Deck 5: Leadership Competence I: Professional Competencies, and Personal Skills and Responsibilities

Question 1

List three activities of health professional associations or societies.
a. __________________________
b. __________________________
c. __________________________

Answer 1

No Answer.

Question 2

How does motivation and influence competence serve the health leader?

Answer 2

No Answer.

Question 3

Discuss the integration of goal setting theory, expectancy theory, and communication effectiveness by a health leader leading a project in a health organization.

Answer 3

No Answer.

Question 4

Vroom's Expectancy Theory suggests that if the following three variables-expectancy, instrumentality, and valence-drop in value, afterward motivation _______________.

A) increases
B) decreases
C) is constant
D) is a variable
E) None of these is correct.

Question 5

In Locke's Goal Setting Theory, goals are immediate regulators of human action. An individual synthesizes _____________, effort, and persistence to accomplish goals.

A) opportunity
B) rewards
C) valence
D) instrumentality
E) direction

Question 6

Considering external stakeholders, Mintzberg found that leaders spend approximately _________ of their time with this group.

A) 25%
B) 44%
C) 67%
D) 55%
E) 75%

Question 7

Stakeholders can be classified into three groups: Internal, External, and____________.

A) interface
B) intermediary
C) interdisciplinary
D) intermittent
E) interventional

Question 8

_______________networks tend to be associated with friendship and longevity.

A) Alliance
B) Community
C) Informal
D) Formal
E) None of these is correct.

Question 9

Which concept is associated with strengthening and building interpersonal relationships?

A) Awareness
B) Education
C) Peer Group
D) Association
E) Disclosure

Question 10

Communication is the process of ____________________________.

A) feedback
B) acting on environmental factors
C) acting on information
D) acting on Feedback
E) verbal and nonverbal discussion

Question 11

There are three goals of communication: __________________; achieving the intended effect; and being ethical (moral).

A) understanding
B) intention
C) opinion
D) actualization
E) influence

Question 12

Media Richness Theory by Daft and Lengel places _______________________ on a continuum based on ability for feedback, natural language, and other factors.

A) telephone
B) email
C) media channels
D) noise
E) None of these is correct.

Question 13

Ambiguity _________________ when jobs or assignments are different in a work process.

A) increases
B) decreases
C) moderates
D) is assumed
E) None of these is correct.

Question 14

Uncertainty _________________ when work processes are interdependent with each other.

A) increases
B) decreases
C) moderates
D) is assumed
E) None of these is correct.

Question 15

In the Communication Environment's recommendation of ___________________in communication, supportive climates occur under participative and equity based communication.

A) superficial versus actual
B) evaluative versus supportive
C) strategic versus spontaneous
D) superiority versus equality
E) None of these is correct.

Question 16

There are _________ main conflict management styles.

A) 4
B) 3
C) 9
D) 10
E) 6

Question 17

Conflict management styles can be:

A) modified.
B) learned.
C) simultaneous.
D) moderated.
E) None of these is correct.

Question 18

The ___________________ style in Conflict Management requires both parties to agree to the style and focus of the objective situation.

A) Accommodating
B) Compromising
C) Avoiding
D) Problem-Solving
E) Cooperative

Question 19

Pearce and Cronen's Coordinated Management of Meaning allows health leaders to determine the impact of communication and influence on subordinates. Changing a subordinate's cultural pattern would be ____________ changing the subordinate's contract.

A) moderately more difficult than
B) more difficult than
C) less difficult than
D) similar to
E) None of these is correct.

Question 20

In Graen's Exchange Theory, there are two groups of subordinates. What are these groups?

A) Group X and Group Y
B) In-group and Out-group
C) Cadre and Trainees
D) Consultants and Contractors
E) Staff and Hired Hands

Question 21

Bormann developed Symbolic Convergence Theory, which explains how certain forms of communication function to shape a group's identity and culture, and consequently influences other dynamics such as norms, roles, and decision making.

Question 22

A healthcare executive who creates a shared vision for the team and designs and implements an organizational plan for the institution is demonstrating proficiency in the AUPHA core competency of business skills.

Question 23

Leaders who focus on an outcomes assessment approach to leadership are following in the footsteps of Codman's end results methodology.