Deck 5: Cultural Approaches to Organizational Communication

Question 1

When the captain and first officer of Avianca Flight 052 did not question the air traffic controllers who diverted them several times, even though they were running out of fuel, it was likely because of a cultural dimension of

A) individualism.
B) uncertainty avoidance.
C) masculinity.
D) power distance.

Answer 1

D

Question 2

When large inequalities of power are tolerated within a culture, that culture has a high rating on

A) power distance.
B) individualism.
C) uncertainty avoidance.
D) long-term orientation.

Answer 2

A

Question 3

At Margaret's workplace, colleagues have a tight social bond and expect one another to look out for them. The workplace appears to be highly

A) individualistic.
B) collectivistic.
C) uncertain.
D) masculine.

Answer 3

B

Question 4

At Shawn's place of work, everyone tends to focus on advancing their own goals, instead of looking out for one another. This is an example of a(n)

A) individualism.
B) collectivism.
C) uncertainty avoidance.
D) masculinity.

Question 5

Mark feels enhanced levels of anxiety about ambiguity and tries to follow all of the rules in order to reduce that anxiety. He is likely of a culture that experiences high levels of

A) individualism.
B) collectivism.
C) uncertainty avoidance.
D) masculinity.

Question 6

A culture that values persistence and tradition has a __________ orientation.

A) masculine
B) feminine
C) short-term
D) long-term

Question 7

Organization cultures that favor achievement, competition, power, and control are generally referred to as __________ cultures.

A) masculine
B) feminine
C) short-term
D) long-term

Question 8

Which of the following is an example of Hofstede's dimensions of cultural norms?

A) People who live and work in high power distance cultures are very opinionated.
B) People from low power distance cultures are not likely to question authority figures.
C) Long-term cultures are more concerned with the goals of their society over short-term performance.
D) Feminine cultures prefer competition over relationships.

Question 9

When Cork switched jobs, he was startled by how differently he was supposed to behave in his new environment. This is an example of

A) short-term orientation.
B) power distance.
C) uncertainty avoidance.
D) culture shock.

Question 10

College students entering the workforce today average over __________ jobs in their lifetime.

A) five
B) ten
C) fifteen
D) twenty

Question 11

The degree to which employees are expected to exhibit precision is referred to as

A) innovation and risk-taking.
B) attention to detail.
C) outcome orientation.
D) people orientation.

Question 12

Amber's organization is very focused on results instead of process. This is considered a(n) __________ orientation.

A) outcome
B) people
C) team
D) aggressive

Question 13

When it is the norm for employees to be very competitive instead of easy-going, it is indicative of an organization that has a(n) __________ culture.

A) people-orientated
B) team-orientated
C) aggressive
D) stable

Question 14

Having someone to look to and celebrate is an example of how __________ can help to define an organization's culture.

A) heroes
B) rites and rituals
C) values
D) shared stories

Question 15

Which of the following is true of strong cultures?

A) Strong cultures are cohesive.
B) Strong cultures have a shared vision.
C) Strong cultures have little need for policy manuals.
D) all of the above

Question 16

Which of the following is true of paradigms?

A) Paradigms break down boundaries.
B) Paradigms lead to confusion about how to behave.
C) Paradigms make it fairly easy for organizations to change.
D) Paradigms are formed by cultural beliefs.

Question 17

__________ organizations are corporations with cultures that may even differ from location to location.

A) For-profit
B) Nonprofit
C) Entrepreneurship
D) Government sector

Question 18

Consideration of organizational climate is especially important in __________ types of organizations.

A) for-profit
B) nonprofit
C) entrepreneurship
D) government sector

Question 19

According to the National Center for Charitable Statistics, there are over 1.5 million __________ organizations in the United States.

A) for-profit
B) nonprofit
C) entrepreneurship
D) government sector

Question 20

__________ organizations tend to be strictly guided by unique rules and guidelines.

A) For-profit
B) Nonprofit
C) Entrepreneurship
D) Government sector

Question 21

What is culture?

Question 22

Describe organizational identity.

Question 23

Why might someone experience cultural shock?

Question 24

Describe the five dimensions of national culture and why those dimensions are important to consider in an increasingly global world.

Question 25

In what ways does context matter in the case of culture and organizational goals within for-profit, nonprofit, small businesses, and government sector organizations?