Question 1

Who famously describes organizational culture as 'the way we do things around here'?&#10;A) Legge&#10;B) J. W. Marriott&#10;C) Peters and Waterman&#10;D) Deal and Kennedy

Accepted Answer

Deal and Kennedy famously describe organizational culture as 'the way we do things around here' in their book "Corporate Cultures: The Rites and Rituals of Corporate Life". While Peters and Waterman also write extensively about organizational culture, they do not use this exact phrase. J.W. Marriott is known for his contributions to the hospitality industry, but not as a theorist or writer on organizational culture. Legge is an author who has written on human resource management but has not emphasized the concept of organizational culture in the same way as Deal and Kennedy.

Question 2

Which of the following concepts have been proposed to constitute aspects of organizational culture?&#10;A) Corporate architecture and corporate identity&#10;B) Stories&#10;C) Ceremonies, rights and rituals&#10;D) A by-product of an organization

Accepted Answer

Corporate architecture and corporate identity, stories, and ceremonies, rights, and rituals are all commonly proposed aspects of organizational culture. D is not a possible answer, as organizational culture is not a by-product but rather a foundational component of any organization.

Question 3

Ogbonna and Harris' (2002) categorization of work on organizational culture includes?&#10;A) Postmodernists&#10;B) Realists&#10;C) Pessimists&#10;D) Structuralists

Accepted Answer

B,C

Question 4

Strong organizational cultures are characterised by?&#10;A) Recruiting the 'right' kind of employees&#10;B) Limited recognition of achievement&#10;C) Top management taking a hands-off approach&#10;D) Extensive attitudinal and behavioural training

Accepted Answer

Strong organizational cultures are typically characterized by recruiting the 'right' kind of employees - individuals who align with the values and beliefs of the organization. This helps to create a cohesive and unified workforce that is committed to the organization's mission and goals. In addition, such cultures often emphasize extensive attitudinal and behavioral training, which further helps to reinforce the organization's values and norms. Limited recognition of achievement and a hands-off approach from top management are generally not features of strong organizational cultures, as these cultures tend to value accountability, performance, and a strong sense of involvement from all members of the organization.

Question 5

Wilmott (1993) criticises organizational culture as being?&#10;A) Cromwellian&#10;B) Churchillian&#10;C) Orwellian&#10;D) None of the above

Accepted Answer

Wilmott criticizes organizational culture as being Orwellian, meaning that it is characterized by total control and manipulation, where employees have limited freedom and are constantly monitored and influenced by the organization.

Question 6

Which of the following are identified in Schein's (1985) approach to studying organizational culture?&#10;A) Organizational hierarchies&#10;B) Values, beliefs and attitudes&#10;C) Where the organization is located&#10;D) The sector in which the organization operates

Accepted Answer

Schein's approach to studying organizational culture focuses on identifying the values, beliefs, and attitudes that guide the behaviors and actions of individuals within the organization. Organizational hierarchies, location, and sector are not specifically mentioned in his model.

Question 7

Who founded and played such a key role in developing Southwest Airlines' organizational culture?&#10;A) Herb Alpert&#10;B) Herb Elliott&#10;C) Herb Kelleher&#10;D) Herb Lester

Accepted Answer

Herb Kelleher founded Southwest Airlines and played a key role in developing its organizational culture.

Question 8

Which of the following is not part of Alvesson's (2002) work on organizational culture and performance?&#10;A) The strong culture thesis&#10;B) A contingent view of culture&#10;C) An adaptive view of culture&#10;D) The importance of the cultural web

Accepted Answer

Alvesson's work on organizational culture and performance does include the strong culture thesis, a contingent view of culture, and an adaptive view of culture. However, the importance of the cultural web is a central concept in Gerry Johnson's work on cultural change and is not specifically part of Alvesson's work.

Question 9

The hostile takeover of the Forte hotel company was by?&#10;A) Whitbread&#10;B) Stakis&#10;C) Granada&#10;D) Whitbread.

Accepted Answer

,D

Question 10

What are employees called in Disney?&#10;A) Associates&#10;B) Colleagues&#10;C) Cast members&#10;D) Mickey Mousers

Accepted Answer

Disney employees are called "cast members," emphasizing the theme park and entertainment aspect of their job. Options A and B are generic terms that can be used in any workplace, while option D is not a recognized term for Disney employees.

Deck 3: Organizational Culture