Deck 3: Senior Professional in Human Resources
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Deck 3: Senior Professional in Human Resources
1
An HR audit is designed to help management do what?
A) Improve employee morale.
B) Analyze HR policies, programs, and procedures against applicable legal requirements.
C) Improve HR effectiveness.
D) All of the above.
A) Improve employee morale.
B) Analyze HR policies, programs, and procedures against applicable legal requirements.
C) Improve HR effectiveness.
D) All of the above.
D
2
There are many different types of organizations that people create to accomplish business goals. Which business organization has just one person who is responsible for all decisions in the business, retains all profits, and has unlimited personal liability for all business decisions?
A) Partnerships
B) Sole proprietorship
C) Limited liability company
D) Corporation
A) Partnerships
B) Sole proprietorship
C) Limited liability company
D) Corporation
B
3
John is the Senior HR Professional for his organization and he's reviewing his company's code of conduct. Which of the following statements best describes a code of conduct?
A) A code of conduct is a statement of behaviors that the organization expects from its employees.
B) A code of conduct is a statement of ideal standards that the organization is committed to uphold in its business practices.
C) A code of conduct is a statement of ideal standards that the shareholders are expected to uphold in its business practices.
D) A code of conduct is a statement of behaviors that the employees expect from its management.
A) A code of conduct is a statement of behaviors that the organization expects from its employees.
B) A code of conduct is a statement of ideal standards that the organization is committed to uphold in its business practices.
C) A code of conduct is a statement of ideal standards that the shareholders are expected to uphold in its business practices.
D) A code of conduct is a statement of behaviors that the employees expect from its management.
A
4
A business professional must plan on the direction and mission of the organization. Questions that direct the business ask where is the business now, where does the business want to go, how will the business get there, and how will we know when it has arrived. What term is assigned to this business introspection?
A) Planning
B) Mission building
C) Strategic planning
D) Vision
A) Planning
B) Mission building
C) Strategic planning
D) Vision
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5
You are the HR Professional for your organization. You are discussing the status of your company's employees to determine who may be considered nonexempt versus exempt. Which one of the following types of employees can never be considered exempted from overtime provisions?
A) Manual workers
B) Sales people
C) Managers
D) Administrative assistants
A) Manual workers
B) Sales people
C) Managers
D) Administrative assistants
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6
According to Knowles, there are five key assumptions about how adults learn. One of the assumptions is the learner's need to know. Which of the following statements is best associated with the assumption of the learner's need to know?
A) I'm ready to learn this because what I learn will help me function better in some way.
B) I understand why I need to learn this.
C) What I learn today will help me solve problems at my workplace tomorrow.
D) I've got lots of valuable experience that I want to draw upon to help me as I learn.
A) I'm ready to learn this because what I learn will help me function better in some way.
B) I understand why I need to learn this.
C) What I learn today will help me solve problems at my workplace tomorrow.
D) I've got lots of valuable experience that I want to draw upon to help me as I learn.
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7
This nonmathematical forecasting technique brings the participants together to share and discuss their ideas about the forecast. The ideas are then ranked based on the groups input. What technique is discussed?
A) Management forecasts
B) Delphi technique
C) Nominal group technique
D) Brainstorming
A) Management forecasts
B) Delphi technique
C) Nominal group technique
D) Brainstorming
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8
The human resource professional fulfills three core roles in any organization. These three roles help propel the company's success. Which of the following statements best describes the roles of an HR professional?
A) Human resource professionals fulfill strategic, operational, and administrative roles.
B) Human resource professionals fulfill legal, operational, and administrative roles.
C) Human resource professionals fulfill strategic, operational, and logistical roles.
D) Human resource professionals fulfill functional, operational, and logistical roles.
A) Human resource professionals fulfill strategic, operational, and administrative roles.
B) Human resource professionals fulfill legal, operational, and administrative roles.
C) Human resource professionals fulfill strategic, operational, and logistical roles.
D) Human resource professionals fulfill functional, operational, and logistical roles.
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9
What plan captures and projects how human resources will contribute to achieving the organization's strategic plan?
A) Human capital management plan
B) HR Staffing Plan
C) Resource Development Plan
D) Change management plan
A) Human capital management plan
B) HR Staffing Plan
C) Resource Development Plan
D) Change management plan
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10
Your organization offers an employees' retirement benefit program that is covered by the Employee Retirement Income Security Act of 1974. The administrative responsibility for enforcement of the Employee Retirement Income Security Act of 1974 is divided among three government agencies. Which one of the following is not a government agency that helps to enforce ERISA?
A) IRS
B) Department of Labor
C) Pension Benefit Guaranty Corporation
D) FDIC
A) IRS
B) Department of Labor
C) Pension Benefit Guaranty Corporation
D) FDIC
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11
Which of the following functional areas covers activities related to planning for and managing entry into and exit from the organization to meet changing business needs?
A) Workforce Planning and Employment
B) Business Management and Strategy
C) Human Resource Development
D) Employee and Labor Relations
A) Workforce Planning and Employment
B) Business Management and Strategy
C) Human Resource Development
D) Employee and Labor Relations
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12
The Department of Labor establishes the rules for unemployment insurance and associated claims. Who administers the unemployment?
A) The Department of Labor
B) Each state
C) Insurance companies
D) Each organization
A) The Department of Labor
B) Each state
C) Insurance companies
D) Each organization
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13
You need to participate in enterprise risk management and complete an HR-audit. Which of the following is the best definition of an HR-audit in regard to risk management?
A) Identify the total number of employees in the organization
B) Identify the competency of employees in each areas of the organization
C) Identify the total number of employees by years of employment in the organization and verify their experience, education, and skills
D) Identify the HR areas that may be out of compliance with legal requirements
A) Identify the total number of employees in the organization
B) Identify the competency of employees in each areas of the organization
C) Identify the total number of employees by years of employment in the organization and verify their experience, education, and skills
D) Identify the HR areas that may be out of compliance with legal requirements
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14
Each collective bargaining agreement outlines the process to file a grievance. Most agreements define a four-step approach to the grievance procedure. During which one of the following steps of the grievance procedure, might the president of the local union meet with the manager of the plant at which the employee with the grievance works?
A) Initiate the complaint
B) Escalate the complaint internally
C) Reach the highest level of internal escalation
D) Participate in binding arbitration
A) Initiate the complaint
B) Escalate the complaint internally
C) Reach the highest level of internal escalation
D) Participate in binding arbitration
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15
Holly and Gary are HR Professionals in their organization and they are working to develop the strategic plan for their organization. Holly and Gary are using SWOT analysis to help understand the needs of human, financial, technological, capital, and other aspects of their organization. What is SWOT?
A) SWOT is an analysis to define the strengths, weaknesses, openness, and timeliness of an organization.
B) SWOT is an analysis to define the schedule, weaknesses, opportunities, and timetable of a project endeavor.
C) SWOT is an analysis to define the seriousness, weaknesses, openness, and timetable of organization development.
D) SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.
A) SWOT is an analysis to define the strengths, weaknesses, openness, and timeliness of an organization.
B) SWOT is an analysis to define the schedule, weaknesses, opportunities, and timetable of a project endeavor.
C) SWOT is an analysis to define the seriousness, weaknesses, openness, and timetable of organization development.
D) SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.
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16
What term is best described as examining the entire organization to simplify or eliminate unnecessary processes with the goal of increasing customer satisfaction through improvements in efficiency?
A) Reengineering
B) Corporate restructuring
C) Workforce reduction
D) Mergers and acquisitions
A) Reengineering
B) Corporate restructuring
C) Workforce reduction
D) Mergers and acquisitions
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17
As an HR Professional you must be familiar with the project management processes and the stakeholders of projects. All projects can map to the project management lifecycle. Which one of the following best describes the project management lifecycle?
A) It is a unique life of each project -from its initiation through its closing.
B) It is the aggregation of the nine knowledge areas of project management: integration management, scope, schedule, costs, quality, human resources, communication, risk, and procurement.
C) It is the life of the management of the project -from initiation, planning, execution, controlling, through closing.
D) It is the life of a project to interact with all areas including scope, schedule, costs, quality, human resources, communication, risk, and procurement.
A) It is a unique life of each project -from its initiation through its closing.
B) It is the aggregation of the nine knowledge areas of project management: integration management, scope, schedule, costs, quality, human resources, communication, risk, and procurement.
C) It is the life of the management of the project -from initiation, planning, execution, controlling, through closing.
D) It is the life of a project to interact with all areas including scope, schedule, costs, quality, human resources, communication, risk, and procurement.
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18
As an HR Professional, you must be familiar with many laws and the process of how laws come into existence. One type of law is an administrative law. Which of the following is NOT an example of an administrative law?
A) Agency rules and regulations
B) Executive orders
C) Agency orders
D) Corporate governance
A) Agency rules and regulations
B) Executive orders
C) Agency orders
D) Corporate governance
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19
As a Senior HR Professional, you may have to work with the board of directors on some organizational issues and goals. How does the board of directors come into existence?
A) The founder of the organization chooses the members of the board.
B) The members of the board are hired just like all employees.
C) The shareholders of the company elect the board of directors.
D) Regulations, laws, and policies determine who is eligible to serve on the board of directors.
A) The founder of the organization chooses the members of the board.
B) The members of the board are hired just like all employees.
C) The shareholders of the company elect the board of directors.
D) Regulations, laws, and policies determine who is eligible to serve on the board of directors.
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20
A correlation coefficient is an example of a type of what?
A) Qualitative analysis
B) Quantitative analysis
C) Job evaluation
D) Learning matrix
A) Qualitative analysis
B) Quantitative analysis
C) Job evaluation
D) Learning matrix
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21
Mike is the HR Professional for his organization and he's documenting the relationship of contractors and employees in the organization. Mike is focusing on the control aspects as provided by the Internal Revenue Service. What aspect of the contractor control aspect is best described as how the business pays the worker?
A) Financial control
B) Behavioral control
C) Type of relationship
D) Contractual relationship
A) Financial control
B) Behavioral control
C) Type of relationship
D) Contractual relationship
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22
As a Senior HR Professional, you must be familiar with certain legal terms, laws, and regulations that affect how you and others operate in the workplace. One term is protected class. Which of the following statements best describes a protected class?
A) A group of people who share a common characteristic and who are protected from discrimination and harassment on the basis of that shared characteristic.
B) A group of people who share a common characteristic and who are exempt from discrimination regulations on the basis of that shared characteristic.
C) A group of people who do not share a common characteristic and who are not protected from discrimination and harassment on the basis of that shared characteristic.
D) A group of people who share a race and who are protected from discrimination and harassment on the basis of that race.
A) A group of people who share a common characteristic and who are protected from discrimination and harassment on the basis of that shared characteristic.
B) A group of people who share a common characteristic and who are exempt from discrimination regulations on the basis of that shared characteristic.
C) A group of people who do not share a common characteristic and who are not protected from discrimination and harassment on the basis of that shared characteristic.
D) A group of people who share a race and who are protected from discrimination and harassment on the basis of that race.
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23
What act prohibits discrimination on the basis of physical and mental disabilities?
A) ADEA of 1967
B) Rehabilitation Act of 1973
C) VEVRAA of 1974
D) IRCA of 1986
A) ADEA of 1967
B) Rehabilitation Act of 1973
C) VEVRAA of 1974
D) IRCA of 1986
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24
There is a document the federal government has created that you would like to use in your training class. You'll be teaching how the form is designed, its purpose, and what all parts of the form provide. The form will be included in your overhead presentation, in the course manual, and as a handout in the classroom. Is this legal?
A) No, the form is protected from copyright infringement.
B) No, the form can be shown in the overhead presentation, but not distributed or photocopied.
C) Yes, the form can be distributed with a fee to the federal government for access to the form.
D) Yes, work created by the federal government is in the public domain.
A) No, the form is protected from copyright infringement.
B) No, the form can be shown in the overhead presentation, but not distributed or photocopied.
C) Yes, the form can be distributed with a fee to the federal government for access to the form.
D) Yes, work created by the federal government is in the public domain.
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25
Within the Worker Adjustment and Retraining Notification Act, there are rules for notifying employees of mass layoffs and plant closings. There are, however, three exceptions to the notification time limit. Which one of the following is a valid exception to the notification time limit for a plant closing?
A) Natural disaster
B) Death of business owner
C) Acquisition of firm by competition
D) Replacement of jobs from one state to another
A) Natural disaster
B) Death of business owner
C) Acquisition of firm by competition
D) Replacement of jobs from one state to another
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26
Which of the following is a term used to describe efforts made by a downsizing company to help former employees through the transition to new jobs and helps them re-orientate to the job market?
A) Utility function
B) Outplacement
C) Duty of diligence
D) Exit interview
A) Utility function
B) Outplacement
C) Duty of diligence
D) Exit interview
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27
What type of analysis in an Affirmative Action Plan would create an organizational chart that includes information about incumbents' race, gender, and wages?
A) Job Group Analysis
B) Availability Analysis
C) Utilization Analysis
D) Workforce Analysis
A) Job Group Analysis
B) Availability Analysis
C) Utilization Analysis
D) Workforce Analysis
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28
One factor of the Uniform Guidelines on Employee Selection is reliability during interviews. Which of the following statements is the best description of reliability during interviews?
A) Interviews should adapt job-related questions for each candidate for a particular position based on the candidate's experience.
B) Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for a particular position.
C) Interviews should prepare and consistently use questions that will be asked of all candidates based on the candidate's submitted resume.
D) Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for all employment positions within the organization.
A) Interviews should adapt job-related questions for each candidate for a particular position based on the candidate's experience.
B) Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for a particular position.
C) Interviews should prepare and consistently use questions that will be asked of all candidates based on the candidate's submitted resume.
D) Interviews should prepare and consistently use a list of job-related questions that will be asked of all candidates for all employment positions within the organization.
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29
Validity is an important part of the interview process. All HR Professionals should recognize validity through the interview process. Which one of the following is not one of the four types of validity?
A) Predictive validity
B) Content validity
C) Professional validity
D) Construct validity
A) Predictive validity
B) Content validity
C) Professional validity
D) Construct validity
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30
Kelly's organization has posted a new job opening for their organization. This job opening is for a woman to be the restroom attended, for all women's restrooms and locker rooms, in their organization. Kelly believes, however, that the requirement for the applicant to be a female is a violation of the Title VII of the Civil Rights Act of 1964. Which one of the following is the best answer for this scenario?
A) The sex of applicants is excluded from the Title VII of the Civil Rights Act of 1964
B) This is an example of a violation of the Title VII of the Civil Rights Act of 1964
C) This is an example of an exception by bona fide occupational qualification to the Title VII of the Civil Rights Act of 1964
D) This is not a violation of the Title VII of the Civil Rights Act of 1964 because there is an equal paying and titled job for the men's restroom and locker rooms in the company
A) The sex of applicants is excluded from the Title VII of the Civil Rights Act of 1964
B) This is an example of a violation of the Title VII of the Civil Rights Act of 1964
C) This is an example of an exception by bona fide occupational qualification to the Title VII of the Civil Rights Act of 1964
D) This is not a violation of the Title VII of the Civil Rights Act of 1964 because there is an equal paying and titled job for the men's restroom and locker rooms in the company
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31
Mark is an HR Professional for his organization and he has been given the assignment to create an Affirmative Action Plan for his company. Mark will also be considered to be designated the responsibility for this Affirmative Action Plan. What does the designation of responsibility mean?
A) It means that Mark will be the person that reports on the plan's implementation to management
B) It means that Mark will be the person responsible for actually implementing the plan
C) It means that Mark will be the person that reports on the plan's implementation to the Department of Labor
D) It means that Mark will be the manager for all Affirmative Action scenarios and issues within his company
A) It means that Mark will be the person that reports on the plan's implementation to management
B) It means that Mark will be the person responsible for actually implementing the plan
C) It means that Mark will be the person that reports on the plan's implementation to the Department of Labor
D) It means that Mark will be the manager for all Affirmative Action scenarios and issues within his company
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32
The Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) requires which of the following?
A) All contractors must list all job openings with state employment agencies.
B) All employers must list all job openings with state employment agencies.
C) State employment agencies must give preference to Vietnam veterans for senior-level management position referrals.
D) State employment agencies must give preference to Vietnam veterans for positions lasting 3 days or longer.
A) All contractors must list all job openings with state employment agencies.
B) All employers must list all job openings with state employment agencies.
C) State employment agencies must give preference to Vietnam veterans for senior-level management position referrals.
D) State employment agencies must give preference to Vietnam veterans for positions lasting 3 days or longer.
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33
You are a HR Professional for your organization and your supervisor is asking you about the details of the Civil Rights Act of 1991, and what it means to your company. He wants to know what the total damages could be if an organization is found liable by a jury trial. What is the maximum amount that could be awarded to a victim of discrimination if the organization is found liable?
A) $50,000
B) $300,000
C) $500,000
D) There is no limited amount as the jury can determine damages
A) $50,000
B) $300,000
C) $500,000
D) There is no limited amount as the jury can determine damages
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34
Henry is the Senior HR Professional for his organization which manufactures automobile parts. His organization has plants throughout the US. Management has informed Henry that a plant in Alabama will be closing. 650 jobs will be eliminated as a result. How many days is Henry's organization required to give notice before the plant may close?
A) 30 days
B) 60 days
C) 90 days
D) 120 days
A) 30 days
B) 60 days
C) 90 days
D) 120 days
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35
You are an HR Professional for your organization. Your organization employs 120 people in the United States. You are required to file the EEO-1 report for your organization by what date?
A) January 1 of each year
B) September 30 of each year
C) April 15 of each year
D) The anniversary date of your organization reaching 100 employees
A) January 1 of each year
B) September 30 of each year
C) April 15 of each year
D) The anniversary date of your organization reaching 100 employees
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36
A church has announced a position for a new minister. One of the requirements of the new minister, however, is that this person be a member of the faith of the church that is hiring. This is an example of which of the following in regard to Title VII?
A) Piece-rate system
B) Violation of the Title VII requirements not to discriminate employment based on religion
C) Bona fide occupational qualification
D) Violation of Title VII religious requirements for employment
A) Piece-rate system
B) Violation of the Title VII requirements not to discriminate employment based on religion
C) Bona fide occupational qualification
D) Violation of Title VII religious requirements for employment
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37
As a Senior HR Professional, you should be familiar with certain precedent-setting cases related to equal employment opportunity. This case focused on the requirement for employees seeking internal transfer or promotions to possess a high school education and certain scores on aptitude tests. The court found under Title VII of the Civil Rights Act that the test could disparately impact ethnic minority groups. Which case is referenced?
A) Griggs versus Duke Power
B) McDonnell Douglas Corp versus Green
C) Washington versus Davis
D) Regents of California versus Bakke
A) Griggs versus Duke Power
B) McDonnell Douglas Corp versus Green
C) Washington versus Davis
D) Regents of California versus Bakke
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38
Nancy is creating training manual for her organization. She wants to use a photo as the course cover, but you think the photo is likely protected under copyright laws. How long does copyright protection last for photos?
A) The lifetime of the photographer
B) The lifetime of the photographer, plus 50 years
C) The lifetime of the photographer, plus 70 years
D) 100 years from the date the photo was taken
A) The lifetime of the photographer
B) The lifetime of the photographer, plus 50 years
C) The lifetime of the photographer, plus 70 years
D) 100 years from the date the photo was taken
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39
As a Senior HR Professional, you should be familiar with the Balanced Scorecard. Which perspective of the Balanced Scorecard describes the criticality of customer focus and customer satisfaction?
A) Learning and growth
B) Business process
C) Customer
D) Financial
A) Learning and growth
B) Business process
C) Customer
D) Financial
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40
As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What legal case found that a test that has an adverse impact on a protected class is still lawful as long as the test can be shown to be valid and job related?
A) Griggs versus Duke Power, 1971
B) McDonnell Douglas Corp. versus Green, 1973
C) Albemarle Paper versus Moody, 1975
D) Washington versus Davis, 1976
A) Griggs versus Duke Power, 1971
B) McDonnell Douglas Corp. versus Green, 1973
C) Albemarle Paper versus Moody, 1975
D) Washington versus Davis, 1976
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41
As a Senior HR Professional, you should be familiar with intrinsic rewards and extrinsic rewards that your company provides for its employees. Which of the following is an example of an extrinsic reward?
A) Satisfaction from challenging and exciting assignments
B) Cash compensation
C) Esteem from working with other talented people
D) On-site cafeteria
A) Satisfaction from challenging and exciting assignments
B) Cash compensation
C) Esteem from working with other talented people
D) On-site cafeteria
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42
Your company would like to hire KJ, who is 17, for a summer job. How late can KJ work according to the Fair Labor Standards Act during the summer months?
A) KJ can work until 7 PM during the summer.
B) KJ can work until 9 PM during the summer.
C) KJ can work until 6 PM during the summer.
D) KJ can work until 8 PM during the summer.
A) KJ can work until 7 PM during the summer.
B) KJ can work until 9 PM during the summer.
C) KJ can work until 6 PM during the summer.
D) KJ can work until 8 PM during the summer.
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43
An employee earning $22,500 per year supervises three employees and spends 35 hours per week on essential job duties that require discretion and independent judgment. Which of the following describes this employee?
A) Exempt, based on the executive exemption test
B) Exempt, based on the administrative exemption test
C) Nonexempt, based on the salary basis requirement
D) Nonexempt
A) Exempt, based on the executive exemption test
B) Exempt, based on the administrative exemption test
C) Nonexempt, based on the salary basis requirement
D) Nonexempt
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44
Your organization uses ADDIE for developing new seminars and training. During the design of the course, you need to follow four distinct steps to create a good training design. Which of the following is NOT one of the four steps of design?
A) Identify the outcome objectives.
B) Identify the distribution methods.
C) Identify learning methodologies.
D) Gain agreement and sign-off.
A) Identify the outcome objectives.
B) Identify the distribution methods.
C) Identify learning methodologies.
D) Gain agreement and sign-off.
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45
Gina is a receptionist for her company and she is a non-exempt employee. She works between the hours of 8AM and 5PM. During the day she is required to be at the front desk at all times, except for small breaks to use the restroom. Gina is often required by her company to remain at the desk for her lunch. When Gina has to eat her lunch at the front desk is she to be compensated for this time or not?
A) No, because she is non-exempt
B) No, because she is eating lunch
C) Yes, because she is non-exempt
D) Yes, because she is required to be at the desk
A) No, because she is non-exempt
B) No, because she is eating lunch
C) Yes, because she is non-exempt
D) Yes, because she is required to be at the desk
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46
Which of the following are the benefits of gainsharing programs? Each correct answer represents a complete solution. Choose all that apply.
A) Aligns employees to organizational goals
B) Helps the organization to achieve improvement in key performance measures
C) Enhances the focus and awareness of employees
D) Employees are paid on the basis of group performance rather than individual performan
A) Aligns employees to organizational goals
B) Helps the organization to achieve improvement in key performance measures
C) Enhances the focus and awareness of employees
D) Employees are paid on the basis of group performance rather than individual performan
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47
Which performance appraisal approach starts by identifying the most critical responsibilities and correlates it to a particular type of behavior - where each identified responsibility and behavior are assessed for performance?
A) BARS
B) Results-based
C) Comparative method
D) Narrative method
A) BARS
B) Results-based
C) Comparative method
D) Narrative method
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48
Beth is a nonexempt employee and she earns $17.45 per hour in her job. She has worked 40 hours this week, but management has requested that Beth work seven more hours this weekend. What is the total payment, before taxes, that Beth will be due for her work this week?
A) $820.15
B) $698
C) $1,230.22
D) $881.22
A) $820.15
B) $698
C) $1,230.22
D) $881.22
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49
Which of the following is described in the statement below? "If an employee is called by the employer for work and there is no work available, the employer may be required by state law or employment agreements to pay for a minimum number of hours of work."
A) Reporting pay
B) Hazard pay
C) Gross pay
D) Base pay
A) Reporting pay
B) Hazard pay
C) Gross pay
D) Base pay
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50
As a Senior HR Professional for your organization, you're coaching one of your employees on civil rights and employment. What does Title VII of the Civil Rights Act of 1964 accomplish?
A) Prohibits discrimination of management by race, color, religion, sex, or national origin
B) Prohibits employment discrimination on the basis of race
C) Prohibits employment discrimination on the basis of race, color, religion, sex, or national origin
D) Prohibits educational discrimination on the basis of national origin
A) Prohibits discrimination of management by race, color, religion, sex, or national origin
B) Prohibits employment discrimination on the basis of race
C) Prohibits employment discrimination on the basis of race, color, religion, sex, or national origin
D) Prohibits educational discrimination on the basis of national origin
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51
Which of the following is an example of an involuntary deduction an employer may be required to retain from an employee's pay?
A) Tax levy
B) Medicare
C) State income tax
D) Federal income tax
A) Tax levy
B) Medicare
C) State income tax
D) Federal income tax
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52
Your company is a government contractor with a current project of $250,000. As the Senior HR Professional you've been asked how the Walsh Healy Public Contracts Act will affect your organization. What is the Walsh Healy Public Contracts Act?
A) This act requires government contractors with contracts over $100,000 to pay their employees the prevailing wage for their local areas as established by the Secretary of Labor.
B) This act requires government contractors in states that have minimum wages set higher than federal minimum wage act to abide by the state minimum wage requirements.
C) This act requires government contractors in states that have minimum wages set higher than federal minimum wage act to abide by the state minimum wage requirements unless the workers do not live in the state where the contracted work is being performed.
D) This act requires government contractors with contracts over $10,000 to pay their employees the prevailing wage for their local areas as established by the Secretary of Labor.
A) This act requires government contractors with contracts over $100,000 to pay their employees the prevailing wage for their local areas as established by the Secretary of Labor.
B) This act requires government contractors in states that have minimum wages set higher than federal minimum wage act to abide by the state minimum wage requirements.
C) This act requires government contractors in states that have minimum wages set higher than federal minimum wage act to abide by the state minimum wage requirements unless the workers do not live in the state where the contracted work is being performed.
D) This act requires government contractors with contracts over $10,000 to pay their employees the prevailing wage for their local areas as established by the Secretary of Labor.
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53
A corporate manager regularly participates in discussion boards with a group of peers and one-on-one emails with a development specialist. He is most likely engaged in which of the following development activities?
A) Mentoring
B) Peer-to-peer coaching
C) Leadership coaching
D) Virtual coaching
A) Mentoring
B) Peer-to-peer coaching
C) Leadership coaching
D) Virtual coaching
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54
It's important for an instructor to have clarity of presentation. Which of the following statements is an example of clarity of presentation?
A) Use real-world examples for the learning process.
B) Provide refreshments for the classroom participants.
C) Host the learning session in the morning.
D) Adjust the lights for optimal learning.
A) Use real-world examples for the learning process.
B) Provide refreshments for the classroom participants.
C) Host the learning session in the morning.
D) Adjust the lights for optimal learning.
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55
A manager always requires a female member of the project team to take the meeting minutes. This is an example of what type of discrimination?
A) Disparate impact
B) Disparate treatment
C) Sexual harassment
D) Adverse impact
A) Disparate impact
B) Disparate treatment
C) Sexual harassment
D) Adverse impact
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56
Part of organizational development is a commitment to quality. One of the quality pioneers you should be familiar with is Philip B. Crosby. Which one of Crosby's absolutes of quality management is revealed below?
A) Quality is planned into a project, not inspected in.
B) Quality must be defined before it can be achieved.
C) Quality is achieved by prevention, not appraisal.
D) Quality costs less than rework.
A) Quality is planned into a project, not inspected in.
B) Quality must be defined before it can be achieved.
C) Quality is achieved by prevention, not appraisal.
D) Quality costs less than rework.
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57
Which of the following types of training evolution measures whether the training had a positive impact on the bottom line?
A) Reaction
B) Learning
C) Behavior
D) Result
A) Reaction
B) Learning
C) Behavior
D) Result
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58
Which of the following is the process of systematically determining a relative internal value of a job in an organization?
A) Recruitment
B) Ranking method
C) Job evaluation
D) Salary range
A) Recruitment
B) Ranking method
C) Job evaluation
D) Salary range
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59
Rex is the Senior HR Professional for his organization and he's working with Jan, an HR Professional, in an exercise for a project team. The exercise gives the project team members assignments to do collectively and individually to construct a game. What type of organizational development activity is this?
A) Team building
B) Total Quality Management
C) Implementation theory
D) Human process intervention
A) Team building
B) Total Quality Management
C) Implementation theory
D) Human process intervention
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60
The Hay System was developed in 1934 by Edward Hay and evaluates job using three factors. Which of the following factors is NOT one of the three elements of job evaluation of the Hay System?
A) Knowledge
B) Problem solving
C) Accountability
D) Experience
A) Knowledge
B) Problem solving
C) Accountability
D) Experience
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61
An employee has come forward with an allegation of quid pro quo harassment by her supervisor. As the HR manager, you are responsible for investigating the complaint. The supervisor in question is someone with whom you have become quite friendly. In this case, who is the best person to conduct the investigation?
A) You
B) The corporate attorney
C) The direct manager of the accused supervisor
D) A third-party investigator
A) You
B) The corporate attorney
C) The direct manager of the accused supervisor
D) A third-party investigator
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62
Your organization is looking for methods to improve communication between the management and the employees within the company. Which one of the following methods is best described as a small but representative sampling of employees - led in a conversation by a neutral moderator about an identified topic?
A) Pilot group
B) Focus group
C) Workshop
D) Brainstorming session
A) Pilot group
B) Focus group
C) Workshop
D) Brainstorming session
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63
As a Senior HR Professional you should be familiar with employment laws and their effect on your company. What did the lawsuit Payne v. The Western & Atlantic Railroad Company establish?
A) Employment at will
B) Employers could be liable for sexual harassment of its employees
C) Employers could be liable for the actions of its employees
D) A company couldn't coerce an employee to commit a crime to retain employment
A) Employment at will
B) Employers could be liable for sexual harassment of its employees
C) Employers could be liable for the actions of its employees
D) A company couldn't coerce an employee to commit a crime to retain employment
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64
As an HR Professional you must recognize, and be aware of several pieces of legislation that affects your performance as an HR Professional. Which one of the following acts exempted labor unions and agricultural organizations from The Sherman Antitrust Act?
A) The Clayton Act
B) The Railway Labor Act
C) The National Industrial Recovery Act
D) The National Labor Relations Act
A) The Clayton Act
B) The Railway Labor Act
C) The National Industrial Recovery Act
D) The National Labor Relations Act
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65
Robert is the HR Professional for his organization and he's speaking with the federation chairman about the labor and the direction of unions. What is a federation?
A) A federation is the same as a union.
B) A federation is a group of national unions.
C) A federation is a union that has international members.
D) A federation is the governing body of a union.
A) A federation is the same as a union.
B) A federation is a group of national unions.
C) A federation is a union that has international members.
D) A federation is the governing body of a union.
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66
What term is assigned to the barriers that women and minorities may face when trying to advance to senior levels of an organization?
A) Societal barrier
B) Internal structure barrier
C) Governmental barrier
D) Glass ceiling
A) Societal barrier
B) Internal structure barrier
C) Governmental barrier
D) Glass ceiling
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67
John earns $45,200 per year as a mechanic in your organization. The $42,500 per year does not include earnings John may have through shift differentials, benefits, overtime, incentives, and bonuses. Which one of the following terms best describes the $45,200 per year that John earns?
A) Variable pay
B) Hygiene factor pay
C) Base pay
D) Market-demand pay
A) Variable pay
B) Hygiene factor pay
C) Base pay
D) Market-demand pay
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68
Mark is a contractor for the CleanSweep Chimney Company. When the CleanSweep Chimney Company has work that they can't manage they'll send Mark to the customer site to quote on the work based on their standardized fees and complete the work on their behalf. The company will pay Mark for his time. Mark, however, often tells the home owners what the CleanSweep Chimney Company will charge, but he can personally do the job for less than the CleanSweep Chimney Company. What is this an example of?
A) Bait and switch
B) Breach of duty of loyalty
C) Breach of duty of diligence
D) Breach of duty of obedience
A) Bait and switch
B) Breach of duty of loyalty
C) Breach of duty of diligence
D) Breach of duty of obedience
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69
What is the compa-ratio for an employee that earns $75,000 per year, but the midpoint for the role is $85,000 per year?
A) 88 percent
B) 113 percent
C) $10,000 difference
D) 1:88
A) 88 percent
B) 113 percent
C) $10,000 difference
D) 1:88
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70
When an individual files a charge of discrimination with the EEOC against an employer, what will the EEOC do?
A) The EEOC will investigate the claim by inspecting the employer's place of business.
B) The EEOC will create a hearing with the complainant and the employer to investigate the charge.
C) The EEOC will send the employer a letter informing them of the charge.
D) The EEOC will visit the employer to inform them of the charge.
A) The EEOC will investigate the claim by inspecting the employer's place of business.
B) The EEOC will create a hearing with the complainant and the employer to investigate the charge.
C) The EEOC will send the employer a letter informing them of the charge.
D) The EEOC will visit the employer to inform them of the charge.
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71
Your organization likes to use mediation rather than lawsuits to find amicable resolutions to issues and disputes. When mediation is required, there are several steps to the process. What step of the mediation process identifies alternative solutions to the problem?
A) Options
B) Fact-finding
C) Negotiating
D) Structure
A) Options
B) Fact-finding
C) Negotiating
D) Structure
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72
What is the most effective method to use when an employer wants to obtain insight into employee goals and job satisfaction and provide career counseling to those in the work group?
A) An employee survey
B) A skip-level interview
C) An employee focus group
D) A brown-bag lunch
A) An employee survey
B) A skip-level interview
C) An employee focus group
D) A brown-bag lunch
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73
Which of the following is an example of a nonqualified deferred-compensation plan?
A) An excess-deferral plan
B) A target-benefit plan
C) A money-purchase plan
D) A cash-balance plan
A) An excess-deferral plan
B) A target-benefit plan
C) A money-purchase plan
D) A cash-balance plan
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74
As a Senior HR Professional, you must be aware of contracts, laws, and commitments made to employees. Which of the following statements is an example of an express contract that could affect a person's employment?
A) You'll have a job as long as we're in business.
B) Either party, the employer or employee, can terminate the employment relationship at will.
C) If you quit that position in our company, we'll give you this position here.
D) You will do what I say when I say it.
A) You'll have a job as long as we're in business.
B) Either party, the employer or employee, can terminate the employment relationship at will.
C) If you quit that position in our company, we'll give you this position here.
D) You will do what I say when I say it.
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75
All of the following reasons for termination of an employee are examples of wrongful termination except for which one?
A) Violation of company policy
B) Being a member of a protected class
C) Whistleblower
D) Filing a worker's compensation claim
A) Violation of company policy
B) Being a member of a protected class
C) Whistleblower
D) Filing a worker's compensation claim
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76
Your organization has employed a temporary worker for a position in your company. During employment the individual has been called to military duty. Under the Uniformed Services Employment and Reemployment Rights Act of 1994 are you obligated to reinstate the individual upon his return from duty?
A) No, because temporary employees do not have reinstatement rights.
B) No, because once an employee leaves, you are not obligated to reinstate them.
C) Yes, if they have been working as a temporary employee for more than 90 days.
D) Yes, the Uniformed Services Employment and Reemployment Rights Act of 1994 requires it.
A) No, because temporary employees do not have reinstatement rights.
B) No, because once an employee leaves, you are not obligated to reinstate them.
C) Yes, if they have been working as a temporary employee for more than 90 days.
D) Yes, the Uniformed Services Employment and Reemployment Rights Act of 1994 requires it.
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77
If a dress-code policy prohibits the use of ethnic clothing, but an employee requests an accommodation based on their religious preference, how should the employer respond?
A) Modify the dress code unless doing so would create an undue hardship.
B) Refuse the accommodation based on business necessity.
C) Allow the employee to dress in ethnic clothing with sufficient advance notice.
D) Only allow the clothing on casual dress days, when other employees are also allowed to dress outside of policy guidelines.
A) Modify the dress code unless doing so would create an undue hardship.
B) Refuse the accommodation based on business necessity.
C) Allow the employee to dress in ethnic clothing with sufficient advance notice.
D) Only allow the clothing on casual dress days, when other employees are also allowed to dress outside of policy guidelines.
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78
What is the difference between organizational culture and organizational climate?
A) There is no difference; the terms may be used interchangeably.
B) Organizational culture discusses the learning of the organization. Organizational climate discusses how well the learning happens.
C) Organizational culture defines the values of the company. Organizational climate defines the implementation of the values.
D) Organization climate is the sense of hostility. Organization culture is the sense of hospitality.
A) There is no difference; the terms may be used interchangeably.
B) Organizational culture discusses the learning of the organization. Organizational climate discusses how well the learning happens.
C) Organizational culture defines the values of the company. Organizational climate defines the implementation of the values.
D) Organization climate is the sense of hostility. Organization culture is the sense of hospitality.
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79
As a HR Professional you must understand the laws and regulations, which affect employee compensation. Which of the following was the first to address a minimum wage for employees?
A) Davis-Bacon Act
B) Walsh-Healey Public Contracts Act
C) Fair Labor Standards Act
D) Portal-to-Portal Act
A) Davis-Bacon Act
B) Walsh-Healey Public Contracts Act
C) Fair Labor Standards Act
D) Portal-to-Portal Act
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80
Herb is the HR Professional for his organization. He is preparing to hire a new employee, Hans, to the firm. Herb has asked Hans to agree, in writing, to mandatory arbitration as part of the employment offer. What does this agreement mean?
A) It means that Hans cannot work for competitors without the written permission of the employer.
B) It means that Herb's firm can research Hans to determine if he's had any lawsuits.
C) It means that Hans must file all legal complaints with the organization's attorney, before filing a lawsuit against the organization.
D) It means that Hans and the organization must settle all disputes, if any arise, through a neutral third party rather than through a lawsuit.
A) It means that Hans cannot work for competitors without the written permission of the employer.
B) It means that Herb's firm can research Hans to determine if he's had any lawsuits.
C) It means that Hans must file all legal complaints with the organization's attorney, before filing a lawsuit against the organization.
D) It means that Hans and the organization must settle all disputes, if any arise, through a neutral third party rather than through a lawsuit.
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