Deck 10: Exploring Various Topics in Workplace Safety, Learning, and Management

Question 1

Job Safety Analysis is

A) A process to identify and mitigate hazards to maintenance workers
B) A tool made necessary because the safety people are either lazy or busy filling out paperwork
C) A tool used because maintenance workers will take risks unless you watch them like a hawk
D) A tool to made up by bosses and lawyers to avoid being responsible

Answer 1

A

Question 2

What is the supervisor's role in safety?

A) All
B) To insure all workers follow safe practices
C) To review jobs for unanticipated hazards
D) Encourage workers to take their time to work safe and produce quality work.

Answer 2

A

Question 3

One way adult learners are different from child learners

A) Adults have a background they have to fit their learning into
B) Kids listen better
C) Kids can sit longer
D) Adults get tired easier

Answer 3

A

Question 4

Why does active supervision involve taking on different roles?

A) The workers needs are different at different times
B) Makes it more fun
C) With all the cutbacks all those people are gone so it falls to the supervisor
D) Supervision is good training for the theater

Question 5

When is it a good idea to serve coffee and donuts for a meeting?

A) Team building. People will get comfortable, settle in and are more likely to bond.
B) When you want a short meeting
C) When you want high energy for a longer time
D) It is an excellent idea for short meetings because it says you care, so what if the meeting takes an hour more.

Question 6

What is the use of checklists for meeting preparation?

A) To remind you of the disruptive events that have happened in the past
B) They are good cover for useless meetings
C) They can be used to discipline people
D) Checklists are an excuse for people not to be accountable

Question 7

FTF -Feared Things First is a great idea for smoother days. Why is this true?

A) If you do the one thing you were avoiding, in the morning, the whole day will be better
B) You can take the rest of the day off
C) Gets things done makes you a better person
D) Allows you to make new commitments with your new freedom and intelligence

Question 8

Rule of thumb of the improvement from planning and scheduling your time:

A) 20-30% improvement in execution
B) 5-10%
C) 50-60%
D) 15-20%

Question 9

One unique duality of time

A) It is a constant and it also seems to change speed
B) It is heavy and also has no weight
C) It can be wasted but not stored
D) Everyone has the same amount and some people think it is important and some don't

Question 10

In our view why are defects interesting to look at?

A) Defects make more work, reduce quality and yield
B) Defects lead to understanding
C) Defects are inevitable
D) Defects make life interesting

Question 11

If I propose a DE project to study the variation in voltage coming into the plant what would your advice be?

A) All (except none)
B) Not a DE project (outside boundary, safety, etc.)
C) Not action orientated
D) Too big
E) Possible MOC consequences
F) None

Question 12

Why do you need several motivational techniques?

A) Different people respond to different techniques at different time.
B) It is boring to use one technique.
C) All techniques get stale
D) People are paid to work, that is all they need.

Question 13

What is the goal of your communications?

A) To get the work done, on time, correctly and safely.
B) To show everyone you know what you are doing
C) To make people do what you want
D) To have more fun at work

Question 14

What is the real trick to success with small projects?

A) All
B) Keeping them alive (remembering them)
C) Getting people started
D) Getting time to do them
E) Getting resources

Question 15

Why 1% for DE and Lean projects?

A) You can't forget you are there to provide maintenance services to your business.
B) Sounds like someone studied it or made it up
C) Too much and people get boring
D) Leave some defects for night shift

Question 16

If a supervisor's job is mostly about people why are the best technicians often chosen?

A) All (except none)
B) Being a best technician gives the person visibility.
C) Hopefully the best technician will teach others
D) Typically they care about the company.
E) None

Question 17

What is fundamental to the supervisor's job?

A) You are paid for what you can manage not for what you can do.
B) If something screws up then the buck stops with you
C) Management view you as a worker and the workers view you as management
D) You want people to fear you

Question 18

The pitfall between quick decisions and regular decisions

A) Quick decisions are often tainted by bias
B) They are the same, only faster (you don't go through a cognitive process for either)
C) You always want everyone's input, so you must push more to get it, in fast decisions
D) Try to push either type of decision up the food chain, so you are not responsible

Question 19

With difficult people what are you trying NOT to do?

A) Make them look bad
B) Get the best outcome for the organization
C) Figure out a win-win solution
D) Always giving in

Question 20

Speaking when you are activated is a great idea

A) NOT, keep your mouth shut until after you have come down a bit
B) Great idea because your activation will make you smarter
C) NOT so you can figure out a way to ruin their life
D) Great since most people talk louder when they are activated

Question 21

The Uptime Elements can be used for:

A) A language allowing people in different jobs to communicate about common goals
B) A great way to show off your knowledge
C) A whip for management to make sure everything is being done
D) All

Question 22

Can a maintenance supervisor ever bind the company into a contract?

A) Yes if he/she either has explicit agency or has done it in the past (implicit agency)
B) Yes why not he/she works there
C) Yes if he/she wants to go to jail
D) No way

Question 23

You are on the border and plan to build a tunnel so you can get parts in without paying duty. You pay the contractor to get started. The contractor disappears. You sue. Who is likely to win?

A) The contractor because the courts will not enforce a contract that breaks the law.
B) You win because the contractor failed his/her promise.
C) No one wins because the suit is thrown out for being frivolous.
D) The contractor has to pay back the deposit.

Question 24

Your organizations' mission:

A) Can be used to align all decisions with the companies' promises
B) Sounds good and hopefully fools customers to buy your products
C) Is artwork on the wall of the reception area and occasionally in ads.
D) Mission?

Question 25

ISO 55000 has a useful attribute for maintenance:

A) It can be leveraged to clean up and fully populate your CMMS asset register
B) It can be used to justify some cool new technology.
C) It can be used to hire reliability engineers
D) It can be used to get your folks to do the right thing

Question 26

Why is budgeting sometimes stupid.

A) it is designed to serve the whole company not just maintenance
B) It is entirely political
C) It is not based on real need but rather percent added to last year's numbers and then cut.
D) It seems to favor the departments who leaders are friends with the CFO.

Question 27

When we say critical assets we mean:

A) All (except none)
B) Assets that are very important to the mission of the company
C) Assets whose failure could cause deaths or multiple serious injuries.
D) Assets that cost a lot to fix
E) None

Question 28

Criticality dictates

A) None
B) Where to put the asset
C) How fast you get there when someone get hurt
D) Whether to take pictures
E) All

Question 29

RCM, PMO etc. are initials for programs that cost money but are rarely useful.

A) They are initials for programs to determine maintenance strategy commonly based on criticality
B) The initials stand for things that common sense provides
C) They are just programs to sell you expensive consulting
D) They were borrowed from the medical field

Question 30

A legally required PM is called a:

A) A mandatory PM
B) A statutory demand
C) Mens Rea (Latin Term for legal requirement)
D) Bull*hit government interference

Question 31

Short repairs are:

A) None
B) Repairs of short duration done by PM person under 5'-6"
C) Temporary repairs are done by the PM person
D) Any repair was done by anyone taking less than 60 minutes
E) Any operator care repair

Question 32

The best reasons for drones are

A) Speed, save money and safety
B) Cool factor and being at the forefront
C) Morale and motivation because who doesn't love cool tech.
D) Job security for the drone operator

Question 33

Big data is distinguished from big data 10 years ago by

A) All (except none)
B) Velocity (high speed data)
C) Variety (all kinds of data)
D) Veracity (accuracy)
E) Volume (amount)
F) None

Question 34

What is the big deal with virtual reality?

A) Trainee can practice a skill without burning fuel, consuming materials, killing anyone or trashing the machine
B) All the big dogs are doing it
C) It's used by the military
D) If it doesn't work well they can sell it to a theme park.

Question 35

What is the biggest thing you can do to improve the usage of your CMMS

A) Training, updated training and retraining
B) Use the best consultants to help you
C) Invest in the most up to date software
D) None of these

Question 36

Which item below is planning?

A) List Materials to do the job
B) Buy materials to do a job
C) Locate materials to do a job
D) Inspect materials to do a job

Question 37

Which item below is scheduling?

A) Layout job steps on a calendar.
B) Figure out the duration of each job step
C) Determine what steps to take to do a job
D) Insure the job steps are safe

Question 38

The backlog is a problem if

A) All (except none)
B) It cannot be completed in a reasonable time
C) It is gradually increasing
D) There is almost none at all
E) None of these

Question 39

The hardest thing about running a shutdown

A) Accurate feedback as to true job status
B) Making sure the contractors don't rob you blind
C) Stopping people from adding work
D) None of these

Question 40

If you have a worker having problems the first step is:

A) Have a private conversation
B) Send them to HR
C) Joke around with them in public
D) Start the paperwork to terminate them