Deck 10: Meetings and Travel

Question 1

The location where you exchange currency is not important since the exchange rates are always the same at all locations.

Answer 1

False

Question 2

Proper etiquette plays an important role in conducting business successfully.

Answer 2

True

Question 3

Preparations to make before a meeting include

A) reserving a meeting room
B) writing the minutes
C) notifying the meeting participants
D) both A and C

Answer 3

D

Question 4

An agenda provides a concise record of what took place at a meeting.

Question 5

A good meeting leader conducts the meeting in an assertive way that accomplishes the goals of the meeting.

Question 6

An itinerary is a detailed plan of a trip that serves as a guide for a business traveler.

Question 7

In almost all meetings, communications will be enhanced when

A) group members can see one another
B) all participants can see the leader
C) all participants can see the visual aids clearly
D) all the above

Question 8

How you dress when traveling on business is not important.

Question 9

The temperature in a meeting room should be comfortable, and the seating should be arranged to fit the meeting style.

Question 10

A web meeting is a meeting in which two or more people at different locations communicate and share information via computers and a network connection.

Question 11

The meeting seating arrangement that best allows the leader to control the discussion is a

A) round table or circle layout
B) rectangle table layout
C) U-shaped arrangement
D) none of the above

Question 12

During a brainstorming session

A) only interesting or realistic ideas are recorded
B) criticism of ideas offered is welcomed
C) explanations and combinations of ideas are encouraged
D) the meeting leader should offer most of the ideas

Question 13

The purpose of a meeting has little or nothing to do with the equipment that will be needed.

Question 14

Many of the meetings in which office workers are involved are informal, small group meetings.

Question 15

When you make hotel reservations by phone, you do not need to record the confirmation number because the hotel will have this information.

Question 16

A U-shaped seating arrangement should be used for a meeting when the leader is seeking a true cooperative form of decision making.

Question 17

An action plan

A) is prepared before a meeting to list the topics to be discussed
B) is useful, but cannot replace the formal minutes of a meeting
C) focuses on the actions to be taken after a meeting
D) both B and C

Question 18

A business traveler may rent a car when he or she flies to a city and has appointments in outlying areas.

Question 19

When traveling on business, you should leave your luggage unattended only for short periods of time.

Question 20

A passport is a permit granted by a foreign government for a person to enter its country.

Question 21

Minutes of a meeting

A) provide the reader with a concise record of what took place
B) provide a word-for-word transcription of the meeting
C) include only motions that pass
D) all of the above

Question 22

Which of the following statements is NOT true when leading a meeting?

A) The leader should make the goals of the meeting clear to all participants.
B) The leader should not offer suggestions or questions during the meeting.
C) The leader should manage the time for the meeting.
D) The leader should keep the meeting on topic and moving toward a solution.

Question 23

Business travel follow-up activities

A) should be completed as soon as possible after a trip
B) may include completing a travel expense report and writing thank-you letters
C) do not include reports about meetings attended during the trip
D) both A and B
E) both A and C

Question 25

An advantages of virtual meetings is

A) more likelihood for brainstorming on important issues
B) savings in travel time and costs
C) More spontaneity among individuals
D) both A and B

Question 26

A permit granted by a foreign government for a person to enter its country is a

A) passport
B) work permit
C) visa
D) travel permit

Question 27

Which of the following information should be included on an itinerary?

A) Flight information including times and flight numbers
B) Hotel information including address and confirmation number
C) Meeting times and locations
D) All of the above

Question 28

The leader of a meeting

A) does not need to be familiar with the background material for the meeting
B) should not ask questions during the meeting
C) should make the goals of the meeting clear to all participants
D) should not be concerned about ending the meeting on time

Question 29

Information in a travel folder

A) will not help you organize the details of an upcoming trip
B) can serve as a reminder system for tasks related to the trip
C) should be assembled when a trip is completed
D) all the above

Question 30

Which of the following is NOT true about an agenda?

A) agenda items are typically decided by the person who calls the meeting
B) topics should be stated concisely and listed in the order they will be discussed
C) agendas are not distributed prior to the meeting
D) the starting time for each agenda item may be listed

Question 31

As a meeting participant, you should

A) read the agenda and other materials provided before the meeting
B) arrive on time to the meeting
C) contribute thoughtful or well-researched comments
D) all the above

Question 32

When traveling on business

A) providing a gift for your host at a meeting is never appropriate
B) a handshake is considered inappropriate in many parts of the U.S.
C) you should arrange your schedule to allow for unexpected travel delays
D) paying for meals is generally accepted as the role of the guest

Question 33

A document that provides the reader with a concise record of what took place at a meeting is called

A) an action plan
B) an agenda
C) minutes
D) an itinerary

Question 34

An official U.S. document that grants citizens permission to travel outside the United States is a

A) passport
B) visa
C) itinerary
D) consulate

Question 35

Teleconferences

A) are not a type of virtual meeting
B) include conference calls, video conferences, and web meetings
C) include conference calls and video conferences but not web meetings
D) both A and B

Question 36

Which of the following is NOT true about a passport?

A) Passports for adults are valid for 10 years
B) Processing the passport application typically takes up to six weeks
C) A passport is easily replaced if lost
D) both A and B

Question 37

When traveling to foreign countries

A) certain vaccinations may be required to protect against diseases
B) travelers are always required to have health tests, such as for contagious diseases
C) it is a good idea to leave your passport  in your hotel room to avoid misplacing it
D) a passport cannot be used as proof of American citizenship

Question 38

Which of the following is an example of an informal business meeting?

A) a quarterly sales meeting
B) a safety committee meeting.
C) the annual conference
D) both A and B