Deck 5: Support and Empathy: a Sustaining Presence

Question 1

Clinicians should:

A)Work to be detached and professional without showing any feelings
B)Be sure that clients know we care even if we seem saccharine and have to give fake smiles
C)Genuinely care about all of their clients and convey that to them through their behaviors
D)Not worry about the relationship because it is the clinician's skills that matter

Answer 1

C

Question 2

What are the three facets of empathy?

Answer 2

not answer

Question 3

What is inclusive cultural empathy?

Answer 3

not answer

Question 4

The term used to describe the clinician's ability to appreciate and affirm clients as people without necessarily condoning specific behaviors is:

A)Warmth and caring
B)Empathy
C)Genuineness
D)Unconditional positive regard

Question 5

A "clinical repose" includes all of the following EXCEPT:

A)Having the client lay on the couch so that he or she is comfortable
B)Creating a holding environment
C)Remaining calm and reliable
D)Exhibiting a confident manner

Question 6

Describe three effects of using clinical empathy in the clinical relationship.

Question 7

Widely held standards of conduct to which all members of a society are expected to adhere are:

A)Personal values
B)Stylistic differences
C)Societal norms
D)All of the above
E)None of the above

Question 8

Empathic failures:

A)Occur when the clinician reflects the wrong content, feeling, or meaning
B)Destroys the clinical relationship
C)Occur more frequently when the clinician and client come from different ethnic or sociocultural backgrounds
D)None of the above
E)All of the above

Question 9

According to Murphy and Dillon, "mirroring" is:

A)Reflection of content
B)Clinician and client look into an office mirror to compare expressions
C)Reflection of affect
D)The clinician matches the client's posture facial expression and movements
E)All of the above

Question 10

Genuineness means:

A)Clinicians must be totally honest.
B)Clinicians must care about their clients.
C)Clinicians should be sincere and avoid hiding behind a pretense of professionalism.
D)All of the above
E)None of the above

Question 11

Empathy:

A)Is the ability to understand the intentions, desires and beliefs of another person resulting from cognitive reasoning about the other person's state
B)Is the ability to experience sympathy toward a client's plight
C)Is the ability to put oneself in the other person's shoes
D)Is the ability to imagine what it is like to be the other person in their shoes and then shifting back to oneself to think about the other person's experience

Question 12

What are mirror neurons and how are they related to empathy?

Question 13

Giovanna tells the clinician that she is 7 weeks pregnant. She tells the clinician that it took her almost three years to get pregnant and she says she is worried that she will have a miscarriage. The clinician responds: "So it took a long time for you to get pregnant." This is an example of:

A)Empathic reflection of affect
B)Empathic reflection of content
C)Advanced empathy
D)Boilerplate empathy

Question 14

Discuss three ways clinicians can build the ability to be empathic with a wide variety of clients.

Question 15

Which of the following is TRUE?

A)Universalizing is always helpful since it is meant to decrease a client's sense of isolation.
B)The clinician should never offer additional sessions to a client since these will lead to client dependence on the clinician.
C)Providing needed resources can be a critical factor in building trust and in developing a therapeutic alliance.
D)The clinician should be available to the client 24/7 since it allows the client to feel the clinician's support and helps develop a sense of trust.