Deck 5: Understanding the Workplace Team
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Deck 5: Understanding the Workplace Team
1
As a team member, you should always wait to be asked to take on a role even if you recognize a task that needs to be done.
False
2
Projects are:
A) less stressful than ongoing work.
B) less predictable than ongoing work.
C) part of the normal operations of a company or unit.
D) None of the above
A) less stressful than ongoing work.
B) less predictable than ongoing work.
C) part of the normal operations of a company or unit.
D) None of the above
B
3
Effective teams allow members to:
A) train on different tasks.
B) see a smaller picture.
C) experience boredom.
D) None of the above
A) train on different tasks.
B) see a smaller picture.
C) experience boredom.
D) None of the above
A
4
Virtual teams are effective but are expensive for an organization.
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5
Leadership in some form is a natural progression in any career.
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6
The leadership style of a leader determines much of the process of the team.
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7
Virtual teams:
A) can save time.
B) can save money.
C) may consist of people in the same building.
D) All the above
A) can save time.
B) can save money.
C) may consist of people in the same building.
D) All the above
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8
For a team to be effective, each member needs to take responsibility for the team's success or failure in reaching its goals.
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9
Employees who serve on effective teams enjoy having greater responsibility.
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10
A summarizer on a team interprets ideas and gives examples so that the whole team understands the ideas better.
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11
Because of groupthink, it is important for team norms not to be followed.
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12
Cross-functional teams:
A) are composed of individuals from a particular department, like quality control.
B) have a matrix structure.
C) are usually permanent teams.
D) All the above
A) are composed of individuals from a particular department, like quality control.
B) have a matrix structure.
C) are usually permanent teams.
D) All the above
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13
All teams have one thing in common-there is a common goal, and everyone is working toward that goal.
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14
For employees, belonging to an effective team can result in:
A) more job satisfaction.
B) improved performance.
C) a greater likelihood of staying with the company.
D) All the above
A) more job satisfaction.
B) improved performance.
C) a greater likelihood of staying with the company.
D) All the above
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15
A team member should never apologize when he or she is in the wrong.
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16
Project teams are ongoing teams (their assignment does not end) .
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17
Teams in a business setting are not similar in any way to sports teams.
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18
Conflict on a team is always bad and should be avoided.
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19
Teams in an organization are rarely used but are effective.
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20
The role of vice chairperson is an informal role on a team.
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21
Not talking about the details of a project that the team is working on is an example of:
A) the storming stage.
B) an informal role.
C) a formal role.
D) a team norm.
A) the storming stage.
B) an informal role.
C) a formal role.
D) a team norm.
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22
Match between columns
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23
When members of a team perceive that another member is not doing his or her work, what is the result?
A) Storming
B) Mistrust
C) brainstorming
D) Norming
A) Storming
B) Mistrust
C) brainstorming
D) Norming
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24
What should leaders model to encourage an open, cooperative, and collaborative environment?
A) Storming
B) Norming
C) Openness
D) Groupthink
A) Storming
B) Norming
C) Openness
D) Groupthink
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25
To come up with innovative ideas, teams should try:
A) norming.
B) facilitating.
C) brainstorming.
D) performing.
A) norming.
B) facilitating.
C) brainstorming.
D) performing.
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26
In a team meeting, you should:
A) listen well to everyone.
B) demonstrate a positive attitude.
C) try to understand everyone's point of view.
D) All the above
A) listen well to everyone.
B) demonstrate a positive attitude.
C) try to understand everyone's point of view.
D) All the above
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27
To help motivate team members, leaders should:
A) establish a rapport with them.
B) use discipline.
C) apply power.
D) None of the above
A) establish a rapport with them.
B) use discipline.
C) apply power.
D) None of the above
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28
Maria is the team member who offers ideas and suggestions that help the team keep moving. Her informal role is:
A) summarizer.
B) initiator.
C) supporter.
D) clarifier.
A) summarizer.
B) initiator.
C) supporter.
D) clarifier.
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29
To visually represent a problem, help clarify points, and help yourself see an issue differently, you should use:
A) cohesion.
B) brainstorming.
C) starbursting.
D) mind mapping.
A) cohesion.
B) brainstorming.
C) starbursting.
D) mind mapping.
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30
At which stage of team development do members trust one another enough to work independently?
A) Adjourning
B) Storming
C) Performing
D) Norming
A) Adjourning
B) Storming
C) Performing
D) Norming
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31
At which stage of team development do members know each other better, listen, and appreciate what each member has to offer?
A) Norming
B) Storming
C) Adjourning
D) Forming
A) Norming
B) Storming
C) Adjourning
D) Forming
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