Deck 4: Governance of Sustainable Tourism

Question 1

UNWTO stands for:

A) United Nations World Travel Organisation
B) United Nations World Tourism Organisation
C) United Nations World Trade Organisation
D) United Nations World Tourism Objectives

Answer 1

C

Question 2

The United Nations World Tourism Organisation is an organization that operating at which level?

A) The international level
B) The national level
C) The regional level
D) The local level

Answer 2

A

Question 3

WTTC stands for:

A) World Travel and Tourism Council
B) World Travel and Tourism Committee
C) World Travel and Tourism Commission
D) World Travel and Trade Council

Answer 3

A

Question 4

Which of the following is a goal of effective governance?

A) Prioritizing profitability
B) Ensuring certain standards are maintained
C) Limiting mass tourism
D) Developing a strong marketing campaign

Question 5

Local governments generally take a lead in governance through which actions?

A) Establishing visa requirements to enter a country
B) Managing foreign exchange earnings
C) Providing information and education to support tourism businesses
D) All of the above

Question 6

Which of the following is NOT a requirement for good governance?

A) Involving members of a community in decision-making
B) Holding governing officials to the same rules and laws as the general public
C) Maintaining a practice of transparency
D) The ability to be reelected

Question 7

Benchmarking allows a business to do which of the following?

A) Compare its practices to industry best practices
B) Undermine the competition
C) Monitor its impacts on the environment
D) None of the above

Question 8

Which organization published the Sustainable Development Goals?

A) World Travel and Tourism Council
B) The World Bank
C) International Union of Official Travel ‎Organizations   
D) United Nations General Assembly

Question 9

What is the primary goal of the World Travel and Tourism Council?

A) To encourage sustainability practices within the tourism industry
B) To make governments and decision-makers aware of travel and tourism's contributions to economies
C) To secure multilateral agreements
D) To support the marketing of tourism in developing countries

Question 10

Which of the following could be classified as a multilateral agreement?

A) A partnership between Marriot International and their food suppliers
B) An agreement between Australia and New Zealand to allow visa-free travel between the two counties
C) A partnership between England, Scotland and Wales to jointly market the UK as a tourism destination
D) An agreement between Spain, France and Italy to provide tax incentives for business that operate sustainably

Question 11

The Tourism Bill of Rights and Tourist Code covers which of the following issues?

A) The rights and responsibilities of tourists
B) The rights and responsibilities of local residents
C) The integration of tourism within overarching development goals
D) All of the above

Question 12

The first multilateral agreement established on sustainable tourism was:

A) The Millennium Development Goals
B) The Sustainable Development Goals
C) The World Charter of Sustainable Tourism +20
D) The Brundtland Report

Question 13

Policies must incorporate which of the following elements if they are to be effective?

A) They must be based on rigorous research
B) They must be influenced by industry lobbyists
C) They must be based on multilateral agreements
D) They must include the rights and responsibilities of tourists

Question 14

Which of the following organizations do NOT engage in lobbying efforts?

A) the Cruise Lines International Association
B) The United Nations World Tourism Organisation
C) International Association of Tour Managers
D) Tourism and Transport Forum Australia

Question 15

Which of the following explains why some policies decisions are not always logical or in the best interest of the majority?

A) Politicians often logroll
B) Politicians often trade votes for different bills
C) Politicians favor more vocal or influential groups
D) All of the above

Question 16

Which of the following explains why local communities often do not participate in governance?

A) They are not allowed to choose politicians
B) They are not invited to policy debates
C) They trust the governance system
D) They generally feel apathy towards the political system

Question 17

Which of the following is a good way to influence local policy?

A) Join an industry association
B) Stay informed on local issues
C) Seek election or serve on a local government board
D) All of the above

Question 18

A cost-benefit analysis is NOT appropriate for which of the following?

A) Evaluating three different policy initiatives
B) Regulating multinational corporations in a destination
C) Determining which tourism development projects should move forward
D) Establishing the best business strategy in monetary terms

Question 19

The cost-benefit analysis should include:

A) The financial value of costs and benefits in today's prices
B) The financial value of costs and benefits at the time of analysis
C) The financial value of costs and benefits when they will actually occur
D) The financial value of costs and benefits reflected in a best-case and worst case scenario

Question 20

When calculation net present value, the discount rate represents:

A) The rate of return on investments
B) The cost of doing business
C) The rate of inflation
D) None of the above

Question 21

If you invest £1,000 today, which is the most accurate prediction of its worth 1 year from now?

A) £1,000
B) £900
C) £950
D) £1,050

Question 22

The benefits of a policy can include all the following EXCEPT:

A) Additional income potential
B) A cleaner environment
C) Forgone opportunities
D) A better quality of life

Question 23

Which of the following could be used to measure social benefits in a cost-benefit analysis?

A) The number of people hiking outdoors
B) The reduction in health care costs
C) The number of students that graduate from high school
D) All of the above

Question 24

The overarching goal of sustainable tourism is ensuring that development is done in such a way that the benefits of tourism outweigh the costs.

Question 25

Governance is about the ways in which society allocates, controls, and coordinates people.

Question 26

Policies are the system of rules designed to regulate behavior.

Question 27

Regulations determine how the laws are enforced and the penalties for violation

Question 28

In business, governance is setting the policies that local residents must follow and the penalties for noncompliance.

Question 29

Governance is a top-down regulatory system.

Question 30

Local policies generally align with national policy objectives, but not always.

Question 31

Good governance requires governing officials to abide by the same rules and laws as the general public.

Question 32

Benchmarking is the process of operating openly so that the general public remains aware of policies under consideration.

Question 33

The percentage of businesses that actually employ sustainable practices is small.

Question 34

The United Nations World Tourism Organization is tasked with the responsibility of promoting tourism that is responsible, sustainable, and universally accessible.

Question 35

The World Travel and Tourism Council established modern definitions of the terms 'visitor' and ' tourist'.

Question 36

The main areas of focus of the WTTC are security and travel facilitation, crisis preparedness, management and recovery, and sustainable growth.

Question 37

A multilateral agreement is a treaty between three or more sovereign states that stipulates established guidelines that are mutually agreed upon by participating nations.

Question 38

Multilateral agreements occur at the local level.

Question 39

The Global Code of Ethics for Tourism is a legally binding document.

Question 40

The Millennium Development Goals are a revision of the Sustainable Development Goals.

Question 41

The first multilateral agreement established on sustainable tourism was the World charter of sustainable tourism +20.

Question 42

Multilateral organizations provide important resources for businesses in the tourism industry.

Question 43

Understanding best practice in sustainability can help managers meet the needs of the sophisticated sustainable traveler market.

Question 44

Politics is about how things get done rather than what needs to be done.

Question 45

Effective policy must acknowledge the reality of politics.

Question 46

Lobbying is inherently bad for development because only the rich and most influential can access the political process.

Question 47

The Virginia Restaurant, Lodging, and Travel Association was successful in lobbying against Trip Advisor's customer review process.

Question 48

Money and information can encourage support for sustainable tourism initiatives.

Question 49

Logrolling is the process of trying to persuade elected officials to take particular actions or change certain laws.

Question 50

Apathy in the local community is a primary reason why local communities do not engage in the political process.

Question 51

The politics for sustainable tourism are generally similar in developed and developing countries.

Question 52

A cost-benefit analysis is a tool for information sharing and can influence of decision-makers.

Question 53

A cost-benefit analysis is evaluating two or more proposed policy initiatives, tourism development projects, or business strategies in monetary terms.

Question 54

A cost-benefit analysis must discount future benefits and costs using the net present value.

Question 55

Money in the present is worth less than the same amount in the future.

Question 56

The discount rate is always the same as the inflation rate.

Question 57

A cost-benefit analysis is inappropriate when determining the scale or size of development.

Question 58

Often influential people gain from the benefits of tourism and the marginalized members of society incur many of the costs.

Question 59

A website that allows travelers to find low-budget informal accommodation in the prospective destination

Question 60

The process of comparing a business's process and performance metrics to industry best practices from other companies and can be used to track performance over time

Question 61

A technique used to determine the desirability of proposed projects by quantifying and calculating their relevant costs and benefits

Question 62

The rate of return used to discount future cash flows

Question 63

The ways in which society allocates, controls, and coordinates resources

Question 64

The system of rules designed to regulate behavior

Question 65

Attempts  to persuade elected officials to take particular actions or change certain laws

Question 66

The practice whereby two or more legislators agree to trade votes for bills that they each would like to see passed

Question 67

A treaty between three or more sovereign states that stipulate established guidelines that participating nations mutually agreed upon

Question 68

A measure of discounted future cash inflows and outflow in present day monetary terms

Question 69

Definitive courses of action that determine present and future decisions

Question 70

The process of making decisions that apply to members of a group

Question 71

A policy tool that governs how laws are enforced and the penalties for violation