Deck 7: Communicating and Emotion

Question 1

Actors often draw upon their previously felt ______ feelings to bring authenticism to their roles onstage.

A) processed
B) manufactured
C) real
D) empathic

Answer 1

C

Question 2

Wanda's job playing Snow White at Disneyland required high levels of ______ feelings when she wasn't actually feeling happy.

A) empathic
B) processed
C) real
D) manufactured

Answer 2

D

Question 3

Sharna knew she would have to break up with John because she was exhausted from always seeming happy enough for the both of them. Sharna was experiencing ______.

A) meta-emotion
B) emotion labor
C) emotional contagion
D) message overload

Answer 3

B

Question 4

______ is defined as the feelings we have within ourselves and related to our relationships with others.

A) Emotion
B) Sensation
C) Emotion labor
D) Excitement

Question 5

"Rage is a very negative emotion," observes Diya. Diya is paying attention to the emotion's ______.

A) intensity
B) activity
C) valence
D) process

Question 6

"Rage is a very active emotion," observes Max. Max is paying attention to the emotion's ______.

A) intensity
B) activity
C) valence
D) process

Question 7

A person engaged in dualistic thinking is most likely to say which of these things?

A) "There are infinite kinds of people in the world."
B) "People show lots of variability but can still be placed into several categories."
C) "All people can be placed into two categories."
D) "All people are essentially the same."

Question 8

______ creates the problem of polarization.

A) Dualism
B) Valence
C) Activity
D) Intensity

Question 9

Someone who subscribes to the classical view of emotions is most likely to say which of these things?

A) "Emotion and reason are equally important for understanding."
B) "Check your emotions at the door and think rationally."
C) "Rational thinking is enhanced by considering emotions."
D) "Responding to the issue on a purely emotional level is appropriate."

Question 10

Which is an example of the physical effects of emotion?

A) Your heart pounds when unexpectedly seeing your crush in the supermarket.
B) Your muscles become tense when you prepare to shoot a basketball.
C) Your face flushes from the exertion of a run.
D) Your eyes tear up when you walk through a dust cloud.

Question 11

Charles Darwin was a proponent of the ______ theory of emotion.

A) Symbolic Interactionism
B) Social Interaction
C) Biological
D) Social Information Processing

Question 12

An advocate of the Biological Theory of emotion is likely to believe that smiling when happy reflects ______.

A) the physical effect of emotions on the human body
B) an attempt to manufacture emotions
C) social conditioning through others' reactions
D) an important, ancient human behavior

Question 13

"I can't help how I feel. My thoughts are totally separate from my emotions," says Nassim. Nassim's statements reflect the ______ of emotion.

A) Biological Theory
B) Social Interaction Theory
C) classical theory
D) process theory

Question 14

Darwin placed importance on ______ emotional expressions.

A) manufactured
B) observable
C) repressed
D) similar

Question 15

Darwin argued that ______ are remnants of prehistoric behaviors that served important functions.

A) anxieties
B) reactions
C) emotions
D) gestures

Question 16

An advocate of the Biological Theory of emotion is most likely to say which of these things?

A) "Fear needs to be ignored if we are to think rationally about anything."
B) "Expressions of fear are affected by others' reactions to them."
C) "Expressions of fear reflect the body's ancient fight-or-flight response."
D) "Fear is an important emotion in analyzing a situation."

Question 17

What role does biology play in the Social Interaction Theory of emotion?

A) It is an essential part of the theory.
B) It is completely ignored in favor of social experiences.
C) It is seen as irrational but inevitable.
D) It is acknowledged but not all-important.

Question 18

The ______ of emotion focuses on how the reactions of others to our gestures help us define what we are feeling.

A) Biological Theory
B) Social Interaction Theory
C) labor theory
D) classical theory

Question 19

The Social Interaction Theory focuses on ______ for interpreting emotions.

A) social and cultural context
B) biological and evolutionary universals
C) gender- and age-based differences
D) real and manufactured emotion labor

Question 20

An advocate of the Social Interaction Theory is most likely to say which of these things?

A) "Fear needs to be ignored if we are to think rationally about anything."
B) "Expressions of fear are affected by others' reactions to them."
C) "Expressions of fear reflect the body's ancient fight-or-flight response."
D) "Fear is an important emotion in analyzing a situation."

Question 21

"Man, Luke is really mad about the changes to the curriculum! I wasn't angry about them until I talked to him," says Alice. This describes ______.

A) meta-emotion
B) emotional contagion
C) manufactured emotion
D) emotional afterglow

Question 22

"After taking a communication class, I realized I am really vulnerable to emotional contagion," says Roland. Roland most likely means ______.

A) his emotions often affect his body physically
B) he finds it easy to agree with emotional reasoning
C) he cannot focus when others are emotional
D) he is easily influenced by others' emotions

Question 23

Dominique was relieved to hear that Fred was coming to her stand-up show. "Fred laughs at everything, so he'll probably make the rest of the audience laugh, too," she thinks. Dominique's thought process indicates she is expecting ______.

A) emotional effects
B) emotional afterglow
C) emotional contagion
D) emotional communication

Question 24

"Spending time with Carey is the best. I always feel so positive after we part ways," says Killian. Killian is experiencing ______.

A) meta-emotion
B) emotional afterglow
C) emotion labor
D) emotional contagion

Question 25

Which is an example of an emotional experience?

A) crying while expressing disappointment
B) nervousness that leads to stuttering
C) describing a happy memory
D) excitement about an upcoming date

Question 26

Which is an example of an emotional effect?

A) crying while expressing disappointment
B) nervousness that leads to stuttering
C) describing a happy memory
D) excitement about an upcoming date

Question 27

Which is an example of communicating emotionally?

A) crying while expressing sadness
B) nervousness that leads to stuttering
C) describing a happy memory
D) excitement about an upcoming date

Question 28

Which is an example of emotional communication?

A) crying while expressing sadness
B) nervousness that leads to stuttering
C) describing a happy memory
D) excitement about an upcoming date

Question 29

Emotional communication and communicating emotionally are the components of ______.

A) emotional contagion
B) emotional effects
C) emotional expression
D) emotional afterglow

Question 30

Which is an example of an embodied emotion?

A) widened eyes as a result of fear
B) smiling as a result of happiness
C) eyes tearing up as a result of sadness
D) trembling hands as a result of nervousness

Question 31

______ is influenced by meta-emotion, culture, and sex and gender.

A) Emotional expression
B) Emotion labor
C) Emotional effects
D) Emotional contagion

Question 32

______ refers to emotion about emotion.

A) Emotion labor
B) Emotional contagion
C) Meta-emotion
D) Emotional effects

Question 33

"I'm really embarrassed that I'm so afraid of roller coasters," says Trey. Trey is communicating using ______.

A) meta-emotion
B) emotional effects
C) feeling rules
D) impression management

Question 34

Which statement accurately reflects culture's effect on emotional expression?

A) All cultures exhibit similar emotional expressiveness.
B) People from some cultures experience fewer emotions.
C) Emotional expression varies widely across cultures.
D) Emotions are not understood by some cultures.

Question 35

Valuing emotional restraint rather than expressiveness is reflective of ______ cultures.

A) individualistic
B) collectivistic
C) older
D) younger

Question 36

The ______ view of emotional differences between genders holds that women are more emotionally expressive than men.

A) classical
B) social interactionist
C) biological
D) stereotypical

Question 37

Isaiah struggles to hold back tears while he informs his baseball team that he's retiring. Isaiah's display of emotion is ______.

A) an emotional contagion that will cause his teammates to cry
B) a potentially "incorrect" way for a male to display emotion
C) a reflection of the Biological Theory of emotion
D) a confirmation of the stereotype of men's emotional expressiveness

Question 38

Which is a well-documented feature of women's emotional expressiveness?

A) crying in "correct" ways
B) expressing pride and anger more than happiness and sadness
C) lower accuracy in interpreting nonverbal emotional cues
D) smiling more in social situations

Question 39

Christopher tears up when he describes the first time he held his baby granddaughter. Christopher is reflecting the concept that ______.

A) there are few "correct" ways for men to cry
B) emotional expression is affected by meta-emotion
C) emotional gestures represent ancient human behaviors
D) gender stereotypes exert less influence on emotional expression with age

Question 40

Mikhail learns that women are associated with greater emotional expressiveness. "But my mom is a doctor who deals with difficult cases all the time, and she's always stoic at work," he thinks. Mikhail's mother is representing the effect of ______ on emotional expression.

A) gender norms
B) social role
C) emotional intensity
D) emotional contagion

Question 41

"Victorian-era poetry is so ridiculous. People go on and on about their emotions. Keep it to yourself, for goodness' sake!" says Elroy. Elroy's assessment of Victorian poetry is reflective of ______.

A) a focus on meta-emotion
B) male stereotypes of emotional expression
C) changing feeling rules
D) cultural differences in emotional understanding

Question 42

:), :P, and :D are examples of ______ emoticons.

A) Western
B) Eastern
C) universal
D) outdated

Question 43

The Japanese concept "mono no aware" communicates sadness for the impermanence of life but awareness of its beauty. This concept reflects an emotional ______.

A) worldview
B) afterglow
C) blend
D) philosophy

Question 44

"I can't help feeling a little bit of glee when I see yet another Wall Street banker indicted for money laundering," says Gabrielle. Gabrielle is expressing her feelings of ______.

A) hatred
B) forgiveness
C) envy
D) schadenfreude

Question 45

When we feel sorrow but yet can see some positive aspects to our pain, we are experiencing an emotional ______.

A) expression
B) blend
C) contagion
D) effect

Question 46

"We got him all moved into his dorm room, and then we had to say goodbye. We were so proud of him, but we still cried all the way home," says Oswald. Oswald is expressing an ______.

A) emotional effect
B) emotional contagion
C) emotional afterglow
D) emotional blend

Question 47

Which is an example of an emotional blend?

A) disgust
B) nostalgia
C) envy
D) contentment

Question 48

"My sister is recovering really well since her accident. It makes me so happy to see her walking again, but still so sad that she had to go through so much," says Olivia. Olivia is expressing ______.

A) an emotional blend
B) empathy
C) schadenfreude
D) dualism

Question 49

You would expect someone experiencing an emotional blend to ______.

A) want to listen with empathy to others' feelings
B) have difficulty identifying the causes of their emotions
C) be influenced by someone else's emotional state
D) progress quickly through several emotions

Question 50

Clayton finds emotional expression very uncomfortable and feels unable to communicate his emotional state effectively. Clayton might be high in ______.

A) anxiety
B) emotional intensity
C) alexithymia
D) schadenfreude

Question 51

"I wanted it to work out with Hannah, but her alexithymia got in the way," says Jin. Based on Jin's description, you would expect Hannah to ______.

A) experience high degrees of shame associated with her anger
B) be unable to communicate her emotional states
C) easily infect others with her negative emotions
D) use pieces of information to discredit Soo-Jin

Question 52

Whitney has been told that she displays alexithymia. She might reasonably be concerned about which of these?

A) lack of meaningful, high-quality relationships
B) inability to "correctly" express emotion
C) becoming overwhelmed by intense emotions
D) difficulty maintaining her many close friendships

Question 53

Alfie is actively trying to improve his emotional expression abilities, starting with acknowledging his feelings. Which steps should he take first?

A) send I-messages
B) figure out why he is feeling a particular emotion
C) be sure he is stating an emotion rather than a desire
D) teach himself to recognize the emotions he's feeling

Question 54

Doug is teaching his 3-year-old daughter, Asma, to communicate her feelings. "I feel like I want a snack!" says Asma. Doug realizes he needs to be more specific about how to ______.

A) reframe an emotion
B) state an emotion
C) identify the cause of an emotion
D) own an emotion

Question 55

"When I start feeling overwhelmed, I stop, take a deep breath, and ask myself what I'm feeling," says Fiona. Fiona is attempting to ______.

A) state her emotion
B) identify the cause of her emotions
C) recognize her emotion
D) stand her ground

Question 56

Cody was in a bad mood when he came home from work, and he snapped at his kids when they tried to play with him. He immediately felt terrible and apologized. Next time, he thinks ______ will help him express his emotions more constructively.

A) recognizing his feelings and naming them
B) owning his feelings
C) reframing the situation
D) being an active listener

Question 57

"Is something wrong?" Amy asks. "Yes, but I'm not ready to talk about it. I don't know how to describe how I'm feeling yet," says Raye. Raye is engaging in ______.

A) empathizing with Amy
B) identifying the cause of her emotion
C) analyzing the situation
D) owning her feelings

Question 58

Xander is trying to work on owning his feelings. You might advise him to ______.

A) name his feelings
B) send I-messages
C) reframe the situation
D) listen empathically

Question 59

You might expect someone who is good at owning their feelings to say which of these things?

A) "I really worry when I see you text while driving."
B) "Now is not an appropriate time to share how I'm feeling."
C) "I feel like going out tonight."
D) "You make me so mad when you ignore my calls!"

Question 60

"At first I was really mad that Angus ate the last of my macarons, but then I realized it really is a compliment to my baking. Then I didn't feel so angry!" says Justin. Justin is engaging in ______.

A) reframing
B) empathizing
C) owning his feelings
D) analyzing the situation

Question 61

Emotions are often what we remember most about interpersonal encounters.

Question 62

Our experiences of emotion remain the same over time.

Question 63

Dualism encourages us to think about all people in dichotomous terms.

Question 64

An advocate of the Biological Theory of emotion would expect people to experience emotions similarly across cultures.

Question 65

According to the Biological Theory, humans have evolved to experience emotions in modern ways that are unrelated to our primal roots.

Question 66

The Social Interaction Theory acknowledges that biology affects emotion and emotional expression.

Question 67

The Social Interaction Theory argues that emotions and emotional expressions are culturally moderated.

Question 68

When someone else's negative feelings affect your own, you are experiencing emotional afterglow.

Question 69

Emotional experience refers to a person's internal feelings.

Question 70

Figurative language can help people communicate complicated emotions.

Question 71

Emotions are frequently framed as opponents to the person feeling them.

Question 72

Smiles are always interpreted to mean positive emotion.

Question 73

Cultures differ in how much they think and talk about emotion.

Question 74

Men are less emotional than women.

Question 75

Women and men may be equally emotionally expressive but with different emotions.

Question 76

Bittersweetness is an example of an emotional blend.

Question 77

People can overcome hatred without actually forgiving.

Question 78

Most people are quite good at recognizing their emotions.

Question 79

Deciding an appropriate time to communicate an emotion to someone else is part of analyzing the situation.

Question 80

In active listening, you usually allow the other person a full hearing without interruptions.