Deck 18: Quality Phlebotomy
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Deck 18: Quality Phlebotomy
1
A blood sample collected from a nonfasting patient may result in a plasma characteristic that is called what?
A) Hemolysis
B) Icteric
C) Lipemia
D) Polycythemia
A) Hemolysis
B) Icteric
C) Lipemia
D) Polycythemia
C
2
Which of the following organizations mandates quality assurance programs?
A) AMA
B) ASCP
C) Joint Commission
D) OSHA
A) AMA
B) ASCP
C) Joint Commission
D) OSHA
C
3
Which of the following represents the major goal of total quality management (TQM) programs?
A) QA
B) QC
C) CQI
D) QP
A) QA
B) QC
C) CQI
D) QP
C
4
A blood sample collected from a patient who is standing up will have higher levels of what analyte compared to samples from a patient who is supine?
A) Albumin
B) Calcium
C) Creatinine
D) Urea
A) Albumin
B) Calcium
C) Creatinine
D) Urea
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5
For a patient on anticoagulant therapy, pressure should be held on a venipuncture site longer than normal to avoid which of the following complications?
A) Compartment syndrome
B) Hemolysis
C) Infection
D) Nerve damage
A) Compartment syndrome
B) Hemolysis
C) Infection
D) Nerve damage
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6
Before collecting any specimen, the phlebotomist should do which of the following?
A) Label the tubes with patient information.
B) Uncap collection tubes to release the vacuum.
C) Observe the needle for burrs or blunt points.
D) Ask the patient whether he has had anything to eat.
A) Label the tubes with patient information.
B) Uncap collection tubes to release the vacuum.
C) Observe the needle for burrs or blunt points.
D) Ask the patient whether he has had anything to eat.
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7
Which of the following terms refers to a QA procedure that helps spot identification errors by comparing previous results on the patient to current results?
A) Analytic variable
B) Chi-square
C) Delta check
D) Diurnal check
A) Analytic variable
B) Chi-square
C) Delta check
D) Diurnal check
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8
Which of the following medications causes a prolonged bleeding time?
A) Aspirin
B) Accutane
C) Benadryl
D) Tylenol
A) Aspirin
B) Accutane
C) Benadryl
D) Tylenol
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9
Which of the following refers to the quantitative methods used to monitor the quality of procedures to ensure accurate test results?
A) QA
B) QC
C) CQI
D) TQM
A) QA
B) QC
C) CQI
D) TQM
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10
Blood levels of which of the following often increase with age?
A) Cholesterol and triglycerides
B) Electrolytes
C) RBC and WBC counts
D) Thyroid hormones
A) Cholesterol and triglycerides
B) Electrolytes
C) RBC and WBC counts
D) Thyroid hormones
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11
Which philosophy sees the potential for improvement in every area, no matter how high the current performance level?
A) QA
B) QC
C) QP
D) TQM
A) QA
B) QC
C) QP
D) TQM
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12
A delay in reporting test results is considered what type of variable?
A) Analytic
B) Preanalytic
C) Postanalytic
D) Quality monitors
A) Analytic
B) Preanalytic
C) Postanalytic
D) Quality monitors
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13
A phlebotomist is most responsible for controlling for which of the following types of variables in test results?
A) Analytic
B) Preanalytic
C) Postanalytic
D) Quality monitors
A) Analytic
B) Preanalytic
C) Postanalytic
D) Quality monitors
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14
Which of the following refers to the entire set of approaches used by the institution to provide patient satisfaction?
A) QA
B) QC
C) CQI
D) TQM
A) QA
B) QC
C) CQI
D) TQM
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15
Improper identification of the patient is considered what type of variable?
A) Analytic
B) Preanalytic
C) Postanalytic
D) Quality monitors
A) Analytic
B) Preanalytic
C) Postanalytic
D) Quality monitors
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16
A sample drawn for which of the following requires special timing due to diurnal variation in its blood levels?
A) Cortisol
B) Hemoglobin
C) Potassium
D) Sodium
A) Cortisol
B) Hemoglobin
C) Potassium
D) Sodium
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17
What document contains information about laboratory schedules, patient preparation, and specimen handling?
A) Delta check
B) Directory of services
C) Procedure manual
D) QA manual
A) Delta check
B) Directory of services
C) Procedure manual
D) QA manual
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18
Which of the following stands for the larger set of methods used to guarantee quality patient care, including patient preparation and specimen collection and transport protocols?
A) QA
B) QC
C) CQI
D) TQM
A) QA
B) QC
C) CQI
D) TQM
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19
What document in the laboratory contains information about the principles underlying testing and other protocols?
A) Delta check
B) Floor book
C) Procedure manual
D) QA manual
A) Delta check
B) Floor book
C) Procedure manual
D) QA manual
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20
An error in machine calibration is what type of variable?
A) Analytic
B) Preanalytic
C) Postanalytic
D) Quality monitors
A) Analytic
B) Preanalytic
C) Postanalytic
D) Quality monitors
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21
Which of the following can occur in a blood sample if a patient has been suffering from prolonged diarrhea or vomiting?
A) Compartment syndrome
B) Hemoconcentration
C) Hemolysis
D) Occluded veins
A) Compartment syndrome
B) Hemoconcentration
C) Hemolysis
D) Occluded veins
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22
How often should centrifuges be calibrated?
A) Every week
B) Every month
C) Every 3 months
D) Every year
A) Every week
B) Every month
C) Every 3 months
D) Every year
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23
How often should refrigerator and freezer temperatures be recorded?
A) Hourly
B) Daily
C) Weekly
D) Monthly
A) Hourly
B) Daily
C) Weekly
D) Monthly
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24
Anxiety can increase levels of which of the following hormones?
A) Cortisol from the adrenal cortex
B) Estrogen from the ovaries
C) ADH from the pituitary gland
D) Testosterone from the testes
A) Cortisol from the adrenal cortex
B) Estrogen from the ovaries
C) ADH from the pituitary gland
D) Testosterone from the testes
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25
Values for which of the following are higher in patients living at high altitudes?
A) Cholesterol and triglycerides
B) BUN and creatinine
C) Hematocrit and hemoglobin
D) Sodium and potassium
A) Cholesterol and triglycerides
B) BUN and creatinine
C) Hematocrit and hemoglobin
D) Sodium and potassium
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26
Men have a higher level than women of which analyte?
A) Calcium
B) Glucose
C) Hemoglobin
D) Potassium
A) Calcium
B) Glucose
C) Hemoglobin
D) Potassium
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27
Values for which of the following are higher in infants than adults?
A) Cholesterol and triglycerides
B) Electrolytes
C) RBC and WBC counts
D) Thyroid hormones
A) Cholesterol and triglycerides
B) Electrolytes
C) RBC and WBC counts
D) Thyroid hormones
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