Question 1

Which of the following conflict styles best describes Sly's response?&#10;A) playing tough&#10;B) contending&#10;C) firm compromising&#10;D) fogging&#10;E) flexible compromising

Accepted Answer

Sly's response is an example of fogging because he acknowledges Mark's statement without escalating the conflict or becoming defensive, a technique used to diffuse tension without directly addressing the complaint.

Question 2

Giving someone the silent treatment is a tactic used in which conflict style?&#10;A) forcing&#10;B) avoiding&#10;C) accommodating&#10;D) compromising&#10;E) protecting

Accepted Answer

A

Question 3

People can choose different styles of conflict based upon several important criteria. Which style of conflict would be recommended to use if the following conditions were in place: 1) the issue is important to the person; 2) the issue is important to the other person in the conflict; 3) the relationship is important to the person; 3) time pressure to address the conflict is high; 4) trust in the other person is high.

A) yielding
B) contending
C) conceding
D) withdrawing
E) problem-solving

E

Accepted Answer

Problem-solving is the recommended style of conflict when the issue is important to both parties, the relationship is valued, there is high time pressure, and trust levels are high. This approach involves collaborating with the other person to find a solution that satisfies both parties' needs, which is most effective under these conditions.

Question 4

Research on conflict styles indicates that one party's choice of style is often shapes a similar style from the other party. This finding is consistent with which other principle of conflict?&#10;A) compensation&#10;B) reciprocity&#10;C) suppression&#10;D) displacement&#10;E) issue containment

Accepted Answer

The principle of reciprocity explains how one party's behavior or choice of style in a conflict often leads to a similar response or style from the other party. This principle suggests that actions by one party tend to be mirrored or reciprocated by the other, which aligns with the research finding mentioned.

Question 5

Assume Sly responded to Mark's comment by saying instead: "Mark, I will pay half of the money back to you tomorrow, if you promise to drop the rest of what I owe you." Which conflict style would this response represent?

A) firm compromising
B) yielding
C) tacit coordination
D) protecting
E) fogging

Accepted Answer

Sly's response of offering to pay half the money back in exchange for Mark dropping the rest of the debt is an example of firm compromising. This approach involves both parties giving up something to reach a mutually acceptable solution.

Question 6

Which of the following conflict styles is known to be high on the flexibility dimension of conflict styles?&#10;A) forcing&#10;B) avoiding&#10;C) accommodating&#10;D) competing&#10;E) protecting

Accepted Answer

Accommodating is known to be high on the flexibility dimension because it involves yielding to the other's point of view or desires, showing a high level of adaptability and willingness to meet the other party's needs.

Question 7

When choosing a conflict style, people need to consider several key factors. One factor is the degree of trust in the other person. If trust in the other person is low, which of the following styles is least likely to be recommended?

A) forcing
B) contending
C) flexible compromising
D) protecting
E) withdrawing

Accepted Answer

Flexible compromising requires a certain level of trust to ensure that both parties will adhere to the agreed-upon terms, making it less suitable when trust is low.

Deck 4: Conflict Styles and Strategic Conflict Interaction