Question 1

The 'cafeteria approach' to rewards means that?&#10;A) Employees want to have good catering facilities in the organization&#10;B) Employees seek a range of monetary and non-monetary rewards&#10;C) Employees have the choice to pick and choose when they are paid&#10;D) None of the above

Accepted Answer

The cafeteria approach to rewards means that employees are offered a variety of monetary and non-monetary rewards such as flexible work schedules, additional time off, stock options, or bonuses. This allows employees to choose rewards that cater to their personal preferences and needs.

Question 2

A realistic assessment of reward management would recognize that the most important aspect of the effort-reward bargain is?&#10;A) Extrinsic rewards&#10;B) Intrinsic rewards&#10;C) Working conditions&#10;D) Managerial behaviour

Accepted Answer

A

Question 3

Which of the following is not an employee objective in the contract for payment?&#10;A) Purchasing power&#10;B) Recognition&#10;C) Corporate reputation&#10;D) Composition

Accepted Answer

Corporate reputation is not an employee objective in the contract for payment. Employee objectives typically focus on personal benefits such as purchasing power, recognition, and compensation, rather than the broader corporate reputation.

Question 4

Influences on pay determination include?&#10;A) State of the labour market&#10;B) Beliefs about the worth of the job&#10;C) Strength of bargaining groups&#10;D) All of the above

Accepted Answer

All of the above factors can influence pay determination. The state of the labour market can affect the supply and demand for certain skills, which can drive up or down wages. Beliefs about the worth of a job can also impact pay, as some jobs may be perceived as more skilled or important than others, and therefore deserving of higher pay. The strength of bargaining groups, such as unions, can also impact pay negotiations and outcomes.

Question 5

Mars and Mitchell's (1975) 'total rewards system' include?&#10;A) Subsidized uniforms&#10;B) Basic pay&#10;C) Tips&#10;D) Company car

Accepted Answer

The answer of Mars and Mitchell's (1975) 'total rewards system'...

Question 6

ASHE stands for?&#10;A) The Associate Survey of Hours and Earnings&#10;B) The Annual Situation of Hours and Earnings&#10;C) The Annual Survey of Hours and Earnings&#10;D) The Annual Survey of Hours and Employment

Accepted Answer

ASHE stands for the Annual Survey of Hours and Earnings, which is conducted annually by the UK government to gather data on the earnings and working hours of employees across various industries and occupations.

Question 7

The National Minimum Wage (NMW) was first introduced in the UK in?&#10;A) 1909&#10;B) 1999&#10;C) 2009&#10;D) 1993

Accepted Answer

The National Minimum Wage (NMW) was first introduced in the UK in 1999.

Question 8

The body responsible for monitoring the NMW is?&#10;A) The High Pay Commission&#10;B) The Wages Council&#10;C) The Low Pay Committee&#10;D) The Low Pay Commission

Accepted Answer

The Low Pay Commission is responsible for monitoring, reviewing and recommending changes to the National Minimum Wage in the UK, as well as providing advice to the government on related matters. The other options (A, B, C) are not relevant to the NMW monitoring.

Question 9

The 'Living Wage' campaign originated in?&#10;A) UK&#10;B) US&#10;C) European Union&#10;D) International Labour Organization

Accepted Answer

The 'Living Wage' campaign originated in the United States during the 1990s as a grassroots movement to ensure workers received wages sufficient to cover their basic needs.

Question 10

According to Ogbonna and Harris (2002) tipping can be used as?&#10;A) A means to encourage individualization of employees&#10;B) A means to avoid paying the NMW&#10;C) A means to encourage good service&#10;D) All of the above

Accepted Answer

The answer of According to Ogbonna and Harris (2002) tipping...

Deck 9: Reward Strategies in the Tourism and Hospitality Industry