Deck 3: Entry Certificate in Business Analysis

Question 1

Which techniques should be applied to prioritize requirements?

A) Risk Analysis and Management
B) Decision Modelling and Estimation
C) Interface Analysis and Interviews
D) Document Analysis and Vendor Assessment

Answer 1

B

Question 2

Which type of stakeholder is responsible for initiating the effort to define a business need?

A) Project manager
B) Regulator
C) Business analyst
D) Sponsor

Answer 2

D

Question 3

When do the participants start generating ideas during a collaborative game?

A) Closing step
B) Exploration step
C) Opening step
D) Iteration step

Answer 3

C

Question 4

When validating requirements, assumptions are:

A) documented after conducting further analysis.
B) based and assessed on previous experience.
C) vital to support strategic decisions and goals.
D) defined so that associated risk can be managed.

Question 5

Who is responsible for identifying the appropriate elicitation communication channels?

A) Project manager
B) Subject matter expert
C) Business analyst
D) Business sponsor

Question 6

Which of the following techniques is used to identify the elements and boundaries of the requirements architecture?

A) Functional decomposition
B) Environmental scan
C) Scope modelling
D) Interface analysis

Question 7

For which part of an initiative is the business analyst (BA) responsible?

A) Authorizing the project
B) Approving solution execution plans
C) Defining the solution approach
D) Accepting risk mitigation plans

Question 8

What type of knowledge equips a business analyst (BA) with understanding market forces, customer segments, services, products, and regulations?

A) Organizational
B) Industry
C) Solution
D) Methodological

Question 9

Which activity is a business analyst (BA) performing when ensuring that a set of requirements is developed with enough detail to be usable by a particular stakeholder?

A) Validating requirements
B) Verifying requirements
C) Eliciting requirements
D) Specifying requirements

Question 10

Video conferencing, electronic calendars, and electronic voting are examples of:

A) knowledge management tools.
B) mapping tools.
C) collaboration tools.
D) word processing tools.

Question 11

What is the main purpose of the "Approve Requirements" task?

A) Obtain agreement
B) Establish requirements baseline
C) Select appropriate techniques
D) Assess alternative approaches

Question 12

Which of the following characteristics verifies that a requirement has been fulfilled?

A) Atomic
B) Concise
C) Feasible
D) Testable

Question 13

What are characteristics of effective communication of business analysis information?

A) Concise and consistent
B) Timely and segmented
C) Detailed and verbal
D) Bi-directional and iterative

Question 14

What tool can be used to determine the impact of a changed requirement on other requirements?

A) Verification
B) Traceability
C) Interview
D) Workshop

Question 15

Which of the following is the integrated output that correctly reflects captured information agreed to by business analysts (BAs) and other stakeholders?

A) Activity plan
B) Business analysis information
C) Concept model
D) Confirmed elicitation results

Question 16

What type of requirements describes the needs of those participating in or impacted by business analysis activities?

A) Solution
B) Business
C) Stakeholder
D) Technical

Question 17

Which of the following is an activity that a business analyst (BA) performs to prepare for elicitation?

A) Assess risk
B) Trace requirements
C) Secure supporting material
D) Analyze performance measures

Question 18

What task is performed to ensure that all requirements align to the business need?

A) Model Requirements
B) Prioritize Requirements
C) Validate Requirements
D) Define Requirements

Question 19

Which of the following accurately describes a stakeholder's role during future state analysis?

A) A regulator would ensure an envisioned future state can be sufficiently tested and can help set an appropriate level of quality to target.
B) An end user would help determine which business needs to address and sets the business objective that a future state will achieve.
C) A project manager would be directly involved in supporting the operations of the enterprise.
D) A domain subject matter expert would provide insight into current state and potential states.

Question 20

Which of the following activities are performed during the requirements life cycle management phase?

A) Elicit Requirements
B) Prioritize Designs
C) Trace Requirements
D) Maintain Attributes

Question 21

When initially assigned work, understanding the scope of elicitation is important in order to:

A) review the project charter.
B) identify the stakeholders.
C) discover the requirements.
D) plan the business analysis approach

Question 22

What is a definitional rule?

A) A representation of the operational knowledge of the organization
B) An obligation or prohibition of conduct, action, practice, or procedure
C) A rule that can be violated
D) A representation of the behavior of people

Question 23

Stakeholders commonly face challenges in prioritizing requirements due to:

A) lack of knowledge.
B) project time constraints.
C) different perceived values.
D) inability to work with others.

Question 24

If a business analyst (BA) asks questions during the job shadowing with a subject matter expert, which approach is being used?

A) Active Observation Approach
B) Contextual Inquiry Observation
C) Inactive Observation Approach
D) Passive Observation Approach

Question 25

Which of the following is an example of a requirements viewpoint?

A) Use case
B) Mind map
C) Expert judgement
D) Item tracking

Question 26

What is the input status of requirements used by business analysts (BAs) for undertaking requirement verification activities?

A) Stated and Unconfirmed
B) Maintained and Reusable
C) Specified and Modeled
D) Validated and Prioritized

Question 27

What happens when either the number of requirements or level of formality increase?

A) Developing new requirements becomes difficult.
B) More time is required to complete the project.
C) More effort is needed to trace requirements.
D) Rejecting requirements is likely to increase.

Question 28

When stakeholder collaboration is not properly managed, poor relationships can have the following damaging effect on business analysis:

A) strong negative reactions to obstacles.
B) lack of support for organizational goals.
C) resistance to approving elicitation results.
D) failure to meet project deadlines.

Question 29

What tool is used by a business analyst (BA) for quality control when verifying requirements and designs?

A) Interviews
B) Estimation
C) Benchmarking
D) Checklists

Question 30

What analysis needs to be performed in order to evaluate the effect of change?

A) Competitive
B) Decision
C) Modeling
D) Impact

Question 31

Which technique is used by business analysts (BAs) to measure the quality of requirements?

A) Acceptance and Evaluation Criteria
B) Key Performance Indicators
C) Risk Analysis and Management
D) Entity Relationship Modelling

Question 32

Inputs to prepare for elicitation include:

A) information management approach and solution scope.
B) needs and stakeholder engagement approach.
C) future state description and risk analysis results.
D) requirements and designs.

Question 33

What technique is used to elicit business analysis information, including contextual understanding and requirements, by examining available materials that describe either the business environment or existing organizational assets?

A) Organizational modeling
B) Document analysis
C) Functional decomposition
D) Data flow diagrams

Question 34

What are the participant roles in reviews?

A) Domain SME, regulator, sponsor, project manager
B) Customer, supplier, end user, business analyst
C) Author, reviewer, facilitator, scribe
D) Approver, administrator, reviewer, tester

Question 35

What is a risk that business analysts (BAs) look for when managing stakeholder engagement?

A) Scope creep
B) Delayed approvals
C) Inaccurate cost estimated
D) Resource shortfalls

Question 36

A solution is considered to be successful when the:

A) stakeholders' expectations are met.
B) organization is ready to accept it.
C) performance evaluation is positive.
D) business need is satisfied.

Question 37

Which of the following techniques would a business analyst (BA) use to conduct elicitation?

A) Prioritization
B) Reviews
C) Observation
D) Estimation

Question 38

Which core concept defines a specific way of satisfying one or more needs in a context?

A) Value
B) Change
C) Solution
D) Priority

Question 39

A business analyst (BA) is someone who elicits the actual needs of organizational stakeholders:

A) in any capacity, regardless of job title.
B) in a project team, with an "analyst" job title.
C) in a project team, regardless of job title.
D) in any capacity, with an "analyst" job title.

Question 40

Which of the following items is commonly used by a business analyst (BA) during requirements verification?

A) A checklist with a standard set of quality elements
B) A business model canvas with financial estimates
C) A benchmarking report with industry comparisons
D) A user story with inputs and outputs

Question 41

Which of the following tasks is part of the business analysis planning and monitoring knowledge area?

A) Trace requirements
B) Plan stakeholder engagement
C) Analyze current state
D) Assess solution limitations

Question 42

Which type of requirements are temporary in nature?

A) Business requirements
B) Solution requirements
C) Stakeholder requirements
D) Transition requirements

Question 43

The task that uses the elicitation activity plan to draw out, explore and identify information relevant to the change is:

A) conduct elicitation.
B) prepare for elicitation.
C) plan business analysis information.
D) confirm elicitation results.

Question 44

Which stakeholder group is involved in regularly maintaining requirements and ensuring that the requirements list accurately reflects stated needs?

A) Implementation subject matter expert
B) Domain subject matter expert
C) Operational support
D) Business analyst

Question 45

An atomic requirement:

A) is understood independently of other requirements or designs.
B) contains no extraneous or unnecessary content.
C) uses common terminology understood by the audience.
D) aligns with the identified needs of the stakeholders.

Question 46

What is the optimum group size for brainstorming?

A) It doesn't matter how many individuals as long as the project manager is included
B) The more individuals the better
C) Six to eight individuals who represent a range of backgrounds
D) A maximum of three individuals with a deep knowledge of the subject

Question 47

Which task is performed when the business analyst (BA) ensures that stakeholders have a shared understanding of the outcomes of elicitation?

A) Conduct elicitation
B) Manage stakeholder collaboration
C) Communicate business analysis information
D) Confirm elicitation results

Question 48

What requirements are good candidates for reuse?

A) Requirements without direct ties to a particular tool
B) Requirements expressed in more detail
C) Requirements at low levels of abstraction
D) Requirements with specific references to departments

Question 49

Which technique would the business analyst (BA) consider to show the transformation of data?

A) Sequence diagram
B) Data flow diagram
C) Data modelling
D) Flowchart

Question 50

What of the following represents a typical factor that influences the prioritization of requirements?

A) Scope
B) Impact
C) Value
D) Cost

Question 51

Conducting elicitation by asking questions and documenting responses from relevant stakeholders has the following strength:

A) prioritization setting.
B) analytical thinking.
C) sharing of information.
D) encouraging participation.

Question 52

Elicitation results need to be confirmed to ensure:

A) stakeholders are encouraged to work towards a common goal.
B) information relevant to change is explored, drawn out and identified.
C) scope of elicitation activity is understood and the right technique is selected.
D) information gathered is accurate and consistent with other information.

Question 53

Which of the following is an input to the prepare for elicitation task?

A) Elicitation activity plan
B) Set up logistics
C) Potential value
D) Needs

Question 54

When planning business analysis information management, what are the factors that influence storage and access decisions?

A) Organizational values and procurement strategy
B) Business rules and change strategy
C) Business policies and methodology adopted
D) Organizational standards and tool availability

Question 55

What is the relationship between two requirements called when one requirement can be deduced from another at a higher level?

A) Satisfy
B) Necessity
C) Effort
D) Derive

Question 56

Which technique represents a small, concise statement of functionality or quality needed to deliver value to a specific stakeholder?

A) User stories
B) Lessons learned
C) Business case
D) Scope modelling

Question 57

Which behavioural characteristic enables the business analyst (BA) to establish credibility by ensuring that business analysis efforts meet the needs of the business?

A) Ethics
B) Trustworthiness
C) Personal Accountability
D) Adaptability

Question 58

Which business analysis activity ensures that a set of requirements or designs delivers business value and supports the organization's goal and objectives?

A) Define solution options
B) Verify requirements
C) Validate requirements
D) Define requirements architecture

Question 59

What is a valid reason for prioritization?

A) Requirements which are of significant personal interest to a stakeholder
B) Effort and resources needed to implement a requirement
C) Sponsor's wish-list
D) Development team's advice to implement easy requirements

Question 60

What characterizes a good collaboration with stakeholders?

A) Direct and frequent communication with the most influential stakeholders
B) Regular, frequent and bi-directional communication with all stakeholders
C) Occasional communication with stakeholders when obstacles occur
D) Regular exchange of information, ideas, innovations with only supportive stakeholders

Question 61

What tool classifies stakeholders according to responsibility?

A) Stakeholder Map
B) Personas
C) RACI Matrix
D) Stakeholder List

Question 62

If inconsistencies arise between different elicitation results, the business analyst (BA) should:

A) escalate them to the business sponsor.
B) report them to the project manager.
C) resolve them through collaboration.
D) reconcile them through experience.

Question 63

Which of the following approaches is used to determine how business analysis data will be packaged and communicated to stakeholders?

A) Business Analysis Approach
B) Information Management Approach
C) Governance Approach
D) Stakeholder Engagement Approach

Question 64

What is a logical data model used for?

A) Abstracting a 'conceptual data model' to incorporate the rules of normalization to manage data integrity and relationships.
B) Abstracting a 'physical data model' to describe the physical organization of data and its relationships within a database.
C) Defining the logical rules that govern decisions in an organization and that define, constrain, or enable organizational operations.
D) Defining a solution independent view of how a business perceives its information without applying any constraints.

Question 65

Which action would a business analyst (BA) propose to improve the operation of the business?

A) Simplify the work people perform
B) Outsource the operation team
C) Assist in the daily activities
D) Shadow the expert staff

Question 66

What are matrices in modelling formats used to describe?

A) Detailed procedure flow
B) Gaps in capability analysis
C) Complex but uniform structures
D) Hierarchical structure of stakeholders

Question 67

Who is responsible for discovering, synthesizing, and analyzing information within an enterprise?

A) Project manager
B) Business analyst
C) Programmer
D) Project sponsor

Question 68

Which input is used to prepare for elicitation?

A) Activity plan
B) Business analysis information
C) Stakeholder engagement approach
D) Change strategy

Question 69

Which criteria are necessary when the requirements express contractual obligations?

A) Evaluation
B) Solution
C) Acceptance
D) Approval

Question 70

Why should a business analyst (BA) perform a cultural assessment when analyzing the current state of an enterprise?

A) To determine whether stakeholders understand the rationale for the current state of the enterprise
B) To identify the formal relationships between people working in the enterprise
C) To document the communication channels, reporting structures, and relationships in the enterprise
D) To understand the scope of decision making at different levels of the enterprise

Question 71

Which approach aligns to approval of requirements at the end of a phase?

A) Adaptive
B) Modelling
C) Predictive
D) Prioritization

Question 72

If a business analyst (BA) does not properly identify stakeholders, then the long-term implications are:

A) increased costs.
B) reduced requirements.
C) higher satisfaction.
D) decreased risk.

Question 73

A focus group is a form of which type of research?

A) Quantitative
B) Qualitative
C) Statistical
D) Theoretical

Question 74

When can a change to requirements occur?

A) As soon as the testing process has begun
B) At any time during the project lifecycle
C) Only after requirements have been approved
D) Only after the solution has been designed