Deck 11: Digital Communication

Question 1

Twitter is an example of a wiki, which allows for collaborative editing by its users.

Answer 1

False

Question 2

Social networking includes the following positive effects EXCEPT _________.

A)keeping in contact with others
B)promoting small and local businesses
C)growing professional networks
D)increasing your privacy

Answer 2

increasing your privacy

Question 3

Which of the following is an example of someone who is NOT practicing good netiquette?

A)Tamika used the Reply All button to send an email about a meeting room change.
B)Raj tweeted about the guest speaker at the staff meeting unveiling new office technology with the hashtag #cantwaittotry.
C)Vance found pictures of Dorie in a bikini on Facebook and texted them to other men in the office.
D)Margie posted pictures from her son's baseball game with the caption, "Great job, boys!"

Answer 3

Vance found pictures of Dorie in a bikini on Facebook and texted them to other men in the office.

Question 4

A business can use a wiki in the following ways EXCEPT _____.

A)accessing schedules and procedures
B)exchanging ideas
C)sharing policies
D)aggregating content

Question 5

[e-mail] is an appropriate email address to use for communicating with potential employers.

Question 6

If you want to remove an older email from your inbox, but not permanently delete it, you can _____ it.

A)archive
B)resend
C)recycle
D)categorize

Question 7

To observe professional messaging guidelines, you should avoid using the following EXCEPT _____.

A)Abbreviations
B)Emojis
C)Meeting invites
D)Personal photographs

Question 8

Everything you do online is recorded in the cloud, but you can choose to erase it, as you have control over your digital footprint.

Question 9

You just got back from vacation and are getting ready to post pictures online of all the fun you had. Which of the following photos would be appropriate to post on social media?

A)A photo of you dancing on a tabletop wearing a shirt with your company logo on it.
B)A photo of you in a pool with two beers in each hand.
C)A photo of you horseback riding on the beach with friends.
D)A photo of you out to dinner, holding hands with a prospective client.

Question 10

Wikis are not useful in education because students cannot use them to share notes and give feedback.

Question 11

How might a business use a blog?

A)To present a demonstration
B)To host a meeting
C)To communicate with customers
D)To transmit a video

Question 12

Which of the following is a step in the email communication process?

A)The recipient opens an email attachment.
B)The message travels along Internet routers to the recipient.
C)Hardware on the server determines the best route for the data.
D)Your Internet service provider contacts software on the outgoing mail server to retrieve the message.

Question 13

Daniela's company has decided to allow employees to work from home. What can the company use to let employees continue to meet and collaborate on group projects?

A)Web conferences
B)Text messaging
C)Email messages
D)Podcasts

Question 14

Posting hostile or insulting comments in response to someone else's blog post is called _____.

A)cyberstalking
B)flaming
C)doxxing
D)hashing

Question 15

How would you describe the social networking site YouTube?

A)YouTube is a microblog.
B)YouTube is a media-sharing network.
C)YouTube is a discussion forum.
D)YouTube is a social curation site.

Question 16

You are using a social network and want to let others know that you are interested in their posts. Which of the following could you use to alert them to your interest?

A)Attach a hashtag (#)to the post.
B)"Like" their post.
C)Extend your contacts to include more individuals.
D)Share the post on your news feed.

Question 17

In the email communication process, what is the role of the email server?

A)Encrypting data that is sent over an unsecured network
B)Routing email messages through the Internet or a private network
C)Storing archived email messages
D)Creating messages to send

Question 18

Social networking can leave you exposed to criminal activity in the following ways EXCEPT _____.

A)Tracking your online activity and then selling that data without your knowledge
B)Using your photos and posts to form impressions about your character
C)Alerting others that you are not home according to location-tracking features
D)Enticing you to friend someone so that they gain access to your account

Question 19

Netiquette only applies to social media and social networking, not emails and instant messaging.

Question 20

Gwen is starting a blog about vegetable gardening. What information should she include on the blog's home page?

A)list of posts with the most recent ones at the top
B)a photo and description of herself
C)an indicator showing the number of pageviews
D)list of webpages that link to her blog

Question 21

In his small business, Adrian wants to use his laptop to place and receive phone calls. What type of service should he use?

A)Voice and video service (VVS)
B)Audio Internet service provider (AISP)
C)Voice-to-Text (VTT)
D)Voice over Internet Protocol (VoIP)

Question 22

In business, what has replaced social bookmarking in helping users find the most relevant, high-quality information, collect it, and share it with others?

A)Social curation sites
B)Social media
C)Social networks
D)Social conferencing

Question 23

If you do not want to use your Internet service provider (ISP)for your email account, how can you acquire a webmail account?

A)Through your employer
B)Through an online service
C)Through your school
D)Through a social network

Question 24

Businesses use webinars for the following reasons EXCEPT _____.

A)Group discussions
B)Education and compliance
C)Training and skill development
D)Brand promotion

Question 25

An online game developer has an issue with its most popular game and must take the server offline. The company posts an update on its social media page. How is this a positive use of social networking?

A)It shares the company's plans with competitors, making it transparent and honest.
B)It allows the users to share their experiences with the game on a different platform while the site is down.
C)It confirms who uses the social networking platform to get status updates and follow the game.
D)It allows the company to communicate to many users at once about an issue and release status updates.

Question 26

On what type of network can you rent things such as cars, tools, and rooms?

A)blogging network
B)sharing economy network
C)media-sharing network
D)real estate network

Question 27

You received an unpleasant email from a coworker and you want to discreetly notify your supervisor. Which of the following features could you use to do this?

A)BCC your supervisor in your response
B)CC your supervisor in your response
C)Reply All and add your supervisor in the To field
D)Reply and add your supervisor in the To field

Question 28

Which of the following is typical content for a podcast?

A)phone calls
B)online chats
C)interactive seminars
D)radio shows

Question 29

What is one advantage of a company using an anonymous messaging app?

A)It allows for honest feedback without disclosing identities.
B)It allows posts to other websites to encourage that site to support your view without giving up your identity.
C)It allows for data to be collected on websites you like without sharing your identity.
D)It allows you to monitor others without them knowing so you can find out what they like.

Question 30

How do you create an email message?

A)Use a web service and create an account.
B)Use an app or software to compose and send information.
C)Use a content management system to publish notes to individuals.
D)Use a program that captures incoming hashtags for sharing with others.

Question 31

How would you design a webinar that would be interactive?

A)Include a presenter demonstration
B)Design slide shows
C)Add a poll
D)Upload videos

Question 32

You just posted new photographs to Shutterfly, and the site asks you to review the metadata. Metadata includes the following information EXCEPT _____.

A)The date a photo was taken
B)The file size
C)The GPS location coordinates
D)The HTML coding