experience
E)Minimal User Effort

Question 29

Which is NOT true about the content awareness design principle?

A)A date of 8/6/09 will be understood internationally
B)Drawing boxes around related items (like name / address / city / state / zip)will help users
C)Field labels should be fairly short, yet with long enough so that users can not be confused
D)Input fields should follow a logical progression that is familiar to users
E)All printed forms should have version numbers for better control

Question 30

Which of the following might be a good choice of an icon for saving on a user interface?

A)A piggy bank
B)A dollar sign
C)A computer diskette
D)A hard drive image
E)A green "S"

Question 31

Shortcuts (like ctrl-C for cut,ctrl-V for paste,ctrl-A for select all)are more valuable to:

A)Business analysts
B)Systems analysts
C)Project manager
D)Novice users
E)Experienced users

Question 32

Which is NOT true about the content awareness design principle?

A)Menus should show the where the users is
B)All areas should be clear and well defined
C)All interfaces should have titles (on the screen frame of a web page for example)
D)Field labels should be short and specific
E)Field labels should be in a dark green or a dark blue for readability

Question 33

Which design consideration refers to the ability of an interface to make the user conscious of the information it contains with the least amount of user effort?

A)Layout
B)Navigation
C)Consistency
D)Content Awareness
E)Aesthetics

Question 34

People in western nations tend to:

A)Read from top to bottom then right to left
B)Read from left to right then bottom to top
C)Read from right to left then top to bottom
D)Read from top to bottom and left to right
E)Read from bottom to top and left to right

Question 35

Designing interfaces that are pleasing to the eye is known as:

A)Layout
B)Content awareness
C)Aesthetics
D)Consistency
E)Minimal user effort

Question 36

Some systems that are used infrequently (like decision support systems)should probably emphasize:

A)Ease of learning
B)Higher user flexibility
C)Ease of use
D)More short-cut keys and built in keyboard functions
E)Organizational feasibility

Question 37

When you design the user interface with the user's level of computer experience in mind,you are using the concept of _______

A)Layout
B)Aesthetics
C)Content Awareness
D)Minimal User Effort
E)User Experience

Question 38

Which layout order for entering customer information would you likely encounter on an input form used by U.S.customers?

A)Name, street address, state, city, zipcode
B)Name, street address, city, state, zipcode
C)Name, city, state, zip, street address
D)Street address, city, state, zipcode, name
E)Name, city, state, zipcode

Question 39

Which is a poor choice when designing reports?

A)Color and patterns should be used carefully
B)Multiple fonts and font sizes should be used on different parts of the report for readability
C)Color is best used to separate and categorize items (like headings and regular text)
D)Serif fonts are better for printed reports
E)Some 'white space' is beneficial (especially for infrequent users)

Question 40

The concept of having some blank areas on an interface is called __________

A)Content awareness
B)Minimal user effort
C)White space
D)Density
E)Normalization

Question 41

Typically,the second step in the user interface design process is:

A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)

Question 42

Typically,the fourth step in the user interface design process is:

A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)

Question 43

Typically,the fifth step in the user interface design process is:

A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)

Question 44

On an ISD (Interface Structure Design),there may be

A)An interface structure on one tree linked to another interface structure on another tree
B)An exceptions interface that stands alone
C)A one-to-one (1:1)relationship between the basic element and the interface structure
D)A completeness violation if an interface structure on one tree is linked to another tree interface structure
E)A minimal user effort violation if the tree has more than seven trunks

Question 45

Typically,the third step in the user interface design process is:

A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)

Question 46

In an ISD (Interface Structure Design),a common approach is to draw numbered boxes in a tree-type structure.This structure indicates ________

A)A strict hierarchy of parent / child processes (as shown on Level 0 / Level 1 and Level 2 DFDs)
B)An adherence to the use cases with all possible paths
C)A relationship between menus and submenus
D)A structural functionality as established on the use scenario
E)Commonly occurring use cases

Question 47

On an ISD (Interface Structure Design),you have a box numbered 1.3.2.2.This numbering would indicate that this box:

A)Is a submenu interface structure of the 1.3 menu
B)Is a submenu interface structure of the 3.3.2 menu
C)Is a submenu interface structure of the 1.3.2 menu
D)Is a submenu interface structure of the 1 menu
E)Is an exception processing interface structure

Question 48

Interface evaluations almost always ______________.

A)Identify improvements
B)Are conducted with other analysts in a structured walkthrough
C)Find coding errors
D)Are part of the training and implementation process
E)Cause additional scope creep in the project

Question 49

A use scenario is one commonly used ________________.

A)Path through a use case
B)Normalized ERD structure
C)Context diagram
D)Buy-in flowchart
E)Throwaway prototyping tool

Question 50

The interface structure diagram (ISD)is used to show __________

A)How all of the screens, forms, and reports used by the system are related and how the user moves from one to another
B)How all the use cases map to use scenarios
C)How all the layout meets the users requirements and solves the nonfunctional business requirements
D)The interrelationship between use cases, DFDs, ERDs and normalization
E)The flow of data from screen to screen, form to form and report to report

Question 51

The ______________ defines the basic components of the interface and how they work together to provide functionality to users.

A)User Scenario plan
B)Layout schema
C)Consistency structure design
D)Interface structure design
E)Completeness diagrams

Question 52

User interface design is a ________ step process.

A)Three
B)Four
C)Five
D)Six
E)Ten

Question 53

The ____________ defines the basic components of the interface and how they work together to provide functionality to users.

A)Use Scenario Design
B)Interface Standards Design
C)Interface Metaphor
D)Interface Structure Design
E)Interface Template Design

Question 54

Typically,the first step in the user interface design process is:

A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)

Question 55

Which is generally NOT true for interface evaluations?

A)It is iterative
B)It almost always identifies improvements
C)It generally involves users working with analysts
D)It is cyclic
E)It is built on ERDs

Question 56

In Use Scenario Development,the goal is:

A)To describe all possible use scenarios within a use case
B)To describe the most commonly occurring use scenarios
C)To accurately model all possible DFDs
D)To give complex and complete narrative descriptions of all scenarios
E)To effectively model all data flows and data models

Question 57

The basic design elements that are common across the individual screens,forms and reports within a system are ___________

A)Use Scenario Standards
B)Use Case Prototypes
C)Interface Scenario Standards
D)Interface Standards Design
E)Interface Structure Designs

Question 58

Use scenarios builds upon ___________.

A)Entity relationship diagrams
B)JAD sessions
C)PERT charts
D)Use cases
E)HIPO charts

Question 59

A _______________ is an outline of the steps that the users perform to accomplish some part of their work.

A)Step walkthrough
B)User design flow
C)Use scenario
D)Process model
E)Layout verification

Question 60

When implementing the 'minimize user effort' factor,most interface designers follow the ____.

A)Two-clicks rule
B)Three-clicks rule
C)Four-clicks rule
D)User Experience rule
E)The menu option rule

Question 61

Interface design prototyping may include:

A)Storyboards
B)HTML prototypes
C)Interface icons
D)Language prototypes
E)More than one of the above

Question 62

Which of the following is NOT true about Interface Standards Design?

A)There may be several sets of interface standards for different parts of the system
B)A data-entry screen for one application will mirror data-entry screens used in other applications in the company
C)Each individual interface may not contain all the elements in the standards
D)They may contain additional characteristics beyond the standard ones
E)They must adhere to the Use Scenario Prototypes

Question 63

From a main menu,it should only take at most _______ to perform an action.

A)Three mouse clicks or keystrokes
B)Four mouse clicks or keystrokes
C)Five mouse clicks or keystrokes
D)Six mouse clicks or keystrokes
E)Depends on the complexity of the system interface and experience of the users

Question 64

The first principle of designing navigation controls is _______.

A)It was tough to build, it should be tough to use
B)Users have attended training
C)To prevent users from making mistakes
D)See that all screens can be reached in the four-click rule
E)Build appropriate icons (like a blank page for new document or form)

Question 65

Research suggests that any one menu should contain no more than _______ items.

A)Four
B)Five
C)Six
D)Seven
E)Eight

Question 66

The most common type of navigation system today is ____________.

A)Command language prompt
B)Unix
C)Menu
D)Mouse
E)Keyboard

Question 67

Which of the following is not a common Interface Evaluation technique?

A)Interactive evaluation
B)Walk-through evaluation
C)Heuristic evaluation
D)Use scenario normalization
E)Formal usability testing

Question 68

Which is NOT a common menu type?

A)Pop-up menu
B)Drop-down menu
C)Text menu
D)Tab menu
E)Menu bars

Question 69

The ________ defines the general appearance of all screens in the information system and the paper-based forms and reports that are used in the system.

A)Interface template
B)Interface metaphor
C)Interface use prototype
D)Use scenario diagram
E)Interface structure design

Question 70

Which of the following is NOT a suggestion for preventing mistakes?

A)Label commands and actions appropriately
B)Place menu items in alphabetical order
C)Limiting choices
D)Gray-out commands that cannot be used
E)Create secondary menus when there are many similar choices on a menu

Question 71

The objective of an interface evaluation is ______.

A)To measure the processing speed of an interface design
B)To determine the database processing requirements for an interface
C)To understand how to improve the interface design
D)To get users input on colors, menu names and flexibility
E)To determine if all use cases and ERDs have been built into the interface

Question 72

Interface Icons are _____.

A)Pictures that will appear on command buttons as well as in reports and forms to highlight important information
B)Data flow arrows between the elements of an interface standards scenario
C)GUIs representing the major use cases and DFDs
D)Pictures for aesthetics within a screen system
E)More than one of the above

Question 73

When designing navigational controls,which is NOT commonly assumed?

A)That users have not read the manual
B)That users have not attended training
C)That users do not have help readily at hand
D)That users have knowledge of the system and the interface
E)That users have not read the documentation

Question 74

One strong suggestion for navigation design is:

A)Limit menu items to at most ten items
B)Color code common menu items with green (go)and red (stop)
C)Simplify recovery from mistakes (like having an undo button)
D)Lock the user's computer when a mistake has been made
E)Log all mistakes, and log the user's computer when 1000 mistakes have been made

Question 75

An _________________ is a concept from the real world that is used as a model for the computer system and defines how the interface will work.

A)Interface diagram
B)Interface metaphor
C)Interface case structure
D)Interface prototype
E)Interface silo

Question 76

The ___________ are the fundamental building blocks that the interface uses to permit user access to the underlying data of the system (e.g.,entities and data stores in the system design).

A)ERDs
B)DFDs
C)Interface metaphors
D)Interface Objects
E)Interface Templates

Question 77

It is better to make menus ______.

A)Broad and shallow
B)Narrow and deep
C)Broad and deep
D)Narrow and shallow
E)Wide and tall

Question 78

The use of a checkbook or a shopping cart is an example of a(n): _____________.

A)Interface prototype
B)Use scenario diagram
C)Interface structure design
D)Relational use design
E)Interface metaphor

Question 79

A method that lets experienced users invoke a command with keystrokes is called:

A)Keystroking
B)Hot keys
C)Master keys
D)Function jumping
E)Command line

Question 80

The two common traditional hardware devices that can be used to control the user interface are:

A)Mouse and keyboard
B)Mouse and touchpad
C)Keyboard and hard drive
D)Hard drive and touchpad
E)keyboard and touchscreen