Deck 5: Supporting Hard Drives and Other Storage Devices

Question 1

Sharon is troubleshooting a computer and wants to test the hard drive in another computer. Sharon removes the hard drive and notices that it does not have a SATA power connection. The connector for power is white and has four pins instead.
What type of connector will Sharon need to test the hard drive in the computer she is using?

A) eSATA connector
B) BNC connector
C) Molex connector
D) P4 power connector

Answer 1

C

Question 2

What type of RAID volume is used for fault tolerance and only requires two drives?

A) RAID 0
B) RAID 1
C) RAID 5
D) RAID 10

Answer 2

B

Question 3

Tim has an old server computer that his company uses as a backup. One of the hard drives has gone bad and needs to be replaced. The cable that the hard drive uses is not one that Tim has ever seen before, so he posts a picture of it on the company collaboration board to get help in deciding what type of hard drive he will need to order.
Identify the type of cable from the picture.

A) SATA
B) IDE
C) PATA
D) SCSI

Answer 3

D

Question 4

Terry came into work and turned on his computer. During the boot process, the computer shut down. When he tried again, the computer showed the error message, OS not found. Terry called the help desk and explained the computer issue. The help desk technician asked Terry to open the computer.
As a help desk technician, what would you have Terry check on his computer with the case cover removed?

A) SATA cable connection
B) CMOS battery
C) Properly seated RAM
D) P1 power connection

Question 5

Keion works as a freelancer creating websites and designing logos for clients. He recently had a hard drive failure and lost work for a client, and he would like to prevent the same type problem from happening again. Keion does not want to rely on a backup but would like a way to ensure that his data is safe on his computer. You recommend that he create a RAID array that will duplicate his work onto two disks.
What RAID configuration should you recommend to Keion?

A) RAID 0
B) RAID 1
C) RAID 5
D) RAID 10

Question 6

When installing a SATA hard drive, is it true or false that you need to move the jumpers on the back of the drive to instruct the computer on which hard drive is the bootable drive?

Question 7

You recently installed a new RAID controller card in a PCIe expansion slot on your computer. After setting up the controller, you transfer data from the backup you created over to the computer. When you finish the setup, you turn the computer off and return it to its normal location. When you turn the computer on, you immediately receive the error message, "RAID not found."
What might be the problem?

A) Power supply could not support the RAID controller.
B) Motherboard could not support the RAID controller.
C) Expansion card failed or became unseated.
D) Hard drives in the RAID have failed.

Question 8

You and a friend decide to watch a movie on your computer. The movie is saved on a second hard drive on your system. When you are ready to watch the movie, you can't find it on your computer. You try to locate the second hard drive, and it is no longer listed in Windows.
What might be the problem with the movie and the hard drive?

A) Video player application has crashed.
B) Hard drive has crashed.
C) Movie has been deleted.
D) Video card has crashed.

Question 9

What technology is used to assure that the logical block addressing on a solid-state drive does not always address the same physical blocks, in order to distribute write operations?

A) Wear leveling
B) SMART
C) Trimming
D) Data migration

Question 10

What command line utility can be used to repair the BCD on a Windows installation?

A) chkdsk
B) diskpart
C) dfrgui
D) bootrec

Question 11

What process writes sector markings to a hard drive?

A) Partitioning
B) High-level formatting
C) Sector provisioning
D) Low-level formatting

Question 12

Why might you want to use a RAID 0 disk configuration?

A) Improve overall disk performance
B) RAID 0 drives are less expensive than other RAID drives
C) Prevent data loss in case of a drive failure
D) RAID 0 provides an automatic disk backup

Question 13

While working on your computer, you receive the POST error, "Drive Not Recognized." You check your SATA cable to see if it is the problem, and it tests fine. You remove the hard drive and test it in a computer system known to be in good working condition and find that the hard drive is working. You can move data and check to make sure the OS files are not corrupt. You use a power supply tester to see if the voltage for the SATA power connection is correct, and the test shows the power is correct. You even check BIOS to make sure the hard drive can be recognized and find that all settings in BIOS are at default, so the system should recognize the hard drive.
What might be the problem with your hard drive system?

A) Hard drive jumpers.
B) UEFI has the wrong hard drive type.
C) Computer virus has deleted your MBR.
D) Motherboard SATA port has gone bad.

Question 14

Jessica wants to purchase a new hard drive. She wants a drive that has fast access because she will use it to edit videos on her PC. She also needs a lot of storage and wants to have at least 4 TB available to save her videos. Jessica wants to keep the cost down as much as possible possible.
What type of hard drive should Jessica purchase?

A) 5400 RPM magnetic HDD
B) 7200 RPM magnetic HDD
C) SSD HDD
D) USB HDD

Question 15

You are installing a new hard drive in a system in which the hard drive will run at 6.0Gbps.
What can you use to determine whether the SATA port no which you are connecting the drive will also run at 6.0Gbps?

A) Hard drive driver.
B) Motherboard manual.
C) All ports are standard.
D) UEFI/BIOS will provide the standard.

Question 16

What SATA standard provides a transfer rate of 3 Gb/sec?

A) SATA1
B) SATA2
C) SATA3
D) SATA3.2

Question 17

If a computer is performing slowly due to file fragmentation, what Windows tool can be utilized to rearrange fragments?

A) Computer Management
B) Defrag and Optimization tool
C) Defraggler
D) Disk Cleanup

Question 18

This morning when Paul turned on his computer at work, it would not boot. Instead, Paul reported that he heard a loud clicking noise coming from inside his computer.
What might be the problem with Paul's computer?

A) Magnetic hard drive failed.
B) SSD hard drive failed.
C) DVD drive failed.
D) Video card failed.

Question 19

During normal Windows operations, you receive a BSOD, and your computer shuts down. You restart the computer and receive the error again. You go online to check the error and see that it is an error related to reading data from virtual memory.
What hardware might cause this BSOD error?

A) RAM
B) Motherboard BIOS/UEFI
C) Processor
D) Hard drive

Question 20

If you are adding a hard drive to a system that already has a drive with Windows installed on it, what should you do?

A) Boot from the Windows setup DVD or USB to prepare the new drive.
B) Boot Windows and use Disk Management to prepare the new drive.
C) Use the BIOS setup screen to partition and format the new drive.
D) Check that the new hard drive must use the same standard as the Windows drive.

Question 21

If you receive a S.M.A.R.T. error on your computer, the hard drive has failed and must be replaced in order for the system to boot.
Is this statement true or false?

Question 22

During routine maintenance on your server, you discover that one of the hard drives on your RAID array is starting to go bad. After you replace the drive and rebuild the data, you run diagnostics on the RAID controller card with no problems, so you believe you fixed the problem. The next morning you arrive at work and discover that the RAID has completely failed. None of the disks are working. Your server is still running because you installed the OS on a non-RAID disk, but all the data is missing, and the server shows that none of your RAID disks are found.
What might be the problem with your server? (Select all that apply.)

A) Motherboard
B) CPU
C) RAM
D) RAID controller
E) Power supply

Question 28

Devon would like to install a new hard drive on his computer. Because he does not have a SATA port available on his motherboard, he has decided to purchase a NVME SSD hard drive.
How can Devon attach a NVME device to his computer? (Select all that apply.)

A) PCIe expansion card
B) U.2 port on the motherboard
C) M.2 slot on the motherboard
D) Internal USB connection