Deck 5: Understanding the Workplace Team

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Question
As a team member, you should always wait to be asked to take on a role even if you recognize a task that needs to be done.
Use Space or
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Question
Projects are:

A) less stressful than ongoing work.
B) less predictable than ongoing work.
C) part of the normal operations of a company or unit.
D) None of the above
Question
Effective teams allow members to:

A) train on different tasks.
B) see a smaller picture.
C) experience boredom.
D) None of the above
Question
Virtual teams are effective but are expensive for an organization.
Question
Leadership in some form is a natural progression in any career.
Question
The leadership style of a leader determines much of the process of the team.
Question
Virtual teams:

A) can save time.
B) can save money.
C) may consist of people in the same building.
D) All the above
Question
For a team to be effective, each member needs to take responsibility for the team's success or failure in reaching its goals.
Question
Employees who serve on effective teams enjoy having greater responsibility.
Question
A summarizer on a team interprets ideas and gives examples so that the whole team understands the ideas better.
Question
Because of groupthink, it is important for team norms not to be followed.
Question
Cross-functional teams:

A) are composed of individuals from a particular department, like quality control.
B) have a matrix structure.
C) are usually permanent teams.
D) All the above
Question
All teams have one thing in common-there is a common goal, and everyone is working toward that goal.
Question
For employees, belonging to an effective team can result in:

A) more job satisfaction.
B) improved performance.
C) a greater likelihood of staying with the company.
D) All the above
Question
A team member should never apologize when he or she is in the wrong.
Question
Project teams are ongoing teams (their assignment does not end) .
Question
Teams in a business setting are not similar in any way to sports teams.
Question
Conflict on a team is always bad and should be avoided.
Question
Teams in an organization are rarely used but are effective.
Question
The role of vice chairperson is an informal role on a team.
Question
Not talking about the details of a project that the team is working on is an example of:

A) the storming stage.
B) an informal role.
C) a formal role.
D) a team norm.
Question
Match between columns
A team developed for a clearly defined project with a beginning and an end
groupthink
A team developed for a clearly defined project with a beginning and an end
cross-functional team
A team developed for a clearly defined project with a beginning and an end
starbursting
A team developed for a clearly defined project with a beginning and an end
virtual team
A team developed for a clearly defined project with a beginning and an end
informal roles
A team developed for a clearly defined project with a beginning and an end
brainstorming
A team developed for a clearly defined project with a beginning and an end
cohesion
A team developed for a clearly defined project with a beginning and an end
project team
A team developed for a clearly defined project with a beginning and an end
status report
A team developed for a clearly defined project with a beginning and an end
team norms
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
groupthink
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
cross-functional team
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
starbursting
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
virtual team
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
informal roles
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
brainstorming
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
cohesion
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
project team
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
status report
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
team norms
Habits or unwritten rules of operation for a team
groupthink
Habits or unwritten rules of operation for a team
cross-functional team
Habits or unwritten rules of operation for a team
starbursting
Habits or unwritten rules of operation for a team
virtual team
Habits or unwritten rules of operation for a team
informal roles
Habits or unwritten rules of operation for a team
brainstorming
Habits or unwritten rules of operation for a team
cohesion
Habits or unwritten rules of operation for a team
project team
Habits or unwritten rules of operation for a team
status report
Habits or unwritten rules of operation for a team
team norms
A report to a supervisor on the progress of a team's activities
groupthink
A report to a supervisor on the progress of a team's activities
cross-functional team
A report to a supervisor on the progress of a team's activities
starbursting
A report to a supervisor on the progress of a team's activities
virtual team
A report to a supervisor on the progress of a team's activities
informal roles
A report to a supervisor on the progress of a team's activities
brainstorming
A report to a supervisor on the progress of a team's activities
cohesion
A report to a supervisor on the progress of a team's activities
project team
A report to a supervisor on the progress of a team's activities
status report
A report to a supervisor on the progress of a team's activities
team norms
Roles that are not assigned
groupthink
Roles that are not assigned
cross-functional team
Roles that are not assigned
starbursting
Roles that are not assigned
virtual team
Roles that are not assigned
informal roles
Roles that are not assigned
brainstorming
Roles that are not assigned
cohesion
Roles that are not assigned
project team
Roles that are not assigned
status report
Roles that are not assigned
team norms
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
groupthink
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
cross-functional team
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
starbursting
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
virtual team
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
informal roles
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
brainstorming
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
cohesion
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
project team
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
status report
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
team norms
A team composed of individuals from a number of different functional groups within an organization
groupthink
A team composed of individuals from a number of different functional groups within an organization
cross-functional team
A team composed of individuals from a number of different functional groups within an organization
starbursting
A team composed of individuals from a number of different functional groups within an organization
virtual team
A team composed of individuals from a number of different functional groups within an organization
informal roles
A team composed of individuals from a number of different functional groups within an organization
brainstorming
A team composed of individuals from a number of different functional groups within an organization
cohesion
A team composed of individuals from a number of different functional groups within an organization
project team
A team composed of individuals from a number of different functional groups within an organization
status report
A team composed of individuals from a number of different functional groups within an organization
team norms
A form of brainstorming that consists of asking questions instead of generating answers
groupthink
A form of brainstorming that consists of asking questions instead of generating answers
cross-functional team
A form of brainstorming that consists of asking questions instead of generating answers
starbursting
A form of brainstorming that consists of asking questions instead of generating answers
virtual team
A form of brainstorming that consists of asking questions instead of generating answers
informal roles
A form of brainstorming that consists of asking questions instead of generating answers
brainstorming
A form of brainstorming that consists of asking questions instead of generating answers
cohesion
A form of brainstorming that consists of asking questions instead of generating answers
project team
A form of brainstorming that consists of asking questions instead of generating answers
status report
A form of brainstorming that consists of asking questions instead of generating answers
team norms
The ability of a team to stick together and operate as one
groupthink
The ability of a team to stick together and operate as one
cross-functional team
The ability of a team to stick together and operate as one
starbursting
The ability of a team to stick together and operate as one
virtual team
The ability of a team to stick together and operate as one
informal roles
The ability of a team to stick together and operate as one
brainstorming
The ability of a team to stick together and operate as one
cohesion
The ability of a team to stick together and operate as one
project team
The ability of a team to stick together and operate as one
status report
The ability of a team to stick together and operate as one
team norms
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
groupthink
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
cross-functional team
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
starbursting
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
virtual team
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
informal roles
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
brainstorming
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
cohesion
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
project team
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
status report
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
team norms
Question
When members of a team perceive that another member is not doing his or her work, what is the result?

A) Storming
B) Mistrust
C) brainstorming
D) Norming
Question
What should leaders model to encourage an open, cooperative, and collaborative environment?

A) Storming
B) Norming
C) Openness
D) Groupthink
Question
To come up with innovative ideas, teams should try:

A) norming.
B) facilitating.
C) brainstorming.
D) performing.
Question
In a team meeting, you should:

A) listen well to everyone.
B) demonstrate a positive attitude.
C) try to understand everyone's point of view.
D) All the above
Question
To help motivate team members, leaders should:

A) establish a rapport with them.
B) use discipline.
C) apply power.
D) None of the above
Question
Maria is the team member who offers ideas and suggestions that help the team keep moving. Her informal role is:

A) summarizer.
B) initiator.
C) supporter.
D) clarifier.
Question
To visually represent a problem, help clarify points, and help yourself see an issue differently, you should use:

A) cohesion.
B) brainstorming.
C) starbursting.
D) mind mapping.
Question
At which stage of team development do members trust one another enough to work independently?

A) Adjourning
B) Storming
C) Performing
D) Norming
Question
At which stage of team development do members know each other better, listen, and appreciate what each member has to offer?

A) Norming
B) Storming
C) Adjourning
D) Forming
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Deck 5: Understanding the Workplace Team
1
As a team member, you should always wait to be asked to take on a role even if you recognize a task that needs to be done.
False
2
Projects are:

A) less stressful than ongoing work.
B) less predictable than ongoing work.
C) part of the normal operations of a company or unit.
D) None of the above
B
3
Effective teams allow members to:

A) train on different tasks.
B) see a smaller picture.
C) experience boredom.
D) None of the above
A
4
Virtual teams are effective but are expensive for an organization.
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k this deck
5
Leadership in some form is a natural progression in any career.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
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k this deck
6
The leadership style of a leader determines much of the process of the team.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
7
Virtual teams:

A) can save time.
B) can save money.
C) may consist of people in the same building.
D) All the above
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
8
For a team to be effective, each member needs to take responsibility for the team's success or failure in reaching its goals.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
9
Employees who serve on effective teams enjoy having greater responsibility.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
10
A summarizer on a team interprets ideas and gives examples so that the whole team understands the ideas better.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
11
Because of groupthink, it is important for team norms not to be followed.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
12
Cross-functional teams:

A) are composed of individuals from a particular department, like quality control.
B) have a matrix structure.
C) are usually permanent teams.
D) All the above
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
13
All teams have one thing in common-there is a common goal, and everyone is working toward that goal.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
14
For employees, belonging to an effective team can result in:

A) more job satisfaction.
B) improved performance.
C) a greater likelihood of staying with the company.
D) All the above
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
15
A team member should never apologize when he or she is in the wrong.
Unlock Deck
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k this deck
16
Project teams are ongoing teams (their assignment does not end) .
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
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k this deck
17
Teams in a business setting are not similar in any way to sports teams.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
18
Conflict on a team is always bad and should be avoided.
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Unlock for access to all 31 flashcards in this deck.
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k this deck
19
Teams in an organization are rarely used but are effective.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
20
The role of vice chairperson is an informal role on a team.
Unlock Deck
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k this deck
21
Not talking about the details of a project that the team is working on is an example of:

A) the storming stage.
B) an informal role.
C) a formal role.
D) a team norm.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
22
Match between columns
A team developed for a clearly defined project with a beginning and an end
groupthink
A team developed for a clearly defined project with a beginning and an end
cross-functional team
A team developed for a clearly defined project with a beginning and an end
starbursting
A team developed for a clearly defined project with a beginning and an end
virtual team
A team developed for a clearly defined project with a beginning and an end
informal roles
A team developed for a clearly defined project with a beginning and an end
brainstorming
A team developed for a clearly defined project with a beginning and an end
cohesion
A team developed for a clearly defined project with a beginning and an end
project team
A team developed for a clearly defined project with a beginning and an end
status report
A team developed for a clearly defined project with a beginning and an end
team norms
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
groupthink
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
cross-functional team
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
starbursting
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
virtual team
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
informal roles
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
brainstorming
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
cohesion
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
project team
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
status report
A method of discussion or problem solving where people state ideas and there is no initial criticism or evaluation
team norms
Habits or unwritten rules of operation for a team
groupthink
Habits or unwritten rules of operation for a team
cross-functional team
Habits or unwritten rules of operation for a team
starbursting
Habits or unwritten rules of operation for a team
virtual team
Habits or unwritten rules of operation for a team
informal roles
Habits or unwritten rules of operation for a team
brainstorming
Habits or unwritten rules of operation for a team
cohesion
Habits or unwritten rules of operation for a team
project team
Habits or unwritten rules of operation for a team
status report
Habits or unwritten rules of operation for a team
team norms
A report to a supervisor on the progress of a team's activities
groupthink
A report to a supervisor on the progress of a team's activities
cross-functional team
A report to a supervisor on the progress of a team's activities
starbursting
A report to a supervisor on the progress of a team's activities
virtual team
A report to a supervisor on the progress of a team's activities
informal roles
A report to a supervisor on the progress of a team's activities
brainstorming
A report to a supervisor on the progress of a team's activities
cohesion
A report to a supervisor on the progress of a team's activities
project team
A report to a supervisor on the progress of a team's activities
status report
A report to a supervisor on the progress of a team's activities
team norms
Roles that are not assigned
groupthink
Roles that are not assigned
cross-functional team
Roles that are not assigned
starbursting
Roles that are not assigned
virtual team
Roles that are not assigned
informal roles
Roles that are not assigned
brainstorming
Roles that are not assigned
cohesion
Roles that are not assigned
project team
Roles that are not assigned
status report
Roles that are not assigned
team norms
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
groupthink
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
cross-functional team
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
starbursting
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
virtual team
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
informal roles
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
brainstorming
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
cohesion
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
project team
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
status report
A team that primarily meets electronically, crossing time, distance, and organizational boundaries in order to operate
team norms
A team composed of individuals from a number of different functional groups within an organization
groupthink
A team composed of individuals from a number of different functional groups within an organization
cross-functional team
A team composed of individuals from a number of different functional groups within an organization
starbursting
A team composed of individuals from a number of different functional groups within an organization
virtual team
A team composed of individuals from a number of different functional groups within an organization
informal roles
A team composed of individuals from a number of different functional groups within an organization
brainstorming
A team composed of individuals from a number of different functional groups within an organization
cohesion
A team composed of individuals from a number of different functional groups within an organization
project team
A team composed of individuals from a number of different functional groups within an organization
status report
A team composed of individuals from a number of different functional groups within an organization
team norms
A form of brainstorming that consists of asking questions instead of generating answers
groupthink
A form of brainstorming that consists of asking questions instead of generating answers
cross-functional team
A form of brainstorming that consists of asking questions instead of generating answers
starbursting
A form of brainstorming that consists of asking questions instead of generating answers
virtual team
A form of brainstorming that consists of asking questions instead of generating answers
informal roles
A form of brainstorming that consists of asking questions instead of generating answers
brainstorming
A form of brainstorming that consists of asking questions instead of generating answers
cohesion
A form of brainstorming that consists of asking questions instead of generating answers
project team
A form of brainstorming that consists of asking questions instead of generating answers
status report
A form of brainstorming that consists of asking questions instead of generating answers
team norms
The ability of a team to stick together and operate as one
groupthink
The ability of a team to stick together and operate as one
cross-functional team
The ability of a team to stick together and operate as one
starbursting
The ability of a team to stick together and operate as one
virtual team
The ability of a team to stick together and operate as one
informal roles
The ability of a team to stick together and operate as one
brainstorming
The ability of a team to stick together and operate as one
cohesion
The ability of a team to stick together and operate as one
project team
The ability of a team to stick together and operate as one
status report
The ability of a team to stick together and operate as one
team norms
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
groupthink
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
cross-functional team
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
starbursting
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
virtual team
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
informal roles
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
brainstorming
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
cohesion
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
project team
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
status report
A situation in which the members of a team tend to suppress divergent ideas and to make their opinions and decisions conform to those of the group
team norms
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
23
When members of a team perceive that another member is not doing his or her work, what is the result?

A) Storming
B) Mistrust
C) brainstorming
D) Norming
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
24
What should leaders model to encourage an open, cooperative, and collaborative environment?

A) Storming
B) Norming
C) Openness
D) Groupthink
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
25
To come up with innovative ideas, teams should try:

A) norming.
B) facilitating.
C) brainstorming.
D) performing.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
26
In a team meeting, you should:

A) listen well to everyone.
B) demonstrate a positive attitude.
C) try to understand everyone's point of view.
D) All the above
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
27
To help motivate team members, leaders should:

A) establish a rapport with them.
B) use discipline.
C) apply power.
D) None of the above
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
28
Maria is the team member who offers ideas and suggestions that help the team keep moving. Her informal role is:

A) summarizer.
B) initiator.
C) supporter.
D) clarifier.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
29
To visually represent a problem, help clarify points, and help yourself see an issue differently, you should use:

A) cohesion.
B) brainstorming.
C) starbursting.
D) mind mapping.
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
30
At which stage of team development do members trust one another enough to work independently?

A) Adjourning
B) Storming
C) Performing
D) Norming
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
31
At which stage of team development do members know each other better, listen, and appreciate what each member has to offer?

A) Norming
B) Storming
C) Adjourning
D) Forming
Unlock Deck
Unlock for access to all 31 flashcards in this deck.
Unlock Deck
k this deck
locked card icon
Unlock Deck
Unlock for access to all 31 flashcards in this deck.