Deck 6: Relational Leadership

Question 1

It is important for health professionals to have empathy and compassion for their coworkers.

Answer 1

True

Question 2

Which of the following clinical skills can help health professionals in their interactions with co-workers, subordinates and superiors?

A) Objective examination of clinical information.
B) Mindful analysis of the unique illness experience of each patient.
C) Identification of patterns in complex and chaotic contexts.
D) All of the answers

Answer 2

D

Question 3

Zolno and Skillman describe leadership as a multifaceted action. Match the attitude with the leadership role and skills:
-Ecologist: understands and capitalizes on the interactive and interdependent nature of social systems.

A) Generative
B) Affirmative
C) Collaborative
D) Catalytic
E) Harmonizing

Answer 3

E

Question 4

Zolno and Skillman describe leadership as a multifaceted action. Match the attitude with the leadership role and skills:
-Coach: focuses on strengths, successes, positive intentions, and potential of others.

A) Generative
B) Affirmative
C) Collaborative
D) Catalytic
E) Harmonizing

Question 5

Zolno and Skillman describe leadership as a multifaceted action. Match the attitude with the leadership role and skills:
-Catalyst: challenges the status quo.

A) Generative
B) Affirmative
C) Collaborative
D) Catalytic
E) Harmonizing

Question 6

Zolno and Skillman describe leadership as a multifaceted action. Match the attitude with the leadership role and skills:
-Partner: creates an inclusive atmosphere where all ideas are welcomed and valued.

A) Generative
B) Affirmative
C) Collaborative
D) Catalytic
E) Harmonizing

Question 7

Zolno and Skillman describe leadership as a multifaceted action. Match the attitude with the leadership role and skills:
-Learner: is comfortable with not knowing, and solicits feedback from all constituencies.

A) Generative
B) Affirmative
C) Collaborative
D) Catalytic
E) Harmonizing

Question 8

The highly specialized training that is the hallmark of traditional health professional education:

A) Places a premium on knowing.
B) Places a premium on understanding the perspectives of multiple disciplines.
C) Places a premium on independence and self-directed learning.
D) Places a premium on dismissing the perspectives of competing disciplines.

Question 9

Leaders who are comfortable with "the tension inherent in not knowing" are threatened by different perspectives and are driven to improve knowledge and skills in their chosen profession.

Question 10

Andragogy, or adult learning theory, assumes that the most meaningful learning experiences for adults are:

A) Instructor led, knowledge based, and repetitious.
B) Experiential, self-directed, and personally relevant.
C) Instructor led, experiential, and repetitious.
D) Experiential, instructor led and repetitious.

Question 11

Coaching can be defined as the building of deep relationships in order to equip people with the knowledge, skills and attitudes that will help them achieve their potential.

Question 12

The designated leader of the team can actively and effectively coach team members by:

A) Learning to listen.
B) Learning to ask powerful questions.
C) Creating a safe environment based on trust and confidentiality.
D) All of the answers.

Question 13

On the interprofessional team, opportunities for creative problem solving and innovation increase as status barriers diminish and team-wide collaboration increases.

Question 14

A leader who exhibit "servant leadership" exercises control over the actions of others.

Question 15

The most effective interprofessional teams:

A) Are comprised of members who leverage the skills of multiple disciplines toward the common goal of client-centered care.
B) Are comprised of members who remain committed to discipline specific roles and responsibilities.
C) Are comprised of members who remain committed to disciplinary-centered practice.
D) Are comprised of members who demonstrate an ability to expand individual disciplinary knowledge to solve all problems.

Question 16

Gray suggests that leadership behaviors in well-functioning interdisciplinary groups can be demonstrated through cognitive, structural, and procedural tasks. Match the task to the category:
-Utilize appreciative forms of inquiry where the focus is placed on how the team can make best practice the norm.

A) Structural Task
B) Procedural Task
C) Cognitive Tasks

Question 17

Gray suggests that leadership behaviors in well-functioning interdisciplinary groups can be demonstrated through cognitive, structural, and procedural tasks. Match the task to the category:
-Establish strong social networks to neutralize power and disciplinary differentials and engage team members.

A) Structural Task
B) Procedural Task
C) Cognitive Tasks

Question 18

Gray suggests that leadership behaviors in well-functioning interdisciplinary groups can be demonstrated through cognitive, structural, and procedural tasks. Match the task to the category:
-Design meetings, facilitate productive decision making, and encourage conflict resolution among team members.

A) Structural Task
B) Procedural Task
C) Cognitive Tasks

Question 19

Research maintains that the leader's primary responsibility in any group is to help others to recognize their strengths and value to the organization through inquiry, inclusion, illumination, and inspiration. Match the factor to the action by the leader that would best address it:
-The leader facilitates an ongoing dialogue regarding best practices and opportunities for positive growth.

A) Inspiration
B) Illumination
C) Inclusion
D) Inquiry

Question 20

Research maintains that the leader's primary responsibility in any group is to help others to recognize their strengths and value to the organization through inquiry, inclusion, illumination, and inspiration. Match the factor to the action by the leader that would best address it:
-The leader creates a psychologically safe environment where all voices are welcomed and heard.

A) Inspiration
B) Illumination
C) Inclusion
D) Inquiry

Question 21

Research maintains that the leader's primary responsibility in any group is to help others to recognize their strengths and value to the organization through inquiry, inclusion, illumination, and inspiration. Match the factor to the action by the leader that would best address it:
-The leader utilizes appreciative practices, which highlight exemplary performance such as success stories shared at the opening of each team meeting.

A) Inspiration
B) Illumination
C) Inclusion
D) Inquiry

Question 22

Research maintains that the leader's primary responsibility in any group is to help others to recognize their strengths and value to the organization through inquiry, inclusion, illumination, and inspiration. Match the factor to the action by the leader that would best address it:
-The leader models behaviors and provides opportunities for positive change and growth by 360-degree feedback in performance reviews and aligning job assignments with strengths and interests.

A) Inspiration
B) Illumination
C) Inclusion
D) Inquiry

Question 23

Interprofessional health care teams may face special challenges because:

A) With specialized training comes greater natural acceptance of alternative methods and approaches.
B) With specialized training comes greater difficulty communicating with others who are not similarly trained.
C) With specialized training comes an ease of communication with others who are not similarly trained.
D) None of the answers.

Question 24

Bridging the gaps between the disciplines is often a key role that healthcare leaders play for their organization.

Question 25

Effective leaders of health care teams:

A) Use deep listening and effective questioning as a team building strategies to diminish disciplinary boundaries and encourage new learning.
B) Make statements and give directives as team building strategies to diminish disciplinary boundaries and encourage new learning.
C) Insure that disciplinary boundaries remain intact during patient-centered care discussions.
D) Insure that spaces of conflict between disciplines remain intact during patient centered care discussions.

Question 26

Current literature conceptualizes leadershipas a constellation of behaviors. These behaviors include:

A) Helping others recognize their strengths.
B) Helping others articulate their ideas.
C) Engaging in collaboration with others in order to achieve optimum results.
D) All of the answers.

Question 27

Garman described self-management as requiring attention to both process and people in the form of structuring the work environment and developing work relationships.

Question 28

In the current climate of healthcare, leadership behaviors are required by all members of high-functioning healthcare teams.

Question 29

When leadership behaviors are the expected and respected norm of a healthcare team:

A) Traditional hierarchies break down.
B) Team members achieve strong, sustainable relationships.
C) Teams provide exemplary patient-centered care.
D) All of the answers.

Question 30

The low turnover rate of high level administrators in the volatile healthcare industry limits the need for front-line healthcare workers to assume leadership responsibilities and become proactive in the creation and maintenance of resonant team cultures.