Deck 8: Operating Systems and Utility Programs

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Question
A cross-platform program is one that runs in what way?

A) only on one operating system
B) differently on every operating system
C) the same on multiple operating systems
D) differently on one operating system
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Question
Which of the following kinds of operating systems allow only one user to run one program at a time?

A) single user/single throttle
B) single user/single function
C) single user/single indexing
D) single user/single tasking
Question
With which of the following do users interact with menus and visual images such as icons, buttons, and other objects to issue commands?

A) command-line interface
B) menu-driven interface
C) performance-monitor interface
D) graphical user interface (GUI)
Question
With Windows, a warm boot can be performed in what way?

A) pressing the power button on the computer
B) clicking the Start button on the taskbar, clicking the arrow next to the Shut down button, and then clicking Restart
C) pressing the restart button on the computer
D) all of the above
Question
Which of the following is the process of starting or restarting a computer?

A) Launching
B) Loading
C) Booting
D) Keying
Question
During a cold boot on a personal computer, the POST (power-on self test) results are compared with data in which of the following chips?

A) CMOS
B) UNIX
C) BIOS
D) SCSI
Question
Which of the following kinds of software, such as operating systems and utility programs, consist of the programs that control or maintain the operations of a computer and its devices?

A) System
B) Application
C) Management
D) Program
Question
Which of the following is firmware that contains a computer's startup instructions?

A) POST
B) BIOS
C) CMOS
D) DIOS
Question
Which of the following is the core of an operating system that maintains the computer's clock, starts applications, and assigns the computer's resources, such as devices, programs, data, and information?

A) cell
B) grid
C) nexus
D) kernel
Question
<strong>  When using the interface shown in the accompanying figure, the set of instructions entered into a computer is called which of the following languages?</strong> A) window B) command C) instructional D) prompt <div style=padding-top: 35px> When using the interface shown in the accompanying figure, the set of instructions entered into a computer is called which of the following languages?

A) window
B) command
C) instructional
D) prompt
Question
Two types of system software are which of the following?

A) application software and utility programs
B) Web browsers and application software
C) operating systems and utility programs
D) operating systems and Web browsers
Question
In the latest Windows versions, which of the following consists of several files that contain the system configuration information?

A) buffer
B) driver
C) platform
D) registry
Question
Which of the following is a set of programs containing instructions that coordinate all the activities among computer hardware resources?

A) operating
B) disk-based
C) management
D) platform
Question
The BIOS executes a series of tests that check the various system components including the buses, system clock, adapter cards, RAM chips, mouse, keyboard, and drives. What is this collectively known as?

A) boot
B) preemption
C) POST
D) UNIX
Question
The operating system that a computer uses sometimes is called which of the following?

A) base
B) platform
C) index
D) boot system
Question
Smart phones and other small computing devices often use which of the following kinds of operating system?

A) single user/single tasking
B) single user/multitasking
C) multiuser
D) multiprocessing
Question
The kernel remains in memory while the computer is running. In this way, the kernel is said to be which of the following?

A) memory-resident
B) memory-linked
C) memory-based
D) memory-indexed
Question
Networks, servers, mainframes, and supercomputers allow hundreds to thousands of users to connect at the same time, and thus their operating systems are referred to as which the following?

A) single user
B) single processing
C) multiuser
D) multiprocessing
Question
Which of the following kinds of drives is the drive from which a personal computer starts?

A) origin
B) initiating
C) archive
D) boot
Question
<strong>  In an interface like the one shown in the accompanying figure, a user types commands or presses special keys on the keyboard (such as function keys or key combinations) to enter data and instructions. What is the term for this kind of interface?</strong> A) command-line interface B) menu-driven interface C) performance-monitor interface D) graphical user interface (GUI) <div style=padding-top: 35px> In an interface like the one shown in the accompanying figure, a user types commands or presses special keys on the keyboard (such as function keys or key combinations) to enter data and instructions. What is the term for this kind of interface?

A) command-line interface
B) menu-driven interface
C) performance-monitor interface
D) graphical user interface (GUI)
Question
Which of the following means the operating system automatically configures new devices as users install them?

A) Virtual memory
B) Operational buffering
C) Page logging
D) Plug and Play
Question
Which of the following is a multitasking operating system developed in the early 1970s by scientists at Bell Laboratories?

A) Linux
B) Perl
C) NetWare
D) UNIX
Question
Which of the following is a private combination of characters associated with a user name that allows access to certain computer resources?

A) folder
B) password
C) user name
D) cipher
Question
Which of the following is Microsoft's fastest, most efficient operating system to date, offering quicker application start up, built-in diagnostics, automatic recovery, improved security, and enhanced searching and organizing capabilities?

A) Windows Vista
B) Windows XP
C) Windows 2010
D) Windows 7
Question
In which of the following kinds of multitasking does the operating system interrupt a program that is executing and pass control to another program waiting to be executed?

A) preemptive
B) fault-tolerant
C) remastered
D) resident
Question
<strong>  Which of the following terms refer to an operation that the processor manages, one example of which is sending data to the printer in the accompanying figure?</strong> A) buffer B) spool C) task D) event <div style=padding-top: 35px> Which of the following terms refer to an operation that the processor manages, one example of which is sending data to the printer in the accompanying figure?

A) buffer
B) spool
C) task
D) event
Question
Which of the following kinds of computer is a computer that continues to operate when one of its components fails, ensuring that no data is lost?

A) failsafe
B) antivirus
C) immune
D) fault-tolerant
Question
Which of the following kinds of operating system supports two or more processors running programs at the same time?

A) virtual
B) indexed
C) multiprocessing
D) fault-tolerant
Question
Which of the following is a utility that allows users to display, copy, and print the contents of a graphics file?

A) graphics manager
B) JPEG utility
C) PNG player
D) image viewer
Question
<strong>  Which of the following is a segment of memory or storage, such as the disk in the accompanying figure, in which items are placed while waiting to be transferred from an input device or to an output device?</strong> A) index B) process C) throttle D) buffer <div style=padding-top: 35px> Which of the following is a segment of memory or storage, such as the disk in the accompanying figure, in which items are placed while waiting to be transferred from an input device or to an output device?

A) index
B) process
C) throttle
D) buffer
Question
The latest version of the Macintosh operating system is a multitasking operating system available only for computers manufactured by Apple. What is the name for this version?

A) Mac Safari
B) Mac OS IX
C) Mac OS X
D) Mac OS XI
Question
In Windows 7, which of the following features protects your computer from external threats?

A) Mata Hari
B) Defender
C) CIA
D) Protector
Question
Which of the following is a unique combination of characters, such as letters of the alphabet or numbers, that identifies one specific user?

A) user name
B) password
C) client
D) cycle
Question
Linux is a kind of software whose code is provided for use, modification, and redistribution. What kind of software is this?

A) open source
B) client/server
C) upgradable
D) multitasking
Question
Which of the following has as its purpose the optimization the use of random access memory (RAM)?

A) RAM performance
B) memory management
C) RAM throttling
D) random integration
Question
In this kind of memory, the operating system allocates a portion of a storage medium, usually the hard disk, to function as additional RAM. What kind of memory is this?

A) virtual
B) performance
C) device
D) managed
Question
Which of the following is a scaled-down Windows operating system designed for use on communications, entertainment, and computing devices with limited functionality?

A) UNIX
B) NetWare
C) Server 2008
D) Embedded CE
Question
Which of the following is a server operating system designed by Novell for client/server networks?

A) UNIX
B) NetWare
C) Server 2008
D) Embedded CE
Question
<strong>  As illustrated in the accompanying figure, which of the following sends documents to a buffer instead of sending them immediately to the printer?</strong> A) spooling B) buffering C) spoofing D) queueing <div style=padding-top: 35px> As illustrated in the accompanying figure, which of the following sends documents to a buffer instead of sending them immediately to the printer?

A) spooling
B) buffering
C) spoofing
D) queueing
Question
Which of the following is a Windows operating system that includes functionality, applications, and a user interface designed for specific types of smart phones?

A) Phone 7
B) NetWare
C) Server 2008
D) Embedded CE
Question
Which of the following is a utility that removes a program, as well as any associated entries in the system files?

A) application remover
B) application purger
C) uninstaller
D) antiapp utility
Question
COGNITIVE ASSESSMENT What program is used to start and shut down a computer, provide a user interface, manage programs and memory, and provide file management, among other functions?

A) an operating system
B) a file utility
C) application software
D) a system utility
Question
COGNITIVE ASSESSMENT What is another term for the operating system a computer uses?

A) system utility
B) file manager
C) platform
D) application
Question
COGNITIVE ASSESSMENT What is the first step in the startup process of a computer?

A) The processor chip resets itself and finds the ROM chips that contain the BIOS.
B) The power supply sends an electrical signal to the components in the system unit.
C) LEDs flicker on devices such as the disk drives and keyboard.
D) Instructions stored in the kernel are accessed and processed sequentially.
Question
COGNITIVE ASSESSMENT What does the booting process do?

A) starts the computer in safe mode
B) sends the computer to idle mode
C) shuts down the computer
D) starts or restarts the computer
Question
COGNITIVE ASSESSMENT What is the core of an operating system that manages memory and devices, maintains the computer's clock, starts programs, and assigns the computer's resources?

A) the kernel
B) the cylinder
C) the core
D) the BIOS
Question
COGNITIVE ASSESSMENT What is the definition of nonresident in terms of parts of the operating system?

A) programs or files that are not compatible with the operating system
B) peripheral devices whose drivers are not yet installed
C) instructions that remain on a storage medium until they are needed
D) data that remains in memory while the computer is running
Question
Which of the following is true of compressed files?

A) They are sometimes called ripped files, and they usually have a .rip extension.
B) They are sometimes called tipped files, and they usually have a .tip extension.
C) They are sometimes called slipped files, and they usually have a .slip extension.
D) They are sometimes called zipped files, and they usually have a .zip extension.
Question
COGNITIVE ASSESSMENT What is stored in the CMOS chip?

A) the operating system
B) startup instructions for the POST
C) configuration information about the computer
D) the display information, such as the screen colors and brightness
Question
Which of the following is a utility that detects and protects a computer from unauthorized intrusions?

A) personal firewall
B) antihacker
C) threat neutralizer
D) protection utility
Question
Which the following is a program placed on a computer without the user's knowledge or consent that secretly collects information about the user, often related to Web browsing habits?

A) spyware
B) a pop-up ad
C) spam
D) a filter
Question
Which of the following kinds of players is a program that allows you to view images and animation, listen to audio, and watch video files on your computer?

A) compression
B) entertainment
C) media
D) video
Question
COGNITIVE ASSESSMENT What are the two types of system software?

A) application programs and utility programs
B) operating systems and utility programs
C) operating systems and application programs
D) function programs and operating systems
Question
In the event a backup file is used, which kind of program reverses the process and returns backed up files to their original form?

A) restore
B) return
C) reversal
D) backup
Question
Which of the following kinds of file utilities shrink the size of a file(s)?

A) unit
B) file compression
C) matrix
D) conversion
Question
Which of the following is a program that removes or blocks certain items from being displayed?

A) Spyware
B) A pop-up ad
C) Spam
D) A filter
Question
COGNITIVE ASSESSMENT The POST checks the various system components during the startup process. What does POST stand for?

A) primary operating system trial
B) primary onset series trial
C) power operating system test
D) power-on self test
Question
Which of the following describes a potentially damaging computer program that affects, or infects, a computer negatively by altering the way the computer works without the user's knowledge or permission?

A) hotspot
B) file compression utility
C) virus
D) file conversion utility
Question
COGNITIVE ASSESSMENT What is the term for firmware that contains the computer's startup instructions?

A) BIOS
B) LED
C) RAM
D) ROM
Question
Which the following is a filtering program that stops pop-up ads from displaying on Web pages?

A) firewall
B) pop-up filter
C) pop-up remover
D) pop-up blocker
Question
COGNITIVE ASSESSMENT Which of the following statements is not true about device drivers?

A) Devices on a computer can share drivers.
B) A driver is a small program that tells the operating system how to communicate with a specific device.
C) When you boot a computer, the operating system loads each device's driver.
D) Plug and play means the operating system loads the necessary drivers when you install a new device.
Question
COGNITIVE ASSESSMENT What can you use to identify a problem with resources so that you can try to resolve any problems?

A) a system check
B) a performance monitor
C) a utility manager
D) an efficiency test
Question
COGNITIVE ASSESSMENT Which of the following is not something typically fixed or added during an automatic update?

A) the effects of a virus
B) access to expanded components
C) modifications to device drivers
D) updates to application software
Question
COGNITIVE ASSESSMENT What is the definition of a fault-tolerant computer?

A) a computer that runs a spell checker program automatically
B) a computer with a firewall and other antivirus and security systems
C) a computer that backs up its system automatically to ensure if it fails the data and programs are intact
D) a computer that continues to operate when one of its components fails
Question
COGNITIVE ASSESSMENT What is the term for the area of the hard disk used for virtual memory?

A) a swap file
B) a page
C) a partition
D) the cloud
Question
COGNITIVE ASSESSMENT To avoid any change of losing some or all data on a USB flash drive, in Windows, right-click the drive in the Computer window, and then click which command on the menu?

A) Remove
B) Finish
C) Eject
D) Disengage
Question
COGNITIVE ASSESSMENT What type of operating system enables a single user to work on two or more programs that reside in memory at the same time?

A) single user/multitasking
B) multiuser/multitasking
C) preemptive multitasking
D) multiprocessing
Question
COGNITIVE ASSESSMENT Which of the following statements is not true about server operating systems?

A) A server operating system organizes and coordinates how multiple users access and share resources on a network.
B) Some operating systems have network features built into them.
C) Shared resources include hardware, software, data, and information.
D) Client computers cannot function unless they are connected to the network because they cannot access an operating system.
Question
COGNITIVE ASSESSMENT What does the hibernate shut down option do?

A) saves any open documents and programs to RAM, turns off all unneeded functions, and then places the computer in a low-power state
B) shuts down the operating system so it cannot be accessed without a password
C) starts the screen saver and keeps programs and files open and ready to be accessed with the touch of a button
D) saves any open documents and programs to a hard disk before removing power from the computer
Question
COGNITIVE ASSESSMENT What happens when the computer is thrashing?

A) A hacker is attempting to circumvent antivirus software and firewalls.
B) Items are being released from being stored in memory because the processor no longer requires them.
C) The computer is exchanging data between memory and storage.
D) The operating system spends too much of its time paging, instead of executing application software.
Question
COGNITIVE ASSESSMENT Which of the following statements is not true about how the operating system coordinates tasks or jobs?

A) The processor operates at a much faster rate of speed than peripheral devices.
B) Tasks include receiving data from an input device, processing instructions, and sending information to an output device.
C) If the device is busy when it receives a task, it stores as many instructions in its memory as it can handle.
D) A multiuser operating system processes tasks on a first-come, first-served basis.
Question
COGNITIVE ASSESSMENT While waiting for devices to become idle so that they can receive additional instructions, where does the operating system place items?

A) a spool
B) a buffer
C) virtual memory
D) a queue
Question
COGNITIVE ASSESSMENT What can you use when a hard disk becomes damages and the computer cannot start from the hard disk?

A) a recovery disk
B) a system disk
C) a configuration disk
D) a backup disk
Question
COGNITIVE ASSESSMENT What is an error in a program called?

A) a germ
B) a bug
C) an error
D) a virus
Question
COGNITIVE ASSESSMENT Which Windows feature checks credentials of users to verify they have the necessary privileges to run programs.

A) the configurer
B) the registry
C) the notarizer
D) the affirmer
Question
COGNITIVE ASSESSMENT Which Windows interface that provides an enhanced visual look, additional navigation options, and animations?

A) Astria
B) Aero
C) Alexa
D) Aria
Question
COGNITIVE ASSESSMENT What is virtual memory?

A) data stored in the cloud
B) where instructions are stored while waiting for a device to become idle
C) a portion of the hard disk designated to function as additional RAM
D) data that is not stored when the computer is turned off
Question
COGNITIVE ASSESSMENT Which of the following statements is not true about user interfaces?

A) A user interface controls how you enter data and instructions.
B) A user interface instructs the computer how to display information on the screen.
C) Most computers today use a command-line interface.
D) GUI operating systems use menus and visual images such as buttons.
Question
COGNITIVE ASSESSMENT When a computer is running multiple programs concurrently, what is the program that is in the foreground called?

A) the main program
B) the open program
C) the active program
D) the primary program
Question
COGNITIVE ASSESSMENT What is the purpose of memory management?

A) to store data in the most efficient manner
B) to optimize the use of RAM
C) to start the computer and operating system quickly
D) to allocate system resources stored in ROM
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Deck 8: Operating Systems and Utility Programs
1
A cross-platform program is one that runs in what way?

A) only on one operating system
B) differently on every operating system
C) the same on multiple operating systems
D) differently on one operating system
C
2
Which of the following kinds of operating systems allow only one user to run one program at a time?

A) single user/single throttle
B) single user/single function
C) single user/single indexing
D) single user/single tasking
D
3
With which of the following do users interact with menus and visual images such as icons, buttons, and other objects to issue commands?

A) command-line interface
B) menu-driven interface
C) performance-monitor interface
D) graphical user interface (GUI)
D
4
With Windows, a warm boot can be performed in what way?

A) pressing the power button on the computer
B) clicking the Start button on the taskbar, clicking the arrow next to the Shut down button, and then clicking Restart
C) pressing the restart button on the computer
D) all of the above
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5
Which of the following is the process of starting or restarting a computer?

A) Launching
B) Loading
C) Booting
D) Keying
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6
During a cold boot on a personal computer, the POST (power-on self test) results are compared with data in which of the following chips?

A) CMOS
B) UNIX
C) BIOS
D) SCSI
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7
Which of the following kinds of software, such as operating systems and utility programs, consist of the programs that control or maintain the operations of a computer and its devices?

A) System
B) Application
C) Management
D) Program
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8
Which of the following is firmware that contains a computer's startup instructions?

A) POST
B) BIOS
C) CMOS
D) DIOS
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9
Which of the following is the core of an operating system that maintains the computer's clock, starts applications, and assigns the computer's resources, such as devices, programs, data, and information?

A) cell
B) grid
C) nexus
D) kernel
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10
<strong>  When using the interface shown in the accompanying figure, the set of instructions entered into a computer is called which of the following languages?</strong> A) window B) command C) instructional D) prompt When using the interface shown in the accompanying figure, the set of instructions entered into a computer is called which of the following languages?

A) window
B) command
C) instructional
D) prompt
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11
Two types of system software are which of the following?

A) application software and utility programs
B) Web browsers and application software
C) operating systems and utility programs
D) operating systems and Web browsers
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12
In the latest Windows versions, which of the following consists of several files that contain the system configuration information?

A) buffer
B) driver
C) platform
D) registry
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k this deck
13
Which of the following is a set of programs containing instructions that coordinate all the activities among computer hardware resources?

A) operating
B) disk-based
C) management
D) platform
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14
The BIOS executes a series of tests that check the various system components including the buses, system clock, adapter cards, RAM chips, mouse, keyboard, and drives. What is this collectively known as?

A) boot
B) preemption
C) POST
D) UNIX
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15
The operating system that a computer uses sometimes is called which of the following?

A) base
B) platform
C) index
D) boot system
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16
Smart phones and other small computing devices often use which of the following kinds of operating system?

A) single user/single tasking
B) single user/multitasking
C) multiuser
D) multiprocessing
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17
The kernel remains in memory while the computer is running. In this way, the kernel is said to be which of the following?

A) memory-resident
B) memory-linked
C) memory-based
D) memory-indexed
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18
Networks, servers, mainframes, and supercomputers allow hundreds to thousands of users to connect at the same time, and thus their operating systems are referred to as which the following?

A) single user
B) single processing
C) multiuser
D) multiprocessing
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Unlock Deck
k this deck
19
Which of the following kinds of drives is the drive from which a personal computer starts?

A) origin
B) initiating
C) archive
D) boot
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20
<strong>  In an interface like the one shown in the accompanying figure, a user types commands or presses special keys on the keyboard (such as function keys or key combinations) to enter data and instructions. What is the term for this kind of interface?</strong> A) command-line interface B) menu-driven interface C) performance-monitor interface D) graphical user interface (GUI) In an interface like the one shown in the accompanying figure, a user types commands or presses special keys on the keyboard (such as function keys or key combinations) to enter data and instructions. What is the term for this kind of interface?

A) command-line interface
B) menu-driven interface
C) performance-monitor interface
D) graphical user interface (GUI)
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21
Which of the following means the operating system automatically configures new devices as users install them?

A) Virtual memory
B) Operational buffering
C) Page logging
D) Plug and Play
Unlock Deck
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Unlock Deck
k this deck
22
Which of the following is a multitasking operating system developed in the early 1970s by scientists at Bell Laboratories?

A) Linux
B) Perl
C) NetWare
D) UNIX
Unlock Deck
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Unlock Deck
k this deck
23
Which of the following is a private combination of characters associated with a user name that allows access to certain computer resources?

A) folder
B) password
C) user name
D) cipher
Unlock Deck
Unlock for access to all 181 flashcards in this deck.
Unlock Deck
k this deck
24
Which of the following is Microsoft's fastest, most efficient operating system to date, offering quicker application start up, built-in diagnostics, automatic recovery, improved security, and enhanced searching and organizing capabilities?

A) Windows Vista
B) Windows XP
C) Windows 2010
D) Windows 7
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Unlock for access to all 181 flashcards in this deck.
Unlock Deck
k this deck
25
In which of the following kinds of multitasking does the operating system interrupt a program that is executing and pass control to another program waiting to be executed?

A) preemptive
B) fault-tolerant
C) remastered
D) resident
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26
<strong>  Which of the following terms refer to an operation that the processor manages, one example of which is sending data to the printer in the accompanying figure?</strong> A) buffer B) spool C) task D) event Which of the following terms refer to an operation that the processor manages, one example of which is sending data to the printer in the accompanying figure?

A) buffer
B) spool
C) task
D) event
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Unlock Deck
k this deck
27
Which of the following kinds of computer is a computer that continues to operate when one of its components fails, ensuring that no data is lost?

A) failsafe
B) antivirus
C) immune
D) fault-tolerant
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Unlock Deck
k this deck
28
Which of the following kinds of operating system supports two or more processors running programs at the same time?

A) virtual
B) indexed
C) multiprocessing
D) fault-tolerant
Unlock Deck
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Unlock Deck
k this deck
29
Which of the following is a utility that allows users to display, copy, and print the contents of a graphics file?

A) graphics manager
B) JPEG utility
C) PNG player
D) image viewer
Unlock Deck
Unlock for access to all 181 flashcards in this deck.
Unlock Deck
k this deck
30
<strong>  Which of the following is a segment of memory or storage, such as the disk in the accompanying figure, in which items are placed while waiting to be transferred from an input device or to an output device?</strong> A) index B) process C) throttle D) buffer Which of the following is a segment of memory or storage, such as the disk in the accompanying figure, in which items are placed while waiting to be transferred from an input device or to an output device?

A) index
B) process
C) throttle
D) buffer
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31
The latest version of the Macintosh operating system is a multitasking operating system available only for computers manufactured by Apple. What is the name for this version?

A) Mac Safari
B) Mac OS IX
C) Mac OS X
D) Mac OS XI
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32
In Windows 7, which of the following features protects your computer from external threats?

A) Mata Hari
B) Defender
C) CIA
D) Protector
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33
Which of the following is a unique combination of characters, such as letters of the alphabet or numbers, that identifies one specific user?

A) user name
B) password
C) client
D) cycle
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34
Linux is a kind of software whose code is provided for use, modification, and redistribution. What kind of software is this?

A) open source
B) client/server
C) upgradable
D) multitasking
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35
Which of the following has as its purpose the optimization the use of random access memory (RAM)?

A) RAM performance
B) memory management
C) RAM throttling
D) random integration
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36
In this kind of memory, the operating system allocates a portion of a storage medium, usually the hard disk, to function as additional RAM. What kind of memory is this?

A) virtual
B) performance
C) device
D) managed
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37
Which of the following is a scaled-down Windows operating system designed for use on communications, entertainment, and computing devices with limited functionality?

A) UNIX
B) NetWare
C) Server 2008
D) Embedded CE
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38
Which of the following is a server operating system designed by Novell for client/server networks?

A) UNIX
B) NetWare
C) Server 2008
D) Embedded CE
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39
<strong>  As illustrated in the accompanying figure, which of the following sends documents to a buffer instead of sending them immediately to the printer?</strong> A) spooling B) buffering C) spoofing D) queueing As illustrated in the accompanying figure, which of the following sends documents to a buffer instead of sending them immediately to the printer?

A) spooling
B) buffering
C) spoofing
D) queueing
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40
Which of the following is a Windows operating system that includes functionality, applications, and a user interface designed for specific types of smart phones?

A) Phone 7
B) NetWare
C) Server 2008
D) Embedded CE
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41
Which of the following is a utility that removes a program, as well as any associated entries in the system files?

A) application remover
B) application purger
C) uninstaller
D) antiapp utility
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42
COGNITIVE ASSESSMENT What program is used to start and shut down a computer, provide a user interface, manage programs and memory, and provide file management, among other functions?

A) an operating system
B) a file utility
C) application software
D) a system utility
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43
COGNITIVE ASSESSMENT What is another term for the operating system a computer uses?

A) system utility
B) file manager
C) platform
D) application
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44
COGNITIVE ASSESSMENT What is the first step in the startup process of a computer?

A) The processor chip resets itself and finds the ROM chips that contain the BIOS.
B) The power supply sends an electrical signal to the components in the system unit.
C) LEDs flicker on devices such as the disk drives and keyboard.
D) Instructions stored in the kernel are accessed and processed sequentially.
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45
COGNITIVE ASSESSMENT What does the booting process do?

A) starts the computer in safe mode
B) sends the computer to idle mode
C) shuts down the computer
D) starts or restarts the computer
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46
COGNITIVE ASSESSMENT What is the core of an operating system that manages memory and devices, maintains the computer's clock, starts programs, and assigns the computer's resources?

A) the kernel
B) the cylinder
C) the core
D) the BIOS
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47
COGNITIVE ASSESSMENT What is the definition of nonresident in terms of parts of the operating system?

A) programs or files that are not compatible with the operating system
B) peripheral devices whose drivers are not yet installed
C) instructions that remain on a storage medium until they are needed
D) data that remains in memory while the computer is running
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48
Which of the following is true of compressed files?

A) They are sometimes called ripped files, and they usually have a .rip extension.
B) They are sometimes called tipped files, and they usually have a .tip extension.
C) They are sometimes called slipped files, and they usually have a .slip extension.
D) They are sometimes called zipped files, and they usually have a .zip extension.
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49
COGNITIVE ASSESSMENT What is stored in the CMOS chip?

A) the operating system
B) startup instructions for the POST
C) configuration information about the computer
D) the display information, such as the screen colors and brightness
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50
Which of the following is a utility that detects and protects a computer from unauthorized intrusions?

A) personal firewall
B) antihacker
C) threat neutralizer
D) protection utility
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51
Which the following is a program placed on a computer without the user's knowledge or consent that secretly collects information about the user, often related to Web browsing habits?

A) spyware
B) a pop-up ad
C) spam
D) a filter
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52
Which of the following kinds of players is a program that allows you to view images and animation, listen to audio, and watch video files on your computer?

A) compression
B) entertainment
C) media
D) video
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53
COGNITIVE ASSESSMENT What are the two types of system software?

A) application programs and utility programs
B) operating systems and utility programs
C) operating systems and application programs
D) function programs and operating systems
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54
In the event a backup file is used, which kind of program reverses the process and returns backed up files to their original form?

A) restore
B) return
C) reversal
D) backup
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55
Which of the following kinds of file utilities shrink the size of a file(s)?

A) unit
B) file compression
C) matrix
D) conversion
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56
Which of the following is a program that removes or blocks certain items from being displayed?

A) Spyware
B) A pop-up ad
C) Spam
D) A filter
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57
COGNITIVE ASSESSMENT The POST checks the various system components during the startup process. What does POST stand for?

A) primary operating system trial
B) primary onset series trial
C) power operating system test
D) power-on self test
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58
Which of the following describes a potentially damaging computer program that affects, or infects, a computer negatively by altering the way the computer works without the user's knowledge or permission?

A) hotspot
B) file compression utility
C) virus
D) file conversion utility
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59
COGNITIVE ASSESSMENT What is the term for firmware that contains the computer's startup instructions?

A) BIOS
B) LED
C) RAM
D) ROM
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60
Which the following is a filtering program that stops pop-up ads from displaying on Web pages?

A) firewall
B) pop-up filter
C) pop-up remover
D) pop-up blocker
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61
COGNITIVE ASSESSMENT Which of the following statements is not true about device drivers?

A) Devices on a computer can share drivers.
B) A driver is a small program that tells the operating system how to communicate with a specific device.
C) When you boot a computer, the operating system loads each device's driver.
D) Plug and play means the operating system loads the necessary drivers when you install a new device.
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62
COGNITIVE ASSESSMENT What can you use to identify a problem with resources so that you can try to resolve any problems?

A) a system check
B) a performance monitor
C) a utility manager
D) an efficiency test
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63
COGNITIVE ASSESSMENT Which of the following is not something typically fixed or added during an automatic update?

A) the effects of a virus
B) access to expanded components
C) modifications to device drivers
D) updates to application software
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64
COGNITIVE ASSESSMENT What is the definition of a fault-tolerant computer?

A) a computer that runs a spell checker program automatically
B) a computer with a firewall and other antivirus and security systems
C) a computer that backs up its system automatically to ensure if it fails the data and programs are intact
D) a computer that continues to operate when one of its components fails
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65
COGNITIVE ASSESSMENT What is the term for the area of the hard disk used for virtual memory?

A) a swap file
B) a page
C) a partition
D) the cloud
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66
COGNITIVE ASSESSMENT To avoid any change of losing some or all data on a USB flash drive, in Windows, right-click the drive in the Computer window, and then click which command on the menu?

A) Remove
B) Finish
C) Eject
D) Disengage
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67
COGNITIVE ASSESSMENT What type of operating system enables a single user to work on two or more programs that reside in memory at the same time?

A) single user/multitasking
B) multiuser/multitasking
C) preemptive multitasking
D) multiprocessing
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68
COGNITIVE ASSESSMENT Which of the following statements is not true about server operating systems?

A) A server operating system organizes and coordinates how multiple users access and share resources on a network.
B) Some operating systems have network features built into them.
C) Shared resources include hardware, software, data, and information.
D) Client computers cannot function unless they are connected to the network because they cannot access an operating system.
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69
COGNITIVE ASSESSMENT What does the hibernate shut down option do?

A) saves any open documents and programs to RAM, turns off all unneeded functions, and then places the computer in a low-power state
B) shuts down the operating system so it cannot be accessed without a password
C) starts the screen saver and keeps programs and files open and ready to be accessed with the touch of a button
D) saves any open documents and programs to a hard disk before removing power from the computer
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70
COGNITIVE ASSESSMENT What happens when the computer is thrashing?

A) A hacker is attempting to circumvent antivirus software and firewalls.
B) Items are being released from being stored in memory because the processor no longer requires them.
C) The computer is exchanging data between memory and storage.
D) The operating system spends too much of its time paging, instead of executing application software.
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71
COGNITIVE ASSESSMENT Which of the following statements is not true about how the operating system coordinates tasks or jobs?

A) The processor operates at a much faster rate of speed than peripheral devices.
B) Tasks include receiving data from an input device, processing instructions, and sending information to an output device.
C) If the device is busy when it receives a task, it stores as many instructions in its memory as it can handle.
D) A multiuser operating system processes tasks on a first-come, first-served basis.
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72
COGNITIVE ASSESSMENT While waiting for devices to become idle so that they can receive additional instructions, where does the operating system place items?

A) a spool
B) a buffer
C) virtual memory
D) a queue
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73
COGNITIVE ASSESSMENT What can you use when a hard disk becomes damages and the computer cannot start from the hard disk?

A) a recovery disk
B) a system disk
C) a configuration disk
D) a backup disk
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74
COGNITIVE ASSESSMENT What is an error in a program called?

A) a germ
B) a bug
C) an error
D) a virus
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75
COGNITIVE ASSESSMENT Which Windows feature checks credentials of users to verify they have the necessary privileges to run programs.

A) the configurer
B) the registry
C) the notarizer
D) the affirmer
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76
COGNITIVE ASSESSMENT Which Windows interface that provides an enhanced visual look, additional navigation options, and animations?

A) Astria
B) Aero
C) Alexa
D) Aria
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77
COGNITIVE ASSESSMENT What is virtual memory?

A) data stored in the cloud
B) where instructions are stored while waiting for a device to become idle
C) a portion of the hard disk designated to function as additional RAM
D) data that is not stored when the computer is turned off
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78
COGNITIVE ASSESSMENT Which of the following statements is not true about user interfaces?

A) A user interface controls how you enter data and instructions.
B) A user interface instructs the computer how to display information on the screen.
C) Most computers today use a command-line interface.
D) GUI operating systems use menus and visual images such as buttons.
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79
COGNITIVE ASSESSMENT When a computer is running multiple programs concurrently, what is the program that is in the foreground called?

A) the main program
B) the open program
C) the active program
D) the primary program
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80
COGNITIVE ASSESSMENT What is the purpose of memory management?

A) to store data in the most efficient manner
B) to optimize the use of RAM
C) to start the computer and operating system quickly
D) to allocate system resources stored in ROM
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