Deck 13: Coordinating Business Travel
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Deck 13: Coordinating Business Travel
1
Airlines do not restrict the size and type of bags that can be checked on a domestic flight.
False
2
Which flight class typically allows passengers to board before passengers in other classes?
A) Premium class
B) First class
C) Economy class
D) Coach class
A) Premium class
B) First class
C) Economy class
D) Coach class
B
3
Most people who travel by air are allowed to bypass airport security checkpoints.
False
4
Driving conditions and customs in most other countries are similar to those in the United States.
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5
Vaccinations may be recommended or required before traveling to certain countries.
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6
When the executive returns, the administrative assistant must brief her or him on what occurred in the office during the trip.
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7
International travelers should arrive at the airport earlier than when taking a domestic flight.
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8
Airlines have apps for smartphones that allow users to:
A) check flight status.
B) book flights.
C) update travel preferences.
D) All the above
A) check flight status.
B) book flights.
C) update travel preferences.
D) All the above
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9
An electronic receipt that represents the purchase of a seat on a specific flight is called a(n) :
A) e-ticket.
B) itinerary.
C) visa.
D) expense report.
A) e-ticket.
B) itinerary.
C) visa.
D) expense report.
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10
Copies of receipts are usually submitted to verify amounts for travel expenses.
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11
Many hotels offer special corporate rates for business travelers.
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12
While the executive is traveling, as the administrative assistant, you should either handle all matters yourself or refer them to someone else in the company.
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13
For some flights, travelers may be charged a penalty for changing to another flight or cancelling a flight.
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14
A passport is valid for 15 years from the date of issue.
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15
Business-class air travel is a level above first class.
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16
An international traveler should carry written prescriptions for medicine as well as the names and contact information for the doctors and pharmacists at home.
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17
Which of the following guidelines should you follow when staying in a hotel?
A) Do not allow strangers in your hotel room.
B) Leave valuables in a desk drawer in the hotel room rather than carrying them with you when outside the room.
C) When there is an emergency, such as a fire, you should call the front desk to ask about a proper escape route.
D) If you lose your room key, tell hotel personnel when you check out the following day.
A) Do not allow strangers in your hotel room.
B) Leave valuables in a desk drawer in the hotel room rather than carrying them with you when outside the room.
C) When there is an emergency, such as a fire, you should call the front desk to ask about a proper escape route.
D) If you lose your room key, tell hotel personnel when you check out the following day.
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18
Numerous Internet articles are available about cultural differences and business etiquette in different countries.
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19
To interact effectively with others while on an international business trip, you should always ask what you are being served during meals.
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20
To cope with the security procedures at airports, business travelers should:
A) arrive just a few minutes before flight time.
B) bring a list of prohibited items stored in checked luggage.
C) get a boarding pass before arriving at the airport.
D) Both A and C
A) arrive just a few minutes before flight time.
B) bring a list of prohibited items stored in checked luggage.
C) get a boarding pass before arriving at the airport.
D) Both A and C
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21
An administrative professional who is helping an executive prepare for international travel may have which of the following responsibilities?
A) Obtaining travel funds
B) Preparing and organizing materials for the trip
C) Checking the executive's appointments
D) All the above
A) Obtaining travel funds
B) Preparing and organizing materials for the trip
C) Checking the executive's appointments
D) All the above
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22
Match between columns
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23
A document that lists amounts spent for travel and other business-related items for a specified time period is a(n) :
A) itinerary.
B) invoice.
C) expense report.
D) reimbursement schedule.
A) itinerary.
B) invoice.
C) expense report.
D) reimbursement schedule.
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24
Typically, the most efficient method of making flight reservations is by:
A) telephone.
B) the Internet.
C) a personal visit to a travel agency.
D) using a travel club.
A) telephone.
B) the Internet.
C) a personal visit to a travel agency.
D) using a travel club.
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25
A document granted by a government that permits a traveler to enter and travel within that particular country is a(n) :
A) visa.
B) passport.
C) consulate pass.
D) itinerary.
A) visa.
B) passport.
C) consulate pass.
D) itinerary.
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26
Currency exchange rates:
A) are always the same on a given day at all locations for exchange of currency.
B) are typically better when exchanging cash for local currency than for making credit card purchases quoted in a foreign currency.
C) can vary daily.
D) Both A and C
A) are always the same on a given day at all locations for exchange of currency.
B) are typically better when exchanging cash for local currency than for making credit card purchases quoted in a foreign currency.
C) can vary daily.
D) Both A and C
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27
Which of the following are good sources of Information about countries to which you may travel?
A) Visas of the country to be visited
B) Foreign movies
C) Seminars at colleges
D) Both A and C
A) Visas of the country to be visited
B) Foreign movies
C) Seminars at colleges
D) Both A and C
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28
A document that gives travel information, such as flight arrival and departure times and hotel reservations, is a(n) :
A) passport.
B) e-ticket.
C) itinerary.
D) visa.
A) passport.
B) e-ticket.
C) itinerary.
D) visa.
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29
Your responsibilities in helping an executive prepare to travel by car may include:
A) determining the best route to follow.
B) making hotel reservations.
C) identifying restaurants along the way.
D) All the above
A) determining the best route to follow.
B) making hotel reservations.
C) identifying restaurants along the way.
D) All the above
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30
An official government document that certifies the identity and citizenship of an individual and grants the person permission to travel abroad is a(n) :
A) visa.
B) passport.
C) consulate pass.
D) itinerary.
A) visa.
B) passport.
C) consulate pass.
D) itinerary.
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31
To interact effectively with others while on an international trip you should:
A) learn the appropriate greeting for the country you will be visiting.
B) avoid speaking in the language of the foreign country unless you know it well.
C) take business cards printed with your name and your company name in English only.
D) remember that business generally is conducted more informally in other countries than it is in the United States.
A) learn the appropriate greeting for the country you will be visiting.
B) avoid speaking in the language of the foreign country unless you know it well.
C) take business cards printed with your name and your company name in English only.
D) remember that business generally is conducted more informally in other countries than it is in the United States.
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