Deck 6: Legal and Professional Business and Marketing
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Deck 6: Legal and Professional Business and Marketing
1
What is appropriate first aid for frost bite?
A)Move to a warm area and rub gently to return circulation to affected area
B)Move to a warm area and remove wet clothing, but do not rub affected area
C)Use external warming to restore body temperature to affected area and rub gently to return circulation
D)Gently remove any clothing frozen to skin and place in warm water, then rub gently with a warm towel or clean cloth
A)Move to a warm area and rub gently to return circulation to affected area
B)Move to a warm area and remove wet clothing, but do not rub affected area
C)Use external warming to restore body temperature to affected area and rub gently to return circulation
D)Gently remove any clothing frozen to skin and place in warm water, then rub gently with a warm towel or clean cloth
Move to a warm area and remove wet clothing, but do not rub affected area
2
Which form of hyperthermia is the most severe and can result in death if not treated promptly by a physician?
A)Heat syncope
B)Heat cramps
C)Heat stroke
D)Heat exhaustion
A)Heat syncope
B)Heat cramps
C)Heat stroke
D)Heat exhaustion
Heat stroke
3
What percentages of adults are affected by musculoskeletal lower back pain?
A)16%
B)33%
C)70%
D)80%
A)16%
B)33%
C)70%
D)80%
80%
4
What possible medical complications can include dehydration, rhabdomyolysis, renal failure, and electrolyte disturbances?
A)Thermal complications
B)Metabolic complications
C)Neurologic complications
D)Endocrine complications
A)Thermal complications
B)Metabolic complications
C)Neurologic complications
D)Endocrine complications
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5
Which of the following types of client is a candidate for referral to a mental health professional rather than just one who is difficult?
A)Hostile participant
B)Dissatisfied participant
C)Chronic complainer
D)Depressed participant
A)Hostile participant
B)Dissatisfied participant
C)Chronic complainer
D)Depressed participant
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6
Which of the following abnormal heart rhythms does not require emergency response?
A)Mild, asymptomatic bradycardia
B)Ventricular fibrillation
C)Atrial fibrillation
D)Supraventricular tachycardia
A)Mild, asymptomatic bradycardia
B)Ventricular fibrillation
C)Atrial fibrillation
D)Supraventricular tachycardia
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7
People complaining of what type of pain likely have weak transversus abdominis, pelvic floor muscles and deep erector spinae?
A)Low back pain
B)Knee pain
C)Aching necks resulting in chronic headache
D)Mid upper back tightness
A)Low back pain
B)Knee pain
C)Aching necks resulting in chronic headache
D)Mid upper back tightness
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8
Which client should have a Physician's Clearance before commencing or continuing any fitness program?
A)One who has ever had any type of surgical procedure
B)One who tells you they are nervous about an incident of shortness of breath that was once experienced
C)One with considerable health risks noted on preparticipation documentation
D)One who exhibits no signs and symptoms of any increased risk
A)One who has ever had any type of surgical procedure
B)One who tells you they are nervous about an incident of shortness of breath that was once experienced
C)One with considerable health risks noted on preparticipation documentation
D)One who exhibits no signs and symptoms of any increased risk
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9
Which of the following is not a usual activity of a program director?
A)To act as a counselor by listening to staff and clients and offering opinions, regardless of how difficult they may be to relay
B)To assess program and client needs by monitoring safety
C)To motivated clients and staff by demonstrating strong communication skills and demonstrating enthusiasm
D)To ensure adequate staffing by developing and coordinating work schedules
A)To act as a counselor by listening to staff and clients and offering opinions, regardless of how difficult they may be to relay
B)To assess program and client needs by monitoring safety
C)To motivated clients and staff by demonstrating strong communication skills and demonstrating enthusiasm
D)To ensure adequate staffing by developing and coordinating work schedules
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10
Profuse sweating, cold and clammy skin, muscle spasm, headache, nausea, loss of consciousness, low blood pressure, and normal to slightly high body temperature are signs of what heat-related emergency?
A)Heat exhaustion
B)Heat stroke
C)Heat cramps
D)Heat syncope
A)Heat exhaustion
B)Heat stroke
C)Heat cramps
D)Heat syncope
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11
Which Category I medication is used to treat bradyarrhythmias?
A)Epinephrine
B)Lidocaine
C)Oxygen
D)Atropine
A)Epinephrine
B)Lidocaine
C)Oxygen
D)Atropine
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12
Which of the following is not an immediate step in responding to a client who experiences syncope while in the fitness environment?
A)Elevate legs if no injury is apparent
B)Immediately begin CPR
C)Turn victim on side if vomiting occurs
D)Loosen tight clothing and maintain open airway
A)Elevate legs if no injury is apparent
B)Immediately begin CPR
C)Turn victim on side if vomiting occurs
D)Loosen tight clothing and maintain open airway
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13
Which of the descriptions below accurately represents the RICES protocol to injury care?
A)Rest, Ice, Cardiopulmonary Resuscitation, Emergency, and Stabilize
B)Rest, Ice, Compression, Exhaust, and Splint
C)Rest, Isolate, Compression, Emergency, and Splint
D)Rest, Ice, Compression, Elevation, and Stabilization
A)Rest, Ice, Cardiopulmonary Resuscitation, Emergency, and Stabilize
B)Rest, Ice, Compression, Exhaust, and Splint
C)Rest, Isolate, Compression, Emergency, and Splint
D)Rest, Ice, Compression, Elevation, and Stabilization
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14
Which of the following is not a necessary piece of information that should be posted and clearly visible as part of a safety plan?
A)Evacuation routes
B)First aid kit locations
C)Emergency procedures near phones
D)Names of staff members who are CPR trained
A)Evacuation routes
B)First aid kit locations
C)Emergency procedures near phones
D)Names of staff members who are CPR trained
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15
Which of the following is not a generally accepted entity that provides published guidelines or criteria for risk stratification?
A)National Institute of Health
B)YMCA
C)The American College of Cardiology
D)The American College of Sports
A)National Institute of Health
B)YMCA
C)The American College of Cardiology
D)The American College of Sports
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16
What does not need to be included in site emergency plans?
A)Written emergency plans posted clearly
B)Posted emergency phone numbers
C)Staff schedules
D)Scheduled practice emergency drills
A)Written emergency plans posted clearly
B)Posted emergency phone numbers
C)Staff schedules
D)Scheduled practice emergency drills
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17
If a client begins to exhibit headache and confusion, what possible medical conditions may be present?
A)Seizure, cardiac arrest, or myocardial infarction
B)Hypoglycemia, hyperglycemia, transient ischemic attack, or stroke
C)Internal cardiac defibrillator discharge
D)Bronchospasm or syncope
A)Seizure, cardiac arrest, or myocardial infarction
B)Hypoglycemia, hyperglycemia, transient ischemic attack, or stroke
C)Internal cardiac defibrillator discharge
D)Bronchospasm or syncope
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18
Which first aid emergency presents with disorientation, confusion, headache, vomiting, and swelling of hands and feet?
A)Hyperthermia
B)Hypothermia
C)Dehydration
D)Hyponatremia
A)Hyperthermia
B)Hypothermia
C)Dehydration
D)Hyponatremia
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19
Which action below can contribute to a hazard in the fitness environment?
A)Spotting
B)Routine inspection of equipment
C)Leaving a weight out for the next user
D)Working out with a buddy
A)Spotting
B)Routine inspection of equipment
C)Leaving a weight out for the next user
D)Working out with a buddy
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20
Symptoms of myocardial infarction (MI) include all the following except what?
A)Pain that radiates down left arm, chest, back or jaw
B)Ventricular fibrillation
C)Severe headache
D)Cool, clammy skin
A)Pain that radiates down left arm, chest, back or jaw
B)Ventricular fibrillation
C)Severe headache
D)Cool, clammy skin
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21
Which should not be taken into consideration when determining the price of your services?
A)Competitor's prices
B)Your level of education
C)The type and extent of your experience
D)Prices across the country
A)Competitor's prices
B)Your level of education
C)The type and extent of your experience
D)Prices across the country
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22
Which of these incidents is a specific type of negligence claimed against an individual with some authority to practice and arises from their responsibility to a client?
A)Negligence
B)Malpractice
C)Tort
D)Failure to perform
A)Negligence
B)Malpractice
C)Tort
D)Failure to perform
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23
Which of the following is a necessary qualification for all professional staff members?
A)Personal trainer
B)CPR/First aid
C)ACLS
D)HIPAA
A)Personal trainer
B)CPR/First aid
C)ACLS
D)HIPAA
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24
What type of protections are offered by the Health Insurance Portability and Accountability Act (HIPAA)?
A)Client and patient records are kept secure
B)Staff records are kept secure
C)Written and electronic records are included
D)All the above
A)Client and patient records are kept secure
B)Staff records are kept secure
C)Written and electronic records are included
D)All the above
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25
Which is a ranking that cannot be given by risk stratification assessments?
A)Low risk
B)Medium risk
C)High risk
D)Suffering from cardiovascular disease
A)Low risk
B)Medium risk
C)High risk
D)Suffering from cardiovascular disease
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26
Should Personal Trainers sell dietary supplements?
A)Yes, because they make a good addition to working out and eating right.
B)Yes, because they are a good source of income for the practice.
C)No, because they are not regulated and could cause allergic reactions.
D)No, because clients rarely purchase them.
A)Yes, because they make a good addition to working out and eating right.
B)Yes, because they are a good source of income for the practice.
C)No, because they are not regulated and could cause allergic reactions.
D)No, because clients rarely purchase them.
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27
What is an expense defined as a large and extraordinary one of a durable item with a long useful life?
A)Fixed expense
B)Variable expense
C)Noncapital expense
D)Capital expense
A)Fixed expense
B)Variable expense
C)Noncapital expense
D)Capital expense
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28
Holding regular staff meetings, complying with the organizational chart, and having an "open door" policy are all important ways to do what?
A)Encourage staff development and professional growth
B)Ensure proper policy implementation across the entire staff
C)Foster effective communication among staff members
D)Police competency in credentialed staff
A)Encourage staff development and professional growth
B)Ensure proper policy implementation across the entire staff
C)Foster effective communication among staff members
D)Police competency in credentialed staff
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29
Is any kind of emergency training required of Personal Trainers?
A)None is required.
B)Yes, CPR training only.
C)Yes, CPR training and sometimes first-aid and AED training, also.
D)Yes, EMT training.
A)None is required.
B)Yes, CPR training only.
C)Yes, CPR training and sometimes first-aid and AED training, also.
D)Yes, EMT training.
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30
What is the philosophy of relationship marketing?
A)Advertising your interpersonal skills and charisma is more effective than advertising your qualifications
B)Developing a personal relationship with clients and keeping them satisfied is more important than seeking out new clients
C)Focusing initially on selling your services to friends and relatives will quickly build you a client base
D)Offering couple and group training sessions encourages potential clients who would feel uncomfortable coming alone
A)Advertising your interpersonal skills and charisma is more effective than advertising your qualifications
B)Developing a personal relationship with clients and keeping them satisfied is more important than seeking out new clients
C)Focusing initially on selling your services to friends and relatives will quickly build you a client base
D)Offering couple and group training sessions encourages potential clients who would feel uncomfortable coming alone
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31
Which of these is not an appropriate method of injury prevention?
A)Encourage open communication with the client regarding any potential fatigue or pain during a training session
B)Take meticulous records of each training session and plan a safe and reasonable progression for each client
C)Use baseline health assessments as your primary indicator of a client's risk of injury
D)Watch the client closely for signs of fatigue that they may not report
A)Encourage open communication with the client regarding any potential fatigue or pain during a training session
B)Take meticulous records of each training session and plan a safe and reasonable progression for each client
C)Use baseline health assessments as your primary indicator of a client's risk of injury
D)Watch the client closely for signs of fatigue that they may not report
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32
Which is not true about continuing education?
A)Personal Trainers are required to earn continuing education credits
B)Continuing education should be one of your weakest content areas
C)Continuing education is only required of individuals with degrees
D)Personal Trainers or their employers must pay for continuing education
A)Personal Trainers are required to earn continuing education credits
B)Continuing education should be one of your weakest content areas
C)Continuing education is only required of individuals with degrees
D)Personal Trainers or their employers must pay for continuing education
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33
What is the major purpose of an organizational chart?
A)Specifies the chain of command
B)Shows the most important senior staff members
C)Gives client a choice of trainers
D)Reiterates levels of responsibility
A)Specifies the chain of command
B)Shows the most important senior staff members
C)Gives client a choice of trainers
D)Reiterates levels of responsibility
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34
Which cardiovascular disease risk factor requires special medical consideration?
A)Age
B)Hypertension
C)Obesity
D)Smoking history
A)Age
B)Hypertension
C)Obesity
D)Smoking history
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35
Which of the following staffing roles is unlikely to be found in a fitness setting?
A)Applied exercise physiologist
B)Personal trainers
C)Registered nutritionist
D)Clinical exercise physiologists
A)Applied exercise physiologist
B)Personal trainers
C)Registered nutritionist
D)Clinical exercise physiologists
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36
Which of the following are not purposes for having a budget?
A)Being accountable for expenses
B)Evaluation program financial performance
C)Developing a financial plan
D)Determining if revenue generated is sufficient to cover expenses
A)Being accountable for expenses
B)Evaluation program financial performance
C)Developing a financial plan
D)Determining if revenue generated is sufficient to cover expenses
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37
For which is a Personal Trainer not responsible?
A)Maintaining client confidentiality
B)Preventing all activity-related injuries
C)Providing safe equipment
D)Providing safe facilities
A)Maintaining client confidentiality
B)Preventing all activity-related injuries
C)Providing safe equipment
D)Providing safe facilities
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38
If a client asks a question that you cannot answer, what is the inappropriate response?
A)Admitting you do not know
B)Making an educated guess
C)Researching the answer
D)Referring the client to an appropriate professional
A)Admitting you do not know
B)Making an educated guess
C)Researching the answer
D)Referring the client to an appropriate professional
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39
What permission is required before a Personal Trainer can release a client's personal information?
A)Verbal consent
B)Signed release form
C)Signed release form, except for marketing purposes
D)Records can only be released when required by law
A)Verbal consent
B)Signed release form
C)Signed release form, except for marketing purposes
D)Records can only be released when required by law
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40
What is the proper way to handle an emergency plan?
A)Write an emergency plan and keep it on file where staff can access it
B)Write an emergency plan and hold a meeting to introduce it to staff
C)Write an emergency plan and practice it with staff when it is introduced
D)Write an emergency plan and regularly practice it with staff
A)Write an emergency plan and keep it on file where staff can access it
B)Write an emergency plan and hold a meeting to introduce it to staff
C)Write an emergency plan and practice it with staff when it is introduced
D)Write an emergency plan and regularly practice it with staff
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41
For which conditions should you call 9-1-1?
A)Headache
B)Vomiting
C)Not breathing or difficulty breathing
D)None of the above
A)Headache
B)Vomiting
C)Not breathing or difficulty breathing
D)None of the above
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42
What is not true about advertising?
A)Builds brand recognition
B)Is most effective when containing a call to action
C)Is the most effective method for attracting clients
D)Is the most expensive method for attracting clients
A)Builds brand recognition
B)Is most effective when containing a call to action
C)Is the most effective method for attracting clients
D)Is the most expensive method for attracting clients
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43
How long should a fitness professional keep documents on file?
A)One year
B)Five years
C)None, it's not necessary to keep documents
D)Seven years
A)One year
B)Five years
C)None, it's not necessary to keep documents
D)Seven years
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44
Which document protects the Personal Trainer against claims of negligence?
A)Client's personal file
B)Incident Report Form
C)Informed Consent Form
D)Waiver of Liability
A)Client's personal file
B)Incident Report Form
C)Informed Consent Form
D)Waiver of Liability
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45
Which is not part of the client-centered approach to coaching?
A)Active listening
B)Assessing with yes or no questions
C)Exhibiting empathy
D)Rapport building
A)Active listening
B)Assessing with yes or no questions
C)Exhibiting empathy
D)Rapport building
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46
If a Client is having a medical emergency and refuses treatment, the trainer should?
A)Abandon the client
B)Treat them anyway
C)Call 9-1-1
D)Do nothing
A)Abandon the client
B)Treat them anyway
C)Call 9-1-1
D)Do nothing
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47
How can you build your business reputation?
A)Asking clients for recommendations
B)Making sure that everyone you train with is satisfied that they did
C)Posting how trustworthy you are on Facebook
D)Handing out business cards
A)Asking clients for recommendations
B)Making sure that everyone you train with is satisfied that they did
C)Posting how trustworthy you are on Facebook
D)Handing out business cards
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48
What is the most important factor in ensuring that a sale is fulfilled?
A)Advertising
B)Commitment
C)Competition
D)Sales pitch
A)Advertising
B)Commitment
C)Competition
D)Sales pitch
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49
Why is it important for fitness professionals to engage in more social media platforms?
A)People are always asking you about how you train
B)You will meet potential new clients and customers on each and every platform
C)You are really good at posting and sharing funny videos and gifs
D)It's not important to engage on social media platforms
A)People are always asking you about how you train
B)You will meet potential new clients and customers on each and every platform
C)You are really good at posting and sharing funny videos and gifs
D)It's not important to engage on social media platforms
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50
To which of the following victims do you as a first-aid trained professional have consent to give first-aid?
A)An unresponsive victim
B)A responsive victim who refuses first-aid
C)A crying baby with the mother present
D)CPR/First-aid certified trainers do not have permission to give first-aid
A)An unresponsive victim
B)A responsive victim who refuses first-aid
C)A crying baby with the mother present
D)CPR/First-aid certified trainers do not have permission to give first-aid
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