Deck 26: Successful Employment Strategies

Question 1

Networking activities should be continued throughout your career.

Answer 1

True

Question 2

The best use of the annual employee performance evaluation is to:

A) let employees know what their deficiencies are.
B) determine if there is to be a salary increase or promotion.
C) give employees a chance to explain their weaknesses to the supervisor.
D) provide an opportunity for employees to learn and make plans for improvement.

Answer 2

provide an opportunity for employees to learn and make plans for improvement.

Question 3

Sarah, who spends her lunch hour redoing a lab test that she did incorrectly the first time, is demonstrating:

A) integrity.
B) loyalty.
C) a willingness to do more than is expected.
D) that she wants to get ahead at work.

Answer 3

integrity.

Question 4

It is legal for jobs to have physical requirements, such as the ability to lift a certain number of pounds.

Question 5

What is the best action to take if a workplace rule seems silly and unnecessary?

A) Complain to coworkers.
B) Refuse to follow the rule.
C) Tell your supervisor your ideas about how it can be changed.
D) Ask your supervisor to explain the reason for the rule.

Question 6

You must be the direct recipient of unwelcome behavior in order to be a victim of sexual harassment.

Question 7

Successful health care delivery today depends more on teams of professionals who can work together well than on the efforts of individual workers.

Question 8

The health care facility's procedure manual is a good source of information about:

A) employee benefits.
B) rules of conduct.
C) directions for performing various tasks.
D) continuing education opportunities.

Question 9

What is the best way to demonstrate loyalty if you become aware of a serious safety issue in the workplace that may be difficult to correct?

A) Ignore it.
B) Try to fix it yourself.
C) Contact Occupational Safety and Health Administration (OSHA).
D) Report it to your supervisor.

Question 10

The minimum requirements for a job are the qualifications the health care professional must:

A) have in order to be hired for the job.
B) learn during the probationary period.
C) acquire in order to receive a pay increase.
D) master to become a supervisor.

Question 11

Many health care facility policies must be followed because they are legally required by local or state agencies.

Question 12

The best way to approach everyday problems at the workplace is to:

A) do your best to avoid getting involved.
B) develop effective strategies for solving them.
C) expect your supervisor to resolve them.
D) ignore them because they usually take care of themselves.

Question 13

The best source of information about vacation policies is:

A) an experienced coworker.
B) the employee handbook.
C) the procedure manual.
D) the policy manual.

Question 14

The best action to take if you receive low ratings you believe are unjustified on a performance review is to:

A) strongly defend your performance before leaving the meeting.
B) ask for examples or an explanation of what led to the low rating.
C) let your supervisor know that you believe this is unfair.
D) write a letter of complaint to your supervisor's boss.

Question 15

It is recommended that the first step to take when you are a victim of sexual harassment is to:

A) report it to your supervisor.
B) file a grievance.
C) tell the harasser directly to stop.
D) notify the Equal Employment Opportunity Commission.

Question 16

Which of the following workplace issues should NOT be discussed at a staff meeting?

A) A coworker who was rude to you in front of a patient
B) Old equipment that needs to be replaced
C) Difficulties with the new computer system
D) Lunches disappearing from the staff refrigerator

Question 17

The most important reason for maintaining good attendance is that:

A) workers with poor attendance can be dismissed.
B) it helps ensure the consistent delivery of patient care and services.
C) it is an important factor on which employees are evaluated.
D) coworkers become angry when they have to do extra work.

Question 18

Which is the best way to avoid misunderstandings about what is expected of you on the job?

A) Frequently ask your supervisor about your progress.
B) Observe the actions of coworkers.
C) Study your job description.
D) Do only what you are specifically directed to do.

Question 19

Which of the following is NOT an example of behavior that could be considered sexual harassment?

A) Flirting at the workplace between people who are interested in dating each other
B) Wall calenders with photos of nude women
C) Dirty jokes exchanged in the lunchroom
D) A boss repeatedly offering to take his assistant to a nice restaurant

Question 20

During a performance evaluation, it is not appropriate to ask for suggestions about how you can improve your work.

Question 21

What is the first thing a health care professional should do when experiencing dissatisfaction with the job?

A) Write a polite letter of resignation to the supervisor.
B) Ask coworkers if they are having the same problems.
C) Conduct an honest self-assessment.
D) Request a transfer to another department.

Question 23

Which of the following uncorrected workplace conditions would justify your immediate resignation?

A) A supervisor who criticizes your work in front of others
B) Continued unsafe lab practices
C) Being asked to work overtime
D) Frequent schedule changes

Question 24

What should be included in a letter of resignation?

A) The last date you plan to work
B) A description of your future plans
C) Your suggestions for improving the workplace
D) Your honest reasons for leaving

Question 25

How much notice is it customary to give an employer when leaving a job?

A) 1 week
B) 1 to 2 weeks
C) 2 to 4 weeks
D) 2 months

Question 28

Which of the following employee behaviors is most likely to result in immediate dismissal?

A) Arriving late to staff meetings
B) Complaining about the workload
C) Gossiping about a coworker
D) Disregarding patient confidentiality

Question 30

Which of the following actions is NOT recommended if you are interesting in a promotion?

A) Become friends with your supervisor.
B) Demonstrate leadership skills.
C) Volunteer for extra responsibilities.
D) Get additional training.

Question 38

Policies describe the ____________________ that employees must follow.

Question 40

Which of the following is the best action if you are meeting with your supervisor to discuss a workplace problem?

A) Gather complaints from coworkers.
B) Be prepared with ideas for solutions.
C) Be prepared to report who is causing the problem.
D) Think about how the problem is affecting your work.

Question 41

The __________________ _______ is the least amount an employer can legally pay an employee.

Question 42

In many states, an employee can be dismissed for any reason during the ____________________ period.

Question 43

A/An _______________ is a formal complaint filed in response to a serious unresolved workplace problem.

Question 44

Patients who hear employees complaining about their supervisor or workplace conditions may lose confidence in the level of care they are receiving and may even file _________________________ lawsuits.