Deck 3: Systems View of Organizations

Question 1

An open system is one that influences and is influenced by which of the following?

A) Its social and cultural environment
B) Its social and economic environment
C) Its economic and cultural environment
D) All of the above
E) None of the above

Answer 1

D

Question 2

All of the following are environmental components except:

A) Social
B) Economical
C) Legal
D) Financial
E) Technological

Answer 2

D

Question 3

According to Certo (1992), the operating environment can be broken down into all of the following except:

A) Competition component
B) Supplier component
C) Customer component
D) Labor component
E) Manufacturing component

Answer 3

E

Question 4

Which of the following elements has a more immediate and direct effect on the organization?

A) General environment
B) Task environment
C) Subsystem and boundaries
D) Internal environment
E) Progressive segregation

Question 5

In response to pressures to improve their operations and produce world-class athletes, the national sport organizations in Canada created new subsystems for greater specialization and regulation of work. This is an example of which of the following?

A) Progressive segregation
B) Progressive mechanization
C) Self-regulation
D) Negative entropy
E) None of the above

Question 6

The tendency for organizations, as they become larger, to have more rules and regulations is a reflection of which of the following?

A) Progressive mechanization
B) Self-regulation
C) Progressive segregation
D) Negative entropy
E) None of the above

Question 7

An organization's system of inputs, throughputs, and outputs requires which two feedback loops?

A) Internal-external
B) Internal-environmental
C) External-environmental
D) External-social
E) Social-environmental

Question 8

This stakeholder group is indirectly and unknowingly involved with the organization's outcomes or results.

A) Involuntary stakeholders
B) Voluntary stakeholders
C) Primary stakeholders
D) Secondary stakeholders
E) None of the above

Question 9

Without the continued participation this stakeholder group the organization could not survive.

A) Supply-side stakeholders
B) Demand-side stakeholders
C) Primary stakeholders
D) Secondary stakeholders
E) None of the above

Question 10

All of the following are examples of resource dependence theory except:

A) Institutional isomorphism
B) Societal isomorphism
C) Mimetic isomorphism
D) Coercive isomorphism
E) None of the above

Question 11

All of the following are examples of institutional theory except:

A) Institutional isomorphism
B) Societal isomorphism
C) Mimetic isomorphism
D) Coercive isomorphism
E) None of the above

Question 12

According to DiMaggio and Powell (1983), which of the following forces lead to isomorphism?

A) Normative
B) Mimetic
C) Institutional
D) A & B
E) A & C F. B & C

Question 13

Which force of isomorphism states that all organizations behave similarly because of the value and belief systems of decision makers?

A) Normative isomorphism
B) Mimetic isomorphism
C) Institutional isomorphism
D) Coercive isomorphism
E) None of the above

Question 14

Which of the following is NOT a stakeholder attribute?

A) Urgency
B) Power
C) Coercive
D) Legitimacy
E) All of the above

Question 15

A stakeholder of a college or university who provides the athletic department with a large sum of money can be said to have which significant attribute?

A) Urgency
B) Power
C) Coercion
D) Legitimacy
E) Salience

Question 16

When viewing an organization as a system, the four functions of management would be considered an input for the organization.

Question 17

The customer component is a key element of the general environment.

Question 18

The economic component is a key element of the task environment.

Question 19

Organizational outputs can be classified as product outputs and maintenance outputs.

Question 20

An organization's system of inputs, throughputs, and outputs requires the internal-external feedback loops.

Question 21

An organization may be defined as two or more people, specialized in the functions that each performs, working independently toward individual goals.

Question 22

The systems view holds that all organizations have the same basic system elements.

Question 23

The modernization of a golf course's reservations procedure is an example of self-regulation.

Question 24

Negative entropy implies that sport managers must constantly scrutinize their programs of activities and change or upgrade them to suit environmental changes.

Question 25

An internal feedback loop in a systems view of organizations is analogous to organizational effectiveness.

Question 26

Equifinality refers to the idea that similar starting conditions can lead to different final states.

Question 27

Institutional theory suggests that an organization gains legitimacy through strong association with individuals in other organizations.

Question 28

Organizations that conduct business in a similar fashion to others are said to possess mimetic isomorphism.

Question 29

Resource dependence theory is the notion that an organization is dependent on other entities in its environment for its resources.

Question 30

The stakeholder attribute that deals with contractual obligations and moral interests is legitimacy.

Question 31

Urgency refers to the speed in which an athletic trainer must attend to an injured spectator at a football game.

Question 32

The social component of the general environment would include the demography, or characteristics, of the population.

Question 33

The political component and the legal component within the general environment are closely related.

Question 34

The task or operating environment includes those elements that have a more indirect effect on the organization

Question 35

Any "set of interrelated and interdependent parts arranged in a manner that produces a unified whole" is called a(n) ___________________.

Question 36

A(n) ___________________ system is one that reacts to environmental conditions.

Question 37

The ___________________ is a grouping of certain key environmental elements.

Question 38

Support staff and administration are _______________ that can be conceived as systems themselves.

Question 39

_________________ are arbitrarily set to suit specific purposes.

Question 40

The demography of the population would be included as the _________________ component of the __________________.

Question 41

That part of the environment that is more closely related to the system and that influences it is referred to as the __________________ environment.

Question 42

The availability of suitable employees would be included as the __________________ of the __________________.

Question 43

Planning, organizing and training are examples of topics related to the ____________________ environment.

Question 44

____________________ is a system's attempt to reverse the process of disorder and decay and to prolong its life.

Question 45

When a university athletic department fires a head coach and hires a new one, this is an example of ___________________.

Question 46

The tendency of a system to subdivide its subsystems into functional and specialized units, and to order them in a hierarchy, is called ___________________.

Question 47

A system's tendency to stipulate a set of procedures and regulations for each subsystem relating to what to do and when and how it should be done is called ___________________.

Question 48

________________ is the idea that similar initial conditions can lead to different environmental states.

Question 49

The idea that two systems that initially start from different positions can end up at the same final position is known as ________________.

Question 50

Money, equipment, and supplies are all examples of organizational ________________.

Question 51

All the processes instituted by the organization to convert or transform the inputs/resources into desirable outputs such as goods and/or services are called the ________________.

Question 52

The __________________ of an organization should be acceptable to the environment.

Question 53

__________________ provides an indication of the degree to which the organization has achieved or is achieving its objectives.

Question 54

__________________ are defined as "persons or groups that have or claim ownership, rights, or interests in a corporation and its activities, past, present, or future."

Question 55

Stakeholder groups can be classified as ________________stakeholder groups and ________________ stakeholder groups.

Question 56

________________________ is the notion that an organization is dependent on other entities in its environment for its resources.

Question 57

The process of organizations becoming similar to each other is called __________.

Question 58

________________________ states that all organizations behave similarly because of the value and belief systems of decision makers.

Question 59

The three stakeholder attributes outlined in the text are (a) ___________________, (b) ___________________, and (c) ____________________.

Question 60

Stakeholder _________________ refers to the capacity to influence an organization.

Question 61

__________ is seen as another extension of systems theory where the basic premise is that every organization is influenced by the institution of similar organizations and by its social system.