Deck 17: Written Communication

Question 1

Most words in English are spelled according to a set of rules.

Answer 1

False

Question 2

Which word correctly applies the "i before e" rule?

A) Hieght
B) Relieve
C) Recieve
D) Foriegn

Answer 2

Relieve

Question 3

The health care professional cannot depend on word processing spell checkers to catch all the spelling errors in a document prepared on the computer.

Answer 3

True

Question 4

Minutes of facility meetings may serve as documentation for certain regulatory purposes.

Question 5

Developing good written communication skills is important only for students who want to work in office or administrative positions in health care.

Question 6

If you are in a hurry to get an important letter out and are not sure about how to spell a word, the best thing to do is:

A) use the spell checker on your computer.
B) leave the word and hope it is correct.
C) look up the correct spelling in a reliable source.
D) ask someone in your workplace for the correct spelling.

Question 7

When should a report contain a well-written conclusion?

A) When the purpose is to persuade or call the reader to action
B) When it is over three pages in length
C) When it is to be turned in for a grade
D) All reports should have a well-written conclusion.

Question 8

Which word correctly applies the rule for adding a final suffix?

A) Admitt
B) Admited
C) Admitting
D) Admitts

Question 9

Preparing accurate and meaningful content should be emphasized in health care writing more than grammatical details.

Question 10

Which of the following words is spelled correctly?

A) Abscess
B) Calender
C) Vacume
D) Occurrance

Question 11

Some professional writers suggest that a good way to prevent being overwhelmed by a long writing project is to:

A) write the first draft quickly without worrying about perfect grammar and spelling.
B) write one page each day.
C) write it perfectly the first time so that it will be finished.
D) write only as much as necessary.

Question 12

Why must written communication be organized even more carefully than oral communication?

A) Written documents usually deal with more important subjects.
B) The sender has more time to prepare written documents.
C) It lacks nonverbal clues, because there is no real-time interaction between the sender and receiver.
D) Grammatical errors are more obvious.

Question 13

When you start the process of writing a report on a health care topic, it is recommended that you start by:

A) listing every idea you can think of, including those that seem unlikely.
B) relying on the information in your textbooks.
C) using what you have collected in your class notes.
D) limiting your search to professional publications.

Question 14

Which word correctly applies the rule about adding letters to words that end in "y"?

A) Donkies
B) Storys
C) Played
D) Drys

Question 15

Which of the following words is spelled correctly?

A) Ocassionally
B) Persistant
C) Typicle
D) Pneumonia

Question 16

Which word correctly applies the rule about forming plurals?

A) Ratioes
B) Potatos
C) Tomatos
D) Radios

Question 17

What determines the tone of a written document?

A) Its general purpose
B) The mood of the writer
C) The specific circumstances
D) The time available to write it

Question 18

Reading written material backwards is an effective way to check spelling.

Question 19

Before the writer begins to write a report, an informal outline should be prepared:

A) if the report is very important.
B) if the writer finds this organizational technique helpful.
C) if the report is very long.
D) in every case.

Question 20

Patient confidentiality rules only apply to written materials if they contain potentially embarrassing information about a patient.

Question 23

Which sentence is written correctly?

A) Your leg is almost healed the cast can probably be removed next week.
B) Your leg is almost healed, the cast can probably be removed next week.
C) Your leg is almost healed; the cast can probably be removed next week.
D) Your leg is almost healed: the cast can probably be removed next week.

Question 26

Which sentence is written correctly?

A) Flossing the teeth for example is an excellent way to prevent gingivitis.
B) Flossing the teeth, for example is an excellent way to prevent gingivitis.
C) Flossing the teeth for example, is an excellent way to prevent gingivitis.
D) Flossing the teeth, for example, is an excellent way to prevent gingivitis.

Question 28

What is the main purpose of a staff meeting agenda?

A) To give staff members the opportunity to decide if they want to attend
B) To ensure that only items on the agenda are discussed
C) To provide a permanent record of exactly what is discussed
D) To encourage attendees to prepare in advance and be on time

Question 29

Which of the following words is spelled correctly?

A) Deficency
B) Labratory
C) Psychietry
D) Scissors

Question 30

Which is the correct way to punctuate the salutation in a business letter?

A) Dear Mrs. Chen,
B) Dear Mrs. Chen;
C) Dear Mrs. Chen:
D) Dear Mrs. Chen -

Question 31

Which abbreviation for electrocardiogram is written correctly?

A) ecg
B) ECg
C) Ecg
D) ECG

Question 32

Which of the following professional titles is written correctly?

A) Dr. Sally Wong, M.D.
B) Hal Salinas, Registered Nurse
C) Stephen Carruthers, O.D.
D) Dr. Elena Gutierrez, D.D.S.

Question 33

Which type of address form is recommended by the post office to ensure proper delivery?

A) Ivana Petrokov, M.D. 8713 Marcos Lane
San Diego, California 92120-1245
B) Ivana Petrokov MD 8713 Marcos Lane
San Diego California 92120-1245
C) IVANA PETROKOV, M.D. 8713 MARCOS LANE
SAN DIEGO, CALIFORNIA 92120-1245
D) IVANA PETROKOV MD 8713 MARCOS LANE
SAN DIEGO CALIFORNIA 92120-1245

Question 34

Which of the following words is spelled correctly?

A) Physicly
B) February
C) Envirunment
D) Temprature

Question 35

Which of the following is the correct plural form of the word "diverticulum"?

A) Diverticulums
B) Diverticula
C) Diverticulas
D) Diverticulumes

Question 36

Which sentence is written correctly?

A) Dr. Hernandez prefers to spend time with each patient, he can't always do so.
B) Dr. Hernandez prefers to spend time with each patient he can't always do so.
C) Dr. Hernandez prefers to spend time with each patient, but he can't always do so.
D) Dr. Hernandez prefers to spend time with each patient but he can't always do so.

Question 38

The main difference between the three block-style business letter formats is:

A) how the lines of text are lined up with the margins.
B) the level of formality expressed in the content.
C) the amount of information included in the letter.
D) the purpose of the letter.

Question 39

In which sentence is the apostrophe used correctly?

A) Please tell the medical assistants that it's about time for the meeting.
B) Please tell the medical assistants' that it's about time for the meeting.
C) Please tell the medical assistant's that its about time for the meeting.
D) Please tell the medical assistant's that it's about time for the meeting.

Question 40

In medical usage, which is the correct way to express the percentage?

A) Eighty-five percent
B) 85%
C) Eighty-five %
D) 85 percent

Question 42

In addition to providing information for people who are not able to attend, the __________ of staff meetings provide documentation of discussions and decisions that may be needed for regulatory or legal purposes.

Question 43

The exact words of a speaker or writer should be enclosed by ___________ marks.

Question 44

_______________ is the set of rules that determines how a given language is organized.

Question 45

Many English words (as well as medical terms) can be changed in meaning by adding a word part called a __________ to the end of the word.

Question 47

The word "it's" is an example of a ______ meaning that it is a combination of two words.

Question 48

The most serious consequence of sending a poorly written __________ to a patient is that the patient may lose confidence in the level of care being provided.

Question 49

Four major purposes of writing health care documents are to persuade, gather information, encourage action, and __________.