Deck 8: User Interface Design

Question 1

____ describes the relationship between computers and the people who use them to perform business-related tasks.

A) HCI
B) PCI
C) UI
D) PI

Answer 1

A

Question 2

Printed output is used in ____ documents, which are output documents that are later entered back into the same or another information system.

A) detail
B) output
C) turnaround
D) report

Answer 2

C

Question 3

The ____ is a control feature at the top of a data entry screen that displays the main menu options.

A) menu box
B) menu bar
C) radio bar
D) control bar

Answer 3

B

Question 4

In a data entry screen, such as that shown in the accompanying figure, a ____ can display messages or provide a place for a user to enter data.

A) text box
B) drop-down list box
C) check box
D) radio box

Question 5

In a data entry screen, such as that shown in the accompanying figure, a(n) ____ is a control feature that initiates an action such as printing a form or requesting help.

A) command button
B) option button
C) toggle button
D) radio button

Question 6

A(n) ____ produces one or more lines of output for each record processed.

A) detail report
B) exception report
C) summary report
D) all of the above

Question 7

A key physical design element is the ____, which describes how users interact with a computer system.

A) HCI
B) PCI
C) UI
D) PI

Question 8

In older systems, often the user interface mainly consisted of ____-control screens that allowed a user to send commands to the system.

A) physical
B) process
C) input
D) command

Question 9

Good user interface design is based partly on ____, which describes how people work, learn, and interact with computers.

A) aesthetics
B) interface technology
C) ergonomics
D) output security

Question 10

Interface designers can obtain data, called ____ metrics, by using software that can record and measure user interaction with a system.

A) aesthetics
B) relationship
C) ergonomic
D) usability

Question 11

In a data entry screen, such as that shown in the accompanying figure, a(n) ____ is a control feature that is used to represent on or off status and switches to the other status when clicked.

A) command button
B) option button
C) toggle button
D) radio button

Question 12

A(n) ____ displays only those records that meet a specific condition or conditions.

A) detail report
B) exception report
C) summary report
D) all of the above

Question 13

A(n) ____ is a user interface that allows users to interact with graphical objects and pointing devices.

A) HCI
B) PCI
C) UI
D) GUI

Question 14

Initial screen designs can be presented to users in the form of a(n) ____, which is a sketch that shows the general screen layout and design.

A) storyboard
B) turnaround document
C) faxback
D) output control

Question 15

Good interface design is based partly on ____, which provides the operational structure required to carry out the design objectives.

A) aesthetics
B) interface technology
C) ergonomics
D) output security

Question 16

Although the vast majority of reports are designed graphically, some systems still produce one or more ____ reports that use a character set with fixed spacing.

A) monospaced
B) character-based
C) diagrammed
D) preset

Question 17

Input ____ are templates that make it easier for users to enter data.

A) patterns
B) masks
C) legends
D) keys

Question 18

In a data entry screen, such as that shown in the accompanying figure, a ____ is a control feature that displays the current selection and, when a user clicks the arrow, a roster of available choices displays.

A) text box
B) drop-down list box
C) check box
D) dialog box

Question 19

In a data entry screen, such as that shown in the accompanying figure, a ____ is a control feature that is used to select one or more choices from a group.

A) dialog box
B) list box
C) text box
D) check box

Question 20

Good interface design is based partly on ____, which focuses on how an interface can be made attractive and easy to use.

A) aesthetics
B) interface technology
C) ergonomics
D) output security

Question 21

On a source document, the main part of the form, called the ____, usually takes up at least half of the space on the form and contains captions and areas for entering variable data.

A) instruction zone
B) authorization zone
C) body zone
D) heading zone

Question 22

____ protects privacy rights and shields an organization's proprietary data from theft or unauthorized access.

A) Aesthetics
B) Interface technology
C) Ergonomics
D) Output security

Question 23

A ____ report is a type of detail report in which a control break causes specific actions, such as printing subtotals for a group of records.

A) control break
B) stratified
C) subgroup
D) character

Question 24

When designing data entry screens, provide an on-screen instruction to let users know the date format, and provide an example if the user must enter ____.

A) verifiers
B) clones
C) separators
D) masks

Question 25

A combination check is a data validation check that ____.

A) tests data items to verify that they fall between a specified minimum and maximum value
B) identifies values that are questionable, but not necessarily wrong
C) is performed on two or more fields to ensure that they are consistent or reasonable when considered together
D) is used for mandatory data items

Question 26

For upper-level managers who often want to see total figures and do not need supporting details, a(n) ____ is appropriate.

A) detail report
B) exception report
C) summary report
D) all of the above

Question 27

Because users tend to skim a Web page, picking out individual words and sentences, Web designers must use ____ to capture and hold a user's attention.

A) batch controls
B) scannable text
C) audit trails
D) hash totals

Question 28

Companies use various output ____ methods to maintain output integrity and security.

A) ergonomic
B) aesthetic
C) control
D) detail

Question 29

Because every piece of information should be traceable back to the input data that produced it, a(n) ____ trail must be provided that records the source of each data item and when it entered the system.

A) audit
B) index
C) source
D) control

Question 30

A range check is a data validation check that ____.

A) tests data items to verify that they fall between a specified minimum and maximum value
B) identifies values that are questionable, but not necessarily wrong
C) is performed on two or more fields to ensure that they are consistent or reasonable when considered together
D) is used for mandatory data items

Question 31

Some firms use ____ facsimile to allow a customer to request a fax using e-mail, the company Web site, or by telephone.

A) automated
B) batched
C) turnaround
D) digital

Question 32

____ is often used by large firms to scan and store images of original documents to provide high-quality records management and archiving.

A) POD
B) COM
C) FBC
D) ASCII

Question 33

In most organizations, the ____ department is responsible for output control and security measures.

A) IT
B) police
C) finance
D) security

Question 34

On a source document, the ____ contains codes, identification information, numbers, and dates that are used for storing completed forms.

A) control zone
B) heading zone
C) totals zone
D) authorization zone

Question 35

A reasonableness check is a data validation check that ____.

A) tests data items to verify that they fall between a specified minimum and maximum value
B) identifies values that are questionable, but not necessarily wrong
C) is performed on two or more fields to ensure that they are consistent or reasonable when considered together
D) is used for mandatory data items

Question 36

In a source document, if totals are included on a form, they appear in the ____ zone.

A) calculated
B) control
C) totals
D) heading

Question 37

A ____ workstation is a network terminal that supports a full-featured user interface, but limits the printing or copying of data, except to certain network resources that can be monitored and controlled more easily.

A) command-line
B) prescribed
C) satellite
D) diskless

Question 38

In a well-designed detail report, a field called a(n) ____ field controls the output.

A) break
B) indexed
C) dominant
D) control

Question 39

An existence check is a data validation check that ____.

A) tests data items to verify that they fall between a specified minimum and maximum value
B) identifies values that are questionable, but not necessarily wrong
C) is performed on two or more fields to ensure that they are consistent or reasonable when considered together
D) is used for mandatory data items

Question 40

The concept that the quality of the output is only as good as the quality of the input, which sometimes is known as ____, is familiar to IT professionals, who recognize that the best time to avoid problems is when data is entered.

A) bad input, bad output (BIBO)
B) garbage in, garbage out (GIGO)
C) poor start, poor finish (PSPF)
D) weak hand, weak hold (WHWH)

Question 41

When designing an interface, to provide features that promote efficiency use default values if the majority of values in a field are the same.

Question 42

When designing a report, a sample report, which is a ____, should be prepared for users to review.

A) storyboard
B) prototype
C) form layout
D) mock-up

Question 43

After a system is operational, it is not important to monitor system usage or solicit user suggestions.

Question 44

A sequence check is a data validation check that tests to ensure a data item fits the required data type. _________________________

Question 45

An interface designer does not need to understand the underlying business functions or how the system supports individual, departmental, or enterprise goals.

Question 46

In the future, IBM believes that the interface will be based on the perspective of a computer engineer, programmer, or systems analyst rather than a user.

Question 47

According to a usability expert at IBM, a computer user has the right to ____.

A) easy-to-use instructions for understanding and utilizing a system to achieve desired goals and recover from problem situations
B) be informed clearly about all systems requirements for successfully using software or hardware
C) communicate with the technology provider and receive a thoughtful and helpful response when raising concerns
D) create a records retention policy

Question 48

Interface design should call attention to the interface, rather than facilitating design objectives.

Question 49

In today's interconnected world, output from one system often becomes input into another system. _________________________

Question 50

To develop a user-centered interface, a designer must learn to think like a user and see the system through a user's eyes.

Question 51

A data type check is a data validation check that is used when the data must be in predetermined sequence. _________________________

Question 52

User-selected help always offers assistance for the task in progress.

Question 53

To create an attractive user interface layout and design, when the user enters data that completely fills the field, move automatically to the next field.

Question 54

After a report design is approved, the design should be documented in a report analysis form, which contains information about the ____.

A) fields
B) report frequency
C) layout
D) distribution

Question 55

Podcasts are especially important for legal reasons, or where it is necessary to display a signature, date stamp, or other visual features of a document. _________________________

Question 56

Batch controls are totals used to verify online data entry. _________________________

Question 57

Which of the following is a specialized form of output?

A) Retail point-of-sale terminals that handle computer-based credit card transactions, print receipts, and update inventory records.
B) Plotters that can produce high-quality images such as blueprints, maps, and electronic circuit diagrams.
C) Special-purpose printers that can produce labels.
D) Portable, Web-connected devices that can run applications.

Question 58

Which of the following is a guideline for the design of data entry screens that are easy to learn and use?

A) restrict user access to screen locations where data is entered
B) provide a descriptive caption for every field
C) require users to type leading zeroes for numeric fields
D) display a default value when a field value will be constant for successive records

Question 59

Context-sensitive help displays information about any task when the user requests it.

Question 60

In a user-centered system, the distinction is clear between input, output, and the interface itself.

Question 61

System sign-on procedures should allow unauthorized individuals to enter the system, and users should change their passwords rarely.

Question 62

A list box displays a list of choices that a user can select and, if the list does not fit in the box, a(n) ____________________ allows the user to move through the available choices.

Question 63

A major challenge of Web-based form design is that most people read and interact differently with on-screen information compared to paper forms.

Question 64

When designing data entry screens, provide users with an opportunity to confirm the accuracy of input data before entering it.

Question 65

A(n) ____________________ control allows a user to select a date that the system will use as a field value.

Question 66

Generally, reports used by individuals at higher levels in an organization include more detail than reports used by lower-level employees.

Question 67

Although online data entry is used in specific situations, most business activity requires batch input.

Question 68

Every page in a report should include a page header, which appears at the top of the page and includes the column headings that identify the data.

Question 69

An example of Web-based output is a system that provides customized responses to product or technical questions.

Question 70

A(n) ____________________ is a specially formatted digital audio file that can be downloaded by Internet users from a variety of content providers.

Question 71

When designing an opening screen, a main form that functions as a(n) ____________________ uses command buttons that enable users to navigate the system and select from groups of related tasks.

Question 72

When designing an interface, avoid terms that come from everyday business processes and the vocabulary of a typical user; instead, select complex terms and technical jargon.

Question 73

Either a page header or a page footer, which appears at the bottom of a page, is used to display the report title and the page number.

Question 74

Data capture is the process of manually entering data into an information system, usually in the form of keystrokes or mouse clicks.

Question 75

When a system produces multiple reports, each report should have completely different design elements.

Question 76

Unless source data automation is used, manual data entry is faster and less expensive than batch input because it is performed at specified times and always when computer demand is at its lowest.

Question 77

Centering headings over maximum field widths is ideal when many of the actual values are shorter than the maximum width.

Question 78

Data entry uses an automated or manually operated device to identify source data and convert it into computer-readable form.

Question 79

On a data entry screen, a(n) ____________________ is a control feature that represents one choice in a set of options, from which users can select only one option.

Question 80

Using batch input, data entry is performed continuously.