Deck 9: User Interface Design

Question 1

Typically,the third step in the user interface design process is:

A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)

Answer 1

A

Question 2

Which is generally NOT true for interface evaluations?

A)It is iterative
B)It almost always identifies improvements
C)It generally involves users working with analysts
D)It is cyclic
E)It is built on ERDs

Answer 2

E

Question 3

Which of the following might be a good choice of an icon for saving on a user interface?

A)A piggy bank
B)A dollar sign
C)A computer diskette
D)A hard drive image
E)A green "S"

Answer 3

C

Question 4

A use scenario is one commonly used ________________.

A)Path through a use case
B)Normalized ERD structure
C)Context diagram
D)Buy-in flowchart
E)Throwaway prototyping tool

Question 5

Which of the following is not a common Interface Evaluation technique?

A)Interactive evaluation
B)Walk-through evaluation
C)Heuristic evaluation
D)Use scenario normalization
E)Formal usability testing

Question 6

Use scenarios builds upon ___________.

A)Entity relationship diagrams
B)JAD sessions
C)PERT charts
D)Use cases
E)HIPO charts

Question 7

The ____________ defines the basic components of the interface and how they work together to provide functionality to users.

A)Use Scenario Design
B)Interface Standards Design
C)Interface Metaphor
D)Interface Structure Design
E)Interface Template Design

Question 8

A _______________ is an outline of the steps that the users perform to accomplish some part of their work.

A)Step walkthrough
B)User design flow
C)Use scenario
D)Process model
E)Layout verification

Question 9

Approximately _______ percent of men are color blind (and thus improper use of color can impair their ability to read information)

A)5%
B)10%
C)15%
D)20%
E)More than 20%

Question 10

In Use Scenario Development,the goal is:

A)To describe all possible use scenarios within a use case
B)To describe the most commonly occurring use scenarios
C)To accurately model all possible DFDs
D)To give complex and complete narrative descriptions of all scenarios
E)To effectively model all data flows and data models

Question 11

Which is NOT true about the content awareness design principle?

A)A date of 8/6/09 will be understood internationally
B)Drawing boxes around related items (like name / address / city / state / zip)will help users
C)Field labels should be fairly short,yet with long enough so that users can not be confused
D)Input fields should follow a logical progression that is familiar to users
E)All printed forms should have version numbers for better control

Question 12

Typically,the first step in the user interface design process is:

A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)

Question 13

The objective of an interface evaluation is ______.

A)To measure the processing speed of an interface design
B)To determine the database processing requirements for an interface
C)To understand how to improve the interface design
D)To get users input on colors,menu names and flexibility
E)To determine if all use cases and ERDs have been built into the interface

Question 14

When implementing the 'minimize user effort' factor,most interface designers follow the ____.

A)Two-clicks rule
B)Three-clicks rule
C)Four-clicks rule
D)User Experience rule
E)The menu option rule

Question 15

Typically,the second step in the user interface design process is:

A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)

Question 16

Interface evaluations almost always ______________.

A)Identify improvements
B)Are conducted with other analysts in a structured walkthrough
C)Find coding errors
D)Are part of the training and implementation process
E)Cause additional scope creep in the project

Question 17

The ______________ defines the basic components of the interface and how they work together to provide functionality to users.

A)User Scenario plan
B)Layout schema
C)Consistency structure design
D)Interface structure design
E)Completeness diagrams

Question 18

Typically,the fourth step in the user interface design process is:

A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)

Question 19

Typically,the fifth step in the user interface design process is:

A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)

Question 20

Some systems that are used infrequently (like decision support systems)should probably emphasize:

A)Ease of learning
B)Higher user flexibility
C)Ease of use
D)More short-cut keys and built in keyboard functions
E)Organizational feasibility

Question 21

This output is poor at helping users recognize precise numeric values and should be replaced by tables when precision is important.

A)Detail report
B)Summary report
C)Graphs
D)Turnaround document
E)None are poor

Question 22

It is better to make menus ______.

A)Broad and shallow
B)Narrow and deep
C)Broad and deep
D)Narrow and shallow
E)Wide and tall

Question 23

A ___________ is used when you want to verify that data fits within correct minimum and maximum values.

A)Completeness check
B)Format check
C)Range check
D)Check digit check
E)Consistency check

Question 24

There are many types of reports,they include:

A)Summary reports
B)Exception reports
C)Turnaround documents
D)graphs
E)all of these are outputs

Question 25

If the density on a single page form is too high,it might not be as effective for some users as creating a two-page form.

Question 26

Novice or infrequent users of an interface (both paper and screen)prefer interfaces with low density like under 25%.

Question 27

Which of the following is NOT a suggestion for preventing mistakes?

A)Label commands and actions appropriately
B)Place menu items in alphabetical order
C)Limiting choices
D)Gray-out commands that cannot be used
E)Create secondary menus when there are many similar choices on a menu

Question 28

One strong suggestion for navigation design is:

A)Limit menu items to at most ten items
B)Color code common menu items with green (go)and red (stop)
C)Simplify recovery from mistakes (like having an undo button)
D)Lock the user's computer when a mistake has been made
E)Log all mistakes,and log the user's computer when 1000 mistakes have been made

Question 29

This report is used when a user needs brief information on many items

A)Detail Report
B)Turnaround document
C)Exception report
D)Summary report
E)Consistency check

Question 30

Forms should have version numbers so that users,analysts and programmers can identify outdated materials.

Question 31

Space is generally at a premium on forms and reports ,thus squeezing information onto forms is considered a wise business decision.

Question 32

A ___________ is used when fields are numeric or contain coded data.

A)Completeness check
B)Format check
C)Range check
D)Check digit check
E)Consistency check

Question 33

The first principle of designing navigation controls is _______.

A)It was tough to build,it should be tough to use
B)Users have attended training
C)To prevent users from making mistakes
D)See that all screens can be reached in the four-click rule
E)Build appropriate icons (like a blank page for new document or form)

Question 34

A ___________ is used when several fields must be entered before the form can be processed.

A)Completeness check
B)Format check
C)Range check
D)Check digit check
E)Consistency check

Question 35

Aesthetics refers to designing information that can be navigated in three-clicks or less.

Question 36

A ___________ is used when all combinations of data are valid (like birth year is prior to marriage year).

A)Completeness check
B)Format check
C)Range check
D)Check digit check
E)Consistency check

Question 37

Generally headings on a paper form should be with Arial size 24 bold;the main text should be Times New Roman size 12.Subheadings should be Tahoma size 14,bold and italic and underlined.This makes a form easier to read and to delineate sections.

Question 38

When designing navigational controls,which is NOT commonly assumed?

A)That users have not read the manual
B)That users have not attended training
C)That users do not have help readily at hand
D)That users have knowledge of the system and the interface
E)That users have not read the documentation

Question 39

A ___________ is used when an extra digit is added to a coded field to make sure it the entered data is correct (like social security numbers).

A)Completeness check
B)Format check
C)Range check
D)Check digit check
E)Consistency check

Question 40

Omar has designed a paper form using 'sans serif' fonts and for his screen (or web)forms he has used 'serif' fonts.He is exercising good user interface design practices.

Question 41

If a particular form or screen is used by a cadre of experienced users very frequently (like an accounting entry system),'ease of use' should be a high priority on these system interfaces.

Question 42

User experience refers to minimizing the number of clicks or commands to go from one field to another.

Question 43

The first principle of designing navigational controls is to prevent users from making mistakes.

Question 44

Jamal is creating a user interface.He wants what he calls an 'oops' button on every screen and form (or an 'undo' button).This is a good design consideration.

Question 45

User interface design is a three-step process: (1)analyze the DFDs and use cases;(2)develop the interface diagrams;and (3)create the interface design prototype.

Question 46

When creating user interfaces,analysts should examine DFDs and use cases to see how users commonly perform various processes.

Question 47

Interface Structure Design defines the application coding structure used (such as developing prototypes in Visual Basic).

Question 48

Novices prefer user interfaces with 'ease of learning' features (like more explicit menu choices,clear directions).

Question 49

At least one study suggests that some variation be appropriate in user interface design as the study suggests that when all forms tend to look the same,it can be confusing to some users.

Question 50

Michelle is designing a series of user interfaces for a CRM system.She goes back and forth between various steps of use cases,DFDs,ERDs and JAD session notes.

Question 51

Colors have been shown to affect emotion - red for intense emotion (anger)and blue for lower emotions (drowsiness).

Question 52

When creating navigational controls,you should either not display a command that cannot be used or 'gray' it out (where it shows,but cannot be used).

Question 53

Bob is designing input screens for a re-designed system for the shipping and inventory department.For order forms,he puts Zip code first (as the database will take the zip code and look up the city and state);for receiving forms,he puts them in the order of city,then state,then zip code.His design choices will help experienced users be more productive.

Question 54

Mike is the analyst creating a report.It is easy for him to unintentionally create a biased report.

Question 55

Colors and patterns add pizzazz to a screen form and aid in its readability.

Question 56

Experienced users prefer user interfaces with 'ease of learning' features.

Question 57

Bias can be introduced into a report by the way in which lists of data are sorted.

Question 58

Interface Structures (shown with boxes in the textbook)cannot directly interface with other interface structures on other menus and submenus,only the interface structures on the same menu or submenu.

Question 59

Research shows that in an ideal world a menu should contain no more than four items and submenus should contain no fewer than six items.

Question 60

For screen forms and reports,you should use a font of at least size 12.

Question 61

Range checks will validate if the data is numeric with two decimal places.

Question 62

The online prescription order system for United Pharmacy has over twenty different forms and screens.What might be the most important design factor - and why?

Question 63

Roger has coded an error message for the online prescription ordering system for United Pharmacy.His message has tried to be 'light' and says "Hey - you can't do that - go back and change the quantity ordered".Is this a good error message? Why or why not?

Question 64

Research has shown that many detailed paper reports are not read thoroughly,not read at all,or only scanned.What should analysts do to verify the use of output reports?

Question 65

On the United Pharmacy online prescription system,the users want to build in some safeguards (like user's order too large of a quantity).If a user orders (say)500 pills of a prescription,and the limit is 100,what kinds of processing might occur?

Question 66

The payroll adjustment system is only used by experienced payroll clerks.In terms of the user interface design,what principles might be affected such a system?

Question 67

United Pharmacy is a major pharmaceutical company in Mobile Alabama.They want to go 'on-line' with an e-commerce pharmacy.Obviously,a lot of time and effort has gone into planning and analysis.They are working on the web user interface currently.They are considering the standard 'shopping cart' icon and metaphor.What others might they consider?

Question 68

An accountant likes to check a lot of specific accounts and records.What type of report might work best here - and why?

Question 69

United Pharmacy is a major pharmaceutical company in Mobile Alabama.They want to go 'on-line' with an e-commerce pharmacy.For patients ordering medications online,they need to capture the medication name (like Zocor).Why should they NOT use a textbox for this?