Deck 12: Apply Quality Improvement

Question 1

More than 44,000 Americans died in 1999 because of:

A) breast cancer.
B) car accidents.
C) drowning.
D) medication errors.

Answer 1

D

Question 2

Which of the following is the failure of a planned action to be completed as intended or the use of a wrong plan to achieve an aim?

A) An adverse event
B) An error
C) A misuse
D) A near miss

Answer 2

B

Question 3

Which of the following is a negative patient outcome, such as an unexpected death, serious physical or psychological injury, or serious risk?

A) Adverse event
B) Root cause
C) Preventable error
D) Sentinel event

Answer 3

D

Question 4

Which of the following would guide an institution to move toward a culture of safety?

A) Intertwine the barriers into the planning process
B) Develop and implement strategies to create a safety culture
C) Have the nurse's research safety culture
D) Immediately institute a safety mandate

Question 5

The American Nurses Association program Handle with Care is aimed at promoting:

A) patient safety.
B) prevention of errors.
C) sentinel events prevention.
D) nursing safety.

Question 6

A sudden change in behavior, clenched jaws or fists, making threats, pacing, increased movement, shouting, use of profanity, increased respirations, and staring or pointing might indicate what?

A) An adverse reaction
B) Escalation
C) Fear
D) Violence

Question 7

According to the Quality Chasm report, providing care based on continuous healing relationships will help to improve:

A) access to care.
B) patient-focused care.
C) quality of care.
D) safety of care.

Question 8

What is the major focus of The Joint Commission's accreditation process?

A) Continuous quality improvement
B) Patient safety
C) Staff safety
D) Transparency

Question 9

Nursing-sensitive indicators identified by the American Nurses Association are related to:

A) quality report card.
B) organizational quality.
C) surveillance.
D) use of evidence-based practice.

Question 10

Benchmarking is an improvement tool whereby a company measures its performance or process against other companies' best practices, determines how those companies achieved their performance levels, and uses the information to improve its own performance. Give an example of benchmarking.