Deck 9: Staffing

Question 1

This concept refers to the distinctiveness of the structure and processes of units within the organization.

A) Delineation
B) Separation
C) Differentiation
D) Severance
E) Disconnection

Answer 1

C

Question 2

The goal of which staffing concept is to ensure that a person in a job has the right skills to effectively perform that job.

A) Person-task fit
B) Person-organization fit
C) Person-goal fit
D) Diversification
E) Job rotation

Answer 2

A

Question 3

The goal of which staffing concept is to ensure that a person shares the values and norms of the organization and its goals and objectives.

A) Person-task fit
B) Person-organization fit
C) Person-goal fit
D) Diversification
E) Job rotation

Answer 3

B

Question 4

Person-task fit is also a focus on which part of the job?

A) Context
B) Content
C) Consensus
D) Conscious
E) None of the above

Question 5

Person-organization fit is also a focus on which part of the job?

A) Context
B) Content
C) Consensus
D) Conscious
E) None of the above

Question 6

When conducting a staffing needs assessment, you would consider which of the following?

A) Number and type of current employees
B) Employees considering leaving
C) Future plans for expansion
D) All of the above
E) A and B only

Question 7

Which of the following is not a critical element of a job analysis?

A) Job identification
B) Job summary
C) Human characteristics
D) Working conditions
E) Differentiation

Question 8

Several attributes of individuals contribute to the notion of person-organization fit. Which of the following is one of those?

A) Sharing the goals of the organization
B) Needs and preferences are met
C) Organizational systems and structures are in line with needs
D) Values of the person and organization are compatible
E) All of the above

Question 9

Which process involves identifying and attracting qualified individuals?

A) Recruiting
B) Job analysis
C) Person-industry fit
D) Job summary
E) None of the above

Question 10

Training usually refers to teaching lower-level employees to do their specific jobs. Which of these is/are a domain(s) of training?

A) Interpersonal skills
B) Technical skills
C) Business skills
D) Mandatory skills
E) All of the above

Question 11

The focus of this domain of training would be on helping individual employees with planning their careers, managing their time and their finances, and improving their health.

A) Interpersonal skills
B) Personal skills
C) Business skills
D) Mandatory skills
E) Technical skills

Question 12

The focus of this domain of training would be on skills in areas where there are legal requirements such as safety of workers, working conditions, and sexual harassment.

A) Legal skills
B) Litigious skills
C) Business skills
D) Mandatory skills
E) Technical skills

Question 13

All of the following are examples of traditional training methods except:

A) On-the job training
B) Job rotation
C) Podcasts and distance education
D) Mentoring and coaching
E) Classroom teaching

Question 14

The use of DVDs, podcasts, webinars, and other such means are part of this form of training.

A) Traditional training
B) Virtual training
C) Distance training
D) Technology-based training
E) None of the above

Question 15

Organizations and their managers do which of the following in the selection process?

A) Check biographical background
B) Consider reference letters
C) Conduct interviews
D) Use personal judgment
E) All of the above

Question 16

In systems based organizing, the concept differentiation refers to the distinctiveness of the structure and processes of units within the organization

Question 17

The concern with person-task fit is to ensure that a person in a job has the right attitude and personality to effectively perform that task.

Question 18

When conducting an assessment of staffing needs management considers only the past needs of the organization and evaluates them accordingly.

Question 19

The assessment of staffing needs considers the possibility of some employees retiring or moving on to other locations or jobs.

Question 20

A job analysis is a written statement of what a jobholder does, how it is done, and why it is done.

Question 21

Part of the job analysis procedure includes interviewing employees in order to identify the critical operations and responsibilities of their jobs.

Question 22

In a job description, the immediate supervisor of the job is never included.

Question 23

Person-organization fit focuses on job content.

Question 24

The recruiting process is carried out to help increase the pool of candidates that might be selected for a job.

Question 25

In the selection process, current employees are asked to suggest names or acquaintances and relatives who would be good for a particular job.

Question 26

Technical skills are specific only to a given job and not transferable across different jobs.

Question 27

The focus of mandatory skills is on helping individual employees with managing their time and their finances.

Question 28

Traditional methods of training include mentoring and coaching.

Question 29

__________ can be viewed from two perspectives-person-task fit (P-T fit) and person organization fit (P-O fit).

Question 30

Person-task fit focuses on the job __________ while person-organization fit focuses on the job __________.

Question 31

Managers must first determine how many and what types of jobs need to be fulfilled.Conducting a/an __________ would consider the immediate as well as the future needs.

Question 32

__________ involves studying a job and the activities associated with that job.

Question 33

A written statement of what a jobholder does, how it is done, and why it is done is known as the __________.

Question 34

The manager prepares a __________, which is a statement of the minimum qualifications that a person must possess to perform a given job effectively.

Question 35

__________ is the process of increasing the pool of candidates that might be selected for a job.

Question 36

When a manager asks current employees to pass on information about job openings to their relatives and acquaintances, this is known as __________.

Question 37

__________ is the process of screening job applicants to ensure that the most appropriate candidates are hired.

Question 38

One of the problems in the selection process is that __________ may consciously or unconsciously creep into the process of hiring.

Question 39

While __________ usually refers to teaching lower-level employees to do their specific jobs, __________ is focused on enhancing the skills of an employee to do higher level jobs in general.

Question 40

Between training and development, __________ is more concerned with enhancing the human and conceptual skills of the new employee.

Question 41

Among the domains of training, __________are where the employees learn the skills necessary for effective leadership, communication, conflict resolution, and team building.

Question 42

__________ skills are gained when employees are trained in the areas of finances, marketing, planning, and service quality and are essential to employee productivity and advancement in both profit-oriented and nonprofit organizations.

Question 43

The traditional method called __________is where employees learn how to perform the tasks by doing them with a little introductory help

Question 44

__________ and __________ are methods of training wherein a senior employee teaches the novice the tricks of the trade and the working of the organization as a whole.