Deck 2: Legal Administration and Technology
Full screen (f)
Question
A Gantt chart can be used when creating a plan to set begin and end dates, and to create a timeline.
Use Space or 
to flip the card.
Question
Leadership is the act of motivating or causing others to perform and achieve objectives.
Question
In an employment-at-will situation, an employer and employee can freely enter into an employment relationship that either party has the right to sever, generally at any time, without reason.
Question
Total quality management stresses the philosophy of "we" versus "they."
Question
Management decisions regarding how a law office operates its office (nonlegal functions)are called ____________.
A)case management
B)administrative management
C)practice management
D)personnel management
E)none of the above
A)case management
B)administrative management
C)practice management
D)personnel management
E)none of the above
Question
It is the job of the attorneys and law firm management to define the law firm's practice and client base.
Question
The purpose of a disaster recovery plan is to plan and prepare how to rebuild and recover from a total disaster.
Question
The Fair Labor Standards Act states that any exempt employee working more than 40 hours a week is entitled to overtime pay.
Question
Litigation support software tracks, organizes, and manages appointments and deadlines.
Question
The planning process should include only high-ranking administrators.
Question
Organizing is the process of arranging people and physical resources to carry out plans and accomplish objectives. This is typically done by setting policies and creating effective systems.
Question
Staff manuals are needed more in larger law offices than in smaller law offices.
Question
Staff manuals are out of reach of most paralegals to develop.
Question
Total quality management is based on knowing the needs of ____________________.
A)staff members
B)the law office
C)each client.
D)the administrators
E)all of the above
A)staff members
B)the law office
C)each client.
D)the administrators
E)all of the above
Question
A personnel handbook establishes formal policies on personnel-related matters.
Question
Technology has had little effect on how legal professionals practice law.
Question
The focus of total quality management is for the business to compete on _________________.
A)price
B)convenience
C)features
D)quality
E)all of the above
A)price
B)convenience
C)features
D)quality
E)all of the above
Question
Workplace violence is not a credible threat in the legal industry.
Question
Total quality management principles state that defining "quality service" is based on management's perception.
Question
Total quality management insists that every person in the firm must take pride in his or her work.
Question
A ______________ is a series of steps that must be followed to accomplish a task
A)policy
B)policy and procedure
C)staff manual
D)procedure
E)none of the above
A)policy
B)policy and procedure
C)staff manual
D)procedure
E)none of the above
Question
A ______________ is a specific statement that sets out what is or is not acceptable.
A)policy
B)policy and procedure
C)staff manual
D)procedure
E)none of the above
A)policy
B)policy and procedure
C)staff manual
D)procedure
E)none of the above
Question
Planning is the process of ___________________.
A)setting objectives
B)assessing the future
C)developing courses of action to achieve objectives
D)a and b
E)all of the above
A)setting objectives
B)assessing the future
C)developing courses of action to achieve objectives
D)a and b
E)all of the above
Question
Hiring, evaluating, compensating, training, and directing law office personnel is called ____________.
A)controlling
B)planning
C)leadership
D)office services management
E)none of the above
A)controlling
B)planning
C)leadership
D)office services management
E)none of the above
Question
The law that allows eligible employees up to 12 weeks of unpaid leave is called the ____________.
A)Civil Rights Act of 1964
B)Fair Labor Standards Act
C)Equal Pay Act of 1963
D)Family and Medical Leave Act
E)Americans with Disabilities Act
A)Civil Rights Act of 1964
B)Fair Labor Standards Act
C)Equal Pay Act of 1963
D)Family and Medical Leave Act
E)Americans with Disabilities Act
Question
A general, enduring statement of the intent or purpose of the law practice is called a ______________.
A)principle
B)mission statement
C)planning statement
D)leadership plan
E)strategic policy
A)principle
B)mission statement
C)planning statement
D)leadership plan
E)strategic policy
Question
What concept focuses on the positive aspects of, and explores alternative ways to improve, the employee's performance?
A)counseling
B)coaching
C)positive discipline
D)progressive discipline
E)none of the above
A)counseling
B)coaching
C)positive discipline
D)progressive discipline
E)none of the above
Question
Staff manuals are particularly useful at helping _____________________ get accustomed to the policies of the law office.
A)paralegals
B)new employees
C)clerks
D)legal secretaries
E)partners
A)paralegals
B)new employees
C)clerks
D)legal secretaries
E)partners
Question
For a total quality management program to be effective, the firm must be willing to ____________.
A)listen to clients and make necessary changes to meet changing client needs
B)talk to the clients and tell them what services they need
C)talk to the clients and tell them what services the firm is going to provide
D)a and b
E)none of the above
A)listen to clients and make necessary changes to meet changing client needs
B)talk to the clients and tell them what services they need
C)talk to the clients and tell them what services the firm is going to provide
D)a and b
E)none of the above
Question
The law that establishes minimum wage for workers, the maximum number of hours that can be worked, and overtime pay is called the _____________________.
A)Civil Rights Act of 1964
B)Americans with Disabilities Act
C)Family and Medical Leave Act
D)Equal Pay Act of 1963
E)Fair Labor Standards Act
A)Civil Rights Act of 1964
B)Americans with Disabilities Act
C)Family and Medical Leave Act
D)Equal Pay Act of 1963
E)Fair Labor Standards Act
Question
The goal of a law office staff manual is to _______________.
A)increase productivity
B)increase bureaucracy
C)ensure that high-quality work is done every time
D)save time
E)a, c, and d
A)increase productivity
B)increase bureaucracy
C)ensure that high-quality work is done every time
D)save time
E)a, c, and d
Question
A management by objectives (MBO)program ______________________________________.
A)is similar to positive discipline
B)sets goals at the beginning of the evaluation period
C)is an evaluation technique
D)is part of an employee attitude survey
E)b and c
A)is similar to positive discipline
B)sets goals at the beginning of the evaluation period
C)is an evaluation technique
D)is part of an employee attitude survey
E)b and c
Question
The process of educating consumers about the legal services a law office provides is called _____________.
A)controlling
B)leadership
C)organization
D)planning
E)marketing
A)controlling
B)leadership
C)organization
D)planning
E)marketing
Question
What statement is associated with total quality management?
A)Management has a duty to ensure that the law offices focus on quality.
B)Quality services involve only the attorneys.
C)Quality is based on the firm's perception.
D)The law office should focus on constant improvement.
E)a and d
A)Management has a duty to ensure that the law offices focus on quality.
B)Quality services involve only the attorneys.
C)Quality is based on the firm's perception.
D)The law office should focus on constant improvement.
E)a and d
Question
When an employer hires an employee without sufficiently checking the employee's background, and the employee subsequently harms someone or something in a manner that could have been discovered by a background check, it is called ______________.
A)negligence
B)mistaken hiring
C)negligent hiring
D)all of the above
E)none of the above
A)negligence
B)mistaken hiring
C)negligent hiring
D)all of the above
E)none of the above
Question
________________________ benefit from using a staff manual.
A)Corporate law departments
B)Private law practices
C)Corporate law departments and private law departments
D)Private and legal aid practices
E)All law offices
A)Corporate law departments
B)Private law practices
C)Corporate law departments and private law departments
D)Private and legal aid practices
E)All law offices
Question
______________ is the process of educating consumers on the quality legal services a law office can provide.
A)Public relations
B)Advertising
C)Marketing and advertising
D)Marketing
E)a and d
A)Public relations
B)Advertising
C)Marketing and advertising
D)Marketing
E)a and d
Question
Financial management of a law firm includes ________________.
A)budgeting
B)timekeeping and billing
C)purchasing
D)tracking firm assets
E)all of the above
A)budgeting
B)timekeeping and billing
C)purchasing
D)tracking firm assets
E)all of the above
Question
According to the total quality management philosophy, quality service depends on _______________.
A)each individual in the firm
B)the team
C)the organization's end performance
D)a and c
E)all of the above
A)each individual in the firm
B)the team
C)the organization's end performance
D)a and c
E)all of the above
Question
According to the total quality management philosophy, who shares in the financial or other types of benefits the firm receives?
A)everyone in the firm
B)management
C)partners
D)attorneys and paralegals
E)none of the above
A)everyone in the firm
B)management
C)partners
D)attorneys and paralegals
E)none of the above
Question
Match between columns
Premises:
Responses:
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
planning
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
policy
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
management
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
substantive task
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
Gantt chart
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
coaching technique
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
facilities management
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
document assembly software
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
intranet
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
equal employment opportunity
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
human resources management
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
controlling
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
Fair Credit Reporting Act
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
Family and Medical Leave Act of 1993 (FMLA)
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
Civil Rights Act of 1964
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
extranet
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
document management software
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
leadership
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
Americans with Disabilities Act of 1990 (ADA)
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
sexual harassment
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
total quality management
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
administrative management
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
procedure
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
marketing
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
bona fide occupational qualification
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
system
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
planning
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
policy
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
management
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
substantive task
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
Gantt chart
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
coaching technique
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
facilities management
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
document assembly software
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
intranet
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
equal employment opportunity
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
human resources management
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
controlling
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
Fair Credit Reporting Act
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
Family and Medical Leave Act of 1993 (FMLA)
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
Civil Rights Act of 1964
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
extranet
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
document management software
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
leadership
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
Americans with Disabilities Act of 1990 (ADA)
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
sexual harassment
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
total quality management
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
administrative management
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
procedure
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
marketing
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
bona fide occupational qualification
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
system
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
planning
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
policy
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
management
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
substantive task
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
Gantt chart
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
coaching technique
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
facilities management
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
document assembly software
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
intranet
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
equal employment opportunity
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
human resources management
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
controlling
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
Fair Credit Reporting Act
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
Family and Medical Leave Act of 1993 (FMLA)
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
Civil Rights Act of 1964
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
extranet
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
document management software
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
leadership
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
Americans with Disabilities Act of 1990 (ADA)
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
sexual harassment
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
total quality management
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
administrative management
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
procedure
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
marketing
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
bona fide occupational qualification
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
system
A series of steps that must be followed to accomplish a task.
planning
A series of steps that must be followed to accomplish a task.
policy
A series of steps that must be followed to accomplish a task.
management
A series of steps that must be followed to accomplish a task.
substantive task
A series of steps that must be followed to accomplish a task.
Gantt chart
A series of steps that must be followed to accomplish a task.
coaching technique
A series of steps that must be followed to accomplish a task.
facilities management
A series of steps that must be followed to accomplish a task.
document assembly software
A series of steps that must be followed to accomplish a task.
intranet
A series of steps that must be followed to accomplish a task.
equal employment opportunity
A series of steps that must be followed to accomplish a task.
human resources management
A series of steps that must be followed to accomplish a task.
controlling
A series of steps that must be followed to accomplish a task.
Fair Credit Reporting Act
A series of steps that must be followed to accomplish a task.
Family and Medical Leave Act of 1993 (FMLA)
A series of steps that must be followed to accomplish a task.
Civil Rights Act of 1964
A series of steps that must be followed to accomplish a task.
extranet
A series of steps that must be followed to accomplish a task.
document management software
A series of steps that must be followed to accomplish a task.
leadership
A series of steps that must be followed to accomplish a task.
Americans with Disabilities Act of 1990 (ADA)
A series of steps that must be followed to accomplish a task.
sexual harassment
A series of steps that must be followed to accomplish a task.
total quality management
A series of steps that must be followed to accomplish a task.
administrative management
A series of steps that must be followed to accomplish a task.
procedure
A series of steps that must be followed to accomplish a task.
marketing
A series of steps that must be followed to accomplish a task.
bona fide occupational qualification
A series of steps that must be followed to accomplish a task.
system
Management decisions relating to operating or managing a law office, including financial and personnel matters.
planning
Management decisions relating to operating or managing a law office, including financial and personnel matters.
policy
Management decisions relating to operating or managing a law office, including financial and personnel matters.
management
Management decisions relating to operating or managing a law office, including financial and personnel matters.
substantive task
Management decisions relating to operating or managing a law office, including financial and personnel matters.
Gantt chart
Management decisions relating to operating or managing a law office, including financial and personnel matters.
coaching technique
Management decisions relating to operating or managing a law office, including financial and personnel matters.
facilities management
Management decisions relating to operating or managing a law office, including financial and personnel matters.
document assembly software
Management decisions relating to operating or managing a law office, including financial and personnel matters.
intranet
Management decisions relating to operating or managing a law office, including financial and personnel matters.
equal employment opportunity
Management decisions relating to operating or managing a law office, including financial and personnel matters.
human resources management
Management decisions relating to operating or managing a law office, including financial and personnel matters.
controlling
Management decisions relating to operating or managing a law office, including financial and personnel matters.
Fair Credit Reporting Act
Management decisions relating to operating or managing a law office, including financial and personnel matters.
Family and Medical Leave Act of 1993 (FMLA)
Management decisions relating to operating or managing a law office, including financial and personnel matters.
Civil Rights Act of 1964
Management decisions relating to operating or managing a law office, including financial and personnel matters.
extranet
Management decisions relating to operating or managing a law office, including financial and personnel matters.
document management software
Management decisions relating to operating or managing a law office, including financial and personnel matters.
leadership
Management decisions relating to operating or managing a law office, including financial and personnel matters.
Americans with Disabilities Act of 1990 (ADA)
Management decisions relating to operating or managing a law office, including financial and personnel matters.
sexual harassment
Management decisions relating to operating or managing a law office, including financial and personnel matters.
total quality management
Management decisions relating to operating or managing a law office, including financial and personnel matters.
administrative management
Management decisions relating to operating or managing a law office, including financial and personnel matters.
procedure
Management decisions relating to operating or managing a law office, including financial and personnel matters.
marketing
Management decisions relating to operating or managing a law office, including financial and personnel matters.
bona fide occupational qualification
Management decisions relating to operating or managing a law office, including financial and personnel matters.
system
Process of educating consumers on the quality legal services that a law office can provide.
planning
Process of educating consumers on the quality legal services that a law office can provide.
policy
Process of educating consumers on the quality legal services that a law office can provide.
management
Process of educating consumers on the quality legal services that a law office can provide.
substantive task
Process of educating consumers on the quality legal services that a law office can provide.
Gantt chart
Process of educating consumers on the quality legal services that a law office can provide.
coaching technique
Process of educating consumers on the quality legal services that a law office can provide.
facilities management
Process of educating consumers on the quality legal services that a law office can provide.
document assembly software
Process of educating consumers on the quality legal services that a law office can provide.
intranet
Process of educating consumers on the quality legal services that a law office can provide.
equal employment opportunity
Process of educating consumers on the quality legal services that a law office can provide.
human resources management
Process of educating consumers on the quality legal services that a law office can provide.
controlling
Process of educating consumers on the quality legal services that a law office can provide.
Fair Credit Reporting Act
Process of educating consumers on the quality legal services that a law office can provide.
Family and Medical Leave Act of 1993 (FMLA)
Process of educating consumers on the quality legal services that a law office can provide.
Civil Rights Act of 1964
Process of educating consumers on the quality legal services that a law office can provide.
extranet
Process of educating consumers on the quality legal services that a law office can provide.
document management software
Process of educating consumers on the quality legal services that a law office can provide.
leadership
Process of educating consumers on the quality legal services that a law office can provide.
Americans with Disabilities Act of 1990 (ADA)
Process of educating consumers on the quality legal services that a law office can provide.
sexual harassment
Process of educating consumers on the quality legal services that a law office can provide.
total quality management
Process of educating consumers on the quality legal services that a law office can provide.
administrative management
Process of educating consumers on the quality legal services that a law office can provide.
procedure
Process of educating consumers on the quality legal services that a law office can provide.
marketing
Process of educating consumers on the quality legal services that a law office can provide.
bona fide occupational qualification
Process of educating consumers on the quality legal services that a law office can provide.
system
A consistent or organized way of doing something.
planning
A consistent or organized way of doing something.
policy
A consistent or organized way of doing something.
management
A consistent or organized way of doing something.
substantive task
A consistent or organized way of doing something.
Gantt chart
A consistent or organized way of doing something.
coaching technique
A consistent or organized way of doing something.
facilities management
A consistent or organized way of doing something.
document assembly software
A consistent or organized way of doing something.
intranet
A consistent or organized way of doing something.
equal employment opportunity
A consistent or organized way of doing something.
human resources management
A consistent or organized way of doing something.
controlling
A consistent or organized way of doing something.
Fair Credit Reporting Act
A consistent or organized way of doing something.
Family and Medical Leave Act of 1993 (FMLA)
A consistent or organized way of doing something.
Civil Rights Act of 1964
A consistent or organized way of doing something.
extranet
A consistent or organized way of doing something.
document management software
A consistent or organized way of doing something.
leadership
A consistent or organized way of doing something.
Americans with Disabilities Act of 1990 (ADA)
A consistent or organized way of doing something.
sexual harassment
A consistent or organized way of doing something.
total quality management
A consistent or organized way of doing something.
administrative management
A consistent or organized way of doing something.
procedure
A consistent or organized way of doing something.
marketing
A consistent or organized way of doing something.
bona fide occupational qualification
A consistent or organized way of doing something.
system
A specific statement that sets out what is or is not acceptable.
planning
A specific statement that sets out what is or is not acceptable.
policy
A specific statement that sets out what is or is not acceptable.
management
A specific statement that sets out what is or is not acceptable.
substantive task
A specific statement that sets out what is or is not acceptable.
Gantt chart
A specific statement that sets out what is or is not acceptable.
coaching technique
A specific statement that sets out what is or is not acceptable.
facilities management
A specific statement that sets out what is or is not acceptable.
document assembly software
A specific statement that sets out what is or is not acceptable.
intranet
A specific statement that sets out what is or is not acceptable.
equal employment opportunity
A specific statement that sets out what is or is not acceptable.
human resources management
A specific statement that sets out what is or is not acceptable.
controlling
A specific statement that sets out what is or is not acceptable.
Fair Credit Reporting Act
A specific statement that sets out what is or is not acceptable.
Family and Medical Leave Act of 1993 (FMLA)
A specific statement that sets out what is or is not acceptable.
Civil Rights Act of 1964
A specific statement that sets out what is or is not acceptable.
extranet
A specific statement that sets out what is or is not acceptable.
document management software
A specific statement that sets out what is or is not acceptable.
leadership
A specific statement that sets out what is or is not acceptable.
Americans with Disabilities Act of 1990 (ADA)
A specific statement that sets out what is or is not acceptable.
sexual harassment
A specific statement that sets out what is or is not acceptable.
total quality management
A specific statement that sets out what is or is not acceptable.
administrative management
A specific statement that sets out what is or is not acceptable.
procedure
A specific statement that sets out what is or is not acceptable.
marketing
A specific statement that sets out what is or is not acceptable.
bona fide occupational qualification
A specific statement that sets out what is or is not acceptable.
system
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
planning
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
policy
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
management
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
substantive task
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
Gantt chart
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
coaching technique
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
facilities management
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
document assembly software
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
intranet
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
equal employment opportunity
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
human resources management
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
controlling
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
Fair Credit Reporting Act
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
Family and Medical Leave Act of 1993 (FMLA)
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
Civil Rights Act of 1964
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
extranet
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
document management software
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
leadership
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
Americans with Disabilities Act of 1990 (ADA)
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
sexual harassment
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
total quality management
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
administrative management
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
procedure
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
marketing
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
bona fide occupational qualification
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
system
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
planning
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
policy
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
management
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
substantive task
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
Gantt chart
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
coaching technique
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
facilities management
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
document assembly software
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
intranet
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
equal employment opportunity
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
human resources management
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
controlling
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
Fair Credit Reporting Act
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
Family and Medical Leave Act of 1993 (FMLA)
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
Civil Rights Act of 1964
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
extranet
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
document management software
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
leadership
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
Americans with Disabilities Act of 1990 (ADA)
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
sexual harassment
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
total quality management
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
administrative management
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
procedure
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
marketing
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
bona fide occupational qualification
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
system
An internal information distribution system used only by a law firm staff.
planning
An internal information distribution system used only by a law firm staff.
policy
An internal information distribution system used only by a law firm staff.
management
An internal information distribution system used only by a law firm staff.
substantive task
An internal information distribution system used only by a law firm staff.
Gantt chart
An internal information distribution system used only by a law firm staff.
coaching technique
An internal information distribution system used only by a law firm staff.
facilities management
An internal information distribution system used only by a law firm staff.
document assembly software
An internal information distribution system used only by a law firm staff.
intranet
An internal information distribution system used only by a law firm staff.
equal employment opportunity
An internal information distribution system used only by a law firm staff.
human resources management
An internal information distribution system used only by a law firm staff.
controlling
An internal information distribution system used only by a law firm staff.
Fair Credit Reporting Act
An internal information distribution system used only by a law firm staff.
Family and Medical Leave Act of 1993 (FMLA)
An internal information distribution system used only by a law firm staff.
Civil Rights Act of 1964
An internal information distribution system used only by a law firm staff.
extranet
An internal information distribution system used only by a law firm staff.
document management software
An internal information distribution system used only by a law firm staff.
leadership
An internal information distribution system used only by a law firm staff.
Americans with Disabilities Act of 1990 (ADA)
An internal information distribution system used only by a law firm staff.
sexual harassment
An internal information distribution system used only by a law firm staff.
total quality management
An internal information distribution system used only by a law firm staff.
administrative management
An internal information distribution system used only by a law firm staff.
procedure
An internal information distribution system used only by a law firm staff.
marketing
An internal information distribution system used only by a law firm staff.
bona fide occupational qualification
An internal information distribution system used only by a law firm staff.
system
Encompasses planning, designing, controlling, and managing a law office's building or office space.
planning
Encompasses planning, designing, controlling, and managing a law office's building or office space.
policy
Encompasses planning, designing, controlling, and managing a law office's building or office space.
management
Encompasses planning, designing, controlling, and managing a law office's building or office space.
substantive task
Encompasses planning, designing, controlling, and managing a law office's building or office space.
Gantt chart
Encompasses planning, designing, controlling, and managing a law office's building or office space.
coaching technique
Encompasses planning, designing, controlling, and managing a law office's building or office space.
facilities management
Encompasses planning, designing, controlling, and managing a law office's building or office space.
document assembly software
Encompasses planning, designing, controlling, and managing a law office's building or office space.
intranet
Encompasses planning, designing, controlling, and managing a law office's building or office space.
equal employment opportunity
Encompasses planning, designing, controlling, and managing a law office's building or office space.
human resources management
Encompasses planning, designing, controlling, and managing a law office's building or office space.
controlling
Encompasses planning, designing, controlling, and managing a law office's building or office space.
Fair Credit Reporting Act
Encompasses planning, designing, controlling, and managing a law office's building or office space.
Family and Medical Leave Act of 1993 (FMLA)
Encompasses planning, designing, controlling, and managing a law office's building or office space.
Civil Rights Act of 1964
Encompasses planning, designing, controlling, and managing a law office's building or office space.
extranet
Encompasses planning, designing, controlling, and managing a law office's building or office space.
document management software
Encompasses planning, designing, controlling, and managing a law office's building or office space.
leadership
Encompasses planning, designing, controlling, and managing a law office's building or office space.
Americans with Disabilities Act of 1990 (ADA)
Encompasses planning, designing, controlling, and managing a law office's building or office space.
sexual harassment
Encompasses planning, designing, controlling, and managing a law office's building or office space.
total quality management
Encompasses planning, designing, controlling, and managing a law office's building or office space.
administrative management
Encompasses planning, designing, controlling, and managing a law office's building or office space.
procedure
Encompasses planning, designing, controlling, and managing a law office's building or office space.
marketing
Encompasses planning, designing, controlling, and managing a law office's building or office space.
bona fide occupational qualification
Encompasses planning, designing, controlling, and managing a law office's building or office space.
system
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
planning
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
policy
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
management
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
substantive task
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
Gantt chart
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
coaching technique
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
facilities management
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
document assembly software
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
intranet
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
equal employment opportunity
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
human resources management
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
controlling
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
Fair Credit Reporting Act
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
Family and Medical Leave Act of 1993 (FMLA)
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
Civil Rights Act of 1964
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
extranet
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
document management software
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
leadership
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
Americans with Disabilities Act of 1990 (ADA)
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
sexual harassment
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
total quality management
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
administrative management
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
procedure
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
marketing
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
bona fide occupational qualification
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
system
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
planning
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
policy
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
management
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
substantive task
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
Gantt chart
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
coaching technique
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
facilities management
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
document assembly software
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
intranet
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
equal employment opportunity
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
human resources management
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
controlling
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
Fair Credit Reporting Act
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
Family and Medical Leave Act of 1993 (FMLA)
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
Civil Rights Act of 1964
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
extranet
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
document management software
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
leadership
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
Americans with Disabilities Act of 1990 (ADA)
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
sexual harassment
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
total quality management
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
administrative management
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
procedure
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
marketing
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
bona fide occupational qualification
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
system
Hiring, evaluating, compensating, training, and directing law office personnel.
planning
Hiring, evaluating, compensating, training, and directing law office personnel.
policy
Hiring, evaluating, compensating, training, and directing law office personnel.
management
Hiring, evaluating, compensating, training, and directing law office personnel.
substantive task
Hiring, evaluating, compensating, training, and directing law office personnel.
Gantt chart
Hiring, evaluating, compensating, training, and directing law office personnel.
coaching technique
Hiring, evaluating, compensating, training, and directing law office personnel.
facilities management
Hiring, evaluating, compensating, training, and directing law office personnel.
document assembly software
Hiring, evaluating, compensating, training, and directing law office personnel.
intranet
Hiring, evaluating, compensating, training, and directing law office personnel.
equal employment opportunity
Hiring, evaluating, compensating, training, and directing law office personnel.
human resources management
Hiring, evaluating, compensating, training, and directing law office personnel.
controlling
Hiring, evaluating, compensating, training, and directing law office personnel.
Fair Credit Reporting Act
Hiring, evaluating, compensating, training, and directing law office personnel.
Family and Medical Leave Act of 1993 (FMLA)
Hiring, evaluating, compensating, training, and directing law office personnel.
Civil Rights Act of 1964
Hiring, evaluating, compensating, training, and directing law office personnel.
extranet
Hiring, evaluating, compensating, training, and directing law office personnel.
document management software
Hiring, evaluating, compensating, training, and directing law office personnel.
leadership
Hiring, evaluating, compensating, training, and directing law office personnel.
Americans with Disabilities Act of 1990 (ADA)
Hiring, evaluating, compensating, training, and directing law office personnel.
sexual harassment
Hiring, evaluating, compensating, training, and directing law office personnel.
total quality management
Hiring, evaluating, compensating, training, and directing law office personnel.
administrative management
Hiring, evaluating, compensating, training, and directing law office personnel.
procedure
Hiring, evaluating, compensating, training, and directing law office personnel.
marketing
Hiring, evaluating, compensating, training, and directing law office personnel.
bona fide occupational qualification
Hiring, evaluating, compensating, training, and directing law office personnel.
system
A task that relates to the process of actually performing legal work for clients.
planning
A task that relates to the process of actually performing legal work for clients.
policy
A task that relates to the process of actually performing legal work for clients.
management
A task that relates to the process of actually performing legal work for clients.
substantive task
A task that relates to the process of actually performing legal work for clients.
Gantt chart
A task that relates to the process of actually performing legal work for clients.
coaching technique
A task that relates to the process of actually performing legal work for clients.
facilities management
A task that relates to the process of actually performing legal work for clients.
document assembly software
A task that relates to the process of actually performing legal work for clients.
intranet
A task that relates to the process of actually performing legal work for clients.
equal employment opportunity
A task that relates to the process of actually performing legal work for clients.
human resources management
A task that relates to the process of actually performing legal work for clients.
controlling
A task that relates to the process of actually performing legal work for clients.
Fair Credit Reporting Act
A task that relates to the process of actually performing legal work for clients.
Family and Medical Leave Act of 1993 (FMLA)
A task that relates to the process of actually performing legal work for clients.
Civil Rights Act of 1964
A task that relates to the process of actually performing legal work for clients.
extranet
A task that relates to the process of actually performing legal work for clients.
document management software
A task that relates to the process of actually performing legal work for clients.
leadership
A task that relates to the process of actually performing legal work for clients.
Americans with Disabilities Act of 1990 (ADA)
A task that relates to the process of actually performing legal work for clients.
sexual harassment
A task that relates to the process of actually performing legal work for clients.
total quality management
A task that relates to the process of actually performing legal work for clients.
administrative management
A task that relates to the process of actually performing legal work for clients.
procedure
A task that relates to the process of actually performing legal work for clients.
marketing
A task that relates to the process of actually performing legal work for clients.
bona fide occupational qualification
A task that relates to the process of actually performing legal work for clients.
system
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
planning
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
policy
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
management
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
substantive task
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
Gantt chart
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
coaching technique
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
facilities management
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
document assembly software
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
intranet
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
equal employment opportunity
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
human resources management
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
controlling
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
Fair Credit Reporting Act
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
Family and Medical Leave Act of 1993 (FMLA)
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
Civil Rights Act of 1964
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
extranet
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
document management software
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
leadership
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
Americans with Disabilities Act of 1990 (ADA)
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
sexual harassment
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
total quality management
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
administrative management
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
procedure
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
marketing
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
bona fide occupational qualification
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
system
A plan or timeline of the projected begin and end dates of a project.
planning
A plan or timeline of the projected begin and end dates of a project.
policy
A plan or timeline of the projected begin and end dates of a project.
management
A plan or timeline of the projected begin and end dates of a project.
substantive task
A plan or timeline of the projected begin and end dates of a project.
Gantt chart
A plan or timeline of the projected begin and end dates of a project.
coaching technique
A plan or timeline of the projected begin and end dates of a project.
facilities management
A plan or timeline of the projected begin and end dates of a project.
document assembly software
A plan or timeline of the projected begin and end dates of a project.
intranet
A plan or timeline of the projected begin and end dates of a project.
equal employment opportunity
A plan or timeline of the projected begin and end dates of a project.
human resources management
A plan or timeline of the projected begin and end dates of a project.
controlling
A plan or timeline of the projected begin and end dates of a project.
Fair Credit Reporting Act
A plan or timeline of the projected begin and end dates of a project.
Family and Medical Leave Act of 1993 (FMLA)
A plan or timeline of the projected begin and end dates of a project.
Civil Rights Act of 1964
A plan or timeline of the projected begin and end dates of a project.
extranet
A plan or timeline of the projected begin and end dates of a project.
document management software
A plan or timeline of the projected begin and end dates of a project.
leadership
A plan or timeline of the projected begin and end dates of a project.
Americans with Disabilities Act of 1990 (ADA)
A plan or timeline of the projected begin and end dates of a project.
sexual harassment
A plan or timeline of the projected begin and end dates of a project.
total quality management
A plan or timeline of the projected begin and end dates of a project.
administrative management
A plan or timeline of the projected begin and end dates of a project.
procedure
A plan or timeline of the projected begin and end dates of a project.
marketing
A plan or timeline of the projected begin and end dates of a project.
bona fide occupational qualification
A plan or timeline of the projected begin and end dates of a project.
system
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
planning
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
policy
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
management
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
substantive task
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
Gantt chart
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
coaching technique
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
facilities management
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
document assembly software
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
intranet
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
equal employment opportunity
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
human resources management
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
controlling
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
Fair Credit Reporting Act
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
Family and Medical Leave Act of 1993 (FMLA)
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
Civil Rights Act of 1964
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
extranet
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
document management software
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
leadership
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
Americans with Disabilities Act of 1990 (ADA)
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
sexual harassment
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
total quality management
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
administrative management
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
procedure
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
marketing
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
bona fide occupational qualification
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
system
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
planning
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
policy
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
management
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
substantive task
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
Gantt chart
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
coaching technique
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
facilities management
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
document assembly software
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
intranet
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
equal employment opportunity
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
human resources management
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
controlling
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
Fair Credit Reporting Act
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
Family and Medical Leave Act of 1993 (FMLA)
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
Civil Rights Act of 1964
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
extranet
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
document management software
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
leadership
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
Americans with Disabilities Act of 1990 (ADA)
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
sexual harassment
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
total quality management
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
administrative management
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
procedure
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
marketing
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
bona fide occupational qualification
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
system
A network designed to provide, disseminate, and share confidential information with clients.
planning
A network designed to provide, disseminate, and share confidential information with clients.
policy
A network designed to provide, disseminate, and share confidential information with clients.
management
A network designed to provide, disseminate, and share confidential information with clients.
substantive task
A network designed to provide, disseminate, and share confidential information with clients.
Gantt chart
A network designed to provide, disseminate, and share confidential information with clients.
coaching technique
A network designed to provide, disseminate, and share confidential information with clients.
facilities management
A network designed to provide, disseminate, and share confidential information with clients.
document assembly software
A network designed to provide, disseminate, and share confidential information with clients.
intranet
A network designed to provide, disseminate, and share confidential information with clients.
equal employment opportunity
A network designed to provide, disseminate, and share confidential information with clients.
human resources management
A network designed to provide, disseminate, and share confidential information with clients.
controlling
A network designed to provide, disseminate, and share confidential information with clients.
Fair Credit Reporting Act
A network designed to provide, disseminate, and share confidential information with clients.
Family and Medical Leave Act of 1993 (FMLA)
A network designed to provide, disseminate, and share confidential information with clients.
Civil Rights Act of 1964
A network designed to provide, disseminate, and share confidential information with clients.
extranet
A network designed to provide, disseminate, and share confidential information with clients.
document management software
A network designed to provide, disseminate, and share confidential information with clients.
leadership
A network designed to provide, disseminate, and share confidential information with clients.
Americans with Disabilities Act of 1990 (ADA)
A network designed to provide, disseminate, and share confidential information with clients.
sexual harassment
A network designed to provide, disseminate, and share confidential information with clients.
total quality management
A network designed to provide, disseminate, and share confidential information with clients.
administrative management
A network designed to provide, disseminate, and share confidential information with clients.
procedure
A network designed to provide, disseminate, and share confidential information with clients.
marketing
A network designed to provide, disseminate, and share confidential information with clients.
bona fide occupational qualification
A network designed to provide, disseminate, and share confidential information with clients.
system
Federal legislation that governs the use of consumer reports in all employment decisions.
planning
Federal legislation that governs the use of consumer reports in all employment decisions.
policy
Federal legislation that governs the use of consumer reports in all employment decisions.
management
Federal legislation that governs the use of consumer reports in all employment decisions.
substantive task
Federal legislation that governs the use of consumer reports in all employment decisions.
Gantt chart
Federal legislation that governs the use of consumer reports in all employment decisions.
coaching technique
Federal legislation that governs the use of consumer reports in all employment decisions.
facilities management
Federal legislation that governs the use of consumer reports in all employment decisions.
document assembly software
Federal legislation that governs the use of consumer reports in all employment decisions.
intranet
Federal legislation that governs the use of consumer reports in all employment decisions.
equal employment opportunity
Federal legislation that governs the use of consumer reports in all employment decisions.
human resources management
Federal legislation that governs the use of consumer reports in all employment decisions.
controlling
Federal legislation that governs the use of consumer reports in all employment decisions.
Fair Credit Reporting Act
Federal legislation that governs the use of consumer reports in all employment decisions.
Family and Medical Leave Act of 1993 (FMLA)
Federal legislation that governs the use of consumer reports in all employment decisions.
Civil Rights Act of 1964
Federal legislation that governs the use of consumer reports in all employment decisions.
extranet
Federal legislation that governs the use of consumer reports in all employment decisions.
document management software
Federal legislation that governs the use of consumer reports in all employment decisions.
leadership
Federal legislation that governs the use of consumer reports in all employment decisions.
Americans with Disabilities Act of 1990 (ADA)
Federal legislation that governs the use of consumer reports in all employment decisions.
sexual harassment
Federal legislation that governs the use of consumer reports in all employment decisions.
total quality management
Federal legislation that governs the use of consumer reports in all employment decisions.
administrative management
Federal legislation that governs the use of consumer reports in all employment decisions.
procedure
Federal legislation that governs the use of consumer reports in all employment decisions.
marketing
Federal legislation that governs the use of consumer reports in all employment decisions.
bona fide occupational qualification
Federal legislation that governs the use of consumer reports in all employment decisions.
system
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
planning
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
policy
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
management
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
substantive task
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
Gantt chart
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
coaching technique
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
facilities management
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
document assembly software
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
intranet
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
equal employment opportunity
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
human resources management
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
controlling
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
Fair Credit Reporting Act
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
Family and Medical Leave Act of 1993 (FMLA)
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
Civil Rights Act of 1964
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
extranet
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
document management software
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
leadership
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
Americans with Disabilities Act of 1990 (ADA)
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
sexual harassment
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
total quality management
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
administrative management
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
procedure
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
marketing
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
bona fide occupational qualification
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
system
Act of motivating or causing others to perform and achieve objectives.
planning
Act of motivating or causing others to perform and achieve objectives.
policy
Act of motivating or causing others to perform and achieve objectives.
management
Act of motivating or causing others to perform and achieve objectives.
substantive task
Act of motivating or causing others to perform and achieve objectives.
Gantt chart
Act of motivating or causing others to perform and achieve objectives.
coaching technique
Act of motivating or causing others to perform and achieve objectives.
facilities management
Act of motivating or causing others to perform and achieve objectives.
document assembly software
Act of motivating or causing others to perform and achieve objectives.
intranet
Act of motivating or causing others to perform and achieve objectives.
equal employment opportunity
Act of motivating or causing others to perform and achieve objectives.
human resources management
Act of motivating or causing others to perform and achieve objectives.
controlling
Act of motivating or causing others to perform and achieve objectives.
Fair Credit Reporting Act
Act of motivating or causing others to perform and achieve objectives.
Family and Medical Leave Act of 1993 (FMLA)
Act of motivating or causing others to perform and achieve objectives.
Civil Rights Act of 1964
Act of motivating or causing others to perform and achieve objectives.
extranet
Act of motivating or causing others to perform and achieve objectives.
document management software
Act of motivating or causing others to perform and achieve objectives.
leadership
Act of motivating or causing others to perform and achieve objectives.
Americans with Disabilities Act of 1990 (ADA)
Act of motivating or causing others to perform and achieve objectives.
sexual harassment
Act of motivating or causing others to perform and achieve objectives.
total quality management
Act of motivating or causing others to perform and achieve objectives.
administrative management
Act of motivating or causing others to perform and achieve objectives.
procedure
Act of motivating or causing others to perform and achieve objectives.
marketing
Act of motivating or causing others to perform and achieve objectives.
bona fide occupational qualification
Act of motivating or causing others to perform and achieve objectives.
system
Administration of people and other resources to accomplish objectives.
planning
Administration of people and other resources to accomplish objectives.
policy
Administration of people and other resources to accomplish objectives.
management
Administration of people and other resources to accomplish objectives.
substantive task
Administration of people and other resources to accomplish objectives.
Gantt chart
Administration of people and other resources to accomplish objectives.
coaching technique
Administration of people and other resources to accomplish objectives.
facilities management
Administration of people and other resources to accomplish objectives.
document assembly software
Administration of people and other resources to accomplish objectives.
intranet
Administration of people and other resources to accomplish objectives.
equal employment opportunity
Administration of people and other resources to accomplish objectives.
human resources management
Administration of people and other resources to accomplish objectives.
controlling
Administration of people and other resources to accomplish objectives.
Fair Credit Reporting Act
Administration of people and other resources to accomplish objectives.
Family and Medical Leave Act of 1993 (FMLA)
Administration of people and other resources to accomplish objectives.
Civil Rights Act of 1964
Administration of people and other resources to accomplish objectives.
extranet
Administration of people and other resources to accomplish objectives.
document management software
Administration of people and other resources to accomplish objectives.
leadership
Administration of people and other resources to accomplish objectives.
Americans with Disabilities Act of 1990 (ADA)
Administration of people and other resources to accomplish objectives.
sexual harassment
Administration of people and other resources to accomplish objectives.
total quality management
Administration of people and other resources to accomplish objectives.
administrative management
Administration of people and other resources to accomplish objectives.
procedure
Administration of people and other resources to accomplish objectives.
marketing
Administration of people and other resources to accomplish objectives.
bona fide occupational qualification
Administration of people and other resources to accomplish objectives.
system
planning
policy
management
substantive task
Gantt chart
coaching technique
facilities management
document assembly software
intranet
equal employment opportunity
human resources management
controlling
Fair Credit Reporting Act
Family and Medical Leave Act of 1993 (FMLA)
Civil Rights Act of 1964
extranet
document management software
leadership
Americans with Disabilities Act of 1990 (ADA)
sexual harassment
total quality management
administrative management
procedure
marketing
bona fide occupational qualification
system
Question
List the 11 functions of legal administration.
Question
List four functions of law office management.
Question
Name three ways a law office can strengthen security.
Question
Why should employers always perform reference checks?
Question
What is the purpose of a strategic plan?
Question
Office services management refers to internal systems and services, including ___________.
A)property acquisition
B)cleaning/maintenance
C)mail room/copy machines
D)security/safety
E)none of the above
A)property acquisition
B)cleaning/maintenance
C)mail room/copy machines
D)security/safety
E)none of the above
Question
Explain the importance of both practice management and administrative management, and discuss which type of management is more important.
Question
Facilities management encompasses _______________.
A)property acquisition
B)space planning
C)cleaning/maintenance
D)security/safety
E)all of the above
A)property acquisition
B)space planning
C)cleaning/maintenance
D)security/safety
E)all of the above
Question
Describe total quality management and its philosophies in detail.
Question
Why should firms consider total quality management?
Question
Name three functions related to human resources management.
Question
Explain the purpose of a mission statement.
Question
List and explain three federal employment laws.
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Deck 2: Legal Administration and Technology
1
A Gantt chart can be used when creating a plan to set begin and end dates, and to create a timeline.
True
2
Leadership is the act of motivating or causing others to perform and achieve objectives.
True
3
In an employment-at-will situation, an employer and employee can freely enter into an employment relationship that either party has the right to sever, generally at any time, without reason.
True
4
Total quality management stresses the philosophy of "we" versus "they."
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5
Management decisions regarding how a law office operates its office (nonlegal functions)are called ____________.
A)case management
B)administrative management
C)practice management
D)personnel management
E)none of the above
A)case management
B)administrative management
C)practice management
D)personnel management
E)none of the above
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6
It is the job of the attorneys and law firm management to define the law firm's practice and client base.
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7
The purpose of a disaster recovery plan is to plan and prepare how to rebuild and recover from a total disaster.
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8
The Fair Labor Standards Act states that any exempt employee working more than 40 hours a week is entitled to overtime pay.
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9
Litigation support software tracks, organizes, and manages appointments and deadlines.
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10
The planning process should include only high-ranking administrators.
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11
Organizing is the process of arranging people and physical resources to carry out plans and accomplish objectives. This is typically done by setting policies and creating effective systems.
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12
Staff manuals are needed more in larger law offices than in smaller law offices.
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13
Staff manuals are out of reach of most paralegals to develop.
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14
Total quality management is based on knowing the needs of ____________________.
A)staff members
B)the law office
C)each client.
D)the administrators
E)all of the above
A)staff members
B)the law office
C)each client.
D)the administrators
E)all of the above
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15
A personnel handbook establishes formal policies on personnel-related matters.
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16
Technology has had little effect on how legal professionals practice law.
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17
The focus of total quality management is for the business to compete on _________________.
A)price
B)convenience
C)features
D)quality
E)all of the above
A)price
B)convenience
C)features
D)quality
E)all of the above
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18
Workplace violence is not a credible threat in the legal industry.
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19
Total quality management principles state that defining "quality service" is based on management's perception.
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20
Total quality management insists that every person in the firm must take pride in his or her work.
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21
A ______________ is a series of steps that must be followed to accomplish a task
A)policy
B)policy and procedure
C)staff manual
D)procedure
E)none of the above
A)policy
B)policy and procedure
C)staff manual
D)procedure
E)none of the above
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22
A ______________ is a specific statement that sets out what is or is not acceptable.
A)policy
B)policy and procedure
C)staff manual
D)procedure
E)none of the above
A)policy
B)policy and procedure
C)staff manual
D)procedure
E)none of the above
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23
Planning is the process of ___________________.
A)setting objectives
B)assessing the future
C)developing courses of action to achieve objectives
D)a and b
E)all of the above
A)setting objectives
B)assessing the future
C)developing courses of action to achieve objectives
D)a and b
E)all of the above
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24
Hiring, evaluating, compensating, training, and directing law office personnel is called ____________.
A)controlling
B)planning
C)leadership
D)office services management
E)none of the above
A)controlling
B)planning
C)leadership
D)office services management
E)none of the above
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25
The law that allows eligible employees up to 12 weeks of unpaid leave is called the ____________.
A)Civil Rights Act of 1964
B)Fair Labor Standards Act
C)Equal Pay Act of 1963
D)Family and Medical Leave Act
E)Americans with Disabilities Act
A)Civil Rights Act of 1964
B)Fair Labor Standards Act
C)Equal Pay Act of 1963
D)Family and Medical Leave Act
E)Americans with Disabilities Act
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26
A general, enduring statement of the intent or purpose of the law practice is called a ______________.
A)principle
B)mission statement
C)planning statement
D)leadership plan
E)strategic policy
A)principle
B)mission statement
C)planning statement
D)leadership plan
E)strategic policy
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27
What concept focuses on the positive aspects of, and explores alternative ways to improve, the employee's performance?
A)counseling
B)coaching
C)positive discipline
D)progressive discipline
E)none of the above
A)counseling
B)coaching
C)positive discipline
D)progressive discipline
E)none of the above
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28
Staff manuals are particularly useful at helping _____________________ get accustomed to the policies of the law office.
A)paralegals
B)new employees
C)clerks
D)legal secretaries
E)partners
A)paralegals
B)new employees
C)clerks
D)legal secretaries
E)partners
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29
For a total quality management program to be effective, the firm must be willing to ____________.
A)listen to clients and make necessary changes to meet changing client needs
B)talk to the clients and tell them what services they need
C)talk to the clients and tell them what services the firm is going to provide
D)a and b
E)none of the above
A)listen to clients and make necessary changes to meet changing client needs
B)talk to the clients and tell them what services they need
C)talk to the clients and tell them what services the firm is going to provide
D)a and b
E)none of the above
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30
The law that establishes minimum wage for workers, the maximum number of hours that can be worked, and overtime pay is called the _____________________.
A)Civil Rights Act of 1964
B)Americans with Disabilities Act
C)Family and Medical Leave Act
D)Equal Pay Act of 1963
E)Fair Labor Standards Act
A)Civil Rights Act of 1964
B)Americans with Disabilities Act
C)Family and Medical Leave Act
D)Equal Pay Act of 1963
E)Fair Labor Standards Act
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31
The goal of a law office staff manual is to _______________.
A)increase productivity
B)increase bureaucracy
C)ensure that high-quality work is done every time
D)save time
E)a, c, and d
A)increase productivity
B)increase bureaucracy
C)ensure that high-quality work is done every time
D)save time
E)a, c, and d
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32
A management by objectives (MBO)program ______________________________________.
A)is similar to positive discipline
B)sets goals at the beginning of the evaluation period
C)is an evaluation technique
D)is part of an employee attitude survey
E)b and c
A)is similar to positive discipline
B)sets goals at the beginning of the evaluation period
C)is an evaluation technique
D)is part of an employee attitude survey
E)b and c
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33
The process of educating consumers about the legal services a law office provides is called _____________.
A)controlling
B)leadership
C)organization
D)planning
E)marketing
A)controlling
B)leadership
C)organization
D)planning
E)marketing
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34
What statement is associated with total quality management?
A)Management has a duty to ensure that the law offices focus on quality.
B)Quality services involve only the attorneys.
C)Quality is based on the firm's perception.
D)The law office should focus on constant improvement.
E)a and d
A)Management has a duty to ensure that the law offices focus on quality.
B)Quality services involve only the attorneys.
C)Quality is based on the firm's perception.
D)The law office should focus on constant improvement.
E)a and d
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35
When an employer hires an employee without sufficiently checking the employee's background, and the employee subsequently harms someone or something in a manner that could have been discovered by a background check, it is called ______________.
A)negligence
B)mistaken hiring
C)negligent hiring
D)all of the above
E)none of the above
A)negligence
B)mistaken hiring
C)negligent hiring
D)all of the above
E)none of the above
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36
________________________ benefit from using a staff manual.
A)Corporate law departments
B)Private law practices
C)Corporate law departments and private law departments
D)Private and legal aid practices
E)All law offices
A)Corporate law departments
B)Private law practices
C)Corporate law departments and private law departments
D)Private and legal aid practices
E)All law offices
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37
______________ is the process of educating consumers on the quality legal services a law office can provide.
A)Public relations
B)Advertising
C)Marketing and advertising
D)Marketing
E)a and d
A)Public relations
B)Advertising
C)Marketing and advertising
D)Marketing
E)a and d
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38
Financial management of a law firm includes ________________.
A)budgeting
B)timekeeping and billing
C)purchasing
D)tracking firm assets
E)all of the above
A)budgeting
B)timekeeping and billing
C)purchasing
D)tracking firm assets
E)all of the above
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39
According to the total quality management philosophy, quality service depends on _______________.
A)each individual in the firm
B)the team
C)the organization's end performance
D)a and c
E)all of the above
A)each individual in the firm
B)the team
C)the organization's end performance
D)a and c
E)all of the above
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40
According to the total quality management philosophy, who shares in the financial or other types of benefits the firm receives?
A)everyone in the firm
B)management
C)partners
D)attorneys and paralegals
E)none of the above
A)everyone in the firm
B)management
C)partners
D)attorneys and paralegals
E)none of the above
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41
Match between columns
Premises:
Responses:
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
planning
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
policy
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
management
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
substantive task
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
Gantt chart
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
coaching technique
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
facilities management
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
document assembly software
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
intranet
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
equal employment opportunity
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
human resources management
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
controlling
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
Fair Credit Reporting Act
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
Family and Medical Leave Act of 1993 (FMLA)
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
Civil Rights Act of 1964
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
extranet
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
document management software
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
leadership
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
Americans with Disabilities Act of 1990 (ADA)
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
sexual harassment
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
total quality management
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
administrative management
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
procedure
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
marketing
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
bona fide occupational qualification
Concept that requires employers to make employment-related decisions without arbitrarily discriminating against an individual.
system
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
planning
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
policy
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
management
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
substantive task
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
Gantt chart
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
coaching technique
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
facilities management
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
document assembly software
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
intranet
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
equal employment opportunity
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
human resources management
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
controlling
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
Fair Credit Reporting Act
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
Family and Medical Leave Act of 1993 (FMLA)
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
Civil Rights Act of 1964
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
extranet
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
document management software
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
leadership
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
Americans with Disabilities Act of 1990 (ADA)
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
sexual harassment
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
total quality management
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
administrative management
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
procedure
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
marketing
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
bona fide occupational qualification
Creates powerful standardized templates and forms. Creates powerful standardized templates and forms.
system
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
planning
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
policy
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
management
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
substantive task
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
Gantt chart
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
coaching technique
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
facilities management
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
document assembly software
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
intranet
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
equal employment opportunity
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
human resources management
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
controlling
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
Fair Credit Reporting Act
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
Family and Medical Leave Act of 1993 (FMLA)
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
Civil Rights Act of 1964
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
extranet
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
document management software
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
leadership
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
Americans with Disabilities Act of 1990 (ADA)
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
sexual harassment
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
total quality management
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
administrative management
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
procedure
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
marketing
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
bona fide occupational qualification
Legislation regarding employer treatment of employees or applicants on the basis of race, color, national origin, religion, or gender.
system
A series of steps that must be followed to accomplish a task.
planning
A series of steps that must be followed to accomplish a task.
policy
A series of steps that must be followed to accomplish a task.
management
A series of steps that must be followed to accomplish a task.
substantive task
A series of steps that must be followed to accomplish a task.
Gantt chart
A series of steps that must be followed to accomplish a task.
coaching technique
A series of steps that must be followed to accomplish a task.
facilities management
A series of steps that must be followed to accomplish a task.
document assembly software
A series of steps that must be followed to accomplish a task.
intranet
A series of steps that must be followed to accomplish a task.
equal employment opportunity
A series of steps that must be followed to accomplish a task.
human resources management
A series of steps that must be followed to accomplish a task.
controlling
A series of steps that must be followed to accomplish a task.
Fair Credit Reporting Act
A series of steps that must be followed to accomplish a task.
Family and Medical Leave Act of 1993 (FMLA)
A series of steps that must be followed to accomplish a task.
Civil Rights Act of 1964
A series of steps that must be followed to accomplish a task.
extranet
A series of steps that must be followed to accomplish a task.
document management software
A series of steps that must be followed to accomplish a task.
leadership
A series of steps that must be followed to accomplish a task.
Americans with Disabilities Act of 1990 (ADA)
A series of steps that must be followed to accomplish a task.
sexual harassment
A series of steps that must be followed to accomplish a task.
total quality management
A series of steps that must be followed to accomplish a task.
administrative management
A series of steps that must be followed to accomplish a task.
procedure
A series of steps that must be followed to accomplish a task.
marketing
A series of steps that must be followed to accomplish a task.
bona fide occupational qualification
A series of steps that must be followed to accomplish a task.
system
Management decisions relating to operating or managing a law office, including financial and personnel matters.
planning
Management decisions relating to operating or managing a law office, including financial and personnel matters.
policy
Management decisions relating to operating or managing a law office, including financial and personnel matters.
management
Management decisions relating to operating or managing a law office, including financial and personnel matters.
substantive task
Management decisions relating to operating or managing a law office, including financial and personnel matters.
Gantt chart
Management decisions relating to operating or managing a law office, including financial and personnel matters.
coaching technique
Management decisions relating to operating or managing a law office, including financial and personnel matters.
facilities management
Management decisions relating to operating or managing a law office, including financial and personnel matters.
document assembly software
Management decisions relating to operating or managing a law office, including financial and personnel matters.
intranet
Management decisions relating to operating or managing a law office, including financial and personnel matters.
equal employment opportunity
Management decisions relating to operating or managing a law office, including financial and personnel matters.
human resources management
Management decisions relating to operating or managing a law office, including financial and personnel matters.
controlling
Management decisions relating to operating or managing a law office, including financial and personnel matters.
Fair Credit Reporting Act
Management decisions relating to operating or managing a law office, including financial and personnel matters.
Family and Medical Leave Act of 1993 (FMLA)
Management decisions relating to operating or managing a law office, including financial and personnel matters.
Civil Rights Act of 1964
Management decisions relating to operating or managing a law office, including financial and personnel matters.
extranet
Management decisions relating to operating or managing a law office, including financial and personnel matters.
document management software
Management decisions relating to operating or managing a law office, including financial and personnel matters.
leadership
Management decisions relating to operating or managing a law office, including financial and personnel matters.
Americans with Disabilities Act of 1990 (ADA)
Management decisions relating to operating or managing a law office, including financial and personnel matters.
sexual harassment
Management decisions relating to operating or managing a law office, including financial and personnel matters.
total quality management
Management decisions relating to operating or managing a law office, including financial and personnel matters.
administrative management
Management decisions relating to operating or managing a law office, including financial and personnel matters.
procedure
Management decisions relating to operating or managing a law office, including financial and personnel matters.
marketing
Management decisions relating to operating or managing a law office, including financial and personnel matters.
bona fide occupational qualification
Management decisions relating to operating or managing a law office, including financial and personnel matters.
system
Process of educating consumers on the quality legal services that a law office can provide.
planning
Process of educating consumers on the quality legal services that a law office can provide.
policy
Process of educating consumers on the quality legal services that a law office can provide.
management
Process of educating consumers on the quality legal services that a law office can provide.
substantive task
Process of educating consumers on the quality legal services that a law office can provide.
Gantt chart
Process of educating consumers on the quality legal services that a law office can provide.
coaching technique
Process of educating consumers on the quality legal services that a law office can provide.
facilities management
Process of educating consumers on the quality legal services that a law office can provide.
document assembly software
Process of educating consumers on the quality legal services that a law office can provide.
intranet
Process of educating consumers on the quality legal services that a law office can provide.
equal employment opportunity
Process of educating consumers on the quality legal services that a law office can provide.
human resources management
Process of educating consumers on the quality legal services that a law office can provide.
controlling
Process of educating consumers on the quality legal services that a law office can provide.
Fair Credit Reporting Act
Process of educating consumers on the quality legal services that a law office can provide.
Family and Medical Leave Act of 1993 (FMLA)
Process of educating consumers on the quality legal services that a law office can provide.
Civil Rights Act of 1964
Process of educating consumers on the quality legal services that a law office can provide.
extranet
Process of educating consumers on the quality legal services that a law office can provide.
document management software
Process of educating consumers on the quality legal services that a law office can provide.
leadership
Process of educating consumers on the quality legal services that a law office can provide.
Americans with Disabilities Act of 1990 (ADA)
Process of educating consumers on the quality legal services that a law office can provide.
sexual harassment
Process of educating consumers on the quality legal services that a law office can provide.
total quality management
Process of educating consumers on the quality legal services that a law office can provide.
administrative management
Process of educating consumers on the quality legal services that a law office can provide.
procedure
Process of educating consumers on the quality legal services that a law office can provide.
marketing
Process of educating consumers on the quality legal services that a law office can provide.
bona fide occupational qualification
Process of educating consumers on the quality legal services that a law office can provide.
system
A consistent or organized way of doing something.
planning
A consistent or organized way of doing something.
policy
A consistent or organized way of doing something.
management
A consistent or organized way of doing something.
substantive task
A consistent or organized way of doing something.
Gantt chart
A consistent or organized way of doing something.
coaching technique
A consistent or organized way of doing something.
facilities management
A consistent or organized way of doing something.
document assembly software
A consistent or organized way of doing something.
intranet
A consistent or organized way of doing something.
equal employment opportunity
A consistent or organized way of doing something.
human resources management
A consistent or organized way of doing something.
controlling
A consistent or organized way of doing something.
Fair Credit Reporting Act
A consistent or organized way of doing something.
Family and Medical Leave Act of 1993 (FMLA)
A consistent or organized way of doing something.
Civil Rights Act of 1964
A consistent or organized way of doing something.
extranet
A consistent or organized way of doing something.
document management software
A consistent or organized way of doing something.
leadership
A consistent or organized way of doing something.
Americans with Disabilities Act of 1990 (ADA)
A consistent or organized way of doing something.
sexual harassment
A consistent or organized way of doing something.
total quality management
A consistent or organized way of doing something.
administrative management
A consistent or organized way of doing something.
procedure
A consistent or organized way of doing something.
marketing
A consistent or organized way of doing something.
bona fide occupational qualification
A consistent or organized way of doing something.
system
A specific statement that sets out what is or is not acceptable.
planning
A specific statement that sets out what is or is not acceptable.
policy
A specific statement that sets out what is or is not acceptable.
management
A specific statement that sets out what is or is not acceptable.
substantive task
A specific statement that sets out what is or is not acceptable.
Gantt chart
A specific statement that sets out what is or is not acceptable.
coaching technique
A specific statement that sets out what is or is not acceptable.
facilities management
A specific statement that sets out what is or is not acceptable.
document assembly software
A specific statement that sets out what is or is not acceptable.
intranet
A specific statement that sets out what is or is not acceptable.
equal employment opportunity
A specific statement that sets out what is or is not acceptable.
human resources management
A specific statement that sets out what is or is not acceptable.
controlling
A specific statement that sets out what is or is not acceptable.
Fair Credit Reporting Act
A specific statement that sets out what is or is not acceptable.
Family and Medical Leave Act of 1993 (FMLA)
A specific statement that sets out what is or is not acceptable.
Civil Rights Act of 1964
A specific statement that sets out what is or is not acceptable.
extranet
A specific statement that sets out what is or is not acceptable.
document management software
A specific statement that sets out what is or is not acceptable.
leadership
A specific statement that sets out what is or is not acceptable.
Americans with Disabilities Act of 1990 (ADA)
A specific statement that sets out what is or is not acceptable.
sexual harassment
A specific statement that sets out what is or is not acceptable.
total quality management
A specific statement that sets out what is or is not acceptable.
administrative management
A specific statement that sets out what is or is not acceptable.
procedure
A specific statement that sets out what is or is not acceptable.
marketing
A specific statement that sets out what is or is not acceptable.
bona fide occupational qualification
A specific statement that sets out what is or is not acceptable.
system
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
planning
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
policy
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
management
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
substantive task
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
Gantt chart
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
coaching technique
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
facilities management
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
document assembly software
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
intranet
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
equal employment opportunity
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
human resources management
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
controlling
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
Fair Credit Reporting Act
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
Family and Medical Leave Act of 1993 (FMLA)
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
Civil Rights Act of 1964
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
extranet
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
document management software
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
leadership
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
Americans with Disabilities Act of 1990 (ADA)
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
sexual harassment
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
total quality management
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
administrative management
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
procedure
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
marketing
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
bona fide occupational qualification
Organizes, controls, distributes, and allows for extensive searching of electronic documents, typically in a networked environment.
system
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
planning
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
policy
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
management
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
substantive task
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
Gantt chart
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
coaching technique
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
facilities management
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
document assembly software
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
intranet
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
equal employment opportunity
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
human resources management
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
controlling
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
Fair Credit Reporting Act
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
Family and Medical Leave Act of 1993 (FMLA)
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
Civil Rights Act of 1964
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
extranet
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
document management software
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
leadership
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
Americans with Disabilities Act of 1990 (ADA)
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
sexual harassment
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
total quality management
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
administrative management
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
procedure
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
marketing
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
bona fide occupational qualification
Counseling that focuses on the positive aspects of the employee's performance and explores alternative ways to improve his or her performance.
system
An internal information distribution system used only by a law firm staff.
planning
An internal information distribution system used only by a law firm staff.
policy
An internal information distribution system used only by a law firm staff.
management
An internal information distribution system used only by a law firm staff.
substantive task
An internal information distribution system used only by a law firm staff.
Gantt chart
An internal information distribution system used only by a law firm staff.
coaching technique
An internal information distribution system used only by a law firm staff.
facilities management
An internal information distribution system used only by a law firm staff.
document assembly software
An internal information distribution system used only by a law firm staff.
intranet
An internal information distribution system used only by a law firm staff.
equal employment opportunity
An internal information distribution system used only by a law firm staff.
human resources management
An internal information distribution system used only by a law firm staff.
controlling
An internal information distribution system used only by a law firm staff.
Fair Credit Reporting Act
An internal information distribution system used only by a law firm staff.
Family and Medical Leave Act of 1993 (FMLA)
An internal information distribution system used only by a law firm staff.
Civil Rights Act of 1964
An internal information distribution system used only by a law firm staff.
extranet
An internal information distribution system used only by a law firm staff.
document management software
An internal information distribution system used only by a law firm staff.
leadership
An internal information distribution system used only by a law firm staff.
Americans with Disabilities Act of 1990 (ADA)
An internal information distribution system used only by a law firm staff.
sexual harassment
An internal information distribution system used only by a law firm staff.
total quality management
An internal information distribution system used only by a law firm staff.
administrative management
An internal information distribution system used only by a law firm staff.
procedure
An internal information distribution system used only by a law firm staff.
marketing
An internal information distribution system used only by a law firm staff.
bona fide occupational qualification
An internal information distribution system used only by a law firm staff.
system
Encompasses planning, designing, controlling, and managing a law office's building or office space.
planning
Encompasses planning, designing, controlling, and managing a law office's building or office space.
policy
Encompasses planning, designing, controlling, and managing a law office's building or office space.
management
Encompasses planning, designing, controlling, and managing a law office's building or office space.
substantive task
Encompasses planning, designing, controlling, and managing a law office's building or office space.
Gantt chart
Encompasses planning, designing, controlling, and managing a law office's building or office space.
coaching technique
Encompasses planning, designing, controlling, and managing a law office's building or office space.
facilities management
Encompasses planning, designing, controlling, and managing a law office's building or office space.
document assembly software
Encompasses planning, designing, controlling, and managing a law office's building or office space.
intranet
Encompasses planning, designing, controlling, and managing a law office's building or office space.
equal employment opportunity
Encompasses planning, designing, controlling, and managing a law office's building or office space.
human resources management
Encompasses planning, designing, controlling, and managing a law office's building or office space.
controlling
Encompasses planning, designing, controlling, and managing a law office's building or office space.
Fair Credit Reporting Act
Encompasses planning, designing, controlling, and managing a law office's building or office space.
Family and Medical Leave Act of 1993 (FMLA)
Encompasses planning, designing, controlling, and managing a law office's building or office space.
Civil Rights Act of 1964
Encompasses planning, designing, controlling, and managing a law office's building or office space.
extranet
Encompasses planning, designing, controlling, and managing a law office's building or office space.
document management software
Encompasses planning, designing, controlling, and managing a law office's building or office space.
leadership
Encompasses planning, designing, controlling, and managing a law office's building or office space.
Americans with Disabilities Act of 1990 (ADA)
Encompasses planning, designing, controlling, and managing a law office's building or office space.
sexual harassment
Encompasses planning, designing, controlling, and managing a law office's building or office space.
total quality management
Encompasses planning, designing, controlling, and managing a law office's building or office space.
administrative management
Encompasses planning, designing, controlling, and managing a law office's building or office space.
procedure
Encompasses planning, designing, controlling, and managing a law office's building or office space.
marketing
Encompasses planning, designing, controlling, and managing a law office's building or office space.
bona fide occupational qualification
Encompasses planning, designing, controlling, and managing a law office's building or office space.
system
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
planning
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
policy
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
management
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
substantive task
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
Gantt chart
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
coaching technique
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
facilities management
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
document assembly software
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
intranet
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
equal employment opportunity
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
human resources management
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
controlling
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
Fair Credit Reporting Act
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
Family and Medical Leave Act of 1993 (FMLA)
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
Civil Rights Act of 1964
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
extranet
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
document management software
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
leadership
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
Americans with Disabilities Act of 1990 (ADA)
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
sexual harassment
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
total quality management
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
administrative management
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
procedure
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
marketing
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
bona fide occupational qualification
Management philosophy of knowing the needs of each client and allowing those needs to drive the legal organization at all levels of activity.
system
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
planning
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
policy
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
management
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
substantive task
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
Gantt chart
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
coaching technique
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
facilities management
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
document assembly software
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
intranet
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
equal employment opportunity
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
human resources management
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
controlling
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
Fair Credit Reporting Act
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
Family and Medical Leave Act of 1993 (FMLA)
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
Civil Rights Act of 1964
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
extranet
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
document management software
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
leadership
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
Americans with Disabilities Act of 1990 (ADA)
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
sexual harassment
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
total quality management
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
administrative management
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
procedure
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
marketing
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
bona fide occupational qualification
The process of determining whether the law practice is achieving its objectives, holding stakeholders accountable for their goals, and making strategy adjustments as necessary so the firm achieves its objectives.
system
Hiring, evaluating, compensating, training, and directing law office personnel.
planning
Hiring, evaluating, compensating, training, and directing law office personnel.
policy
Hiring, evaluating, compensating, training, and directing law office personnel.
management
Hiring, evaluating, compensating, training, and directing law office personnel.
substantive task
Hiring, evaluating, compensating, training, and directing law office personnel.
Gantt chart
Hiring, evaluating, compensating, training, and directing law office personnel.
coaching technique
Hiring, evaluating, compensating, training, and directing law office personnel.
facilities management
Hiring, evaluating, compensating, training, and directing law office personnel.
document assembly software
Hiring, evaluating, compensating, training, and directing law office personnel.
intranet
Hiring, evaluating, compensating, training, and directing law office personnel.
equal employment opportunity
Hiring, evaluating, compensating, training, and directing law office personnel.
human resources management
Hiring, evaluating, compensating, training, and directing law office personnel.
controlling
Hiring, evaluating, compensating, training, and directing law office personnel.
Fair Credit Reporting Act
Hiring, evaluating, compensating, training, and directing law office personnel.
Family and Medical Leave Act of 1993 (FMLA)
Hiring, evaluating, compensating, training, and directing law office personnel.
Civil Rights Act of 1964
Hiring, evaluating, compensating, training, and directing law office personnel.
extranet
Hiring, evaluating, compensating, training, and directing law office personnel.
document management software
Hiring, evaluating, compensating, training, and directing law office personnel.
leadership
Hiring, evaluating, compensating, training, and directing law office personnel.
Americans with Disabilities Act of 1990 (ADA)
Hiring, evaluating, compensating, training, and directing law office personnel.
sexual harassment
Hiring, evaluating, compensating, training, and directing law office personnel.
total quality management
Hiring, evaluating, compensating, training, and directing law office personnel.
administrative management
Hiring, evaluating, compensating, training, and directing law office personnel.
procedure
Hiring, evaluating, compensating, training, and directing law office personnel.
marketing
Hiring, evaluating, compensating, training, and directing law office personnel.
bona fide occupational qualification
Hiring, evaluating, compensating, training, and directing law office personnel.
system
A task that relates to the process of actually performing legal work for clients.
planning
A task that relates to the process of actually performing legal work for clients.
policy
A task that relates to the process of actually performing legal work for clients.
management
A task that relates to the process of actually performing legal work for clients.
substantive task
A task that relates to the process of actually performing legal work for clients.
Gantt chart
A task that relates to the process of actually performing legal work for clients.
coaching technique
A task that relates to the process of actually performing legal work for clients.
facilities management
A task that relates to the process of actually performing legal work for clients.
document assembly software
A task that relates to the process of actually performing legal work for clients.
intranet
A task that relates to the process of actually performing legal work for clients.
equal employment opportunity
A task that relates to the process of actually performing legal work for clients.
human resources management
A task that relates to the process of actually performing legal work for clients.
controlling
A task that relates to the process of actually performing legal work for clients.
Fair Credit Reporting Act
A task that relates to the process of actually performing legal work for clients.
Family and Medical Leave Act of 1993 (FMLA)
A task that relates to the process of actually performing legal work for clients.
Civil Rights Act of 1964
A task that relates to the process of actually performing legal work for clients.
extranet
A task that relates to the process of actually performing legal work for clients.
document management software
A task that relates to the process of actually performing legal work for clients.
leadership
A task that relates to the process of actually performing legal work for clients.
Americans with Disabilities Act of 1990 (ADA)
A task that relates to the process of actually performing legal work for clients.
sexual harassment
A task that relates to the process of actually performing legal work for clients.
total quality management
A task that relates to the process of actually performing legal work for clients.
administrative management
A task that relates to the process of actually performing legal work for clients.
procedure
A task that relates to the process of actually performing legal work for clients.
marketing
A task that relates to the process of actually performing legal work for clients.
bona fide occupational qualification
A task that relates to the process of actually performing legal work for clients.
system
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
planning
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
policy
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
management
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
substantive task
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
Gantt chart
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
coaching technique
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
facilities management
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
document assembly software
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
intranet
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
equal employment opportunity
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
human resources management
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
controlling
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
Fair Credit Reporting Act
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
Family and Medical Leave Act of 1993 (FMLA)
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
Civil Rights Act of 1964
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
extranet
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
document management software
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
leadership
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
Americans with Disabilities Act of 1990 (ADA)
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
sexual harassment
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
total quality management
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
administrative management
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
procedure
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
marketing
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
bona fide occupational qualification
An allowable exception to equal employment opportunity, for example, for an employee to perform a specific job, the employee must be of a certain age, sex, or religion.
system
A plan or timeline of the projected begin and end dates of a project.
planning
A plan or timeline of the projected begin and end dates of a project.
policy
A plan or timeline of the projected begin and end dates of a project.
management
A plan or timeline of the projected begin and end dates of a project.
substantive task
A plan or timeline of the projected begin and end dates of a project.
Gantt chart
A plan or timeline of the projected begin and end dates of a project.
coaching technique
A plan or timeline of the projected begin and end dates of a project.
facilities management
A plan or timeline of the projected begin and end dates of a project.
document assembly software
A plan or timeline of the projected begin and end dates of a project.
intranet
A plan or timeline of the projected begin and end dates of a project.
equal employment opportunity
A plan or timeline of the projected begin and end dates of a project.
human resources management
A plan or timeline of the projected begin and end dates of a project.
controlling
A plan or timeline of the projected begin and end dates of a project.
Fair Credit Reporting Act
A plan or timeline of the projected begin and end dates of a project.
Family and Medical Leave Act of 1993 (FMLA)
A plan or timeline of the projected begin and end dates of a project.
Civil Rights Act of 1964
A plan or timeline of the projected begin and end dates of a project.
extranet
A plan or timeline of the projected begin and end dates of a project.
document management software
A plan or timeline of the projected begin and end dates of a project.
leadership
A plan or timeline of the projected begin and end dates of a project.
Americans with Disabilities Act of 1990 (ADA)
A plan or timeline of the projected begin and end dates of a project.
sexual harassment
A plan or timeline of the projected begin and end dates of a project.
total quality management
A plan or timeline of the projected begin and end dates of a project.
administrative management
A plan or timeline of the projected begin and end dates of a project.
procedure
A plan or timeline of the projected begin and end dates of a project.
marketing
A plan or timeline of the projected begin and end dates of a project.
bona fide occupational qualification
A plan or timeline of the projected begin and end dates of a project.
system
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
planning
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
policy
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
management
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
substantive task
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
Gantt chart
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
coaching technique
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
facilities management
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
document assembly software
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
intranet
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
equal employment opportunity
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
human resources management
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
controlling
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
Fair Credit Reporting Act
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
Family and Medical Leave Act of 1993 (FMLA)
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
Civil Rights Act of 1964
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
extranet
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
document management software
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
leadership
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
Americans with Disabilities Act of 1990 (ADA)
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
sexual harassment
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
total quality management
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
administrative management
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
procedure
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
marketing
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
bona fide occupational qualification
Unwelcome advances, requests for intimate favors, and other verbal or physical conduct of an intimate nature that creates an intimidating, hostile, or offensive working environment.
system
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
planning
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
policy
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
management
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
substantive task
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
Gantt chart
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
coaching technique
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
facilities management
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
document assembly software
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
intranet
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
equal employment opportunity
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
human resources management
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
controlling
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
Fair Credit Reporting Act
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
Family and Medical Leave Act of 1993 (FMLA)
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
Civil Rights Act of 1964
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
extranet
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
document management software
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
leadership
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
Americans with Disabilities Act of 1990 (ADA)
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
sexual harassment
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
total quality management
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
administrative management
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
procedure
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
marketing
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
bona fide occupational qualification
Legislation that allows employees in certain circumstances to receive up to 12 work weeks of unpaid time away from their jobs for family- or health-related reasons.
system
A network designed to provide, disseminate, and share confidential information with clients.
planning
A network designed to provide, disseminate, and share confidential information with clients.
policy
A network designed to provide, disseminate, and share confidential information with clients.
management
A network designed to provide, disseminate, and share confidential information with clients.
substantive task
A network designed to provide, disseminate, and share confidential information with clients.
Gantt chart
A network designed to provide, disseminate, and share confidential information with clients.
coaching technique
A network designed to provide, disseminate, and share confidential information with clients.
facilities management
A network designed to provide, disseminate, and share confidential information with clients.
document assembly software
A network designed to provide, disseminate, and share confidential information with clients.
intranet
A network designed to provide, disseminate, and share confidential information with clients.
equal employment opportunity
A network designed to provide, disseminate, and share confidential information with clients.
human resources management
A network designed to provide, disseminate, and share confidential information with clients.
controlling
A network designed to provide, disseminate, and share confidential information with clients.
Fair Credit Reporting Act
A network designed to provide, disseminate, and share confidential information with clients.
Family and Medical Leave Act of 1993 (FMLA)
A network designed to provide, disseminate, and share confidential information with clients.
Civil Rights Act of 1964
A network designed to provide, disseminate, and share confidential information with clients.
extranet
A network designed to provide, disseminate, and share confidential information with clients.
document management software
A network designed to provide, disseminate, and share confidential information with clients.
leadership
A network designed to provide, disseminate, and share confidential information with clients.
Americans with Disabilities Act of 1990 (ADA)
A network designed to provide, disseminate, and share confidential information with clients.
sexual harassment
A network designed to provide, disseminate, and share confidential information with clients.
total quality management
A network designed to provide, disseminate, and share confidential information with clients.
administrative management
A network designed to provide, disseminate, and share confidential information with clients.
procedure
A network designed to provide, disseminate, and share confidential information with clients.
marketing
A network designed to provide, disseminate, and share confidential information with clients.
bona fide occupational qualification
A network designed to provide, disseminate, and share confidential information with clients.
system
Federal legislation that governs the use of consumer reports in all employment decisions.
planning
Federal legislation that governs the use of consumer reports in all employment decisions.
policy
Federal legislation that governs the use of consumer reports in all employment decisions.
management
Federal legislation that governs the use of consumer reports in all employment decisions.
substantive task
Federal legislation that governs the use of consumer reports in all employment decisions.
Gantt chart
Federal legislation that governs the use of consumer reports in all employment decisions.
coaching technique
Federal legislation that governs the use of consumer reports in all employment decisions.
facilities management
Federal legislation that governs the use of consumer reports in all employment decisions.
document assembly software
Federal legislation that governs the use of consumer reports in all employment decisions.
intranet
Federal legislation that governs the use of consumer reports in all employment decisions.
equal employment opportunity
Federal legislation that governs the use of consumer reports in all employment decisions.
human resources management
Federal legislation that governs the use of consumer reports in all employment decisions.
controlling
Federal legislation that governs the use of consumer reports in all employment decisions.
Fair Credit Reporting Act
Federal legislation that governs the use of consumer reports in all employment decisions.
Family and Medical Leave Act of 1993 (FMLA)
Federal legislation that governs the use of consumer reports in all employment decisions.
Civil Rights Act of 1964
Federal legislation that governs the use of consumer reports in all employment decisions.
extranet
Federal legislation that governs the use of consumer reports in all employment decisions.
document management software
Federal legislation that governs the use of consumer reports in all employment decisions.
leadership
Federal legislation that governs the use of consumer reports in all employment decisions.
Americans with Disabilities Act of 1990 (ADA)
Federal legislation that governs the use of consumer reports in all employment decisions.
sexual harassment
Federal legislation that governs the use of consumer reports in all employment decisions.
total quality management
Federal legislation that governs the use of consumer reports in all employment decisions.
administrative management
Federal legislation that governs the use of consumer reports in all employment decisions.
procedure
Federal legislation that governs the use of consumer reports in all employment decisions.
marketing
Federal legislation that governs the use of consumer reports in all employment decisions.
bona fide occupational qualification
Federal legislation that governs the use of consumer reports in all employment decisions.
system
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
planning
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
policy
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
management
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
substantive task
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
Gantt chart
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
coaching technique
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
facilities management
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
document assembly software
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
intranet
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
equal employment opportunity
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
human resources management
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
controlling
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
Fair Credit Reporting Act
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
Family and Medical Leave Act of 1993 (FMLA)
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
Civil Rights Act of 1964
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
extranet
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
document management software
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
leadership
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
Americans with Disabilities Act of 1990 (ADA)
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
sexual harassment
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
total quality management
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
administrative management
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
procedure
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
marketing
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
bona fide occupational qualification
Legislation regarding employer treatment of employees or applicants with infirmities or incapacities.
system
Act of motivating or causing others to perform and achieve objectives.
planning
Act of motivating or causing others to perform and achieve objectives.
policy
Act of motivating or causing others to perform and achieve objectives.
management
Act of motivating or causing others to perform and achieve objectives.
substantive task
Act of motivating or causing others to perform and achieve objectives.
Gantt chart
Act of motivating or causing others to perform and achieve objectives.
coaching technique
Act of motivating or causing others to perform and achieve objectives.
facilities management
Act of motivating or causing others to perform and achieve objectives.
document assembly software
Act of motivating or causing others to perform and achieve objectives.
intranet
Act of motivating or causing others to perform and achieve objectives.
equal employment opportunity
Act of motivating or causing others to perform and achieve objectives.
human resources management
Act of motivating or causing others to perform and achieve objectives.
controlling
Act of motivating or causing others to perform and achieve objectives.
Fair Credit Reporting Act
Act of motivating or causing others to perform and achieve objectives.
Family and Medical Leave Act of 1993 (FMLA)
Act of motivating or causing others to perform and achieve objectives.
Civil Rights Act of 1964
Act of motivating or causing others to perform and achieve objectives.
extranet
Act of motivating or causing others to perform and achieve objectives.
document management software
Act of motivating or causing others to perform and achieve objectives.
leadership
Act of motivating or causing others to perform and achieve objectives.
Americans with Disabilities Act of 1990 (ADA)
Act of motivating or causing others to perform and achieve objectives.
sexual harassment
Act of motivating or causing others to perform and achieve objectives.
total quality management
Act of motivating or causing others to perform and achieve objectives.
administrative management
Act of motivating or causing others to perform and achieve objectives.
procedure
Act of motivating or causing others to perform and achieve objectives.
marketing
Act of motivating or causing others to perform and achieve objectives.
bona fide occupational qualification
Act of motivating or causing others to perform and achieve objectives.
system
Administration of people and other resources to accomplish objectives.
planning
Administration of people and other resources to accomplish objectives.
policy
Administration of people and other resources to accomplish objectives.
management
Administration of people and other resources to accomplish objectives.
substantive task
Administration of people and other resources to accomplish objectives.
Gantt chart
Administration of people and other resources to accomplish objectives.
coaching technique
Administration of people and other resources to accomplish objectives.
facilities management
Administration of people and other resources to accomplish objectives.
document assembly software
Administration of people and other resources to accomplish objectives.
intranet
Administration of people and other resources to accomplish objectives.
equal employment opportunity
Administration of people and other resources to accomplish objectives.
human resources management
Administration of people and other resources to accomplish objectives.
controlling
Administration of people and other resources to accomplish objectives.
Fair Credit Reporting Act
Administration of people and other resources to accomplish objectives.
Family and Medical Leave Act of 1993 (FMLA)
Administration of people and other resources to accomplish objectives.
Civil Rights Act of 1964
Administration of people and other resources to accomplish objectives.
extranet
Administration of people and other resources to accomplish objectives.
document management software
Administration of people and other resources to accomplish objectives.
leadership
Administration of people and other resources to accomplish objectives.
Americans with Disabilities Act of 1990 (ADA)
Administration of people and other resources to accomplish objectives.
sexual harassment
Administration of people and other resources to accomplish objectives.
total quality management
Administration of people and other resources to accomplish objectives.
administrative management
Administration of people and other resources to accomplish objectives.
procedure
Administration of people and other resources to accomplish objectives.
marketing
Administration of people and other resources to accomplish objectives.
bona fide occupational qualification
Administration of people and other resources to accomplish objectives.
system
planning
policy
management
substantive task
Gantt chart
coaching technique
facilities management
document assembly software
intranet
equal employment opportunity
human resources management
controlling
Fair Credit Reporting Act
Family and Medical Leave Act of 1993 (FMLA)
Civil Rights Act of 1964
extranet
document management software
leadership
Americans with Disabilities Act of 1990 (ADA)
sexual harassment
total quality management
administrative management
procedure
marketing
bona fide occupational qualification
system
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42
List the 11 functions of legal administration.
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43
List four functions of law office management.
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44
Name three ways a law office can strengthen security.
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45
Why should employers always perform reference checks?
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46
What is the purpose of a strategic plan?
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47
Office services management refers to internal systems and services, including ___________.
A)property acquisition
B)cleaning/maintenance
C)mail room/copy machines
D)security/safety
E)none of the above
A)property acquisition
B)cleaning/maintenance
C)mail room/copy machines
D)security/safety
E)none of the above
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48
Explain the importance of both practice management and administrative management, and discuss which type of management is more important.
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49
Facilities management encompasses _______________.
A)property acquisition
B)space planning
C)cleaning/maintenance
D)security/safety
E)all of the above
A)property acquisition
B)space planning
C)cleaning/maintenance
D)security/safety
E)all of the above
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50
Describe total quality management and its philosophies in detail.
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51
Why should firms consider total quality management?
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52
Name three functions related to human resources management.
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53
Explain the purpose of a mission statement.
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54
List and explain three federal employment laws.
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