Deck 13: Coordinating Business Travel

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Question
Airlines do not restrict the size and type of bags that can be checked on a domestic flight.
Use Space or
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Question
Which flight class typically allows passengers to board before passengers in other classes?

A) Premium class
B) First class
C) Economy class
D) Coach class
Question
Most people who travel by air are allowed to bypass airport security checkpoints.
Question
Driving conditions and customs in most other countries are similar to those in the United States.
Question
Vaccinations may be recommended or required before traveling to certain countries.
Question
When the executive returns, the administrative assistant must brief her or him on what occurred in the office during the trip.
Question
International travelers should arrive at the airport earlier than when taking a domestic flight.
Question
Airlines have apps for smartphones that allow users to:

A) check flight status.
B) book flights.
C) update travel preferences.
D) All the above
Question
An electronic receipt that represents the purchase of a seat on a specific flight is called a(n) :

A) e-ticket.
B) itinerary.
C) visa.
D) expense report.
Question
Copies of receipts are usually submitted to verify amounts for travel expenses.
Question
Many hotels offer special corporate rates for business travelers.
Question
While the executive is traveling, as the administrative assistant, you should either handle all matters yourself or refer them to someone else in the company.
Question
For some flights, travelers may be charged a penalty for changing to another flight or cancelling a flight.
Question
A passport is valid for 15 years from the date of issue.
Question
Business-class air travel is a level above first class.
Question
An international traveler should carry written prescriptions for medicine as well as the names and contact information for the doctors and pharmacists at home.
Question
Which of the following guidelines should you follow when staying in a hotel?

A) Do not allow strangers in your hotel room.
B) Leave valuables in a desk drawer in the hotel room rather than carrying them with you when outside the room.
C) When there is an emergency, such as a fire, you should call the front desk to ask about a proper escape route.
D) If you lose your room key, tell hotel personnel when you check out the following day.
Question
Numerous Internet articles are available about cultural differences and business etiquette in different countries.
Question
To interact effectively with others while on an international business trip, you should always ask what you are being served during meals.
Question
To cope with the security procedures at airports, business travelers should:

A) arrive just a few minutes before flight time.
B) bring a list of prohibited items stored in checked luggage.
C) get a boarding pass before arriving at the airport.
D) Both A and C
Question
An administrative professional who is helping an executive prepare for international travel may have which of the following responsibilities?

A) Obtaining travel funds
B) Preparing and organizing materials for the trip
C) Checking the executive's appointments
D) All the above
Question
Match between columns
A type of airline travel accommodation that is the most expensive and luxurious
frequent flyer program
A type of airline travel accommodation that is the most expensive and luxurious
kiosk
A type of airline travel accommodation that is the most expensive and luxurious
flight class
A type of airline travel accommodation that is the most expensive and luxurious
coach class
A type of airline travel accommodation that is the most expensive and luxurious
first class
A type of airline travel accommodation that is the most expensive and luxurious
smart luggage tag
A type of airline travel accommodation that is the most expensive and luxurious
travel agent
A type of airline travel accommodation that is the most expensive and luxurious
jet lag
A type of airline travel accommodation that is the most expensive and luxurious
consulate
A type of airline travel accommodation that is the most expensive and luxurious
charter service
A type of airline travel accommodation that is the most expensive and luxurious
currency
A type of airline travel accommodation that is typically the lowest-priced
frequent flyer program
A type of airline travel accommodation that is typically the lowest-priced
kiosk
A type of airline travel accommodation that is typically the lowest-priced
flight class
A type of airline travel accommodation that is typically the lowest-priced
coach class
A type of airline travel accommodation that is typically the lowest-priced
first class
A type of airline travel accommodation that is typically the lowest-priced
smart luggage tag
A type of airline travel accommodation that is typically the lowest-priced
travel agent
A type of airline travel accommodation that is typically the lowest-priced
jet lag
A type of airline travel accommodation that is typically the lowest-priced
consulate
A type of airline travel accommodation that is typically the lowest-priced
charter service
A type of airline travel accommodation that is typically the lowest-priced
currency
A person who offers advice and makes arrangements for trips for clients
frequent flyer program
A person who offers advice and makes arrangements for trips for clients
kiosk
A person who offers advice and makes arrangements for trips for clients
flight class
A person who offers advice and makes arrangements for trips for clients
coach class
A person who offers advice and makes arrangements for trips for clients
first class
A person who offers advice and makes arrangements for trips for clients
smart luggage tag
A person who offers advice and makes arrangements for trips for clients
travel agent
A person who offers advice and makes arrangements for trips for clients
jet lag
A person who offers advice and makes arrangements for trips for clients
consulate
A person who offers advice and makes arrangements for trips for clients
charter service
A person who offers advice and makes arrangements for trips for clients
currency
An office of a government in a foreign city that acts to assist and protect citizens
frequent flyer program
An office of a government in a foreign city that acts to assist and protect citizens
kiosk
An office of a government in a foreign city that acts to assist and protect citizens
flight class
An office of a government in a foreign city that acts to assist and protect citizens
coach class
An office of a government in a foreign city that acts to assist and protect citizens
first class
An office of a government in a foreign city that acts to assist and protect citizens
smart luggage tag
An office of a government in a foreign city that acts to assist and protect citizens
travel agent
An office of a government in a foreign city that acts to assist and protect citizens
jet lag
An office of a government in a foreign city that acts to assist and protect citizens
consulate
An office of a government in a foreign city that acts to assist and protect citizens
charter service
An office of a government in a foreign city that acts to assist and protect citizens
currency
A business that provides airplanes that are rented for use by an organization or individual
frequent flyer program
A business that provides airplanes that are rented for use by an organization or individual
kiosk
A business that provides airplanes that are rented for use by an organization or individual
flight class
A business that provides airplanes that are rented for use by an organization or individual
coach class
A business that provides airplanes that are rented for use by an organization or individual
first class
A business that provides airplanes that are rented for use by an organization or individual
smart luggage tag
A business that provides airplanes that are rented for use by an organization or individual
travel agent
A business that provides airplanes that are rented for use by an organization or individual
jet lag
A business that provides airplanes that are rented for use by an organization or individual
consulate
A business that provides airplanes that are rented for use by an organization or individual
charter service
A business that provides airplanes that are rented for use by an organization or individual
currency
The feeling of exhaustion following a flight through several time zones
frequent flyer program
The feeling of exhaustion following a flight through several time zones
kiosk
The feeling of exhaustion following a flight through several time zones
flight class
The feeling of exhaustion following a flight through several time zones
coach class
The feeling of exhaustion following a flight through several time zones
first class
The feeling of exhaustion following a flight through several time zones
smart luggage tag
The feeling of exhaustion following a flight through several time zones
travel agent
The feeling of exhaustion following a flight through several time zones
jet lag
The feeling of exhaustion following a flight through several time zones
consulate
The feeling of exhaustion following a flight through several time zones
charter service
The feeling of exhaustion following a flight through several time zones
currency
Items in circulation as a medium of exchange; money
frequent flyer program
Items in circulation as a medium of exchange; money
kiosk
Items in circulation as a medium of exchange; money
flight class
Items in circulation as a medium of exchange; money
coach class
Items in circulation as a medium of exchange; money
first class
Items in circulation as a medium of exchange; money
smart luggage tag
Items in circulation as a medium of exchange; money
travel agent
Items in circulation as a medium of exchange; money
jet lag
Items in circulation as a medium of exchange; money
consulate
Items in circulation as a medium of exchange; money
charter service
Items in circulation as a medium of exchange; money
currency
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
frequent flyer program
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
kiosk
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
flight class
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
coach class
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
first class
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
smart luggage tag
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
travel agent
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
jet lag
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
consulate
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
charter service
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
currency
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
frequent flyer program
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
kiosk
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
flight class
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
coach class
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
first class
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
smart luggage tag
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
travel agent
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
jet lag
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
consulate
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
charter service
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
currency
A specific type of airline travel accommodation
frequent flyer program
A specific type of airline travel accommodation
kiosk
A specific type of airline travel accommodation
flight class
A specific type of airline travel accommodation
coach class
A specific type of airline travel accommodation
first class
A specific type of airline travel accommodation
smart luggage tag
A specific type of airline travel accommodation
travel agent
A specific type of airline travel accommodation
jet lag
A specific type of airline travel accommodation
consulate
A specific type of airline travel accommodation
charter service
A specific type of airline travel accommodation
currency
Question
A document that lists amounts spent for travel and other business-related items for a specified time period is a(n) :

A) itinerary.
B) invoice.
C) expense report.
D) reimbursement schedule.
Question
Typically, the most efficient method of making flight reservations is by:

A) telephone.
B) the Internet.
C) a personal visit to a travel agency.
D) using a travel club.
Question
A document granted by a government that permits a traveler to enter and travel within that particular country is a(n) :

A) visa.
B) passport.
C) consulate pass.
D) itinerary.
Question
Currency exchange rates:

A) are always the same on a given day at all locations for exchange of currency.
B) are typically better when exchanging cash for local currency than for making credit card purchases quoted in a foreign currency.
C) can vary daily.
D) Both A and C
Question
Which of the following are good sources of Information about countries to which you may travel?

A) Visas of the country to be visited
B) Foreign movies
C) Seminars at colleges
D) Both A and C
Question
A document that gives travel information, such as flight arrival and departure times and hotel reservations, is a(n) :

A) passport.
B) e-ticket.
C) itinerary.
D) visa.
Question
Your responsibilities in helping an executive prepare to travel by car may include:

A) determining the best route to follow.
B) making hotel reservations.
C) identifying restaurants along the way.
D) All the above
Question
An official government document that certifies the identity and citizenship of an individual and grants the person permission to travel abroad is a(n) :

A) visa.
B) passport.
C) consulate pass.
D) itinerary.
Question
To interact effectively with others while on an international trip you should:

A) learn the appropriate greeting for the country you will be visiting.
B) avoid speaking in the language of the foreign country unless you know it well.
C) take business cards printed with your name and your company name in English only.
D) remember that business generally is conducted more informally in other countries than it is in the United States.
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Deck 13: Coordinating Business Travel
1
Airlines do not restrict the size and type of bags that can be checked on a domestic flight.
False
2
Which flight class typically allows passengers to board before passengers in other classes?

A) Premium class
B) First class
C) Economy class
D) Coach class
B
3
Most people who travel by air are allowed to bypass airport security checkpoints.
False
4
Driving conditions and customs in most other countries are similar to those in the United States.
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5
Vaccinations may be recommended or required before traveling to certain countries.
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6
When the executive returns, the administrative assistant must brief her or him on what occurred in the office during the trip.
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7
International travelers should arrive at the airport earlier than when taking a domestic flight.
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8
Airlines have apps for smartphones that allow users to:

A) check flight status.
B) book flights.
C) update travel preferences.
D) All the above
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k this deck
9
An electronic receipt that represents the purchase of a seat on a specific flight is called a(n) :

A) e-ticket.
B) itinerary.
C) visa.
D) expense report.
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k this deck
10
Copies of receipts are usually submitted to verify amounts for travel expenses.
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11
Many hotels offer special corporate rates for business travelers.
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12
While the executive is traveling, as the administrative assistant, you should either handle all matters yourself or refer them to someone else in the company.
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13
For some flights, travelers may be charged a penalty for changing to another flight or cancelling a flight.
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14
A passport is valid for 15 years from the date of issue.
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15
Business-class air travel is a level above first class.
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16
An international traveler should carry written prescriptions for medicine as well as the names and contact information for the doctors and pharmacists at home.
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17
Which of the following guidelines should you follow when staying in a hotel?

A) Do not allow strangers in your hotel room.
B) Leave valuables in a desk drawer in the hotel room rather than carrying them with you when outside the room.
C) When there is an emergency, such as a fire, you should call the front desk to ask about a proper escape route.
D) If you lose your room key, tell hotel personnel when you check out the following day.
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k this deck
18
Numerous Internet articles are available about cultural differences and business etiquette in different countries.
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Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
19
To interact effectively with others while on an international business trip, you should always ask what you are being served during meals.
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Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
20
To cope with the security procedures at airports, business travelers should:

A) arrive just a few minutes before flight time.
B) bring a list of prohibited items stored in checked luggage.
C) get a boarding pass before arriving at the airport.
D) Both A and C
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Unlock for access to all 31 flashcards in this deck.
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k this deck
21
An administrative professional who is helping an executive prepare for international travel may have which of the following responsibilities?

A) Obtaining travel funds
B) Preparing and organizing materials for the trip
C) Checking the executive's appointments
D) All the above
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Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
22
Match between columns
A type of airline travel accommodation that is the most expensive and luxurious
frequent flyer program
A type of airline travel accommodation that is the most expensive and luxurious
kiosk
A type of airline travel accommodation that is the most expensive and luxurious
flight class
A type of airline travel accommodation that is the most expensive and luxurious
coach class
A type of airline travel accommodation that is the most expensive and luxurious
first class
A type of airline travel accommodation that is the most expensive and luxurious
smart luggage tag
A type of airline travel accommodation that is the most expensive and luxurious
travel agent
A type of airline travel accommodation that is the most expensive and luxurious
jet lag
A type of airline travel accommodation that is the most expensive and luxurious
consulate
A type of airline travel accommodation that is the most expensive and luxurious
charter service
A type of airline travel accommodation that is the most expensive and luxurious
currency
A type of airline travel accommodation that is typically the lowest-priced
frequent flyer program
A type of airline travel accommodation that is typically the lowest-priced
kiosk
A type of airline travel accommodation that is typically the lowest-priced
flight class
A type of airline travel accommodation that is typically the lowest-priced
coach class
A type of airline travel accommodation that is typically the lowest-priced
first class
A type of airline travel accommodation that is typically the lowest-priced
smart luggage tag
A type of airline travel accommodation that is typically the lowest-priced
travel agent
A type of airline travel accommodation that is typically the lowest-priced
jet lag
A type of airline travel accommodation that is typically the lowest-priced
consulate
A type of airline travel accommodation that is typically the lowest-priced
charter service
A type of airline travel accommodation that is typically the lowest-priced
currency
A person who offers advice and makes arrangements for trips for clients
frequent flyer program
A person who offers advice and makes arrangements for trips for clients
kiosk
A person who offers advice and makes arrangements for trips for clients
flight class
A person who offers advice and makes arrangements for trips for clients
coach class
A person who offers advice and makes arrangements for trips for clients
first class
A person who offers advice and makes arrangements for trips for clients
smart luggage tag
A person who offers advice and makes arrangements for trips for clients
travel agent
A person who offers advice and makes arrangements for trips for clients
jet lag
A person who offers advice and makes arrangements for trips for clients
consulate
A person who offers advice and makes arrangements for trips for clients
charter service
A person who offers advice and makes arrangements for trips for clients
currency
An office of a government in a foreign city that acts to assist and protect citizens
frequent flyer program
An office of a government in a foreign city that acts to assist and protect citizens
kiosk
An office of a government in a foreign city that acts to assist and protect citizens
flight class
An office of a government in a foreign city that acts to assist and protect citizens
coach class
An office of a government in a foreign city that acts to assist and protect citizens
first class
An office of a government in a foreign city that acts to assist and protect citizens
smart luggage tag
An office of a government in a foreign city that acts to assist and protect citizens
travel agent
An office of a government in a foreign city that acts to assist and protect citizens
jet lag
An office of a government in a foreign city that acts to assist and protect citizens
consulate
An office of a government in a foreign city that acts to assist and protect citizens
charter service
An office of a government in a foreign city that acts to assist and protect citizens
currency
A business that provides airplanes that are rented for use by an organization or individual
frequent flyer program
A business that provides airplanes that are rented for use by an organization or individual
kiosk
A business that provides airplanes that are rented for use by an organization or individual
flight class
A business that provides airplanes that are rented for use by an organization or individual
coach class
A business that provides airplanes that are rented for use by an organization or individual
first class
A business that provides airplanes that are rented for use by an organization or individual
smart luggage tag
A business that provides airplanes that are rented for use by an organization or individual
travel agent
A business that provides airplanes that are rented for use by an organization or individual
jet lag
A business that provides airplanes that are rented for use by an organization or individual
consulate
A business that provides airplanes that are rented for use by an organization or individual
charter service
A business that provides airplanes that are rented for use by an organization or individual
currency
The feeling of exhaustion following a flight through several time zones
frequent flyer program
The feeling of exhaustion following a flight through several time zones
kiosk
The feeling of exhaustion following a flight through several time zones
flight class
The feeling of exhaustion following a flight through several time zones
coach class
The feeling of exhaustion following a flight through several time zones
first class
The feeling of exhaustion following a flight through several time zones
smart luggage tag
The feeling of exhaustion following a flight through several time zones
travel agent
The feeling of exhaustion following a flight through several time zones
jet lag
The feeling of exhaustion following a flight through several time zones
consulate
The feeling of exhaustion following a flight through several time zones
charter service
The feeling of exhaustion following a flight through several time zones
currency
Items in circulation as a medium of exchange; money
frequent flyer program
Items in circulation as a medium of exchange; money
kiosk
Items in circulation as a medium of exchange; money
flight class
Items in circulation as a medium of exchange; money
coach class
Items in circulation as a medium of exchange; money
first class
Items in circulation as a medium of exchange; money
smart luggage tag
Items in circulation as a medium of exchange; money
travel agent
Items in circulation as a medium of exchange; money
jet lag
Items in circulation as a medium of exchange; money
consulate
Items in circulation as a medium of exchange; money
charter service
Items in circulation as a medium of exchange; money
currency
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
frequent flyer program
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
kiosk
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
flight class
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
coach class
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
first class
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
smart luggage tag
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
travel agent
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
jet lag
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
consulate
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
charter service
A device that has a barcode that can be scanned or a code that can be entered online to identify the owner of an item
currency
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
frequent flyer program
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
kiosk
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
flight class
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
coach class
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
first class
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
smart luggage tag
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
travel agent
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
jet lag
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
consulate
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
charter service
An incentive plan that provides a variety of awards after the accumulation of a certain number of mileage points
currency
A specific type of airline travel accommodation
frequent flyer program
A specific type of airline travel accommodation
kiosk
A specific type of airline travel accommodation
flight class
A specific type of airline travel accommodation
coach class
A specific type of airline travel accommodation
first class
A specific type of airline travel accommodation
smart luggage tag
A specific type of airline travel accommodation
travel agent
A specific type of airline travel accommodation
jet lag
A specific type of airline travel accommodation
consulate
A specific type of airline travel accommodation
charter service
A specific type of airline travel accommodation
currency
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
23
A document that lists amounts spent for travel and other business-related items for a specified time period is a(n) :

A) itinerary.
B) invoice.
C) expense report.
D) reimbursement schedule.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
24
Typically, the most efficient method of making flight reservations is by:

A) telephone.
B) the Internet.
C) a personal visit to a travel agency.
D) using a travel club.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
25
A document granted by a government that permits a traveler to enter and travel within that particular country is a(n) :

A) visa.
B) passport.
C) consulate pass.
D) itinerary.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
26
Currency exchange rates:

A) are always the same on a given day at all locations for exchange of currency.
B) are typically better when exchanging cash for local currency than for making credit card purchases quoted in a foreign currency.
C) can vary daily.
D) Both A and C
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
27
Which of the following are good sources of Information about countries to which you may travel?

A) Visas of the country to be visited
B) Foreign movies
C) Seminars at colleges
D) Both A and C
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
28
A document that gives travel information, such as flight arrival and departure times and hotel reservations, is a(n) :

A) passport.
B) e-ticket.
C) itinerary.
D) visa.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
29
Your responsibilities in helping an executive prepare to travel by car may include:

A) determining the best route to follow.
B) making hotel reservations.
C) identifying restaurants along the way.
D) All the above
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
30
An official government document that certifies the identity and citizenship of an individual and grants the person permission to travel abroad is a(n) :

A) visa.
B) passport.
C) consulate pass.
D) itinerary.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
31
To interact effectively with others while on an international trip you should:

A) learn the appropriate greeting for the country you will be visiting.
B) avoid speaking in the language of the foreign country unless you know it well.
C) take business cards printed with your name and your company name in English only.
D) remember that business generally is conducted more informally in other countries than it is in the United States.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
locked card icon
Unlock Deck
Unlock for access to all 31 flashcards in this deck.