Deck 5: Recruiting

Question 1

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
Process of discovering potential candidates for actual or anticipated organizational vacancies.

Answer 1

e

Question 2

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
Workers often referred to as consultants that are not employees but do specific work at a location on or off the company's premises.

Answer 2

n

Question 3

One of the better sources for individuals who will most likely perform effectively on the job is a recommendation from a current employee.

Answer 3

True

Question 4

Given their size, large organizations with national reputations routinely use blind-box ads to fill lower-level positions.

Question 5

Employee referrals may minimize an organization's effort to diversify its workforce.

Question 6

Unfortunately, employee referrals are not an effective means of locating potential employees for hard-to-fill positions.

Question 7

Research shows that to optimize recruitment effectiveness, executive search firms work closely with college job fairs.

Question 8

Under law, an employer is permitted to seek out preferred job candidates based on non-job-related factors such as physical appearance, sex, or religious background as necessary to uphold organizational image.

Question 9

Research shows that younger workers are usually more motivated than older workers.

Question 10

The difference between a leased and a temporary employee is that a temporary employee typically remains with an organization for a longer period.

Question 11

A good recruiting program should only attract the qualified job seekers.

Question 12

One goal of recruiting is to communicate the position in such a way that job seekers respond.

Question 13

Organizations that are downsizing or not growing will need recruitment as a major human resource activity.

Question 14

The first step in recruiting for overseas positions is to define the relevant labor market.

Question 15

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
Events attended by employer representatives or recruiters with the goal of reaching qualified candidates.

Question 16

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
Limit human resource recruiters' freedom to recruit and select a candidate of their choice.

Question 17

Recruiting should take place prior to creating job descriptions in order to match the job to the talent.

Question 18

Interestingly, older workers have less absenteeism than younger employees.

Question 19

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
Typical employee of choice if a company wants to launch a technical product in a new country.

Question 20

Fortunately, internal organizational policies do not constrain a firm's recruiting efforts.

Question 21

________ are valuable in meeting short-term fluctuations in HRM needs.

Question 22

A good recruiting program encourages only ________ applicants to apply.

Question 23

Organizations open job searches to the community through advertisements, employment agencies, and college job fairs.

Question 24

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
Another name for executive search firms.

Question 25

________ is the process of discovering potential candidates for actual or anticipated organizational vacancies.

Question 26

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
A promotion-from-within concept.

Question 27

Conducting an ________ for an employee builds morale, reduces orientation and training costs, and is less costly than going outside to recruit.

Question 28

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
An advertisement that does not identify the advertising organization.

Question 29

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
May involve factors such as culture, community involvement, and corporate responsibility.

Question 30

Cost-per-hire is a metric used to evaluate the _____________ of recruiting efforts.

Question 31

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
Individuals hired by one firm and sent to work in another for a specific time.

Question 32

Management consulting firms are one form of a(n)________.

Question 33

A ________ is a citizen of the host country hired by an organization based in another country.

Question 34

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
Represent employer to prospective applicants as colleges and job fairs.

Question 35

Aggressive job candidates may set up web pages, called_________, to market themselves to firms.

Question 36

Which of the following is NOT true regarding recruiting?

A)It is fairly easy to generate a pool of qualified candidates.People always need jobs.
B)An effective recruiting process requires a significant pool of candidates from which to choose.
C)The greater the number of applicants, the better the chances of finding an individual who is best suited to the job requirements.
D)A good recruiting program should attract the qualified and discourage the unqualified.
E)Recruiting is the process of seeking sources for job candidates.

Question 37

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
An individual who lives and works in a country of which he or she is not citizen.

Question 38

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
Private employment agency specialized in middle- and top-management placements.

Question 39

_________ is a recommendation from a current employee regarding a job applicant.

Question 40

MATCHING KEY TERMS AND DEFINITIONS
a)"Headhunter" firms
b)Expatriate
c)Leased employees
d)Internal search
e)Recruiting
f)Employment brand
g)Blind-box ad
h)Employee referral
i)Generation Xers
j)Constraints on recruiting efforts
k)Executive search firm
l)Home-country national
m)Job fairs
n)Independent contractor
o)Recruiter
Recruiting technique used effectively in tight or specialized markets.

Question 41

A good recruiting program is indicated by which of the following?

A)The large number of applicants has stretched the resources and budget of HR.
B)Increased numbers of internal candidates apply for open positions.
C)More qualified applicants apply.Fewer unqualified applicants apply.
D)All applicants are encouraged to apply for jobs.
E)Recruiting is phased out for women and minority applicants.

Question 42

Employee referrals offer all of these recruiting advantages EXCEPT

A)the expense of a recruiting search can be saved.
B)an employee knows his/her reputation is at stake, and so uses good judgment in making a referral.
C)referrals use personal friendship instead of job skills as reference criteria.
D)referrals get more accurate information about their potential job.
E)referrals are more likely to stay in a job than other applicants.

Question 43

A manufacturer has difficulty hiring qualified engineers for specialized building projects.The pay and benefits are generous, but the supply of engineers with these specialized skills is small.The employer is trying to reach passive candidates.Which of these methods would be the least effective?

A)Search the hiring database for past applicants for the position.
B)Invite qualified engineers to a conference or social event.
C)Track potential candidates on social media or industry sites.
D)Provide a bonus to current employees with the same skills for referrals of qualified candidates.
E)Put the position on the manufacturer's website.

Question 44

Chelsea, director of human resources at a large resort in the Southwest, has been unable to fill the last three vacancies for day activity supervisor for senior citizens.After checking with friends who have talked to candidates and potential candidates, she found that the jobs are low paying, boring, and very stressful, compared to the same job at other resorts and activity centers in the area.Recruiting for other positions in the resort has not been a problem.What constraint is affecting her organization?

A)Organization image
B)Job attractiveness
C)Internal organizational policies
D)Government influence
E)Recruiting costs

Question 45

Which of the following is NOT a disadvantage associated with internal recruiting sources?

A)Individuals chosen internally already know the company.
B)Internal recruiting sources tend be more costly than external recruiting.
C)Internal candidates start at lower salaries than external candidates.
D)Internal recruiting sources can be dysfunctional if the company prefers less qualified internal candidates over more qualified external candidates.
E)Internal recruiting sources usually reduce the likelihood of selecting a qualified candidate.

Question 46

Evan, a recruiter, is trying to identify the different constraints that may impact his recruiting efforts.Which of the following is NOT a major constraint on recruiting efforts?

A)Organization image
B)Job attractiveness
C)Marketing mix
D)Government influence
E)Internal organizational policies

Question 47

Wei Xu is the human resources manager of a medium-sized construction company based in China.His company just signed its first multi-million dollar contract to build a hotel in India.He needs to quickly hire a site manager, one familiar with Indian customs and the language.What should he do?

A)Send a Chinese employee overseas to run the project.
B)Do a global search to find the best candidate for the job.
C)Place an ad on Monster.com listing the job opening.
D)Post a job opening placard on the job site fence.
E)Hire a host-country national who has the job qualifications.

Question 48

An upscale retailer of expensive trendy clothing and accessories caters to young adults.They have been criticized for a lack of diversity in both the corporate staff and retail sales staff and several complaints have been filed for racial and national origin discrimination.Which of the following recruiting initiatives would be least effective in hiring a more diverse workforce?

A)Work with professional, civic and educational institutions with significant minority membership.
B)Partner with organizations that have missions to serve minorities.
C)Examine pre-employment testing for adverse impact.
D)Ask current employees to refer friends and relatives.
E)Work with local transit authorities to create transit routes that make it easier for diverse neighborhoods to commute to work.

Question 49

Which of the following is NOT an advantage associated with promotions from within?

A)It encourages good individuals who are ambitious.
B)It is more costly than external recruiting.
C)It boosts employee morale.
D)It is good public relations.
E)It improves the likelihood of selecting a qualified candidate.

Question 50

Alejandro, the HR manager at North American Cabinet, Inc., needs to hire an accountant but only for a four-month period.What should he do?

A)Contact a state employment agency.
B)Contact a temporary help service.
C)Contact an executive search firm.
D)Advertise on the career section of the company website.
E)Attend the next job fair at a local university.

Question 51

Mark, an Information Technology specialist for a large firm, is at a party with some friends from college.He runs into Devon, a fellow computer science major, and says, "Why don't you come to work with us? You were at the top of the class in school and I know you've done really well with CIStems.Let's do dinner next week and I'll fill you in on opportunities." The dinner is a success.Devon starts work.Mark receives a $10,000 bonus for referring his friend.Is anything wrong with this as a recruiting activity?

A)Yes.Recruiting activities should only be performed by trained professionals.
B)Yes.This kind of nepotism causes technology failure in the long run.
C)No.This ploy to get competitive information is accepted in the Information Technology world.
D)Yes.Such actions are illegal.
E)No.Mark saved his company an expensive recruiting search and got a qualified candidate.

Question 52

Which method tends to generate more likely acceptance from applicants and once employed have a higher job survival rate?

A)Online recruiting.
B)Executive search firm.
C)Employee referral.
D)Newspaper.
E)Online posting.

Question 53

Which of the following is NOT a constraint on recruiting efforts?

A)Organizational image
B)Job attractiveness.
C)Internal organizational policies.
D)Cultural Influence.
E)Recruiting costs

Question 54

At a recent meeting of HR executives, Rico announced that his firm did not recruit.What is the most likely reason for this?

A)The organization is growing.
B)Rico's company is a not global organization.
C)Rico's firm recently lost an EEO suit.
D)There are many new jobs being created in his organization.
E)The organization is downsizing and not growing.

Question 55

Riya is the director of recruiting for a large corporation.Which of the following is a warning signal that her efforts are not effective?

A)Recruiting costs have increased 5% over the last 3 years.
B)25% of resumes are received online.
C)Riya's secretary spends more time acknowledging ad responses from qualified applicants than she did a year ago.
D)Riya's secretary spends more time acknowledging ad responses from under qualified applicants than she did a year ago.
E)The applicant pool is becoming increasingly diverse.

Question 56

Marian is the vice-president of human resources for a large manufacturing organization.She is concerned that there are 40% more unqualified applicants for jobs this year than last year.She should talk to the director of

A)recruiting.
B)training.
C)benefits.
D)employee relations.
E)location.

Question 57

Which of these are problems with employee referrals?

A)Most referrals do not accept initial job offers.
B)Use of referrals may minimize an organization's desire to add diversity to the workplace.
C)Friends cause friction in work groups.
D)Employees who are referrals have less company loyalty.
E)Bonuses are often paid to the employee for the referral.

Question 58

Which of the following is NOT a characteristic of an effective resume?

A)Printed on a quality printer
B)Use an italic font style to get the attention of the recruiter
C)Easy-to-read font style
D)Use standard job description phraseology
E)Use a font the scanner can easily read

Question 59

Successful recruiting efforts are indicated by all of these outcomes EXCEPT:

A)Turnover increases.
B)Training costs go down.
C)More job seekers know about available jobs.
D)The applicant pool is increasingly diverse.
E)More job offers are accepted when they are offered to applicants.

Question 60

A private college needs to hire a Chief Information Officer to bring the organization into the 21^st century for computer usage and technology.The human resources area has been directed to promote a current employee, but no one has the technical skills or abilities needed.These recruiting efforts are constrained by

A)organization image.
B)job attractiveness.
C)internal organizational policies.
D)government influence.
E)recruiting costs.

Question 61

Sharifa, the new chief financial officer of a Fortune 500 company, was likely located through which of the following sources?

A)Online résumé
B)Local newspaper
C)Public agency
D)"Headhunter" firm
E)Indeed.com

Question 62

Response rates to advertisements are influenced by which of the following variables?

A)Labor market conditions, ad placement, company reputation.
B)Skill level of the workforce, skill level in the organization, prestige of the journal
C)Identification of the organization, labor market conditions, the degree of specification of job requirements.
D)Salary, season, skill.
E)Identification of the organization, location of the organization, language and cultural diversity.

Question 63

The difference between an expatriate and a host-country-national can be summarized as:

A)Expatriates do not require re-location services.Host-country-nationals do.
B)Expatriates are more likely than host-country-nationals to have extensive experience with the home country headquarters.
C)Host-country-nationals are more likely to be leased employees than expatriates.
D)Expatriates are more likely to understand local markets than host-country-nationals.
E)Host-country-nationals are more likely to have language problems with local workers than expatriates.

Question 64

Dominique is not looking for a job.She went to hear a nationally known speaker with some co-workers.The speaker was sponsored by a professional organization and a competitor of her employer.At the social hour following the seminar, she met several employees of the sponsoring organization and became interested in the positive culture they described.What kind of external search is she experiencing?

A)Social recruiting.
B)Head hunters.
C)Passive recruiting.
D)Executive search.
E)Specialized job board.

Question 65

Which of the following is NOT an external recruiting source?

A)Advertisements
B)Employment agencies
C)Schools and colleges
D)Employee referrals
E)Unsolicited applicants

Question 66

Which of the following is NOT a quality that is important when looking for a job in recruiting?

A)An advanced business degree.
B)Confidence and enthusiasm.
C)Organizational skills.
D)Be technology oriented.
E)Be people-focused.

Question 67

Which of the following is NOT true regarding unsolicited applicants?

A)The number of unsolicited applicants depends on economic conditions.
B)The number of unsolicited applicants depends on the firm's reputation.
C)Unsolicited applications provide an excellent supply of stockpiled applicants.
D)Employers keep a record of unsolicited applications for only a few days if there are no current openings.
E)The number of unsolicited applicants depends on the job seeker's perception of labor market conditions.

Question 68

A major IT provider has decreased recruiting costs significantly by which of these techniques?

A)Using an online application within the company website
B)Running ads in the Wall Street Journal
C)Organizing job fairs
D)Sponsoring technology centers in high schools
E)Encouraging unsolicited applications through gaming software

Question 69

Emily is ready to get a bachelor's degree in business from a large urban university located on the East Coast.After graduation, she wants to relocate to Portland, Oregon.She has very little money available for her job search.What should she do?

A)Contact the state employment agency.
B)Look for virtual job fairs that includes employers in the Portland area.
C)Hire a consultant at a "headhunter" firm.
D)Take a trip to Portland.
E)Send unsolicited résumés to a large number of employers in Portland.

Question 70

Why do some prospective employees avoid responding to a blind box advertisement?

A)They do not want to pay the fees.
B)They fear urban congestion and crime.
C)They do not want to take the employment tests.
D)They want to avoid the publicity.
E)They are afraid their current employer may be the company placing the ad.

Question 71

An organization looking for a new executive vice president with strong financial management skills is most likely to use:

A)A blind box advertisement in the New York Times or Wall Street Journal.
B)Employee referrals.
C)Company website.
D)Executive search firms
E)Job fairs.

Question 72

Allaballa.com, an online retailer is experimenting with opening retail outlets in large cities to provide fast pick-up of some items and a few perishable or seasonable items.The three prototype stores will be open for a year before the program is re-evaluated and either extended or closed.The best staffing alternative is:

A)Public employment agency.
B)Temporary help services.
C)Independent contractors.
D)Job fairs.
E)Employee leasing.

Question 73

Which of the following is NOT true regarding state employment agencies?

A)They are public agencies that partner with the U.S.Department of Labor.
B)They assist workers receiving unemployment benefits to find employment.
C)Their services to job seekers may include assistance with career guidance and job seeking skills.
D)Examples include Adecco and Manpower.
E)Many provide employers with job analysis and community wage surveys.

Question 74

Ruth, an HR specialist in a technology firm, needs to present the benefits of online recruiting for hard-to-hire tech positions.She can use all of these examples EXCEPT

A)It will improve the quality of the applicant pool.
B)Some job boards specialize in technology careers.
C)Virtual job fairs are appealing to millennials and applicants that do not have time or money to travel.
D)Although it does not save money, it does improve response time.
E)It will improve the quality of the applicant pool.Potential applicants who are not interested will self-select out.

Question 75

Why is employee leasing increasing in popularity? Your text mentions all of these reasons EXCEPT:

A)The leasing company can train the leased employee to its specifications.
B)There are no costs associated with layoffs or discharge.
C)If a leased individual doesn't work out, the agency sends another one.
D)The leasing company pays a flat fee - no benefits, so the arrangement is cost effective.
E)Workers have greater flexibility.

Question 76

Characteristics of social media recruiting include which of the following:

A)Effective recruiting but with significantly higher cost per hire.
B)Facebook, LinkedIn and Instagram are among the least effective.
C)It's difficult to communicate organizational culture on social media.
D)Job seekers use social media sites to compare employee comments with recruiter claims.
E)Social media recruiting takes more time to produce candidates than other recruiting methods.

Question 77

Ira, a recruiter for a large non-profit, is explaining why the company uses job fairs.He gives all of these reasons EXCEPT

A)They are a good way to inform applicants about openings without letting current employees knowing they are about to be replaced.
B)Staffing the booth with employees is a good employee development experience.
C)They tend to increase online applications following the job fair.
D)They're a good way to build the organization's employment brand.
E)They are a convenient way to contact college students in the spring.

Question 78

Ajani plans to graduate from college in May.He is unsure as to how to go about his job search.What advice would you give him?

A)Prepare a thorough cover letter explaining his strengths.Do not be concerned about length.
B)Prepare a creative resume with a typeface that is unique and will stand out among the others.
C)Delete all social media accounts.They can only work against him.
D)Join professional organizations to create a professional network, even if he doesn't have a job yet.
E)Develop a short 5-minute "elevator pitch".

Question 79

The most effective external recruiting sources are:

A)Professional organizations
B)Employment agencies
C)Schools and colleges
D)Advertisements
E)It depends on the needs of the organization.

Question 80

Jane is a retired insurance agent.She now files medical claims from home for several doctor's offices.Each doctor's office pays her an arranged amount for each claim filed.They pay no taxes or benefits for Jane, just the per claim fee.What kind of worker is Jane?

A)Independent contractor.
B)Full-time.
C)Leased employee.
D)Permanent part-time.
E)Recruiter.